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Introduction to Emotional Intelligence

Jason Edleman

This course will teach you the foundational knowledge in emotional intelligence.

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This course will teach you the foundational knowledge in emotional intelligence.

In today's increasingly technical world emotional intelligence is becoming a necessity rather than a nice to have skill. In this course, Introduction to Emotional Intelligence, you’ll learn to leverage the concepts found in emotional intelligence. First, you’ll explore how to become more self-aware and manage your emotions. Next, you’ll discover how to become more socially aware and build strong relationships. Finally, you’ll learn how to lead others using emotional intelligence and leverage new concepts in the growing field of emotional intelligence. When you’re finished with this course, you’ll have the skills and knowledge of emotional intelligence needed to become more aware, empathetic, motivating, and situationally mature.

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What's inside

Syllabus

Course Overview
Self-awareness
Self-management
Social Awareness
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Relationship Management and the Future of Emotional Intelligence

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Explores emotional intelligence, a valuable soft skill in today's work environment
Taught by recognized expert Jason Edleman
Provides a strong foundation in emotional intelligence, covering self-awareness, self-management, social awareness, and relationship management
Examines the latest concepts in the growing field of emotional intelligence
Prepares learners to become more self-aware, empathetic, motivating, and situationally mature

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Activities

Coming soon We're preparing activities for Introduction to Emotional Intelligence. These are activities you can do either before, during, or after a course.

Career center

Learners who complete Introduction to Emotional Intelligence will develop knowledge and skills that may be useful to these careers:
Management Consultant
Management Consultants advise organizations on how to improve their performance. They use their knowledge of business, strategy, and operations to help clients identify and solve problems. This course can help you develop the emotional intelligence skills needed to be a successful Management Consultant. You will learn how to build strong relationships with clients, understand their needs, and communicate effectively with them. You will also learn how to manage your own emotions and stay calm under pressure.
Sales Manager
Sales Managers are responsible for leading and motivating a team of salespeople. They set sales goals, develop sales strategies, and provide training and support to their team. They also track sales performance and identify areas for improvement. This course can help you develop the emotional intelligence skills needed to be a successful Sales Manager. You will learn how to build strong relationships with customers and employees, understand their needs, and communicate effectively with them. You will also learn how to manage your own emotions and stay calm under pressure.
Business Analyst
Business Analysts work with organizations to identify and solve business problems. They use their knowledge of business processes, data analysis, and technology to help organizations improve their performance. This course can help you develop the emotional intelligence skills needed to be a successful Business Analyst. You will learn how to build strong relationships with stakeholders, understand their needs, and communicate effectively with them. You will also learn how to manage your own emotions and stay calm under pressure.
Human Resources Manager
Human Resources Managers are responsible for managing the people in an organization. They recruit, hire, train, and develop employees. They also create and implement policies and procedures that ensure that the organization complies with labor laws. This course can help you develop the emotional intelligence skills needed to be a successful Human Resources Manager. You will learn how to build strong relationships with employees, understand their needs, and communicate effectively with them. You will also learn how to manage your own emotions and stay calm under pressure.
Marketing Manager
Marketing Managers are responsible for developing and implementing marketing campaigns. They work with a team of marketing professionals to create and execute marketing plans that reach the target audience and achieve business objectives. This course can help you develop the emotional intelligence skills needed to be a successful Marketing Manager. You will learn how to build strong relationships with customers and employees, understand their needs, and communicate effectively with them. You will also learn how to manage your own emotions and stay calm under pressure.
Project Manager
Project Managers are responsible for planning, executing, and closing projects. They work with a team of project stakeholders to ensure that projects are completed on time, within budget, and to the required quality standards. This course can help you develop the emotional intelligence skills needed to be a successful Project Manager. You will learn how to build strong relationships with stakeholders, understand their needs, and communicate effectively with them. You will also learn how to manage your own emotions and stay calm under pressure.
Social Worker
Social Workers help people cope with personal and social problems. They work with a team of social workers to provide support to clients. This course can help you develop the emotional intelligence skills needed to be a successful Social Worker. You will learn how to build strong relationships with clients, understand their needs, and communicate effectively with them. You will also learn how to manage your own emotions and stay calm under pressure.
Financial Analyst
Financial Analysts provide financial advice to individuals and organizations. They use their knowledge of financial markets, investments, and economics to help clients make informed financial decisions. This course may help you develop the emotional intelligence skills needed to be a successful Financial Analyst. You will learn how to build strong relationships with clients, understand their needs, and communicate effectively with them. You will also learn how to manage your own emotions and stay calm under pressure.
Investment Banker
Investment Bankers help companies raise capital and advise them on mergers and acquisitions. They work with a team of bankers to provide financial advice to clients. This course may help you develop the emotional intelligence skills needed to be a successful Investment Banker. You will learn how to build strong relationships with clients, understand their needs, and communicate effectively with them. You will also learn how to manage your own emotions and stay calm under pressure.
Lawyer
Lawyers advise clients on legal matters and represent them in court. They work with a team of lawyers to provide legal advice to clients. This course may help you develop the emotional intelligence skills needed to be a successful Lawyer. You will learn how to build strong relationships with clients, understand their needs, and communicate effectively with them. You will also learn how to manage your own emotions and stay calm under pressure.
Doctor
Doctors diagnose and treat patients. They work with a team of healthcare professionals to provide medical care to patients. This course may help you develop the emotional intelligence skills needed to be a successful Doctor. You will learn how to build strong relationships with patients, understand their needs, and communicate effectively with them. You will also learn how to manage your own emotions and stay calm under pressure.
Teacher
Teachers educate students in a variety of subjects. They work with a team of teachers to provide instruction to students. This course may help you develop the emotional intelligence skills needed to be a successful Teacher. You will learn how to build strong relationships with students, understand their needs, and communicate effectively with them. You will also learn how to manage your own emotions and stay calm under pressure.
Data Analyst
Data Analysts collect, analyze, and interpret data to help organizations make informed decisions. They work with a team of data scientists to develop data-driven insights that can be used to improve business performance. This course may help you develop the emotional intelligence skills needed to be a successful Data Analyst. You will learn how to build strong relationships with stakeholders, understand their needs, and communicate effectively with them. You will also learn how to manage your own emotions and stay calm under pressure. While this course does not teach data analysis, it can help you develop the interpersonal skills needed to succeed in this field.
Software Engineer
Software Engineers design, develop, and maintain software applications. They work with a team of engineers to create software that meets the needs of users. This course may help you develop the emotional intelligence skills needed to be a successful Software Engineer. You will learn how to build strong relationships with team members, understand their needs, and communicate effectively with them. You will also learn how to manage your own emotions and stay calm under pressure. While this course does not teach software engineering, it can help you develop the interpersonal skills needed to succeed in this field.
Accountant
Accountants prepare and examine financial records. They work with a team of accountants to ensure that financial statements are accurate and comply with accounting standards. This course may help you develop the emotional intelligence skills needed to be a successful Accountant. You will learn how to build strong relationships with colleagues, understand their needs, and communicate effectively with them. You will also learn how to manage your own emotions and stay calm under pressure.

