Human Resources: Acquiring and Managing Talent in the 21st Century from edX

This course explains the role of HR professionals in 21st century organizations and is designed to introduce students to the importance of hiring and retaining the best people. As organizations plan to succeed in business, other areas of importance rise to the surface including: effectively managing, developing, supporting, and working with employees to achieve personal and organizational goals. A focus on an organization’s mission, vision, goals, leadership, diversity, and culture will also be explored. Students will become familiar with basic concepts and methods to hire people who will positively impact customer service and profitability.

What you'll learn

1. The role of human resources professionals in 21st century organizations.

2. The importance of hiring and retaining the best people.

3. How to define an organization’s mission, vision, and goals.

4. Creative ways to manage, develop, support and work with employees to achieve personal and organizational goals.

5. Why effective leadership, diversity and culture are important.

6. How the right people can positively impact customer service and profitability.

7. Methods to check your knowledge about hiring and retaining the best people in 21st century organizations.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Provides a thorough exploration of the role of HR professionals in contemporary organizations, aligning with the demands of today's business environment

Places emphasis on the critical aspects of hiring and retaining top talent, which are essential for organizational success

Develops an understanding of the mission, vision, goals, leadership, and culture of an organization, fostering alignment between HR practices and organizational objectives

Focuses on effective management, development, support, and collaboration with employees, promoting their growth and organizational success

Underlines the significance of diversity and culture in shaping organizational dynamics and fostering inclusivity

Examines the impact of hiring the right individuals on customer service and profitability, highlighting the connection between HR practices and business outcomes

Career center

Learners who complete Human Resources: Acquiring and Managing Talent in the 21st Century will develop knowledge and skills that may be useful to these careers:

Human Resources Manager

Human Resources Managers ensure their organizations have the talent to succeed and help build workplaces where employees' skills and interests align with company goals. They lead and design strategies for talent acquisition, employee engagement, diversity and inclusion, and leadership development. This course may be particularly helpful by introducing the basics of HR practices, the importance of hiring well, and the value of diversity in the workplace.

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Talent Acquisition Specialist

Talent Acquisition Specialists are responsible for developing and executing recruitment strategies to find, attract, and hire the best talent for their organizations. This course provides an introduction to HR fundamentals, such as hiring and retaining employees, that may be helpful to Talent Acquisition Specialists.

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Training and Development Manager

Training and Development Managers design and deliver training programs to improve employee performance and help organizations achieve their goals. They identify training needs, develop curricula, and evaluate the effectiveness of training initiatives. Understanding the principles covered in this course, such as managing and developing employees, could help someone in this role.

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Employee Relations Manager

Employee Relations Managers handle employee concerns, resolve workplace conflicts, and promote a positive work environment. They work closely with HR departments to ensure compliance with labor laws and company policies. Knowledge of employee management and HR practices, such as those that are covered in this course, may be helpful for someone in this role.

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Compensation and Benefits Manager

Compensation and Benefits Managers design and administer compensation and benefits programs to attract and retain employees. They research industry benchmarks, develop pay structures, and ensure compliance with labor laws. They often work closely with HR departments to define job roles and determine appropriate pay grades. The focus of this course on hiring and managing employees, as well as its discussion of organizational goals and culture, may be helpful for someone in this career path.

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Organizational Development Specialist

Organizational Development Specialists help organizations improve their performance by developing and implementing strategies for organizational change. They work with leaders to identify areas for improvement, develop solutions, and facilitate change initiatives. An understanding of human resources practices, such as managing and developing employees, may be helpful in this field.

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Learning and Development Specialist

Learning and Development Specialists design and deliver training programs for employees. They work with HR departments to identify training needs and develop curricula. This course may be of interest to someone in this field to learn how to effectively manage and develop employees.

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Diversity and Inclusion Manager

Diversity and Inclusion Managers create and implement programs to promote diversity and inclusion in the workplace. They work with HR departments to develop policies and procedures that ensure equal opportunity for all employees. The focus of this course on fostering diversity and inclusion as well as managing employees may be helpful for someone looking to grow in this field.

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HR Business Partner

HR Business Partners work with business leaders to develop and implement HR strategies that align with business goals. They provide guidance on HR policies, employee relations, and talent management. This course introduces HR fundamentals and emphasizes the importance of employee management and retention.

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Human Resources Information Systems Analyst

Human Resources Information Systems Analysts implement and maintain HR software systems to help organizations manage their HR data. They work with HR departments to identify system requirements, develop system specifications, and provide ongoing support. The focus of this course on HR practices and employee management may be useful in the field.

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Staffing Specialist

Staffing Specialists support Talent Acquisition teams by screening candidates, scheduling interviews, and onboarding new hires. They may also provide administrative support to HR departments. The focus of this course on the hiring process and employee management may be useful for someone in this role.

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HR Consultant

HR Consultants provide advice and guidance to organizations on a variety of HR-related issues, such as talent management, employee relations, and compensation and benefits. They often work with small businesses that do not have dedicated HR staff.

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Recruiter

Recruiters search for and attract candidates for open positions. They screen resumes, conduct interviews, and make hiring recommendations. The focus of this course on the hiring process and employee management may be useful for someone in this role.

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Career Counselor

Career Counselors help people make career decisions and develop career plans. They provide guidance on job search strategies, resume writing, and interviewing skills. The focus of this course on managing, developing, and supporting employees may be of interest to someone in this role.

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