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Charles A. Calahan

Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course is for anyone working in a mixed culture workplace, you might be university staff, a HR professional, a corporate trainer, working in law enforcement or healthcare.

Topics Covered

Read more

Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course is for anyone working in a mixed culture workplace, you might be university staff, a HR professional, a corporate trainer, working in law enforcement or healthcare.

Topics Covered

  • Cultural value orientations or dimensions
  • Interest, drive, and motivation to adapt interculturally
  • How cultures are similar and different including cultural values
  • Awareness and ability to plan in light of one’s cultural understanding
  • Adaptability when relating and working interculturally
  • Personal cultural intelligence development plan

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Reviews summary

Practical cultural intelligence for professionals

According to students, this course offers a largely positive and practical introduction to cultural intelligence. Many found the content clear and insightful, particularly benefiting from self-reflection exercises and actionable strategies for diverse mixed culture workplaces. While some earlier reviews noted it could be too theoretical or wished for more real-world case studies, more recent feedback suggests improved integration of practical application. It's widely considered a strong foundational course, though advanced learners might seek additional resources for deeper dives into specific cultural nuances.
Recent reviews suggest improved practical exercise integration.
"Some parts felt a bit theoretical initially, but the later activities brought it all together."
"While earlier reviews mentioned a potential lack of practical examples, I found the current version to have several useful activities."
"It seems the instructor has incorporated more hands-on scenarios, improving the practical application from past versions."
Emphasizes individual growth through self-reflection and planning.
"I especially appreciated the self-reflection exercises; they truly helped me develop my personal cultural intelligence plan."
"The course genuinely encouraged me to reflect on my own biases and improve my cross-cultural interactions."
"I found the personal cultural intelligence development plan particularly valuable for practical application and growth."
Solid, understandable introduction to cultural intelligence.
"Excellent foundational course! It really made me think differently about intercultural interactions."
"The content was clear, well-structured, and the instructor's insights were valuable for understanding the basics."
"I gained a solid foundation from completing this course, truly understanding core cultural principles."
Directly applicable for professionals in diverse settings.
"This course was incredibly insightful and directly applicable to my HR role."
"I feel much more equipped to work in mixed cultural settings now after completing this course."
"I learned how to use practical tools and strategies that I could apply immediately to my work."
Opinions vary on depth; some desired more real-world cases.
"Found it too academic and not practical enough for my day-to-day work. ... Needs more practical exercises."
"I wished for more real-life case studies beyond the initial examples provided."
"It covered the basics well but didn't go as deep as I hoped for specific regional or advanced cultural nuances."

Career center

Learners who complete Develop Your Cultural Intelligence will develop knowledge and skills that may be useful to these careers:

Reading list

We've selected 29 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Develop Your Cultural Intelligence.
Provides a comprehensive overview of cultural intelligence, including its definition, dimensions, and how to develop it. It is an essential read for anyone who wants to improve their ability to interact and communicate with people from different cultures.
Provides a comprehensive overview of cultural differences, including the challenges and opportunities they present. It is written by a leading expert in the field and is accessible to readers of all levels.
Highly regarded resource for understanding national cultural differences and their impact on business and communication. It provides a practical framework for categorizing cultures and offers insights into navigating cross-cultural interactions effectively. It is particularly useful for those seeking to apply cross-cultural understanding in a professional context and is often recommended for business professionals and students alike.
Focuses on developing cultural intelligence (CQ), a crucial capability for effective leadership in diverse and global contexts. It provides a practical model and strategies for improving CQ, making it highly relevant for students and professionals aiming to enhance their cross-cultural leadership skills. The book offers a contemporary perspective on navigating cultural complexity.
Focuses on the contemporary and critical topic of implementing diversity, equity, and inclusion initiatives in a global context. It addresses the complexities of navigating DEI across different cultures and provides a framework for systemic change. This is highly relevant for professionals in HR and leadership roles in multinational corporations.
This comprehensive handbook brings together leading scholars to provide an in-depth exploration of intercultural competence. It covers theoretical frameworks, research, and practical applications, making it an essential reference for researchers, graduate students, and practitioners. While dense, it offers a thorough examination of the topic.
Provides practical guidance on how to adjust one's behavior in different cultural contexts while remaining authentic. It addresses the challenges of navigating unfamiliar cultural norms and offers strategies for developing 'global dexterity.' This highly practical book for anyone working or living in a multicultural environment.
A foundational text in cross-cultural studies, this book introduces Hofstede's influential cultural dimensions framework, providing a basis for understanding national cultural differences. While an older publication, its concepts are still widely referenced and provide essential background knowledge for anyone studying cross-cultural communication. It classic text often used in academic settings.
Explores the intersection of inclusive leadership and cross-cultural effectiveness. It provides practical guidance and case studies on leading diverse teams and fostering inclusion across different cultural contexts. It valuable resource for leaders and managers in today's globalized workplace.
This recent publication offers a contemporary perspective on diversity and inclusion in the workplace, specifically addressing how to navigate cultural differences for positive change. It provides frameworks and tools for developing cross-cultural competence and humility, making it highly relevant for current professionals and students preparing for the modern workplace.
This manual presents a specific methodology using storytelling for developing intercultural competence. It offers a practical tool for educators and trainers to facilitate intercultural learning and dialogue. It's a valuable resource for those involved in designing and delivering intercultural training programs.
This edited collection provides a broad overview of key concepts and perspectives in intercultural communication. It includes contributions from various scholars, offering a diverse range of viewpoints on the subject. It valuable resource for gaining a foundational understanding of the field and is suitable for high school and undergraduate students.
Focusing on leadership and team dynamics in a global context, this book provides insights into building and managing multicultural teams effectively. It addresses the cultural challenges of global collaboration and offers practical strategies for leaders. This valuable resource for those in management roles.
This textbook provides a comprehensive overview of intercultural communication from a communication studies perspective. It covers various theoretical models and applies them to different communication contexts. It solid resource for undergraduate students seeking a structured introduction to the field.
Explores the relationship between culture and economic development. It argues that culture key factor in explaining why some countries are more successful than others.
Classic study of nonverbal communication. It provides insights into how culture affects the way we communicate without words.
Classic introduction to the world's religions. It provides a comprehensive overview of the beliefs and practices of the major religions.
Explores the relationship between culture and development. It argues that culture key factor in shaping the outcomes of development initiatives.
Provides a unique perspective on cultural differences and how they can be used to gain a competitive advantage in business. It fascinating read for anyone who is interested in learning more about culture and its impact on behavior.
Offers a practical guide to understanding cultural differences, particularly between Germans, French, and Americans. Based on Edward Hall's work, it provides concrete examples of how cultural variations impact daily life and communication. It good resource for gaining specific cultural insights.
Argues that the world is becoming increasingly interconnected and that we need to develop a global mindset in order to succeed in the 21st century. It thought-provoking read for anyone who wants to better understand the challenges and opportunities of globalization.
Provides a framework for understanding and developing emotional intelligence, which is essential for success in any field. It valuable read for anyone who wants to improve their ability to manage their emotions and build strong relationships.

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