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Daniel Lachance
Organizational policies are normally based on adherence to applicable laws and regulations. This course will teach you how to ensure that IT activities are executed in alignment with organizational policies.
Read more
Organizational policies are normally based on adherence to applicable laws and regulations. This course will teach you how to ensure that IT activities are executed in alignment with organizational policies.
Read more
Organizational policies are normally based on adherence to applicable laws and regulations. This course will teach you how to ensure that IT activities are executed in alignment with organizational policies.
Organizations must have a consistent approach to managing hardware and software configurations and also in ensuring data is kept safe and highly available. In this course, IT Professional Fundamentals: Operational Procedures, you’ll learn how to apply a structured framework for managing IT systems and data. First, you’ll explore documentation, professionalism and environmental factors. Next, you’ll discover how organizations can deal with software licensing, data privacy and overall safety. Finally, you’ll learn how to manage IT changes and disaster recovery, followed by exploring scripting and remote access. When you’re finished with this course, you’ll have the skills and knowledge of operational procedures needed to ensure the safe and smooth running of your organization’s IT environment.
Register for this course and see more details by visiting:
OpenCourser.com/course/zcwdcj/it
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What's inside
Syllabus
Course Overview
Documentation, Professionalism, and Environmental Factors
Licensing, Privacy, and Safety
Change Management and Disaster Recovery
Read more
Syllabus
Course Overview
Documentation, Professionalism, and Environmental Factors
Licensing, Privacy, and Safety
Change Management and Disaster Recovery
Read more
Scripting and Remote Access
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Covers various aspects of IT operational procedures, ensuring a comprehensive understanding
Teaches structured frameworks for managing IT systems and data, promoting efficiency
Emphasizes documentation, professionalism, and environmental factors, ensuring adherence to best practices
Provides a practical approach to software licensing, data privacy, and safety, ensuring compliance and security
Covers change management and disaster recovery, preparing learners to handle IT disruptions effectively
Introduces scripting and remote access, enhancing efficiency and flexibility in IT management
Save this course
Save IT Professional Fundamentals: Operational Procedures to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in IT Professional Fundamentals: Operational Procedures with these
activities:
NIST SP 800-53: Security and Privacy Controls for Federal Information Systems and Organizations
Show steps
This book can act as a supplemental reference for the course's discussions of IT policies and security
View
Enhancing the Resilience of the Nation's...
on Amazon
Show steps
-
Read the overview of the NIST SP 800-53 framework.
-
Review the security and privacy controls outlined in the book.
-
Consider how these controls can be applied to your own organization.
Review Software Licensing
Show steps
Familiarizing yourself with software licensing before this course will make it easier to understand the materials during the Software Licensing section of the course
Show steps
-
Review license types like open source and commercial.
-
Read licensing agreements for common software like Microsoft Office and Adobe Creative Suite.
-
Research the legal implications of software piracy.
Create a diagram that maps the relationships between IT operational procedures and organizational policies
Show steps
Creating a diagram will help you visualize and understand the connections between IT operational procedures and organizational policies, enhancing your ability to ensure alignment.
Show steps
-
Identify the key IT operational procedures and organizational policies.
-
Determine how these procedures and policies are interrelated.
-
Choose an appropriate diagramming tool.
-
Create a visual representation of the relationships.
-
Review and refine your diagram for clarity and accuracy.
Six other activities
Expand to see all activities and additional details
Show all nine activities
Tutorial on Data Privacy Regulations
Show steps
Reviewing a series of tutorials on Data Privacy Regulations will provide you with a solid understanding of the section on Data Privacy in the course.
Browse courses on
Data Privacy
Show steps
-
Research different data privacy regulations, such as GDPR and CCPA.
-
Learn how to comply with these regulations.
-
Consider how these regulations impact your organization.
Conduct a mock IT audit to identify areas where operational procedures can be improved
Show steps
Performing a mock audit will provide hands-on experience in evaluating IT operational procedures and identifying areas for optimization, enhancing your ability to maintain compliance and efficiency.
Browse courses on
IT Audit
Show steps
-
Establish the scope and objectives of the audit.
