User experience (UX) design provides a theoretical understanding of how users interact with websites. Everything humans interact with has an experience associated with it. Some are good, some are bad, but it is only recently that have we begun to consciously design these experiences. We are now at a point in time when experience-design has suddenly exploded into the consciousness of business people and ordinary people all over the world.
User experience (UX) design provides a theoretical understanding of how users interact with websites. Everything humans interact with has an experience associated with it. Some are good, some are bad, but it is only recently that have we begun to consciously design these experiences. We are now at a point in time when experience-design has suddenly exploded into the consciousness of business people and ordinary people all over the world.
This comprehensive 3-in-1 training course is designed to give you a foundation in the concepts User Experience and you will be show various example scenarios that will help you apply UX to your future solutions.
Contents and Overview
This training program includes 3 complete courses, carefully chosen to give you the most comprehensive training possible.
The first course, The Fundamentals of User Experience - a Process for Problem Solving, you start the journey by understanding how UX came to be and where it fits into business and web development. You will look at UX design, quantitative and qualitative observation, problem statement, ideation, brainstorming, wireframes, and prototypes. Moving on, you’ll learn about UX design and Agile development, and will get an understanding of user hypothesis and testing. Finally, you’ll look at the specific opportunities in UX design and how to approach the not-too-distant future.
The second course, UX Design: Understanding User Engagement, you’ll start your journey by looking at human-centered observations, where you will learn different types of observation methods, and also about human-centered design. Next, you will learn to build, design, and test your persona. Moving on, dive into observing user habits and technology, where you will see the difference in good and bad habits and set them up. Finally, you take a look at Human Insights and get started writing your own Insights from a User Point of View.
The third course, UX Design - Understanding the User and Business, you will start off by understanding business and UX design needs. Here you’ll learn about key performance indicators and experience gaps. Further you learn how to go about a problem statement and iterate it. Also get acquainted about user hypotheses and learn about user experience scenarios. Finally, explore the User Journey and Task development, building journey templates, a storyboarding template, and designing storyboarding sketches.
By the end of this training program, you will be well versed with the concepts of User Experience design and will become experts in UX/UI, prototyping, and testing.
About the Authors
Chris R. Becker is an imaginative and creative Sr. UX Designer/ IxD / Design Thinker and Educator. A creative thinker with the ability to design across media platforms from Web to iOS and Android as well as SaaS and service design. A versatile designer and systems thinker with problem solving skills for User Experience Design, Organized and passionate with a passion for following design problems from concept to finished product. Versed in Agile product development methodologies and flexible within waterfall as well he applies LEAN UX methods to rapid prototyping, design research, and user testing for taking ideas from the drawing board to the real world. Chris also Participates in making through Fine Art & Graphic Design background which lends to a variety of creative thinking, design thinking, Human Center Design Research, User Testing, and problem-solving skills. Studies have included courses in Rapid Prototyping, Usability/ Heuristics, Human Centered Design Research, Design Thinking, Painting, Sculpture, Drawing, Print Making, Archetype, Graphic Design, Typography, Systems Theory, Media Theory, Programming, Drawing, Motion,and Art History. His Specialties include: Design Thinking, User Experience Design, Information Architecture, Branding, Identity Design, Conceptual modeling, Rapid Prototyping, User Interface, Brainstorming, Product Design, Advertising, Retail Design, Interactive Art Director, Wireframes, Application GUI Design, Multimedia Presentations, Production Artist, Web Master, Social Media, UX Strategy Development.
Deep knowledge in User Experience for solving problems as well as getting to know techniques that will help designers become experts in UX/UI, prototyping and testing.
This video will give you an overview of the User Experience.
Get to know a review of the roles and skillset that make up the User Experience.
User Experience makes a majority of the software in our world. Software needs interfaces.
An introduction to how UX and Design Thinking are related. Building on exploring the Double Diamond Thinking Process.
This video is an overview of the discovery phase of the Double Diamond Thinking process.
A review of the how UX gathers observations through Data in the discovery phase of the Double Diamond Thinking process.
User experience make observations through data and research in the discovery phase of the Double Diamond Thinking process.
User experience synthesizes insights through data and research in the Define phase of the Double Diamond Thinking process.
User experience understands business through KPI’s and Problem Statements in the Define phase of the Double Diamond Thinking process.
User experience understands business and user and wants to solve problems with ideas in the Development phase of the Double Diamond Thinking process.
The aim of this video is to take a look at the UX Scenarios.
Exploring ideas and solutions that need to be prototyped, which can be chosen and moved forward with wireframes in the prototyping phase of the Double Diamond Thinking process.
Prototypes are solutions that need to be tested and can be chosen and moved into delivery within the Deploy phase of the Double Diamond Thinking process.
Prototypes require user flows that think about the steps a user needs to accomplish a task and that can be tested during the Deploy phase of the Double Diamond Thinking process.
Prototypes require testing to see if a user can accomplish a task during the Deploy phase of the Double Diamond Thinking process.
