What is Security, Security Management, and who is a Security Manager?

From the Great Wall of China to the Watergate Scandal, security is an industry on a mission.

Privacy and Information Protection, Building and Fire Codes, State, Provincial, and local regulations make security an accessible, regulated, and standard-bearing profession.

How does security fit into the working world? to whom does it report in organizations? what do companies expect from security?

Check how much you've learned by answering these few questions

Getting the right people into your department

As a Manager, you now have supervisors and other administrative staff reporting to you directly, its not the guards any more. How do you manage the performance of these employees?

Departing from the worker mindset, and navigating through and arriving at becoming an expert Security Manager.

Arguably the most important position in the security industry, we deep-dive into the role of the scheduling manager - the critical operations, the challenges, and the finesse with which the best scheduling managers execute their office.

A review of the SOP, CBA, and the Employee Handbook - the critical documents at the security manager's hands to effectively manage employees

We simplify the complex world of unionised workforces and learn to navigate through Collective Agreements, relationships with Union Reps, and Documentation

The importance of caring for your employee's well-being, and the consequences of not doing so.

The training officer, sourcing, deployment, and tracking of training, and pros & cons.

The bible, and arguably the most important document of any security operations - what is, why is it important, and what is written in it?

Its all about those numbers! We look at how to make them work for your security operations

Line-by-line live demo of a budget spreadsheet

The Aged-Trial Balance and the importance of collecting payment for invoices in the contract security industry

The nitty-gritty of financial knowledge essential for every responsible, top-notch security manager

The P&L Statement is essential in assessing the financial health of your security operation month-to-month. We review it and its importance

A deep-dive into the P&L Statement - line by line - simplifying the complex right before your eyes

Navigating through the world of procurement and making it work for you

How to get what you need for your security operation from the organization you work for

You will gain the knowledge to provide expert security consultation service - we cover qualitative and quantitative TRAs, step-by-step guide to the Security Survey and tying these two programs together

One of the largest programs for a security manager to manage - we cover processes, systems, and correct deployment of a robust, compliant, and standard-exceeding access control system

This is what your department produces - we perform an in-depth study of reporting, and prepare you to deliver content and metrics to your organization

Scoring top marks in the gruelling, trying world of auditing

Providing Enforcement Services in your organization is not easy - but here we take you through it all

From driving shuttle buses to protecting horse barns - your department may be tasked with odd duties - how to accept, reject, or give conditions to some of these non-traditional duties and tasks that come your way

Educating your organization in all things security - what to teach, and how to teach it?

Providing the planning and protection that your organization expects and deserves in a crisis

Understanding client needs, and established client management processes - and creating a long-lasting, positive client relationship.

RFQs, RFPs, awards, and the in-between.

The KPI process, the satisfaction survey, and other concepts.

The importance of liaison and relationship establishment with Emergency Services

Addressing your security needs as part of a neighbourhood / local business alliance

Delivering peace of mind and critical information to business partners

Becoming a trusted leader in the security industry

The Supply Chain mechanism and considerations - Part 1 of 2

The Supply Chain mechanism and considerations - Part 2 of 2

Choosing the right security system for your business and the ins and outs of working with your security integrator

Often Security Managers get tasked with managing radio communications not only for security, but for the whole business operation - we examine here how to improve radio transmission and reception, administer radio supplies and equipment, and review challenges and the changing radio communication environment.

Getting your staff to look the part, and stand apart

Investing in the correct safety equipment and supplies for your department

Considerations in designing and creating your security workspaces

Considerations in designing and creating your First Aid workspaces

Thank you so much for taking this course, and we hope you found it useful, applicable, and enjoyable.