-
Gather relevant documentation and data.
-
Conduct interviews and observations.
-
Analyze findings and identify areas for improvement.
-
Develop recommendations for enhancements.
Practice Scripting with Bash
Show steps
Completing short practice drills on Bash scripting will strengthen your understanding of the Scripting section of this course.
Browse courses on
Scripting
Show steps
-
Create sample Bash scripts.
-
Use Bash scripting to automate tasks.
-
Troubleshoot errors in Bash scripts.
Practice Scripting with PowerShell
Show steps
Completing short practice drills on PowerShell scripting will strengthen your understanding of the Scripting section of this course.
Browse courses on
Scripting
Show steps
-
Create sample PowerShell scripts.
-
Use PowerShell scripting to automate tasks.
-
Troubleshoot errors in PowerShell scripts.
Practice Scripting with Python
Show steps
Completing short practice drills on Python scripting will strengthen your understanding of the Scripting section of this course.
Browse courses on
Scripting
Show steps
-
Create sample Python scripts.
-
Use Python scripting to automate tasks.
-
Troubleshoot errors in Python scripts.
Practice Implementing Disaster Recovery Plans
Show steps
Completing a tutorial on implementing Disaster Recovery Plans will aid in your understanding of the section on Disaster Recovery in the course.
Browse courses on
Disaster Recovery
Show steps
-
Find a tutorial on how to create a disaster recovery plan.
-
Follow the steps to create a disaster recovery plan.
-
Test your disaster recovery plan.
NIST SP 800-53: Security and Privacy Controls for Federal Information Systems and Organizations
Show steps
This book can act as a supplemental reference for the course's discussions of IT policies and security
View
Enhancing the Resilience of the Nation's...
on Amazon
Show steps
Show steps
Show steps
- Read the overview of the NIST SP 800-53 framework.
- Review the security and privacy controls outlined in the book.
- Consider how these controls can be applied to your own organization.
Review Software Licensing
Show steps
Familiarizing yourself with software licensing before this course will make it easier to understand the materials during the Software Licensing section of the course
Show steps
Show steps
Show steps
- Review license types like open source and commercial.
- Read licensing agreements for common software like Microsoft Office and Adobe Creative Suite.
- Research the legal implications of software piracy.
Create a diagram that maps the relationships between IT operational procedures and organizational policies
Show steps
Creating a diagram will help you visualize and understand the connections between IT operational procedures and organizational policies, enhancing your ability to ensure alignment.
Show steps
Show steps
Show steps
- Identify the key IT operational procedures and organizational policies.
- Determine how these procedures and policies are interrelated.
- Choose an appropriate diagramming tool.
- Create a visual representation of the relationships.
- Review and refine your diagram for clarity and accuracy.
Six other activities
Expand to see all activities and additional details
Show all nine activities
Tutorial on Data Privacy Regulations
Show steps
Reviewing a series of tutorials on Data Privacy Regulations will provide you with a solid understanding of the section on Data Privacy in the course.
Browse courses on
Data Privacy
Show steps
Show steps
Show steps
- Research different data privacy regulations, such as GDPR and CCPA.
- Learn how to comply with these regulations.
- Consider how these regulations impact your organization.
Conduct a mock IT audit to identify areas where operational procedures can be improved
Show steps
Performing a mock audit will provide hands-on experience in evaluating IT operational procedures and identifying areas for optimization, enhancing your ability to maintain compliance and efficiency.
Browse courses on
IT Audit
Show steps
Show steps
Show steps
- Establish the scope and objectives of the audit.
- Gather relevant documentation and data.
- Conduct interviews and observations.
- Analyze findings and identify areas for improvement.
- Develop recommendations for enhancements.
Practice Scripting with Bash
Show steps
Completing short practice drills on Bash scripting will strengthen your understanding of the Scripting section of this course.
Browse courses on
Scripting
Show steps
Show steps
Show steps
- Create sample Bash scripts.
- Use Bash scripting to automate tasks.
- Troubleshoot errors in Bash scripts.
