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Galileo Basic Course Level 1

Jai Virmani

In this course, you will learn how to work on travel software Galileo.

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In this course, you will learn how to work on travel software Galileo.

  • You will learn how to sign on/login, sign off/log out, emulate, change work areas, encode & decode on Galileo.

  • You will learn how to change passwords, how to use shortcut keys.

  • You will learn how to check the timetable of flights for your passengers.

  • You will learn what is PNR, mandatory elements for creating a PNR.

  • You will learn how to check flight availability and how to pick seats.

  • You will learn how to add name details of your passengers/clients.

  • You will learn how to add the phone details of your passengers/clients.

  • You will learn how to add ticketing details.

  • You will learn how to add received from element and end & retrieve command (ER) to create Galileo PNR.

  • You will learn how to create PNR for your passengers/clients step by step.

  • You will have quizzes in the course to check your skills acquired through the course.

  • Free PDF resources have been inserted with each lecture to make your understanding of the topics covered in the course more clear.

  • Enroll in the course now and grab the opportunity to learn the travel software Galileo.

  • The course is designed professionally and you will learn how to work on live travel software Galileo and all the commands are the latest and up to date and throughout the course, you will get all my support and assistance.

  • By completing this course you will be able to create bookings for your passengers/clients.

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What's inside

Learning objectives

  • Students will learn travel software galileo in this course.
  • Students will learn sign on/log in & sign out/log out, changing password, how to work with work areas, encode and decode
  • Students will learn how to work with timetable display, how to create booking for your clients/passengers.

Syllabus

Students will be able to log in/sign on, log out/sign off, change password, emulate, switch work areas, encode , decode, use shortcut keys.
Sign On & Sign Off in Galileo
Read more
Emulation
Work Areas in Galileo
Shortcut Keys
Encoding & Decoding in Galileo



Quiz 1
Students will be able to check timetable, create PNR for their passengers/clients.
Timetable Display
What is PNR ?
Itinerary Element Part 1
Itinerary Element Part 2
How To Add Name Element ?
How to Add Phone Element ?
How to Add Ticketing Element ?
How to Add Received From Element and Create Galileo PNR?
PNR Creation Step By Step
Quiz 2

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Provides a foundational understanding of Galileo, a widely used global distribution system, which is essential for booking flights and managing travel arrangements
Covers essential functions like encoding/decoding and PNR creation, which are critical for efficient and accurate travel booking and client management
Includes quizzes to assess skill acquisition, which helps learners gauge their understanding and readiness for practical application of Galileo
Focuses on creating bookings for passengers, which is a core task for travel agents and enhances their ability to serve clients effectively
Teaches how to add various elements to a Passenger Name Record (PNR), which is a fundamental skill for managing travel bookings and passenger information
Requires learning specific commands and software functionalities, which may present a barrier to those without prior experience in travel booking systems

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Galileo Basic Course Level 1 with these activities:
Airline Reservation Systems
Read this book to gain a deeper understanding of the technology behind airline reservation systems.
View Putting Knowledge to Work on Amazon
Show steps
  • Read the chapters on system architecture.
  • Focus on the sections about PNR management.
  • Take notes on key concepts and terminology.
Practice Encoding and Decoding
Practice encoding and decoding cities and airlines to improve efficiency in using Galileo.
Show steps
  • Use Galileo's encoding/decoding functions.
  • Encode city names to airport codes.
  • Decode airline codes to airline names.
  • Time yourself for speed and accuracy.
Create a PNR Creation Cheat Sheet
Compile a cheat sheet of all the necessary steps and commands for creating a PNR in Galileo.
Show steps
  • List mandatory PNR elements.
  • Include command syntax for each element.
  • Organize the steps in a logical order.
  • Add examples for each step.
Three other activities
Expand to see all activities and additional details
Show all six activities
Explore Advanced Galileo Features
Seek out tutorials on advanced Galileo features to expand your knowledge beyond the basics.
Show steps
  • Search for tutorials on specific topics.
  • Follow along with the tutorial examples.
  • Experiment with different commands and options.
  • Take notes on new features and techniques.
Global Distribution Systems
Study this book to understand the role of GDS in the travel industry.
View Loose Leaf Marketing on Amazon
Show steps
  • Read the chapters on GDS functionality.
  • Focus on the sections about airline connectivity.
  • Take notes on key concepts and terminology.
Simulate Booking Scenarios
Create and execute simulated booking scenarios to test your PNR creation skills.
Show steps
  • Develop realistic travel scenarios.
  • Create PNRs for each scenario.
  • Troubleshoot any errors or issues.
  • Document the process and results.

