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Dr. Il-Horn Hann

This course is different – it’s a sample of the most important key concepts and techniques needed to develop digital strategies and bring them to market.

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This course is different – it’s a sample of the most important key concepts and techniques needed to develop digital strategies and bring them to market.

The Smith School of Business and Clark School of Engineering have teamed up to organize courses in a series that samples our best across digital strategy, marketing, planning, and delivery to bring you a series of essential lessons.

This first course starts by clearly describing the nature of disruption, transformation, and strategies that companies can use to exploit and respond to technological change. It goes on to provide a sufficient business leader’s understanding of how technology works, the information systems architecture, and how adoption and innovation occur in existing businesses.

Armed with the insights into computing stacks, business systems, adoption life cycles, and innovation strategies this course then takes you on a tour of the key technologies driving change in how we build, operate, and capture value in our businesses.

These key emerging technologies now form the basis for you to create your own strategies and approaches to innovating your business.

The course wraps with how to deliver these new offerings and reach new audiences through digital marketing. Digital marketing processes, frameworks, and techniques are examined. You’ll learn about the importance of a Customer Journey, and how the hard switch to Inbound marketing requires new skills in having open, customer-centric conversations. And you’ll learn how those offerings that require Outbound are changing in the world of digital, and how to manage customers through Social.

This course is a lean, forged pathway to develop your own new strategy to innovate your program, your unit, or your business by identifying the opportunities to play offense and defense against disruptive digital technologies using the best techniques from the Smith School of Business.

What you'll learn

  • Analyze how digital technologies are transforming work, organizations, markets, and the economy.
  • Apply strategies about how best to interact with customers through outbound and inbound marketing and social media.
  • Analyze the forces impacting incumbents and entrants with new technology.
  • Identify traceable and verifiable marketing that work in the digital age.
  • Analyze different touchpoints in the marketing and marketing strategy process where digital technologies are having and/or will have a significant impact and evaluate the effectiveness of these touchpoints.
  • Identify the process of evaluating the performance of Artificial intelligence and machine learning algorithms.
  • Analyze and assess the performance of paid search campaigns, diagnose potential problems, and recommend adjustments to the digital marketing campaign.

Three deals to help you save

What's inside

Learning objectives

  • Analyze how digital technologies are transforming work, organizations, markets, and the economy.
  • Apply strategies about how best to interact with customers through outbound and inbound marketing and social media.
  • Analyze the forces impacting incumbents and entrants with new technology.
  • Identify traceable and verifiable marketing that work in the digital age.
  • Analyze different touchpoints in the marketing and marketing strategy process where digital technologies are having and/or will have a significant impact and evaluate the effectiveness of these touchpoints.
  • Identify the process of evaluating the performance of artificial intelligence and machine learning algorithms.
  • Analyze and assess the performance of paid search campaigns, diagnose potential problems, and recommend adjustments to the digital marketing campaign.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Explores emerging technologies which are highly relevant to modern business
Develops strategies about how best to interact with customers through outbound and inbound marketing and social media
Identifies traceable and verifiable marketing techniques that work in the digital age
Taught by Dr. Il-Horn Hann who is considered an expert in digital marketing
Assesses the performance of Artificial Intelligence and machine learning algorithms
Requires students to come in with some background knowledge first

