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Casey Ayers

Assess and develop the analytical, behavioral, business, creative, communication, leadership, and technical skills you'll rely on as an effective BA. This is part of our series meeting the training requirement for the ECBA, CCBA, and CBAP exams.

Business analysts fill one of the most unique and complex roles within organizations.

In this course, Business Analysis: The Skills and Competencies of Effective Business Analysts, you'll attain foundational knowledge of a broad array of skills and competencies required to succeed in this role.

Read more

Assess and develop the analytical, behavioral, business, creative, communication, leadership, and technical skills you'll rely on as an effective BA. This is part of our series meeting the training requirement for the ECBA, CCBA, and CBAP exams.

Business analysts fill one of the most unique and complex roles within organizations.

In this course, Business Analysis: The Skills and Competencies of Effective Business Analysts, you'll attain foundational knowledge of a broad array of skills and competencies required to succeed in this role.

First, you'll learn what analytical, creative, and problem solving skills will serve you well as a business analyst.

Next, you'll gain a clearer understanding of what behavioral traits effective business analysts exhibit when working with stakeholders.

Finally, you'll discover how to assess and develop the business knowledge, communication skills, leadership and teamwork skills, and technical proficiencies best suited to this role.

When you’re finished with this course, you'll have a wealth of knowledge to empower you to master the business analysis profession.

Enroll now

What's inside

Syllabus

Course Overview
Analytical Thinking and Problem Solving Skills of Effective Business Analysts
Behavioral Traits of Effective Business Analysts
The Value of Business Knowledge to Effective Business Analysts
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Communication Skills of Effective Business Analysts
Leadership and Teamwork Skills of Effective Business Analysts
The Technical Skills of Effective Business Analysts

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Explores the core skill sets required for business analysts to be effective in their roles
Provides foundational knowledge in a broad range of competencies essential for business analysts to succeed on the job
Develops analytical, creative, and problem-solving skills highly valuable for business analysts
Helps learners understand the behavioral traits effective business analysts exhibit when working with stakeholders
Covers communication skills essential for business analysts, including written and verbal communication
Examines leadership and teamwork skills crucial for business analysts to excel in their roles

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Business Analysis: The Skills and Competencies of Effective Business Analysts with these activities:
Join a Study Group or Peer Session
Enhance your understanding by engaging in discussions and group activities with fellow students in a study group or peer session.
Show steps
  • Find or create a study group or peer session.
  • Meet regularly to discuss course materials.
  • Share knowledge, insights, and perspectives.
  • Work together on assignments or projects.
Read Business Analysis For Dummies
Gain a solid foundation in business analysis concepts and techniques by reading this comprehensive guide.
Show steps
  • Read the introduction and opening chapters to get an overview.
  • Focus on sections relevant to the course topics.
  • Take notes and highlight important concepts.
  • Complete the end-of-chapter questions (if any).
Problem Solving Drills
Help improve your critical thinking and problem-solving skills by practicing various types of drills.
Browse courses on Problem Solving
Show steps
  • Identify a problem statement.
  • Brainstorm possible solutions and their impact.
  • Evaluate and choose the best solution.
  • Implement the solution and monitor its effectiveness.
Three other activities
Expand to see all activities and additional details
Show all six activities
Follow Business Analysis Tutorials on Pluralsight
Enhance your business analysis skills by following guided tutorials on Pluralsight, the online learning platform.
Browse courses on Business Analysis
Show steps
  • Create a Pluralsight account or sign in.
  • Search for and select relevant tutorials.
  • Watch the tutorials and take notes.
  • Try out the techniques and concepts in practice.
  • Join the Pluralsight community for discussions and Q&A.
Write a Blog Post on Business Analysis Techniques
Share your knowledge and insights by writing a blog post on business analysis techniques, reinforcing your understanding.
Show steps
  • Choose a specific business analysis technique to focus on.
  • Research the technique and gather information.
  • Write a draft of the blog post, explaining the technique.
  • Edit and proofread your post.
  • Publish your post on a relevant platform or blog.
Attend a Business Analysis Workshop
Immerse yourself in a hands-on learning experience by attending a business analysis workshop.
Browse courses on Business Analysis
Show steps
  • Research and find relevant workshops near you.
  • Register for the workshop and prepare materials.
  • Attend the workshop and participate actively.
  • Apply the techniques and concepts learned in practice.