Career center

Learners who complete Galileo Basic Course Level 1 will develop knowledge and skills that may be useful to these careers:
Travel Agent
A travel agent is responsible for assisting clients with planning and booking travel arrangements. This includes flights, hotels, and other transportation. The Galileo Basic Course Level 1 helps aspiring travel agents learn the practical skills of working with the Galileo travel software. This software is essential for checking flight availability, adding passenger details, and creating bookings, all of which are daily tasks for a travel agent. The course is tailored to teach the creation of passenger name records, or PNRs, which provides the foundation for managing client bookings from start to finish.
See salaries and explore the career path for Travel Agent
Reservation Specialist
As a reservation specialist, you will be directly involved in booking and managing travel reservations for customers. This role often requires proficiency in travel software like Galileo, which is the focus of this course. With this course, you are able to gain the skills to use the Galileo system to check flight availability, add passenger information, and create PNRs. These are essential functions that you use in the daily work of a reservation specialist. The course provides quizzes and practice in creating bookings, which allows you to build confidence.
See salaries and explore the career path for Reservation Specialist
Airline Ticketing Agent
An airline ticketing agent is a critical role within the airline industry, responsible for issuing tickets, managing reservations, and assisting passengers with their travel needs. The course is an excellent resource for learning the ins and outs of Galileo, which is used in airline ticketing. An airline ticketing agent gains practical expertise in creating PNRs, adding ticketing details, and managing flight bookings. The skills taught in the course allow an airline ticketing agent to handle bookings efficiently and accurately.
See salaries and explore the career path for Airline Ticketing Agent
Travel Coordinator
A travel coordinator manages the logistics of travel for individuals or groups, organizing flights, accommodations, and other arrangements. This role relies heavily on tools like Galileo to check flight schedules, book travel, and manage passenger information and ticketing. The Galileo Basic Course Level 1 helps a travel coordinator perform these tasks. The course helps a travel coordinator understand the ins and outs of the system, from signing in to completing complex bookings for clients, as well as checking flight availability and picking seats.
See salaries and explore the career path for Travel Coordinator
Customer Service Representative
Customer service representatives in the travel industry must be able to quickly access information and make changes to travel bookings. This course helps a customer service representative learn how to navigate the Galileo system. The course specifically covers how to sign on and off, change work areas, and encode and decode as well as how to create bookings directly. The course prepares a customer service representative with the skills to assist customers effectively and efficiently.
See salaries and explore the career path for Customer Service Representative
Corporate Travel Consultant
A corporate travel consultant helps businesses manage their travel logistics, often booking flights and accommodations or managing travel policies. The Galileo Basic Course Level 1 may be useful in providing an understanding of travel software, as the course teaches how to create passenger name records, check flight availability, and add ticketing details. These skills are all relevant to the role of the corporate travel consultant. With the ability to use Galileo, a corporate travel consultant will be able to manage travel bookings and itinerary modifications more effectively.
See salaries and explore the career path for Corporate Travel Consultant
Tour Operator
A tour operator is responsible for planning, organizing, and executing travel packages and group tours. While a tour operator has many duties, booking flights and managing client information may require an understanding of travel software. The Galileo Basic Course Level 1 provides necessary skills. The lessons cover how to add name and phone details, ticket details, and how to create PNRs, which are all fundamental to handling travel bookings for tours. The course is especially helpful for managing reservations, which are all important to tour management.
See salaries and explore the career path for Tour Operator
Hotel Reservationist
A hotel reservationist takes and manages bookings for guests. This role is often closely linked to travel, and hotel reservation systems may integrate with systems like Galileo. A basic familiarity with Galileo, through the Galileo Basic Course Level 1, may be useful. This course covers various aspects of using Galileo including logging in and out, changing areas, and encoding and decoding. The skills taught in the course, particularly with the creation of passenger name records, may be useful for a hotel reservationist who needs to work with integrated travel tools.
See salaries and explore the career path for Hotel Reservationist
Front Desk Agent
A front desk agent is the first point of contact for guests in a hotel or other customer-facing business. The role involves many duties related to assisting guests, answering questions, and checking them in and out. While this role does not directly use travel booking systems, the Galileo Basic Course Level 1 may be helpful. The course provides familiarity with how travel bookings are managed. The course covers some of the skills used in the travel industry, and understanding the creation of PNRs, which may be helpful to those who want to work with guests in hospitality.
See salaries and explore the career path for Front Desk Agent
Concierge
A concierge provides specialized services and information to clients, which may include booking travel and making arrangements. While a concierge does not directly use travel software all the time, the Galileo Basic Course Level 1 may provide a useful understanding of travel booking systems. The course provides an introduction to how to add ticketing information, and create standard booking formats. This knowledge may be helpful for a concierge who occasionally needs to assist with travel arrangements.
See salaries and explore the career path for Concierge
Call Center Agent
A call center agent handles customer inquiries and provides support, often using various systems and software. While this role is not focused on the travel industry, the Galileo Basic Course Level 1 may be helpful, especially for call centers that may occasionally deal with travel-related queries. The course covers the basics of using the Galileo system. The course may give a call center agent useful information about how bookings and reservations are handled in the travel industry.
See salaries and explore the career path for Call Center Agent
Administrative Assistant
An administrative assistant provides support to an organization by handling administrative tasks. Though travel booking is not their primary duty, they sometimes make travel arrangements for the organization. The Galileo Basic Course Level 1 may be useful, as the course covers how to sign in to Galileo, encode and decode, and create PNRs. These skills may help an administrative assistant to handle travel arrangements efficiently and accurately.
See salaries and explore the career path for Administrative Assistant
Office Manager
An office manager is in charge of managing the daily operations of an office. This can include coordinating travel arrangements for staff and visitors. The Galileo Basic Course Level 1 may be helpful, as it teaches how to perform basic functions in the Galileo travel software, such as checking flight times and creating bookings. This knowledge helps an office manager to handle travel logistics for an office. The course might assist with travel tasks.
See salaries and explore the career path for Office Manager
Personal Assistant
A personal assistant provides administrative and personal support to an individual. This can include making travel arrangements and managing travel itineraries. The Galileo Basic Course Level 1 may be useful, as it teaches how to create bookings and manage passenger details. This knowledge allows a personal assistant to handle travel logistics efficiently. The course, which focuses on generating PNRs and adding passenger information, may be useful to a personal assistant.
See salaries and explore the career path for Personal Assistant
Data Entry Clerk
A data entry clerk is responsible for inputting information accurately into computer systems. The Galileo Basic Course Level 1 may be useful for a data entry clerk who works in a travel-related business. The course teaches how to navigate the Galileo system and how to enter passenger details, such as name, phone, and ticketing information, effectively. This course may provide the basic skills useful for a data entry clerk who works with a travel software system.
See salaries and explore the career path for Data Entry Clerk