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Digital Transformation Strategy: Discovering and Reaching New Markets with these activities:
Review 'Digital Marketing Analytics: Making Sense of Customer Data'
Gain insights into the fundamentals of digital marketing analytics to enhance your understanding of customer behavior and improve your digital marketing strategy.
Show steps
  • Read the book and take notes.
  • Create a summary of the key concepts.
  • Apply the concepts to your own digital marketing strategy.
Complete the Google Analytics Academy Course
Gain a comprehensive understanding of Google Analytics and its applications in digital marketing to effectively measure and analyze your marketing campaigns.
Show steps
  • Enroll in the Google Analytics Academy Course.
  • Complete the online modules and assessments.
  • Apply the concepts to your own digital marketing strategy.
Review 'Inbound Marketing: Attract, Engage, and Delight Customers Online'
Gain insights into the principles and practices of inbound marketing to effectively attract, engage, and delight customers, building strong relationships and driving growth.
Show steps
  • Read the book and take notes.
  • Create a summary of the key concepts.
  • Apply the concepts to your own digital marketing strategy.
Six other activities
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Show all nine activities
Practice outbound marketing techniques
Practice your outbound marketing skills, such as cold calling and email marketing, to gain confidence and improve your effectiveness.
Show steps
  • Identify your target audience and develop buyer personas.
  • Create a list of potential customers.
  • Develop a script for your cold calls and emails.
  • Practice your outbound marketing techniques with colleagues or friends.
  • Track your results and make adjustments as needed.
Practice inbound marketing techniques
Develop your inbound marketing skills, such as content creation and search engine optimization, to effectively attract and engage your target audience.
Show steps
  • Create high-quality content that provides value to your audience.
  • Optimize your website for search engines.
  • Use social media to connect with your audience.
  • Monitor your results and make adjustments as needed.
Develop a digital marketing plan
Create a comprehensive digital marketing plan to outline your marketing goals, strategies, and tactics, ensuring alignment with your overall business objectives.
Show steps
  • Define your target audience and marketing goals.
  • Research your competition and identify opportunities.
  • Develop a content marketing strategy.
  • Create a social media marketing strategy.
  • Develop an email marketing strategy.
  • Set up a digital marketing analytics dashboard.
Attend a digital marketing conference or webinar
Network with industry professionals, learn about the latest digital marketing trends, and gain insights from experts to enhance your knowledge and skills.
Show steps
  • Research and identify relevant digital marketing conferences or webinars.
  • Register and attend the event.
  • Connect with speakers and attendees.
  • Take notes and follow up with new connections.
Participate in a digital marketing workshop
Gain practical experience and hands-on skills in digital marketing by participating in a workshop, enhancing your understanding and application of digital marketing techniques.
Show steps
  • Research and identify relevant digital marketing workshops.
  • Register and attend the workshop.
  • Participate actively and ask questions.
  • Apply the concepts to your own digital marketing strategy.
Launch a digital marketing campaign
Apply your digital marketing knowledge and skills to launch a real-world campaign, gaining practical experience and evaluating the effectiveness of your strategies.
Show steps
  • Define your campaign goals and objectives.
  • Develop a target audience profile.
  • Choose the right digital marketing channels.
  • Create and execute your campaign.
  • Track your results and make adjustments as needed.

