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Jeff Brown
Take your Microsoft Teams experience to the next level by adding voice capabilities. This course will teach you the fundamentals of Teams Phone System and how to troubleshoot calling-related issues.
Read more
Take your Microsoft Teams experience to the next level by adding voice capabilities. This course will teach you the fundamentals of Teams Phone System and how to troubleshoot calling-related issues.
Read more
Take your Microsoft Teams experience to the next level by adding voice capabilities. This course will teach you the fundamentals of Teams Phone System and how to troubleshoot calling-related issues.
Microsoft Teams is more than a chat and document sharing solution. Take your Teams experience to the next level by using voice capabilities and making Teams Phone System your PBX. In this course, Managing Microsoft Teams Phone Systems, you’ll learn how to plan and deploy Teams Phone System to your organization. First, you’ll explore the different enterprise voice solutions and required licensing. Next, you’ll learn how to manage phone numbers and policies that affect the user experience. Finally, you’ll discover the different tools available for troubleshooting Teams Phone System in your environment. When you’re finished with this course, you’ll have the skills and knowledge of Microsoft Teams Phone System needed to effectively deploy and manage voice capabilities in your organization.
Register for this course and see more details by visiting:
OpenCourser.com/course/u5pjzq/managing
What's inside
Syllabus
Course Overview
Planning Phone Systems
Configuring Phone Systems
Deploying Voice Applications
Read more
Syllabus
Course Overview
Planning Phone Systems
Configuring Phone Systems
Deploying Voice Applications
Read more
Troubleshooting Audio, Video, and Client Issues
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Explores the fundamentals of Teams Phone System, which is standard in the IT sector
Instructed by Jeff Brown, who is recognized for their work in IT management
Develops knowledge of industry-leading Telecommunications services, which are core skills for IT and communications professionals
Teaches skills needed to deploy and maintain phone systems, which are highly relevant in IT services including operations and end user support
Requires students to come in with existing knowledge of Microsoft Teams, which may be a barrier for complete beginners
Save this course
Save Managing Microsoft Teams Phone Systems to your list so you can find it easily later:
Save
Save
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Managing Microsoft Teams Phone Systems with these
activities:
Review Microsoft's documentation on Teams Phone System
Show steps
Stay up-to-date by reviewing Microsoft's official documentation on Teams Phone System.
Show steps
-
Access Microsoft's documentation on Teams Phone System.
-
Review the latest updates and announcements.
Review IP Networking concepts
Show steps
Sharpen your knowledge of IP Networking concepts to build a stronger foundation for learning Teams Phone System.
Show steps
-
Review the OSI model and TCP/IP protocol stack.
-
Practice subnetting and IP addressing.
-
Research different types of network topologies.
Discuss Teams Phone System with classmates or colleagues
Show steps
Gain different perspectives and enhance your understanding by discussing Teams Phone System with others.
Show steps
-
Identify peers or colleagues who are also working with Teams Phone System.
-
Schedule a time to meet and discuss the topic.
Six other activities
Expand to see all activities and additional details
Show all nine activities
Learn about the latest Teams features
Show steps
Explore the newest features available in Microsoft Teams through guided tutorials.
Show steps
-
Visit the Microsoft Teams blog
-
Attend a Microsoft Teams webinar
-
Read the latest Microsoft Teams documentation
Follow Microsoft's official Teams Phone System tutorials
Show steps
Supplement your coursework by following Microsoft's official tutorials to gain a deeper understanding of Teams Phone System.
Show steps
-
Access Microsoft's documentation on Teams Phone System.
-
Complete the tutorials on planning, deploying, and managing Teams Phone System.
Troubleshoot common Microsoft Teams Phone System issues
Show steps
Improve Your Troubleshooting Skills by getting hands-on experience resolving common Microsoft Teams Phone System issues.
Show steps
-
Review common Teams Phone System issues and their solutions
-
Troubleshoot audio issues
-
Troubleshoot video issues
-
Troubleshoot client issues
Participate in a Microsoft Teams user group or community
Show steps
Engage with Other Professionals and Expand Your Network by participating in a Microsoft Teams user group or community.
Show steps
-
Find a Microsoft Teams user group or community
-
Attend a meeting or event
-
Participate in discussions or ask questions
Set up a Microsoft Teams Phone System pilot for your organization
Show steps
Put Your Theoretical Knowledge Into Practice by setting up a Microsoft Teams Phone System pilot for your organization.
Show steps
-
Plan your pilot
-
Configure your pilot
-
Deploy your pilot
-
Monitor your pilot
-
Evaluate your pilot
Develop a Microsoft Teams Phone System training plan for your organization
Show steps
Test Your Knowledge by developing a Microsoft Teams Phone System training plan for your organization.
Show steps
-
Identify your training needs
-
Create a training plan
-
Develop course materials
-
Deliver training
-
Evaluate your training
Review Microsoft's documentation on Teams Phone System
Show steps
Stay up-to-date by reviewing Microsoft's official documentation on Teams Phone System.
Show steps
Show steps
Show steps
- Access Microsoft's documentation on Teams Phone System.
- Review the latest updates and announcements.