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Galileo Basic Course Level 1.
Marketing
Save
Delves into the intricacies of Global Distribution Systems (GDS), offering insights into their role in the travel industry. It provides a broader perspective on how Galileo fits within the larger ecosystem of travel booking and distribution. This book is more valuable as additional reading to expand your understanding of the travel industry.
Loose Leaf Marketing
Paperback
$$$
Marketing Loose Leaf
Loose Leaf
$$$
ISE Marketing
Paperback
$$$
Cover image
Putting Knowledge to Work
Save
Provides a comprehensive overview of airline reservation systems, including their history, technology, and functionality. It offers a deeper understanding of the systems that power Galileo. While not a direct tutorial for Galileo, it provides valuable context and background information for those working with travel software.
Putting Knowledge to Work
Paperback
Check
Putting Knowledge to Work
Kindle Edition
Check

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Effort
1 total hour
Via
Udemy
Instructor
Jai Virmani
Language
English
Good to know
Provides a foundational understanding of Galileo, a widely used global distribution system, which is essential for booking flights and managing travel arrangements
Covers essential functions like encoding/decoding and PNR creation, which are critical for efficient and accurate travel booking and client management
Includes quizzes to assess skill acquisition, which helps learners gauge their understanding and readiness for practical application of Galileo
Focuses on creating bookings for passengers, which is a core task for travel agents and enhances their ability to serve clients effectively
Teaches how to add various elements to a Passenger Name Record (PNR), which is a fundamental skill for managing travel bookings and passenger information
Requires learning specific commands and software functionalities, which may present a barrier to those without prior experience in travel booking systems
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