Write like an experienced business professional: master clear, confident communication to advance your career, impress your boss, and remove common mistakes with ease.
Effective communication isn’t just a "nice-to-have" - it’s the key to getting ahead in any career. Master everything from email writing to persuasive proposals, ensuring every word you write counts.
Become a better business writer, and conduct yourself more professionally in your writing and interactions with your boss, clients, or co-workers - for the rest of your career.
Write like an experienced business professional: master clear, confident communication to advance your career, impress your boss, and remove common mistakes with ease.
Effective communication isn’t just a "nice-to-have" - it’s the key to getting ahead in any career. Master everything from email writing to persuasive proposals, ensuring every word you write counts.
Become a better business writer, and conduct yourself more professionally in your writing and interactions with your boss, clients, or co-workers - for the rest of your career.
Business Writing: From emails to proposals, master writing that drives action and gets results.
Conflict Management: Learn how to navigate difficult conversations with tact and professionalism.
Meeting Management: Make every meeting productive by communicating with clarity and purpose.
Advanced Writing Techniques: Learn how to craft persuasive proposals, impactful reports, and memorable presentations.
WHAT TO EXPECT BY THE END OF
You will be able to express your ideas in an effective way, and have your co-workers and managers listen to your ideas and respect them.
Every time you'll communicate with anyone, you'll garner respect as a professional, which will open doors and opportunities.
You'll also be able to write a variety of business documents and improve your email writing, which will help you in your daily work.
Those students have confessed to me that after they took this course, their communication became more professional, mistake-free, and their managers are now much happier with their communication skills.
In some cases, it even led to being promoted.
IMAGINE:
Imagine how amazing it would be if the people you talk to listened carefully and deeply to every word you say, and truly consider and respect your ideas.
You would get included in more high-level and strategy meetings. You'd be seen as one of the leaders on your team and within the company.
With over 20 years of experience in professional communication, I’ve taught thousands the keys to excelling in the business world.
Every day, I use these skills to motivate teams, give clear instructions, and inspire others to follow my vision. I’ve seen firsthand how clear, effective communication can make a powerful difference - and I’m here to help you achieve the same.
As an accomplished business author, my business planning book is also used in major U.S. universities, providing a trusted foundation in professional growth and communication.
That’s why this course starts with the essentials of business writing, focusing specifically on English grammar. In a professional environment, your clients and colleagues are educated, attentive to detail, and notice grammatical accuracy. Mastering these skills ensures you present yourself with credibility and respect.
After the first part of the course, you will understand grammar rules to make your business writing clear, professional, and error-free.
After you master English grammar skills, you can apply your business writing skills to many common professional tasks like memo writing, writing text messages, writing emails, presentations, cover letters, and many additional business documents.
Plus, you will be able to communicate more effectively with managers, co-workers, or potential clients.
2 -
Writing with clarity and precision is one of the most crucial skills in professional communication, forming the foundation for expressing your ideas confidently and effectively.
3 -
4 - APPLY EFFECTIVE We'll go over examples where you have to deliver difficult news to your manager or clients, and how to handle such communication carefully and professionally.
5 -
6 - The first and most common such professional scenario is email communication. Most of us use email multiple times a day every day.
You will learn how to make your email communication clear, direct, and productive so you spend less time in your actual email, but get more done.
You will also learn advanced email writing skills like communicating your tone of voice via word choice and punctuation.
Learn impactful word choices and avoid common writing errors for polished, professional communication.
Apply your skills across professional platforms, including emails, instant messaging, and daily interactions.
Gain confidence in writing essential business documents such as reports, proposals, and cover letters.
Develop skills for leading productive meetings and presenting yourself assertively yet professionally.
GAIN PRACTICAL You’ll even be able to impress your boss with flawless, refined communication every time.
AND BECOME A MASTER AT
You’ll learn to write reports that make an impact, craft business proposals that drive action, and deliver presentations that command attention.
Master assertive communication to get your ideas heard and respected - without losing respect for others.
You’ll discover how to pitch confidently, make your points stick, and inspire action from your audience.
This course gives you the tools to impress stakeholders, win over investors, and leave a lasting impression where it matters most.
These are the kinds of skills that help you get promoted, grow your career, and manage others.
The steps in this course are simple, practical, and designed to be applied immediately. You'll see that powerful, professional communication isn’t some hidden talent; it's a skill anyone can master with the right approach.
THE Soft skills like leadership, communication skills, self-management, personal development, and productivity will help you get ahead.
Improve your soft skills, and watch your business or career skyrocket.
ENROLL
Your new communication skills will help you earn promotions sooner, so you can climb up the corporate ladder faster.
BONUSES INCLUDED
Lots of extra freebies
Downloadable grammar worksheets
Business writing exercises to make the course more interactive and valuable
I answer 99% of student questions within 24 hours - often MUCH SOONER. Many students tell me that other instructors don't respond. Well, I do because
1) I care about my students.
2) I feel a responsibility to make sure that students get their money's worth from the course.
OFFICE HOURS: GET ONE-ON-ONE HELP (FREE) OVER A On the call, you will be able to ask me questions about anything you are working on, and have an actual conversation about it.
The office hours are free. I don't sell anything on these calls. This is just something I do to go the extra mile to help students. So enroll in the course, start learning, and I hope to meet you in my office hours.
MONEY-BACK GUARANTEE
This communication skills course comes with an unconditional, Udemy-backed, 30-day money-back guarantee. It's also my personal promise to you: you will improve your communication skills with this course just like thousands of my students already have.
