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Network Management and Operations

Ross Bagurdes

This course will explore network monitoring, documentation, and disaster recovery.

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This course will explore network monitoring, documentation, and disaster recovery.

Supporting networks requires engineers to collect and analyze information to make sure devices are passing information properly. Additionally, policies and procedures are necessary to make sure support staff can support networks in a coordinated way as well as being able to plan and react accordingly when things go wrong. In this course, Network Management and Operations, you’ll learn about the components of network documentation, monitoring, and disaster recovery. First, you’ll explore a live network monitoring server, where you will see many of the common data points engineers analyze to ensure proper network operation, Next, you’ll discover how engineers collect data for network monitoring. Then, you’ll examine networking documentation including drawings, policies and procedures, and security policies. Finally, you’ll learn how engineers plan for disasters and prevent outages when they occur. When you’re finished with this course, you’ll have the skills and knowledge of network management and operations needed to support data networks.

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What's inside

Syllabus

Course Overview
Network Monitoring
Collecting Network Monitoring Data
IT Documentation
Read more
Network Drawings
Disaster Recovery

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Taught by Ross Bagurdes, who are recognized for their work in network monitoring and operations
Develops skills and knowledge of network management and operations, which are core competencies for computer and network engineers
Examines network documentation, which is highly relevant to ensuring that support staff can support networks in a coordinated way
Taught by a recognized provider of professional development courses
This course is multi-modal and includes a mix of content, such as videos, readings, discussions, and labs

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Network Management and Operations with these activities:
Review Networking Fundamentals
Refresh your knowledge of foundational networking concepts to ensure a strong base for course content.
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Show steps
  • Review textbooks or online resources on networking fundamentals
  • Complete practice questions or quizzes on networking concepts
Review network troubleshooting skills
Review common troubleshooting techniques and tools to ensure a strong foundation before taking this course.
Browse courses on Network Troubleshooting
Show steps
  • Review documentation on network troubleshooting tools and techniques
  • Install and practice using network troubleshooting tools such as Wireshark and Ping
  • Simulate common network issues and practice troubleshooting them
Learning Packet Tracer
Build a solid foundation for network simulation by familiarizing yourself with the Packet Tracer software.
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  • Download and install Packet Tracer
  • Complete the Packet Tracer tutorials
  • Create a basic network topology in Packet Tracer
12 other activities
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Follow tutorials on network monitoring tools
Familiarize yourself with different network monitoring tools and their capabilities before starting the course.
Browse courses on Network Monitoring
Show steps
  • Identify common network monitoring tools such as Nagios, Zabbix, and PRTG
  • Find and follow tutorials on installing and using these tools
  • Practice configuring and using the tools to monitor a small network
The Network Monitoring Book
Gain deeper insights into network monitoring by reading this comprehensive book.
Show steps
  • Purchase or borrow The Network Monitoring Book
  • Read and take notes on relevant chapters
  • Apply the concepts to your understanding of network monitoring
Organize and review course materials
Stay organized and prepare for upcoming lessons by reviewing and compiling materials.
Show steps
  • Create a dedicated folder or notebook for course materials
  • Download and save all handouts, presentations, and assignments
  • Review materials regularly to reinforce understanding
Practice network documentation exercises
Practice creating and managing network documentation to reinforce understanding of best practices.
Browse courses on Network Documentation
Show steps
  • Review examples of network diagrams, policies, and procedures
  • Create a network diagram for a small network
  • Write a set of network policies and procedures
Participate in study groups
Engage with peers to discuss concepts, share insights, and reinforce learning.
Show steps
  • Connect with classmates and form study groups
  • Meet regularly to discuss course materials, assignments, and projects
  • Collaborate on practice problems and exercises
Network Monitoring Simulations
Sharpen your problem-solving skills in network monitoring by practicing in simulated environments.
Browse courses on Network Monitoring
Show steps
  • Enroll in a network monitoring simulation platform
  • Complete a series of simulated network monitoring scenarios
Attend Network Troubleshooting Workshop
Enhance your network troubleshooting abilities by attending a workshop led by experienced professionals.
Browse courses on Network Troubleshooting
Show steps
  • Identify reputable network troubleshooting workshops
  • Register and attend a workshop that aligns with your learning objectives
Connect with Network Professionals
Expand your network and learn from experienced professionals by attending industry events.
Browse courses on Networking
Show steps
  • Identify local or virtual networking events related to networking
  • Attend events and actively participate in discussions
Volunteer at a help desk
Gain practical experience in network support and troubleshooting by volunteering at a help desk.
Show steps
  • Find a local organization or community center that offers volunteer opportunities at a help desk
  • Contact the organization and inquire about volunteering
  • Attend training sessions to learn about the organization's policies and procedures
  • Provide technical support to users over the phone or email
Develop a Network Troubleshooting Guide
Deepen your understanding of network troubleshooting by documenting your knowledge in a comprehensive guide.
Browse courses on Network Troubleshooting
Show steps
  • Gather information and resources on network troubleshooting
  • Organize and structure the guide for clarity
  • Write and edit the content to create a valuable guide
Personal Disaster Recovery Plan
Solidify your understanding of disaster recovery by creating a personal plan that can be applied to your home network.
Browse courses on Disaster Recovery Plan
Show steps
  • Identify potential threats to your home network
  • Develop a plan to mitigate these threats
  • Test your plan in a simulated environment
Create a network disaster recovery plan
Develop a comprehensive disaster recovery plan to apply the concepts learned in this course.
Browse courses on Disaster Recovery
Show steps
  • Research best practices for network disaster recovery
  • Identify potential risks and vulnerabilities in a network
  • Develop a step-by-step plan for responding to and recovering from a network disaster
  • Implement the disaster recovery plan in a test environment

