IT Professional Fundamentals: Operational Procedures from Pluralsight

Organizational policies are normally based on adherence to applicable laws and regulations. This course will teach you how to ensure that IT activities are executed in alignment with organizational policies.

Organizations must have a consistent approach to managing hardware and software configurations and also in ensuring data is kept safe and highly available. In this course, IT Professional Fundamentals: Operational Procedures, you’ll learn how to apply a structured framework for managing IT systems and data. First, you’ll explore documentation, professionalism and environmental factors. Next, you’ll discover how organizations can deal with software licensing, data privacy and overall safety. Finally, you’ll learn how to manage IT changes and disaster recovery, followed by exploring scripting and remote access. When you’re finished with this course, you’ll have the skills and knowledge of operational procedures needed to ensure the safe and smooth running of your organization’s IT environment.

What's inside

Syllabus

Course Overview

Documentation, Professionalism, and Environmental Factors

Licensing, Privacy, and Safety

Change Management and Disaster Recovery

Scripting and Remote Access

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Covers various aspects of IT operational procedures, ensuring a comprehensive understanding

Teaches structured frameworks for managing IT systems and data, promoting efficiency

Emphasizes documentation, professionalism, and environmental factors, ensuring adherence to best practices

Provides a practical approach to software licensing, data privacy, and safety, ensuring compliance and security

Covers change management and disaster recovery, preparing learners to handle IT disruptions effectively

Introduces scripting and remote access, enhancing efficiency and flexibility in IT management

Career center

Learners who complete IT Professional Fundamentals: Operational Procedures will develop knowledge and skills that may be useful to these careers:

IT Administrator

An IT Administrator maintains computer systems and networks for an organization. Organizational policies often govern the implementation and upkeep of IT systems. The IT Professional Fundamentals: Operational Procedures course teaches students how to ensure that IT activities align with organizational policies. This can help IT Administrators who need to understand not just the technical specifications of their work, but also the policy environment that governs it.

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Business Analyst

A Business Analyst is responsible for understanding the business needs of an organization and translating them into technical requirements for IT systems. The IT Professional Fundamentals: Operational Procedures course can help Business Analysts understand organizational policies and how they affect the development of IT systems. The course will also teach them about documentation and professionalism, which are essential for anyone working in a business analysis role.

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Data Analyst

A Data Analyst collects, analyzes, and interprets data in order to provide recommendations for an organization. The IT Professional Fundamentals: Operational Procedures course can help Data Analysts understand organizational policies and how they affect the collection and use of data. The course will also teach them about documentation and professionalism, which are essential for anyone working with sensitive data.

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IT Project Manager

An IT Project Manager is responsible for planning, implementing, and managing IT projects. The IT Professional Fundamentals: Operational Procedures course can help IT Project Managers understand organizational policies and how they affect the management of IT projects. The course will also teach them about documentation and professionalism, which are essential for anyone working in a project management role.

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IT Consultant

An IT Consultant provides advice to organizations on how to use technology to achieve their business goals. The IT Professional Fundamentals: Operational Procedures course can help IT Consultants understand organizational policies and how they affect the implementation of technology solutions. The course will also teach them about documentation and professionalism, which are essential for anyone working in a consulting role.

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IT Auditor

An IT Auditor is responsible for assessing the security and compliance of an organization's IT systems and data. The IT Professional Fundamentals: Operational Procedures course can help IT Auditors understand organizational policies and how they affect the audit process. The course will also teach them about documentation and professionalism, which are essential for anyone working in an audit role.

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Data Scientist

A Data Scientist is responsible for collecting, analyzing, and interpreting data to provide insights and predictions for an organization. The IT Professional Fundamentals: Operational Procedures course can help Data Scientists understand organizational policies and how they affect the collection and use of data. The course will also teach them about documentation and professionalism, which are essential for anyone working with data.

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IT Manager

An IT Manager is responsible for planning, implementing, and managing an organization's IT systems. The IT Professional Fundamentals: Operational Procedures course can help IT Managers understand organizational policies and how they affect the management of IT systems. The course will also teach them about documentation and professionalism, which are essential for anyone working in a management role.

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Technical Writer

A Technical Writer is responsible for writing documentation for computer systems and software. The IT Professional Fundamentals: Operational Procedures course can help Technical Writers understand organizational policies and how they affect the documentation of IT systems. The course will also teach them about documentation and professionalism, which are essential for anyone working in a technical writing role.

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Systems Analyst

A Systems Analyst designs and implements computer systems for an organization. They may also be responsible for training users on new systems. The IT Professional Fundamentals: Operational Procedures course can help Systems Analysts learn organizational policies so that they can make sure that the computer systems they create comply with them. The course will also teach them about documentation and professionalism, which are important qualities for any Systems Analyst.

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Security Analyst

A Security Analyst is responsible for identifying and mitigating risks to an organization's IT systems and data. The IT Professional Fundamentals: Operational Procedures course can help Security Analysts understand organizational policies and how they affect the implementation of security measures. The course will also teach them about documentation and professionalism, which are essential for anyone working in an IT environment.

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Quality Assurance Analyst

A Quality Assurance Analyst is responsible for testing and verifying the quality of software products. The IT Professional Fundamentals: Operational Procedures course can help Quality Assurance Analysts understand organizational policies and how they affect the testing and verification of software products. The course will also teach them about documentation and professionalism, which are essential for anyone working in a quality assurance role.

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IT Trainer

An IT Trainer is responsible for training users on how to use computer systems and software. The IT Professional Fundamentals: Operational Procedures course can help IT Trainers understand organizational policies and how they affect the training of users. The course will also teach them about documentation and professionalism, which are essential for anyone working in a training role.

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Network Administrator

A Network Administrator is responsible for designing, implementing, and maintaining computer networks for an organization. The IT Professional Fundamentals: Operational Procedures course can help Network Administrators understand organizational policies and how they affect the work they do. The course will also teach them about documentation and professionalism, which are essential for anyone working in an IT environment.

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Database Administrator

A Database Administrator is responsible for the design, implementation, and maintenance of an organization's databases. The IT Professional Fundamentals: Operational Procedures course can help Database Administrators understand organizational policies and how they affect the management of databases. The course will also teach them about documentation and professionalism, which are essential for anyone working in a database administration role.

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