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This course features Coursera Coach!

A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course.

This course provides an in-depth look at how to manage and secure endpoints using Microsoft Endpoint Manager. You will gain a strong understanding of the key components, including Microsoft Endpoint Configuration Manager and Microsoft Intune, both of which are powerful tools for deploying, managing, and protecting devices, data, and applications in an enterprise environment. By the end of this course, you’ll be proficient in the core practices of endpoint management, from enrollment to security policy deployment.

The course begins with an introduction to Microsoft Endpoint Manager and its co-management features. You’ll explore various device enrollment methods, followed by a detailed examination of deploying and managing Windows clients in a business environment. Next, you’ll dive into configuring endpoints using profiles and managing their security posture with compliance policies. You'll also learn how to use Microsoft Intune for application deployment and management.

Finally, you’ll explore additional features of Endpoint Manager, such as troubleshooting and the advanced security capabilities available within the platform. The course includes practical tips and hands-on examples to ensure you can apply your knowledge effectively in real-world scenarios.

This course is ideal for IT professionals, system administrators, and anyone involved in managing endpoints in an organization. It requires a basic understanding of IT infrastructure, but no prior experience with Microsoft Endpoint Manager is needed. This course is suitable for intermediate learners who want to take their endpoint management skills to the next level.

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What's inside

Syllabus

Understanding Microsoft Endpoint Manager
In this module, we will explore the powerful capabilities of Microsoft Endpoint Manager, which combines Microsoft Endpoint Configuration Manager and Microsoft Intune. You’ll learn how these tools can be used together for efficient co-management of endpoints. Additionally, we’ll dive into the various enrollment options, preparing you to effectively manage devices and data across diverse environments.
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Career center

