Windows 11 Troubleshooting: Services and Drivers from Pluralsight

Services and drivers run everything on a PC and when they go wrong the whole system can become completely unusable. This course teaches you what services and drivers are, and how you can diagnose, troubleshoot, and repair problems in Windows 11.

In the world of Windows 11 troubleshooting, managing services and drivers is a critical skill. In this course, Windows 11 Troubleshooting: Services and Drivers, you’ll learn how to effectively diagnose, troubleshoot, and repair any type of problem with hardware and software drivers, and services in Windows 11. First, you’ll explore the Windows Service tools, and how you can use scripting to manage services. Next, you’ll discover the Windows Device Manager, and how to manage both unknown and problematic drivers. Finally, you’ll learn how to install and manage legacy device drivers, and how to manage the Windows Driver Store folders. When you’re finished with this course, you’ll have the skills and knowledge of troubleshooting Windows 11 drivers and services needed to effectively and efficiently support end users and PCs.

What's inside

Syllabus

Course Overview

Services and Drivers Troubleshooting

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Focuses on Windows 11, which is the latest operating system from Microsoft

Taught by Mike Halsey, who has experience in the IT industry

Provides practical skills for troubleshooting and repairing problems with hardware and software drivers and services in Windows 11

Covers essential tools such as Windows Service tools, Windows Device Manager, and Windows Driver Store folders

Suitable for IT professionals, system administrators, and end users who want to improve their skills in troubleshooting Windows 11 issues

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Windows 11 Troubleshooting: Services and Drivers with these activities:

Review Windows 10 concepts

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Refresh your knowledge of Windows 10 concepts, including services and drivers, to prepare for this course.

Browse courses on Windows 10

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Review Microsoft documentation on Windows 10.
Go through your notes or study materials from previous courses on Windows 10.
Do practice questions on Windows 10 concepts.

Follow tutorials on Windows 11 services and drivers

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Follow tutorials on Windows 11 services and drivers to supplement your learning in this course.

Browse courses on Windows 11

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Search for tutorials on Windows 11 services and drivers.
Select tutorials that align with your learning goals.
Follow the tutorials step-by-step.

Attend local user groups or conferences on Windows 11

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Attend local user groups or conferences to connect with other Windows 11 professionals and learn about best practices.

Browse courses on Windows 11

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Search for local user groups or conferences on Windows 11.
Attend the events and actively participate in discussions.
Take notes and follow up with any contacts you make.

Four other activities

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Practice troubleshooting services and drivers

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Practice troubleshooting services and drivers to reinforce your understanding and skills.

Browse courses on Windows 11

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Set up a virtual machine or sandbox environment.
Create scenarios where services or drivers malfunction.
Troubleshoot the issues using the techniques learned in this course.

Mentor junior colleagues or students on Windows 11 services and drivers

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Mentor junior colleagues or students to reinforce your understanding of Windows 11 services and drivers and to contribute to the growth of others.

Browse courses on Windows 11

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Identify opportunities to mentor others.
Share your knowledge and expertise.
Provide guidance and support on troubleshooting issues.

Create a troubleshooting guide for Windows 11 services and drivers

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Create a troubleshooting guide to synthesize your learning and demonstrate your understanding of Windows 11 services and drivers.

Browse courses on Windows 11

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Gather information from course materials, tutorials, and other resources.
Organize the information into a logical structure.
Write clear and concise instructions for troubleshooting common issues.

Contribute to open-source projects related to Windows 11 services and drivers

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Contribute to open-source projects to gain hands-on experience and make a meaningful impact on the Windows 11 ecosystem.

Browse courses on Windows 11

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Identify open-source projects related to Windows 11 services and drivers.
Review the project documentation and contribute code.
Work with other contributors and participate in discussions.

Career center

Learners who complete Windows 11 Troubleshooting: Services and Drivers will develop knowledge and skills that may be useful to these careers:

Field Service Technician

A Field Service Technician installs, maintains, and repairs computer hardware and software at customer sites. They may also provide technical support to customers over the phone or through email. This course may be useful for those who want to become Field Service Technicians, as it provides a foundation in troubleshooting Windows 11 drivers and services.