Career center

Learners who complete Business Analysis: The Skills and Competencies of Effective Business Analysts will develop knowledge and skills that may be useful to these careers:
Business Analyst
A Business Analyst designs, implements, and manages solutions to business problems. This course can be formative for a Business Analyst by teaching analytical, creative, and problem solving skills. Understanding behavioral traits of effective Business Analysts, along with communication, leadership, and teamwork skills will help develop essential soft skills. Finally, the technical skills covered in this course will arm the Business Analyst with the tools they need to be successful in their role.
Project Manager
A Project Manager plans and manages all aspects of a project, and ensures its completion. Essential skills for the role include analytical thinking, problem solving, communication, leadership, and teamwork. This course provides a great foundation in these areas, and also covers technical skills that can be useful in project management, such as data analysis and visualization.
Operations Research Analyst
An Operations Research Analyst uses mathematical and analytical techniques to solve business problems. They use analytical and problem solving skills to identify and solve business problems. This course can help Operations Research Analysts develop the skills they need to be successful, such as communication, leadership, and teamwork. The course also covers technical skills that are essential for operations research, such as optimization and simulation.
Software Engineer
A Software Engineer designs, develops, and maintains software systems. They use analytical and problem solving skills to identify and solve business problems. This course can help Software Engineers develop the skills they need to be successful, such as communication, leadership, and teamwork. The course also covers technical skills that are essential for software engineering, such as programming and software design.
Data Analyst
A Data Analyst collects, analyzes, and interprets data to help organizations make informed decisions. They use analytical and problem solving skills to identify and solve business problems. This course can help Data Analysts develop the skills they need to be successful, such as communication, leadership, and teamwork. The course also covers technical skills that are essential for data analysis, such as data mining and statistical modeling.
Business Systems Analyst
A Business Systems Analyst analyzes and designs business systems. They use analytical and problem solving skills to identify and solve business problems. This course can help Business Systems Analysts develop the skills they need to be successful, such as communication, leadership, and teamwork. It also covers technical skills that can be useful in systems analysis, such as data analysis and visualization.
Financial Analyst
A Financial Analyst analyzes financial data to make investment recommendations. They use analytical and problem solving skills to identify and solve business problems. This course can help Financial Analysts develop the skills they need to be successful, such as communication, leadership, and teamwork. The course also covers technical skills that are essential for financial analysis, such as financial modeling and valuation.
Risk Analyst
A Risk Analyst identifies, assesses, and manages risks. They use analytical and problem solving skills to identify and solve business problems. This course can help Risk Analysts develop the skills they need to be successful, such as communication, leadership, and teamwork. The course also covers technical skills that can be useful in risk analysis, such as data analysis and visualization.
Product Manager
A Product Manager plans and manages the development and launch of new products. They use analytical and problem solving skills to identify and solve business problems. This course can help Product Managers develop the skills they need to be successful, such as communication, leadership, and teamwork. The course also covers technical skills that can be useful in product management, such as data analysis and visualization.
Quantitative Analyst
A Quantitative Analyst uses mathematical and statistical models to analyze financial data. They use analytical and problem solving skills to identify and solve business problems. This course can help Quantitative Analysts develop the skills they need to be successful, such as communication, leadership, and teamwork. The course also covers technical skills that are essential for quantitative analysis, such as financial modeling and econometrics.
Actuary
An Actuary uses mathematical and statistical models to assess risk and uncertainty. They use analytical and problem solving skills to identify and solve business problems. This course can help Actuaries develop the skills they need to be successful, such as communication, leadership, and teamwork. The course also covers technical skills that are essential for actuarial work, such as financial modeling and econometrics.
Business Intelligence Analyst
A Business Intelligence Analyst collects, analyzes, and interprets data to help organizations make informed decisions. They use analytical and problem solving skills to identify and solve business problems. This course can help Business Intelligence Analysts develop the skills they need to be successful, such as communication, leadership, and teamwork. The course also covers technical skills that are essential for business intelligence, such as data warehousing and data mining.
Management Consultant
A Management Consultant provides advice and assistance to organizations on how to improve their performance. They use analytical and problem solving skills to identify and solve business problems. This course can help Management Consultants develop the skills they need to be successful, such as communication, leadership, and teamwork. The course also covers technical skills that can be useful in consulting, such as data analysis and visualization.
Market Research Analyst
A Market Research Analyst conducts research to understand consumer behavior and market trends. They use analytical and problem solving skills to identify and solve business problems. This course can help Market Research Analysts develop the skills they need to be successful, such as communication, leadership, and teamwork. The course also covers technical skills that can be useful in market research, such as data analysis and visualization.
Data Scientist
A Data Scientist uses data to solve business problems. They use analytical and problem solving skills to identify and solve business problems. This course can help Data Scientists develop the skills they need to be successful, such as communication, leadership, and teamwork. The course also covers technical skills that are essential for data science, such as machine learning and artificial intelligence.

Reading list

We've selected six books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Business Analysis: The Skills and Competencies of Effective Business Analysts.
Is the official guide to the BABOK (Business Analysis Body of Knowledge). It valuable resource for business analysts who want to learn more about the profession and its standards.
Provides a detailed overview of requirements analysis and design techniques. It valuable resource for business analysts who are responsible for gathering and analyzing requirements.
Provides a comprehensive guide to process modeling techniques. It valuable resource for business analysts who are responsible for creating and documenting process models.
Great introduction to business analysis for those who have no prior experience in the field. It covers the basics of business analysis, including requirements gathering, process modeling, and stakeholder management.
Provides a practical guide to leadership and teamwork techniques for business analysts. It valuable resource for business analysts who are responsible for leading and managing teams.

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