Learners who complete Mastering Microsoft Endpoint Manager and Intune will develop knowledge and skills that may be useful to these careers:
Endpoint Administrator
An Endpoint Administrator is crucial for managing and securing an organization's vast array of digital devices, from laptops to mobile phones, ensuring they operate efficiently and securely. This role involves deploying operating systems, configuring device settings, and enforcing security policies across the entire endpoint landscape. This course provides comprehensive insights into the core practices of endpoint management, covering enrollment methods, configuring devices with profiles, and managing their security posture using compliance policies. Learners will specifically explore Microsoft Endpoint Configuration Manager and Intune, equipping them to deploy and manage Windows clients and applications effectively. This specialized knowledge directly prepares you to excel in the responsibilities of an Endpoint Administrator.
Configuration Manager Specialist
A Configuration Manager Specialist focuses on deploying, managing, and maintaining software and system configurations across an enterprise, ensuring consistency and compliance. They leverage powerful tools to automate updates, distribute applications, and enforce security settings. This course is exceptionally tailored for a Configuration Manager Specialist, offering an in-depth look at Microsoft Endpoint Configuration Manager and its co-management capabilities alongside Microsoft Intune. You will gain proficiency in managing Windows environments, deploying applications, and mastering advanced configuration settings, directly enhancing your ability to streamline operations and secure corporate assets. Understanding these specific tools is paramount for success in this career.
Microsoft 365 Administrator
A Microsoft 365 Administrator manages an organization's suite of Microsoft cloud services, ensuring seamless operation, security, and user access. A significant part of this involves overseeing how devices connect to and interact with these services. This course is highly relevant for a Microsoft 365 Administrator, as Microsoft Endpoint Manager and Intune are fundamental components of the Microsoft 365 ecosystem. By learning to deploy and manage Windows clients, configure security baselines, and oversee application distribution through Intune, you will be well-prepared to maintain a secure and productive environment. The course helps build the foundation for managing devices, data, and applications within a comprehensive Microsoft cloud strategy.
System Administrator
A System Administrator is responsible for the upkeep, configuration, and reliable operation of computer systems, especially large multi-user computers such as servers. This vital role often extends to managing the client devices that connect to these systems. The course provides a strong foundation for a System Administrator by focusing on managing and securing endpoints using Microsoft Endpoint Manager and Intune. Expertise in deploying and managing Windows operating systems, configuring device profiles, and ensuring security compliance is directly applicable. Understanding how to troubleshoot and manage applications across an enterprise environment ultimately helps maintain system integrity and user productivity.
Device Management Specialist
A Device Management Specialist focuses on the complete lifecycle of an organization's hardware devices, from procurement and deployment to maintenance and retirement. This includes ensuring devices are properly configured, secured, and updated according to company policies. This course profoundly benefits a Device Management Specialist by providing an in-depth understanding of Microsoft Endpoint Manager and Intune, covering various device enrollment methods and the efficient management of Windows clients. You will learn to deploy security and compliance policies, manage applications, and utilize advanced troubleshooting tools, ensuring devices are compliant and operational. This foundational knowledge is essential for effective and secure device lifecycle management.
Windows Administrator
A Windows Administrator specializes in managing and maintaining Windows-based operating systems and servers within an organization. Their responsibilities include deployment, configuration, security, and troubleshooting to ensure optimal performance and reliability. This course is particularly valuable for a Windows Administrator, as it centers on efficiently deploying and managing Windows operating systems using Microsoft Endpoint Manager. Learners will gain insights into managing subscription-based activation and leveraging Intune's features to keep Windows environments current and secure. The ability to configure endpoints, design security policies, and manage applications specifically for Windows clients is directly applicable to this specialized administrative role.
IT Administrator
An IT Administrator oversees essential information technology functions, including network infrastructure, server management, and user support, ensuring that an organization's technology resources are reliable and secure. Managing employee devices and applications is a core responsibility. The course offers significant benefits to an IT Administrator by providing a holistic understanding of how to manage and secure endpoints using Microsoft Endpoint Manager and Intune. You will gain proficiency in deploying Windows clients, configuring security policies, and managing application distribution. This equips you with critical skills for maintaining operational efficiency and ensuring the security posture of an organization's digital assets.
Information Security Engineer
An Information Security Engineer designs, implements, and monitors security measures to protect computer systems, networks, and data from cyber threats. Securing endpoints—the primary access points for users—is a critical aspect of this role. This course is highly relevant for an Information Security Engineer as it focuses on managing the security posture of endpoints through compliance policies, security baselines, and advanced security capabilities within Microsoft Endpoint Manager. You will learn to configure and secure endpoints effectively, playing a vital role in an organization's overall cybersecurity strategy. This directly helps build expertise in protecting sensitive information and preventing unauthorized access.
Security Compliance Analyst
A Security Compliance Analyst ensures that an organization’s information systems and practices adhere to industry regulations, government laws, and internal security policies. This involves auditing systems, developing policies, and reporting on compliance status. This course is strongly aligned with the needs of a Security Compliance Analyst, teaching how to design and implement security and compliance policies using Microsoft Intune. You will learn to strengthen an organization’s security posture and ensure devices meet necessary regulatory requirements. The ability to configure security baselines and understand endpoint security features is essential for safeguarding data and successfully navigating the complex landscape of information security compliance.
Application Administrator
An Application Administrator is responsible for managing enterprise applications, including their deployment, configuration, maintenance, and troubleshooting. They ensure applications are available, perform optimally, and meet user needs. This course is very beneficial for an Application Administrator, as it dedicates a module to deploying and managing applications with Microsoft Intune. You will discover how to efficiently distribute and oversee applications across an organization’s endpoint devices, ensuring users have access to the necessary software. The knowledge gained in configuring profiles and troubleshooting device management issues also helps ensure applications run smoothly on all managed endpoints.
IT Security Analyst
An IT Security Analyst monitors an organization's systems for security breaches, investigates incidents, and implements measures to protect data. A key part of their work involves ensuring the security of user devices. For an IT Security Analyst, this course may be helpful as it covers configuring and securing endpoints, implementing security and compliance policies, and understanding advanced security capabilities within Microsoft Endpoint Manager. Gaining proficiency in these areas helps in proactively identifying vulnerabilities and responding to security incidents related to endpoint devices. Understanding how to manage security baselines is also a directly applicable skill.
Technical Lead IT Operations
A Technical Lead IT Operations guides a team in managing an organization's IT infrastructure, ensuring systems are reliable, secure, and performant. This leadership role requires a deep understanding of the technologies teams use daily. For a Technical Lead IT Operations, this course may be useful by providing an in-depth look at managing and securing endpoints with Microsoft Endpoint Manager and Intune. Understanding co-management features, deployment methods, and security policy implementation will enhance your ability to guide teams, troubleshoot complex issues, and strategically plan for endpoint management within the enterprise. It helps build a strong technical foundation for operational oversight.
Desktop Support Engineer
A Desktop Support Engineer provides technical assistance and support to users for computer systems, software, and hardware issues, often involving direct interaction with endpoint devices. For a Desktop Support Engineer, this course may be useful as it covers deploying and managing Windows clients and troubleshooting device management issues. Proficiency in endpoint management, application deployment, and configuring device settings through Microsoft Endpoint Manager and Intune directly enhances the ability to resolve user-reported problems more efficiently. This foundational knowledge helps in understanding the broader organizational IT environment that impacts individual user desktops and devices.
Cloud Systems Engineer
A Cloud Systems Engineer designs, implements, and manages an organization's cloud infrastructure, ensuring scalability, security, and efficiency. As many modern environments are hybrid or cloud-first, managing endpoints securely in this context is vital. For a Cloud Systems Engineer, this course may be useful because Microsoft Intune is a cloud-based solution for endpoint management. Understanding how to deploy and manage Windows clients, configure security policies, and distribute applications within a cloud-integrated framework directly supports building robust cloud environments that extend securely to user devices. It helps build a foundation for integrating endpoint security and management with broader cloud strategies.
Solutions Architect
A Solutions Architect designs complex IT systems and solutions that align with an organization's business needs, often integrating various technologies. A thorough understanding of how different components, including endpoint management, fit together is crucial. For a Solutions Architect, this course may be useful as it provides an in-depth understanding of Microsoft Endpoint Manager and Intune. This knowledge can help in designing robust and secure enterprise environments by incorporating best practices for device enrollment, security compliance, and application deployment. This helps build a foundation for creating comprehensive architectural blueprints that leverage these powerful tools for endpoint management and security.