Career center

Learners who complete Digital Transformation Strategy: Discovering and Reaching New Markets will develop knowledge and skills that may be useful to these careers:
Chief Marketing Officer
Chief Marketing Officers are responsible for developing and executing marketing strategies for their organizations. By taking this course, you will gain a deep understanding of digital technologies and how they are transforming the marketing landscape. You will learn how to use these technologies to create and implement effective marketing campaigns. This understanding will allow you to become a more effective Chief Marketing Officer in today's rapidly-changing business environment.
Digital Marketing Manager
Digital Marketing Managers are responsible for planning and executing digital marketing campaigns. This course will provide you with a solid understanding of digital marketing strategies and tactics. You will learn how to use digital technologies to reach your target audience, generate leads, and drive sales.
Product Manager
Product Managers are responsible for developing and managing products. This course will provide you with a deep understanding of digital technologies and how they are transforming the product development process. You will learn how to use these technologies to create and launch successful products.
Chief Information Officer
Chief Information Officers are responsible for managing the information technology systems for their organizations. This course will provide you with a deep understanding of digital technologies and how they are impacting businesses. You will learn how to use these technologies to create and implement effective IT strategies for your organization.
Chief Executive Officer
Chief Executive Officers are responsible for the overall success of their organizations. This course will provide you with a deep understanding of digital technologies and how they are transforming businesses. You will learn how to use these technologies to create and implement effective strategies that will drive growth and profitability for your organization.
Chief Operating Officer
Chief Operating Officers are responsible for the day-to-day operations of their organizations. This course will provide you with a deep understanding of digital technologies and how they are transforming businesses. You will learn how to use these technologies to create and implement effective operational strategies that will improve efficiency and productivity.
Management Consultant
Management Consultants help organizations improve their performance. This course will provide you with a deep understanding of digital technologies and how they are transforming businesses. You will learn how to use these technologies to help your clients develop and implement effective strategies that will drive growth and profitability.
Business Analyst
Business Analysts help organizations understand their business needs and develop solutions to improve their performance. This course will provide you with a deep understanding of digital technologies and how they are transforming businesses. You will learn how to use these technologies to help your clients identify and solve their business problems.
Data Scientist
Data Scientists use data to solve business problems. This course will provide you with a deep understanding of digital technologies and how they are transforming businesses. You will learn how to use these technologies to collect, analyze, and interpret data to help your clients make better decisions.
Marketing Analyst
Marketing Analysts help organizations understand the effectiveness of their marketing campaigns. This course will provide you with a deep understanding of digital technologies and how they are transforming the marketing landscape. You will learn how to use these technologies to track and analyze marketing data to help your clients improve the performance of their marketing campaigns.
Software Engineer
Software Engineers design, develop, and maintain software applications. This course will provide you with a deep understanding of digital technologies and how they are transforming businesses. You will learn how to use these technologies to develop software applications that will help your clients solve their business problems.
IT Architect
IT Architects design and implement IT systems. This course will provide you with a deep understanding of digital technologies and how they are transforming businesses. You will learn how to use these technologies to design and implement IT systems that will help your clients achieve their business goals.
Project Manager
Project Managers plan and execute projects. This course will provide you with a deep understanding of digital technologies and how they are transforming businesses. You will learn how to use these technologies to plan and execute projects that will help your clients achieve their business goals.
Web Developer
Web Developers design and develop websites. This course will provide you with a deep understanding of digital technologies and how they are transforming businesses. You will learn how to use these technologies to design and develop websites that will help your clients achieve their business goals.
Graphic designer
Graphic Designers create visual content for a variety of purposes. This course will provide you with a deep understanding of digital technologies and how they are transforming the creative process. You will learn how to use these technologies to create visual content that will help your clients achieve their business goals.

Reading list

We've selected 15 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Digital Transformation Strategy: Discovering and Reaching New Markets.
Provides a comprehensive overview of digital transformation and its impact on businesses. It offers practical advice on how to survive and thrive in the digital age.
Explores the concept of exponential organizations and how they are disrupting traditional businesses. It provides insights into how to create a more agile and innovative organization.
This classic book provides a framework for understanding why large companies often fail to innovate. It offers insights into how to overcome the innovator's dilemma and create disruptive technologies.
Provides a practical guide to marketing and selling technology products to mainstream customers. It offers insights into the unique challenges of crossing the chasm between early adopters and mainstream customers.
Provides a step-by-step guide to building a successful startup using the lean methodology. It offers insights into how to validate your ideas, build a minimum viable product, and iterate quickly.
Provides a framework for developing a good strategy. It offers insights into how to identify your core values, set clear goals, and develop a plan to achieve them.
Provides a framework for understanding how to create and sustain successful growth. It offers insights into how to identify new markets, develop new products, and build a sustainable business model.
Provides a practical guide to building and launching a successful product using the lean methodology. It offers insights into how to validate your ideas, build a minimum viable product, and iterate quickly.
Provides a step-by-step guide to creating a value proposition that customers will love. It offers insights into how to identify your target customers, understand their needs, and develop a product or service that meets those needs.
Provides a practical guide to getting your first customers. It offers insights into how to identify your target market, develop a marketing strategy, and build a sales funnel.
Provides a comprehensive guide to building a successful startup. It offers insights into how to develop a business plan, raise funding, and build a team.
Provides insights into how to build a successful startup from scratch. It offers advice on how to find a unique market opportunity, develop a disruptive technology, and build a team of world-class entrepreneurs.

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