This course explains the role of HR professionals in 21st century organizations and is designed to introduce students to the importance of hiring and retaining the best people. As organizations plan to succeed in business, other areas of importance rise to the surface including: effectively managing, developing, supporting, and working with employees to achieve personal and organizational goals. A focus on an organization’s mission, vision, goals, leadership, diversity, and culture will also be explored. Students will become familiar with basic concepts and methods to hire people who will positively impact customer service and profitability.
This course explains the role of HR professionals in 21st century organizations and is designed to introduce students to the importance of hiring and retaining the best people. As organizations plan to succeed in business, other areas of importance rise to the surface including: effectively managing, developing, supporting, and working with employees to achieve personal and organizational goals. A focus on an organization’s mission, vision, goals, leadership, diversity, and culture will also be explored. Students will become familiar with basic concepts and methods to hire people who will positively impact customer service and profitability.
1. The role of human resources professionals in 21st century organizations.
2. The importance of hiring and retaining the best people.
3. How to define an organization’s mission, vision, and goals.
4. Creative ways to manage, develop, support and work with employees to achieve personal and organizational goals.
5. Why effective leadership, diversity and culture are important.
6. How the right people can positively impact customer service and profitability.
7. Methods to check your knowledge about hiring and retaining the best people in 21st century organizations.
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