Reading list

We've selected 15 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Mastering Microsoft Endpoint Manager and Intune.
Provides a comprehensive deep dive into the unified management platform, covering both Intune and Configuration Manager in detail. It is highly valuable for understanding co-management strategies and modern deployment workflows discussed in the course. Industry professionals frequently use this text as a definitive technical reference for enterprise environments.
Offers practical, recipe-style solutions for common administrative tasks within the Microsoft Intune portal. It is particularly useful as a companion to the course's modules on configuring and securing endpoints. It adds significant breadth by providing real-world troubleshooting scenarios that system administrators face daily.
As the official study guide for the Microsoft MD-102 certification, this book aligns perfectly with the course's learning objectives regarding device enrollment and policy deployment. It is an essential resource for learners taking this course to prepare for professional certification. The text is structured to provide both theoretical knowledge and practical exam-focused insights.
Serves as an excellent introductory resource for those who may find the course's intermediate level challenging. It breaks down complex concepts like Azure AD join and Autopilot into digestible sections. It is more valuable as a foundational textbook than as a high-level technical manual.
This text focuses on the transition from traditional on-premises management to cloud-native management. It provides additional depth on configuration profiles and compliance policies that are central to the course syllabus. It is highly regarded for its clear explanation of the 'modern' management philosophy.
Is dedicated to identifying and resolving the most common issues in Intune environments, from sync errors to policy conflicts. It directly supplements the 'Additional Endpoint Manager Features' module of the course. It is an invaluable reference tool for IT professionals who need to maintain system health.
While general in nature, this book provides deep technical insights into the Windows 11 operating system that Endpoint Manager controls. It is helpful for understanding the client-side behavior of policies deployed via Intune. It serves as an excellent additional reading for those new to the latest Windows ecosystem.
This guide covers mobile device management (MDM) and threat protection strategies at an enterprise level. It provides a broader context for how Intune integrates with other security tools like Microsoft Defender for Endpoint. It solid academic-style textbook for those pursuing advanced Microsoft 365 roles.
Is ideal for learners who need a refresher on the basics of cloud services and the Microsoft 365 ecosystem before starting the course. It provides the essential background knowledge required to understand the SaaS model of Intune. It very accessible introductory text for beginners in the field.
Automation key part of advanced endpoint management, and this book is the industry standard for learning PowerShell. It provides the prerequisite scripting knowledge needed to use the Intune Graph API or deploy custom scripts. adds significant professional breadth to a system administrator's toolkit.
Understanding Windows Server is crucial for managing on-premises Configuration Manager environments mentioned in the course's co-management module. provides background on Active Directory and DNS, which are prerequisites for hybrid management. It comprehensive reference for the infrastructure that supports Endpoint Manager.
Focuses on taking basic PowerShell knowledge and applying it to complex scripting tasks. It is particularly useful for administrators who want to automate the deployment of applications and profiles beyond the standard Intune GUI. It classic textbook used widely in the IT industry.
While somewhat older, this book provides the historical context and foundational principles of Bring Your Own Device (BYOD) management. It is more valuable as additional reading for understanding the evolution of Intune. It remains a useful reference for the conceptual framework of identity-driven security.
This official Microsoft Press book provides deep legacy knowledge on deployment tools like MDT and early versions of Configuration Manager. It is useful for understanding the transition to modern management mentioned in the course syllabus. It serves as a historical reference for traditional imaging techniques.

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