Career center

Learners who complete Network Management and Operations will develop knowledge and skills that may be useful to these careers:
Network Administrator
The Network Administrator is responsible for planning, implementing, and managing computer networks. They also provide technical support to users. This course can help Network Administrators by providing them with the skills and knowledge needed to effectively manage and administer computer networks. The course covers topics such as network monitoring, documentation, and disaster recovery.
Network Engineer
The Network Engineer is responsible for designing, implementing, and maintaining computer networks. They also provide technical support to users. This course can help Network Engineers by providing them with the skills and knowledge needed to effectively design, implement, and maintain computer networks. The course covers topics such as network monitoring, documentation, and disaster recovery.
Network Analyst
The Network Analyst is responsible for troubleshooting and resolving network problems. They also provide technical support to users. This course can help Network Analysts by providing them with the skills and knowledge needed to effectively troubleshoot and resolve network problems. The course covers topics such as network monitoring, documentation, and disaster recovery.
Network Support Technician
The Network Support Technician is responsible for installing, maintaining, and troubleshooting computer networks. They also provide technical support to users. This course can help Network Support Technicians by providing them with the skills and knowledge needed to effectively monitor and manage computer networks. The course covers topics such as network monitoring, documentation, and disaster recovery.
Network Consultant
The Network Consultant is responsible for providing advice and guidance on network design and implementation. They also provide technical support to users. This course can help Network Consultants by providing them with the skills and knowledge needed to effectively provide advice and guidance on network design and implementation. The course covers topics such as network monitoring, documentation, and disaster recovery.
Data Center Technician
The Data Center Technician is responsible for maintaining and operating data centers. They also provide technical support to users. This course can help Data Center Technicians by providing them with the skills and knowledge needed to effectively maintain and operate data centers. The course covers topics such as network monitoring, documentation, and disaster recovery.
Cybersecurity Engineer
The Cybersecurity Engineer is responsible for protecting computer networks from cyber attacks. They also provide technical support to users. This course can help Cybersecurity Engineers by providing them with the skills and knowledge needed to effectively protect computer networks from cyber attacks. The course covers topics such as network monitoring, documentation, and disaster recovery.
Telecommunications Engineer
The Telecommunications Engineer is responsible for designing, implementing, and maintaining telecommunications systems. They also provide technical support to users. This course can help Telecommunications Engineers by providing them with the skills and knowledge needed to effectively design, implement, and maintain telecommunications systems. The course covers topics such as network monitoring, documentation, and disaster recovery.
IT Security Analyst
The IT Security Analyst is responsible for protecting computer networks from security threats. They also provide technical support to users. This course can help IT Security Analysts by providing them with the skills and knowledge needed to effectively protect computer networks from security threats. The course covers topics such as network monitoring, documentation, and disaster recovery.
Information Systems Manager
The Information Systems Manager is responsible for planning, implementing, and managing information systems. They also provide technical support to users. This course can help Information Systems Managers by providing them with the skills and knowledge needed to effectively manage and administer information systems. The course covers topics such as network monitoring, documentation, and disaster recovery.
Cloud Engineer
The Cloud Engineer is responsible for designing, implementing, and managing cloud computing environments. They also provide technical support to users. This course can help Cloud Engineers by providing them with the skills and knowledge needed to effectively design, implement, and manage cloud computing environments. The course covers topics such as network monitoring, documentation, and disaster recovery.
IT Manager
The IT Manager is responsible for planning, implementing, and managing IT systems. They also provide technical support to users. This course can help IT Managers by providing them with the skills and knowledge needed to effectively manage and administer IT systems. The course covers topics such as network monitoring, documentation, and disaster recovery.
Systems Administrator
The Systems Administrator is responsible for installing, maintaining, and troubleshooting computer systems. They also provide technical support to users. This course can help Systems Administrators by providing them with the skills and knowledge needed to effectively install, maintain, and troubleshoot computer systems. The course covers topics such as network monitoring, documentation, and disaster recovery.
Technical Support Specialist
The Technical Support Specialist is responsible for providing technical support to users. This course can help Technical Support Specialists by providing them with the skills and knowledge needed to effectively provide technical support to users. The course covers topics such as network monitoring, documentation, and disaster recovery.
Computer Network Architect
The Computer Network Architect is responsible for designing and implementing computer networks. They also provide technical support to users. This course can help Computer Network Architects by providing them with the skills and knowledge needed to effectively design and implement computer networks. The course covers topics such as network monitoring, documentation, and disaster recovery.

Reading list

We've selected five books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Network Management and Operations.
Will complement the course by providing a comprehensive overview of the principles and practices of network management.
Presents best practices for documenting IT systems and networks, including network diagrams, policies, and procedures.

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