Once Prototypes accomplish user tasks and are tested, they can be implemented during the Deploy phase of the Double Diamond Thinking process.
A Review on how UX and Design Thinking are related. Building on exploring the Double Diamond Thinking Process.
User Experience applies its knowledge to software.
An overview of how software development uses User Experience and is best built through Agile.
UX follows a process that is used in design thinking, prototypes, and iteration to build better software. Agile works with a team of UX and Development.
User experience is present in majority of the software in the world. Software needs to be tested.
UX is about making solutions in the world that we can test. Prototyping is a method for testing ideas quickly.
User Experience applies its knowledge to business services.
An overview of how Application development uses User Experience and is best built through Agile.
UX follow a process that can be applied to emerging technologies. Virtual Reality and Augmented reality require great UX.
User experience utilizes technology and computation which is rapidly gaining artificial intelligence.
UX is about making solutions in the world and this is a skill that can be taught.
This video will give an overview of the entire course
The aim of this video is to learn about the human centered observation methods
The aim of this video is to learn about the methods and process that make up observing users
User experience collects data on its users and combines both qualitative and quantitative data
User experience tracks its users as a way to get inside the head of our users
The aim of this video is to review the methods and process that make up getting deeper information from our users through conversations and interviews
User experience communicates with its users and should pick up on behavior that leads to how users feel
The aim of this video is to get introduced to Human Centered Design and why UX starts user first
The aim of this video is to get an overview of the empathy phase of the Double Diamond thinking process
The aim of this video is to review how UX gathers empathy for our users. Understand context and building proto-personas.
User experiences make our understanding and our empathy for our user in a shareable format
User experience applies its knowledge understanding and sharing understanding of users
The aim of this video is to get an overview of building personas for a product or organization
Being authentic to user takes getting to know them. Applying personality traits to user is about capturing how they are.
Applying empathy to user traits is to be aware of a user’s motivations. User personas have ways to be felt more flushed out.
Communicating and sharing user info is about more than just words.We can also visualize data to display more shareable information about our users.
Being authentic to user takes understanding how they operate and go through their day. Communicating their habits can impact how they use a product or service.
Applying empathy means attempting to capture how users feel. Communicating how a user get frustrated or happy or confused can be meaningful to a product team or organization.
User personas have immense value in an organization as they are a lifeline to thinking about real people. They need to be designed as shareable as possible both printed and digital.
Understanding habits informs a user’s experience
Get an overview of how application development is the production of tools and humans make tools that become habits
UX pays attention to people and how they behave. We’ll establish both good and bad habits by design.
The aim of this video is to consider how you design for users, starts with caring about your user and their habits
UX is about telling a good story. The UX process is also a habit.
The aim of this video is to review how the 3 parts of making a habit: Cue, Routine, Reward are captured in the UX scenario.
The aim of this video is to learn about Insights
Writing insight is a process that considers a lot including human values, need, desires, feeling, emotions, behaviors, actions, pain points, and problem areas.
Insights are the product of defining or finding the right problem. They live between the two diamonds.
Insights are about connecting the dots about your user in culture for a business and with technology. They are used for much more than just UX problems.
Building out insight is key to producing and finding great solutions. Insights should be thoughtful and shared among larger teams.
This video will give you an overview about the course.
UX needs to communicate its value to business.
With this video, review how connected business is to data and how UX needs to understand what is worth tracking.
Working with business as a UX designer is looking for the sweet intersection of needs.
User experience has ways to impact many business needs but especially helps with Brand, strategy, revenue, and compliance.
The aim of this video is to get a Deep knowledge in User Experience about understanding business.
This video is an overview of how businesses think and how problems can be complex. Relating how practice makes perfect.
This video is a review of the problem statement challenge discussing how problems are not fully formed out the gate.
After iterating and coming to a definition of a problem the goal is sharing this consensus. Problem statements are key deliverable from a business to UX.
The aim of this video is to get specific about which are user problems and which are not.
With this video get an overview of defining what is worth being solved.
This video will review the first pass at the user hypothesis and work through iterations.
User experience is attempting to define the problem and we use multiple passes to communicate with our clients.
User experience is looking to point business in the right direction through insight about our users.
The aim of this video is to get a Deep understanding in User Experience for defining business and user requirements.
This video will give you an overview of finding the right problem to solve through definition.
Why defining requirements matters. Start with clarity to end with great products.
Business requirements can lead to user features.
Definition is not a secret. Value is gained from sharing between the business and the users.
The aim of this video is to get a Deep knowledge in User Experience for solving problems through a User Journey as well as building on our understanding of users.
The aim of this video is to Review the Business and user requirements as starting place for building a user journey.
The aim of this video is to review and start building out the experience zone.
A User Journey happens over time. With this video learn that UX maps these touchpoints as way to visualize the entire experience.
The aim of this video is to start building out the opportunities zone.
This video would give a review of the progress that has to be made on your user journey. Add context and fix up the design so things are sharable.
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