Review IP Networking concepts
Show steps
Sharpen your knowledge of IP Networking concepts to build a stronger foundation for learning Teams Phone System.
Show steps
Show steps
Show steps
- Review the OSI model and TCP/IP protocol stack.
- Practice subnetting and IP addressing.
- Research different types of network topologies.
Discuss Teams Phone System with classmates or colleagues
Show steps
Gain different perspectives and enhance your understanding by discussing Teams Phone System with others.
Show steps
Show steps
Show steps
- Identify peers or colleagues who are also working with Teams Phone System.
- Schedule a time to meet and discuss the topic.
Six other activities
Expand to see all activities and additional details
Show all nine activities
Learn about the latest Teams features
Show steps
Explore the newest features available in Microsoft Teams through guided tutorials.
Show steps
Show steps
Show steps
- Visit the Microsoft Teams blog
- Attend a Microsoft Teams webinar
- Read the latest Microsoft Teams documentation
Follow Microsoft's official Teams Phone System tutorials
Show steps
Supplement your coursework by following Microsoft's official tutorials to gain a deeper understanding of Teams Phone System.
Show steps
Show steps
Show steps
- Access Microsoft's documentation on Teams Phone System.
- Complete the tutorials on planning, deploying, and managing Teams Phone System.
Troubleshoot common Microsoft Teams Phone System issues
Show steps
Improve Your Troubleshooting Skills by getting hands-on experience resolving common Microsoft Teams Phone System issues.
Show steps
Show steps
Show steps
- Review common Teams Phone System issues and their solutions
- Troubleshoot audio issues
- Troubleshoot video issues
- Troubleshoot client issues
Participate in a Microsoft Teams user group or community
Show steps
Engage with Other Professionals and Expand Your Network by participating in a Microsoft Teams user group or community.
Show steps
Show steps
Show steps
- Find a Microsoft Teams user group or community
- Attend a meeting or event
- Participate in discussions or ask questions
Set up a Microsoft Teams Phone System pilot for your organization
Show steps
Put Your Theoretical Knowledge Into Practice by setting up a Microsoft Teams Phone System pilot for your organization.
Show steps
Show steps
Show steps
- Plan your pilot
- Configure your pilot
- Deploy your pilot
- Monitor your pilot
- Evaluate your pilot
Develop a Microsoft Teams Phone System training plan for your organization
Show steps
Test Your Knowledge by developing a Microsoft Teams Phone System training plan for your organization.
Show steps
Show steps
Show steps
- Identify your training needs
- Create a training plan
- Develop course materials
- Deliver training
- Evaluate your training
Career center
Learners who complete Managing Microsoft Teams Phone Systems will develop knowledge and skills
that may be useful to these careers:
Systems Administrator
Systems Administrator
Systems Administrators support the day-to-day operations of computer systems. They install, configure, and maintain hardware and software systems, ensuring that they are running smoothly and efficiently. A course in Microsoft Teams Phone Systems is a perfect fit for a Systems Administrator who supports Microsoft Teams Phone System in their organization.
IT Manager
IT Manager
IT Managers plan, coordinate, and direct the activities of an organization's IT department. They are responsible for the development, implementation, and maintenance of the organization's IT systems. A course in Microsoft Teams Phone Systems will help an IT Manager who oversees the deployment and management of voice capabilities in their organization.
Telecommunications Specialist
Telecommunications Specialist
Telecommunications Specialists design, install, and maintain telecommunications systems. They may work for telecommunications companies or for organizations that have their own private telecommunications networks. A course in Microsoft Teams Phone Systems will help a Telecommunications Specialist who is tasked with deploying or managing Microsoft Teams Phone System in their organization.
Voice Engineer
Voice Engineer
Voice Engineers design, implement, and maintain voice over IP (VoIP) systems. They must be familiar with the different components of VoIP systems, and they must be able to troubleshoot and resolve issues. The Microsoft Teams Phone System is a type of VoIP system. By taking a course in this field, one would learn more about the planning, configuration, deployment, and troubleshooting of a VoIP system such as this.
Network Architect
Network Architect
Network Architects design, implement, and maintain computer networks. Network Architects need to have mastery of voice over IP (VoIP) and a working knowledge of unified communications as a service (UCaaS). Understanding Microsoft Teams Phone Systems, which combines Microsoft Teams with a phone system, can be helpful to Network Architects working with clients who use Microsoft Teams.
IT Consultant
IT Consultant
IT Consultants provide expert advice and guidance to organizations on the use of information technology. They may help organizations to plan, design, and implement IT systems, or they may provide training and support to IT staff. A course in Microsoft Teams Phone Systems would be useful to an IT Consultant who is working with clients who are considering deploying or managing Microsoft Teams Phone System.
IT Support Specialist
IT Support Specialist
IT Support Specialists provide help and support to computer users, including troubleshooting, installing software, and answering questions. Specialists will likely work with a variety of systems, including Microsoft Teams Phone Systems. Taking a course in Microsoft Teams Phone Systems would allow an IT Support Specialist to learn more about a specific system they may work with.