Practice Scripting with PowerShell
Show steps
Completing short practice drills on PowerShell scripting will strengthen your understanding of the Scripting section of this course.
Browse courses on
Scripting
Show steps
Show steps
Show steps
- Create sample PowerShell scripts.
- Use PowerShell scripting to automate tasks.
- Troubleshoot errors in PowerShell scripts.
Practice Scripting with Python
Show steps
Completing short practice drills on Python scripting will strengthen your understanding of the Scripting section of this course.
Browse courses on
Scripting
Show steps
Show steps
Show steps
- Create sample Python scripts.
- Use Python scripting to automate tasks.
- Troubleshoot errors in Python scripts.
Practice Implementing Disaster Recovery Plans
Show steps
Completing a tutorial on implementing Disaster Recovery Plans will aid in your understanding of the section on Disaster Recovery in the course.
Browse courses on
Disaster Recovery
Show steps
Show steps
Show steps
- Find a tutorial on how to create a disaster recovery plan.
- Follow the steps to create a disaster recovery plan.
- Test your disaster recovery plan.
Career center
Learners who complete IT Professional Fundamentals: Operational Procedures will develop knowledge and skills
that may be useful to these careers:
IT Administrator
IT Administrator
An IT Administrator maintains computer systems and networks for an organization. Organizational policies often govern the implementation and upkeep of IT systems. The IT Professional Fundamentals: Operational Procedures course teaches students how to ensure that IT activities align with organizational policies. This can help IT Administrators who need to understand not just the technical specifications of their work, but also the policy environment that governs it.
Business Analyst
Business Analyst
A Business Analyst is responsible for understanding the business needs of an organization and translating them into technical requirements for IT systems. The IT Professional Fundamentals: Operational Procedures course can help Business Analysts understand organizational policies and how they affect the development of IT systems. The course will also teach them about documentation and professionalism, which are essential for anyone working in a business analysis role.
Data Analyst
Data Analyst
A Data Analyst collects, analyzes, and interprets data in order to provide recommendations for an organization. The IT Professional Fundamentals: Operational Procedures course can help Data Analysts understand organizational policies and how they affect the collection and use of data. The course will also teach them about documentation and professionalism, which are essential for anyone working with sensitive data.
IT Project Manager
IT Project Manager
An IT Project Manager is responsible for planning, implementing, and managing IT projects. The IT Professional Fundamentals: Operational Procedures course can help IT Project Managers understand organizational policies and how they affect the management of IT projects. The course will also teach them about documentation and professionalism, which are essential for anyone working in a project management role.
IT Consultant
IT Consultant
An IT Consultant provides advice to organizations on how to use technology to achieve their business goals. The IT Professional Fundamentals: Operational Procedures course can help IT Consultants understand organizational policies and how they affect the implementation of technology solutions. The course will also teach them about documentation and professionalism, which are essential for anyone working in a consulting role.
IT Auditor
IT Auditor
An IT Auditor is responsible for assessing the security and compliance of an organization's IT systems and data. The IT Professional Fundamentals: Operational Procedures course can help IT Auditors understand organizational policies and how they affect the audit process. The course will also teach them about documentation and professionalism, which are essential for anyone working in an audit role.
Data Scientist
Data Scientist
A Data Scientist is responsible for collecting, analyzing, and interpreting data to provide insights and predictions for an organization. The IT Professional Fundamentals: Operational Procedures course can help Data Scientists understand organizational policies and how they affect the collection and use of data. The course will also teach them about documentation and professionalism, which are essential for anyone working with data.
IT Manager
IT Manager
An IT Manager is responsible for planning, implementing, and managing an organization's IT systems. The IT Professional Fundamentals: Operational Procedures course can help IT Managers understand organizational policies and how they affect the management of IT systems. The course will also teach them about documentation and professionalism, which are essential for anyone working in a management role.
Technical Writer
Technical Writer
A Technical Writer is responsible for writing documentation for computer systems and software. The IT Professional Fundamentals: Operational Procedures course can help Technical Writers understand organizational policies and how they affect the documentation of IT systems. The course will also teach them about documentation and professionalism, which are essential for anyone working in a technical writing role.