Reading list

We've selected 16 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Introduction to Emotional Intelligence.
A guide to developing emotional intelligence in the workplace, providing practical exercises and strategies for managing emotions, building relationships, and improving communication, includes sections on emotional intelligence in leadership and teamwork.
Provides practical guidance on how to apply emotional intelligence in the workplace. It valuable resource for anyone who wants to improve their emotional intelligence skills in a professional setting.
A seminal work on emotional intelligence, providing a comprehensive overview of its significance in personal and professional life, includes research on the brain and emotions, the role of emotional intelligence in leadership, and strategies for developing emotional competencies.
Comprehensive guide to emotional intelligence for students. It provides practical tips and exercises for developing emotional intelligence skills in academic and social settings.
A practical guide to developing emotional intelligence, providing exercises and strategies for managing emotions, building relationships, and improving communication, includes sections on emotional intelligence in the workplace and personal life.
Explores the role of emotional intelligence in success, both personally and professionally. It provides practical tips and exercises for developing emotional intelligence skills.
Explores the strengths and challenges of introversion. It provides insights into how introverts can develop their emotional intelligence skills and thrive in a world that often values extroversion.
A guide to developing emotional intelligence in leadership, providing practical strategies for managing emotions, building relationships, and creating a positive work environment, includes case studies and examples from business leaders.
Concise and practical guide to emotional intelligence. It provides quick and easy tips for developing emotional intelligence skills.
A classic work on self-esteem, providing practical insights on how to build a positive self-image, manage emotions, and develop a healthy sense of self-worth, while not directly about emotional intelligence, it provides a valuable foundation for understanding the self and developing self-awareness.
A bestseller on personal and professional effectiveness, providing practical principles for developing habits of self-discipline, goal-setting, and interpersonal skills, while not directly about emotional intelligence, it provides valuable insights on self-management and relationship-building.
A practical guide to developing emotional intelligence, providing exercises and strategies for managing emotions, building relationships, and improving communication, while not as comprehensive as some other books on the list, it provides a good introduction to the topic.

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