Technical Support Engineer
Technical Support Engineer
Technical Support Engineers provide technical support to end-users, helping them to resolve issues with software, hardware, and networks. They may work with a variety of systems, including Microsoft Teams Phone Systems. Taking a course in Microsoft Teams Phone Systems would allow a Technical Support Engineer to learn more about a specific system they may work with.
Network Engineer
Network Engineer
Network Engineers design, implement, and maintain computer networks. They plan network layouts, select and install hardware and software, and perform testing and troubleshooting. Understanding Microsoft Teams Phone Systems, a voice over IP (VoIP) and unified communications as a service (UCaaS) system, can be helpful to Network Engineers working with clients who use these systems.
IT Auditor
IT Auditor
IT Auditors evaluate the security and effectiveness of an organization's IT systems. They may also make recommendations for improvements. An understanding of Microsoft Teams Phone Systems would be useful to an IT Auditor who is evaluating the security and effectiveness of an organization's voice over IP (VoIP) system.
Telecom Network Specialist
Telecom Network Specialist
Telecommunications Network Specialists are responsible for the day-to-day maintenance, installation, and repair of voice networks within a company. They resolve issues that may occur, ensuring that the voice network is always running smoothly. A course in Microsoft Teams Phone Systems would be useful for those in this field, as they may be responsible for supporting the installation and use of Microsoft Teams Phone Systems within their organization.
Quality Assurance Analyst
Quality Assurance Analyst
A Quality Assurance Analyst in the telecommunications industry will test and analyze telecommunications products and services to identify defects and ensure quality. Those working as Quality Assurance Analysts will be involved in the creation and implementation of a quality assurance plan, as well as the analysis of data to determine how to improve quality. Taking a course in Microsoft Teams Phone Systems may help a Quality Assurance Analyst become familiar with one specific type of telecommunications system, allowing them to be better equipped to evaluate the quality of the service in their role.
IT Project Manager
IT Project Manager
Project managers within the IT field, also known as IT Project Managers, help businesses implement and maintain their technology solutions. IT Project Managers will be responsible for budgets, staffing, and ensuring that projects are delivered on time and within specifications. The course in Microsoft Teams Phone Systems can be helpful to an IT Project Manager who is responsible for implementation and maintenance of Microsoft Teams Phone System in their organization.
Telecommunications Engineer
Telecommunications Engineer
Engineers in Telecommunications combine electrical engineering skills with a specialization in communication systems. Telecommunications Engineers are critical to the modern world, ensuring that our networks are running smoothly. This course on Microsoft Teams Phone Systems could prove useful to a Telecommunications Engineer as it allows them to become familiar with a specific phone system they will likely encounter in their career.
Computer Systems Analyst
Computer Systems Analyst
Computer Systems Analysts observe the computer systems of an organization, analyzing the data and needs of the organization to design and implement computer systems that streamline operations. Understanding of Microsoft Teams Phone Systems, a specific phone system, will be helpful to a Computer Systems Analyst who is supporting and analyzing phone systems.
For more career information including salaries, visit:
OpenCourser.com/course/u5pjzq/managing
Reading list
We've selected ten books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Managing Microsoft Teams Phone Systems.
Provides a comprehensive overview of Microsoft Teams, including its phone system features. It valuable resource for anyone who wants to learn more about Teams and how to use it effectively.
This guide provides step-by-step instructions on how to deploy and configure Microsoft Teams Phone System. It is an essential resource for anyone who is responsible for setting up or managing this system.
This guide provides troubleshooting tips and solutions for common problems that can occur with Microsoft Teams Phone System. It valuable resource for anyone who is responsible for troubleshooting this system.
Provides a comprehensive guide to troubleshooting and supporting Microsoft Teams Phone System. It valuable resource for anyone who is responsible for supporting Teams Phone System in their organization.
Provides a user guide to Microsoft Teams Phone System. It valuable resource for anyone who wants to learn how to use Teams Phone System.
Provides a comprehensive overview of Microsoft Teams. It valuable resource for anyone who wants to learn more about Teams and how to use it effectively.
Provides a comprehensive guide to using Microsoft Teams for business. It valuable resource for anyone who wants to learn how to use Teams to improve collaboration and productivity.
Provides a comprehensive guide to Microsoft Teams. It valuable resource for anyone who wants to learn more about Teams and how to use it effectively.
Provides a technical guide to Microsoft Teams Phone System. It valuable resource for IT professionals who are responsible for setting up or managing this system.
Provides a user guide to Microsoft Teams Phone System. It valuable resource for anyone who wants to learn how to use this system.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/u5pjzq/managing
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Time
158 hours
Level
Intermediate
Via
Pluralsight
Instructor
Jeff Brown
Language
English
Good to know
Explores the fundamentals of Teams Phone System, which is standard in the IT sector
Instructed by Jeff Brown, who is recognized for their work in IT management
Develops knowledge of industry-leading Telecommunications services, which are core skills for IT and communications professionals
Teaches skills needed to deploy and maintain phone systems, which are highly relevant in IT services including operations and end user support
Requires students to come in with existing knowledge of Microsoft Teams, which may be a barrier for complete beginners
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