See salaries and explore the career path for Field Service Technician

Network Administrator

A Network Administrator is responsible for managing and maintaining computer networks. They may also be responsible for installing, configuring, and troubleshooting network hardware and software. This course may be useful for those who want to become Network Administrators, as it provides a foundation in troubleshooting Windows 11 drivers and services.

See salaries and explore the career path for Network Administrator

Systems Administrator

A Systems Administrator is responsible for managing and maintaining computer systems. They may also be responsible for installing, configuring, and troubleshooting system hardware and software. This course may be useful for those who want to become Systems Administrators, as it provides a foundation in troubleshooting Windows 11 drivers and services.

See salaries and explore the career path for Systems Administrator

Computer Support Specialist

A Computer Support Specialist provides technical support to computer users, typically over the phone or through email. They may also be responsible for installing, maintaining, and repairing computer hardware and software. This course may be useful for those who want to become Computer Support Specialists, as it provides a foundation in troubleshooting Windows 11 drivers and services.

See salaries and explore the career path for Computer Support Specialist

IT Specialist

An IT Specialist is responsible for providing technical support to computer users within an organization. They may also be responsible for installing, maintaining, and repairing computer hardware and software. This course may be useful for those who want to become IT Specialists, as it provides a foundation in troubleshooting Windows 11 drivers and services.

See salaries and explore the career path for IT Specialist

Database Administrator

A Database Administrator is responsible for managing and maintaining databases. They may also be responsible for designing, developing, and testing databases. This course may be useful for those who want to become Database Administrators, as it provides a foundation in troubleshooting Windows 11 drivers and services.

See salaries and explore the career path for Database Administrator

Web Developer

A Web Developer designs, develops, and maintains websites. They may also be responsible for testing, debugging, and documenting websites. This course may be useful for those who want to become Web Developers, as it provides a foundation in troubleshooting Windows 11 drivers and services.

See salaries and explore the career path for Web Developer

Software Engineer

A Software Engineer designs, develops, and maintains computer software. They may also be responsible for testing, debugging, and documenting software. This course may be useful for those who want to become Software Engineers, as it provides a foundation in troubleshooting Windows 11 drivers and services.

See salaries and explore the career path for Software Engineer

Instructional Designer

An Instructional Designer is responsible for designing and developing educational materials. They may also be responsible for evaluating the effectiveness of educational programs. This course may be useful for those who want to become Instructional Designers, as it provides a foundation in troubleshooting Windows 11 drivers and services.

See salaries and explore the career path for Instructional Designer

IT Manager

An IT Manager is responsible for planning, organizing, and directing the activities of an IT department. They may also be responsible for developing and implementing IT policies and procedures. This course may be useful for those who want to become IT Managers, as it provides a foundation in troubleshooting Windows 11 drivers and services.

See salaries and explore the career path for IT Manager

Technical Writer

A Technical Writer is responsible for writing and editing technical documentation. They may also be responsible for developing and maintaining technical writing standards. This course may be useful for those who want to become Technical Writers, as it provides a foundation in troubleshooting Windows 11 drivers and services.

See salaries and explore the career path for Technical Writer

Marketing Manager

A Marketing Manager is responsible for planning and executing marketing campaigns. They may also be responsible for developing and implementing marketing strategies. This course may be useful for those who want to become Marketing Managers, as it provides a foundation in troubleshooting Windows 11 drivers and services.

See salaries and explore the career path for Marketing Manager

Project Manager

A Project Manager is responsible for planning, organizing, and directing the activities of a project. They may also be responsible for developing and implementing project plans and schedules. This course may be useful for those who want to become Project Managers, as it provides a foundation in troubleshooting Windows 11 drivers and services.

See salaries and explore the career path for Project Manager

Business Analyst

A Business Analyst is responsible for analyzing business needs and developing solutions to meet those needs. They may also be responsible for writing business requirements and specifications. This course may be useful for those who want to become Business Analysts, as it provides a foundation in troubleshooting Windows 11 drivers and services.

See salaries and explore the career path for Business Analyst

Human Resources Manager

A Human Resources Manager is responsible for managing and developing the human resources of an organization. They may also be responsible for developing and implementing HR policies and procedures. This course may be useful for those who want to become Human Resources Managers, as it provides a foundation in troubleshooting Windows 11 drivers and services.

See salaries and explore the career path for Human Resources Manager