Systems Analyst
Systems Analyst
A Systems Analyst designs and implements computer systems for an organization. They may also be responsible for training users on new systems. The IT Professional Fundamentals: Operational Procedures course can help Systems Analysts learn organizational policies so that they can make sure that the computer systems they create comply with them. The course will also teach them about documentation and professionalism, which are important qualities for any Systems Analyst.
Security Analyst
Security Analyst
A Security Analyst is responsible for identifying and mitigating risks to an organization's IT systems and data. The IT Professional Fundamentals: Operational Procedures course can help Security Analysts understand organizational policies and how they affect the implementation of security measures. The course will also teach them about documentation and professionalism, which are essential for anyone working in an IT environment.
Quality Assurance Analyst
Quality Assurance Analyst
A Quality Assurance Analyst is responsible for testing and verifying the quality of software products. The IT Professional Fundamentals: Operational Procedures course can help Quality Assurance Analysts understand organizational policies and how they affect the testing and verification of software products. The course will also teach them about documentation and professionalism, which are essential for anyone working in a quality assurance role.
IT Trainer
IT Trainer
An IT Trainer is responsible for training users on how to use computer systems and software. The IT Professional Fundamentals: Operational Procedures course can help IT Trainers understand organizational policies and how they affect the training of users. The course will also teach them about documentation and professionalism, which are essential for anyone working in a training role.
Network Administrator
Network Administrator
A Network Administrator is responsible for designing, implementing, and maintaining computer networks for an organization. The IT Professional Fundamentals: Operational Procedures course can help Network Administrators understand organizational policies and how they affect the work they do. The course will also teach them about documentation and professionalism, which are essential for anyone working in an IT environment.
Database Administrator
Database Administrator
A Database Administrator is responsible for the design, implementation, and maintenance of an organization's databases. The IT Professional Fundamentals: Operational Procedures course can help Database Administrators understand organizational policies and how they affect the management of databases. The course will also teach them about documentation and professionalism, which are essential for anyone working in a database administration role.
For more career information including salaries, visit:
OpenCourser.com/course/zcwdcj/it
Reading list
We've selected nine books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
IT Professional Fundamentals: Operational Procedures.
This manual provides a comprehensive overview of IT policies and procedures, including guidelines for data management, software licensing, and disaster recovery. It valuable reference tool for IT professionals responsible for ensuring compliance with organizational policies.
Provides a practical guide to implementing Agile principles in IT operations. It valuable resource for IT professionals looking to improve their agility and responsiveness.
Save
Provides a comprehensive overview of DevOps principles and practices. It valuable resource for IT professionals looking to improve their collaboration and efficiency.
Provides a comprehensive overview of cloud computing concepts and benefits. It valuable resource for IT professionals looking to learn more about cloud computing.
Provides a comprehensive overview of disaster recovery planning and best practices. It valuable resource for IT professionals responsible for developing and implementing disaster recovery plans.
Provides a practical guide to system and network administration. It valuable resource for IT professionals looking to improve their skills in these areas.
Provides a comprehensive overview of remote access concepts and best practices. It valuable resource for IT professionals looking to implement or improve their remote access solutions.
Save
Provides a comprehensive overview of scripting concepts and best practices. It valuable resource for IT professionals looking to automate tasks and improve efficiency.
This framework provides a set of guidelines for improving cybersecurity. It valuable resource for organizations looking to assess and improve their cybersecurity posture.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/zcwdcj/it
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Time
121 hours
Level
Introductory
Via
Pluralsight
Instructor
Daniel Lachance
Language
English
Good to know
Covers various aspects of IT operational procedures, ensuring a comprehensive understanding
Teaches structured frameworks for managing IT systems and data, promoting efficiency
Emphasizes documentation, professionalism, and environmental factors, ensuring adherence to best practices
Provides a practical approach to software licensing, data privacy, and safety, ensuring compliance and security
Covers change management and disaster recovery, preparing learners to handle IT disruptions effectively
Introduces scripting and remote access, enhancing efficiency and flexibility in IT management
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