Invest in your future. Enroll today, and set sail towards the growth of your career.
Welcome to this course on written business communication. In this course, we'll cover many things like English grammar, strong word choice, email writing, writing a business letter and a cover letter, creating business proposal, a business report, and creating nice presentations for meetings. The course is quite extensive, and covers many scenarios of business communication. So welcome and enjoy the course!
In this video, I provide a self-assessment test to see whether you need to take all the lectures on English grammar and basics of writing. The students in this course are both native English speakers and non-native English speakers. If you pass the self-assessment English grammar test, I also explain where to skip ahead in the course so that you don't have to go through content you already know.
English grammar that deals with writing correct sentences, understanding sentence structure, and what makes a complete sentence. Sentences are a building block of writing. To do any kind of interesting writing or to understand other parts of English grammar, we must become good at writing basic sentences.
Conjunctions are a very important part of English grammar and English writing because they help us connect parts of sentences. In your business communication, you must be able to write interesting and clear sentences, and conjunctions help you combine ideas and clauses in a single sentence.
In business communication and business writing, you don't necessarily need to write complex sentences because you need to first focus on writing clearly. And complexity is sometimes the enemy of clarity. But you should still be able to write complex sentences so you can have good command of the English language and communicate your ideas effectively. So in this video, I created some formulas for different ways of structuring sentences and where to add commas and how to use conjunctions.
In this video, we get to practice writing sentence clauses and play with sentence fragments, complete sentences, and how to combine different sentence clauses to create complete sentences.
This video contains the answers to the exercise given in the previous video so you can check your sentences, grammar, and see if you are on the right track, or need to spend a little more time reviewing this part of English grammar.
Run on sentences are a common error in English writing. If they creep into your business communication, it looks very bad to people reading it. Plus, they make your sentences unnecessarily confusing. So we discuss how to break them up into simpler sentences or keep the more complex by correctly using punctuation and conjunctions.
Discussion of run on sentences and how to avoid them. Run on sentences are a common English grammar error made by inexperience writers. But it makes your business communication appear unprofessional because it looks like you didn't proofread or don't know the most basic rules of English grammar or writing. So it's important to fix this issue if it appears in your business communication and writing.
In this video, we get a chance to practice fixing run-on sentences so we can become better writers. This is more hands on so you can learn business writing and English grammar by doing rather than passively learning.
This is a chance to learn by practicing your writing. We start with example of run-on sentences and go through fixing them. This exercise will help you keep your business communication correct and with proper sentence structures.
This video goes over additional comma grammar rules, so you can use commas correctly in your business communication. We already examined comma grammar rules when we looked at how to combine sentence clauses with commas. And in this video, we look at even more different situations where you use commas in your writing and how to use commas correctly.
Exercise for practicing the comma rules you learned in this section of the course so you can improve your written business communication.
Answers to the exercise in the previous video where you got a chance to practice using commas correctly in your business communication. In this lecture you get to see whether you used commas correctly in the exercise.
This video is an example of a paragraph of text that contains many grammar errors. We go over the paragraph together and fix mistakes one-by-one while talking through them. This should help to solidify your writing skills and decrease your English grammar mistakes.
This lecture focuses on English grammar rules for correctly using the semicolon. You may never need to use the semicolon in your business writing and business communication because in most cases it's optional. With only a slight change in the sentence, you can remove the need to use a semicolon. So even though you don't necessarily need to know how to use the semicolon, it's good to know how to use it if you ever need it.
Exercises to help you become good at using the semicolon in your writing. Again, you don't have to use semicolons in business communication, but if you want to enrich your writing, semicolons are a nice option.
We discuss how to correctly use the colon in your writing. Again, you don't have to use the colon because you can often rephrase sentences so the colon isn't needed, but it enhances your written communication skills if you know how to use the colon.
An exercise for you to practice using the colon in your writing. Hands on exercises are great for you to develop your written communication skills.
Answers to the colon writing exercise in the previous video so you can build your written communication skills and practice using elements of English grammar.
How to use quotes in your professional written business communication. Use of quotation marks is something you can't skip learning. This part of English grammar is one of the necessary business communication skills because it's used frequently.
Hands on practice exercise to use quotation marks and build that writing and communication skill.
Use of quotation marks in your written business communication. This is one of the necessary communication skills because you can't avoid using question marks.
Exercises to practice communications skills using the question marks. It's one of the more basic English grammar skills, but it comes up often, and we have to be able to use it correctly.
The hyphen is another basic English grammar element, and is one of the necessary written communication skills that comes up often. It's important to use it correctly in your writing.
More uses of the hyphen. The hyphen is a tricky part of English grammar because there are many unique cases where the hyphen is used, and when it comes to our business writing, we can't make errors with it because the errors are obvious and glaring. So we must learn all the English grammar rules associated with the hyphen.
List of common hyphenated terms to remember for use in business writing. Some parts of basic English grammar you just have to memorize, and this is one of those.
Hands on exercises to practice and reinforce your knowledge of hyphen rules so you can use it freely and confidently in your everyday business writing.
Note about the many additional writing exercises added to this course so you can improve your English grammar skills and your business writing skills, and your overall business communication skills. This video shows you how to find the 100+ additional exercises.
An hands-on exercise to help you practice your English grammar and English language punctuation skills.
Answers to the English language punctuation exercise from the last lecture so you can reinforce the communication skills and English grammar skills you learned in this section.
After you improve at English grammar, the next step is to improve your skills at choosing more effective words in your written business communication. This video is the start of the process by eliminating common word choice errors.
In this video I go over a few common word choice errors and incorrect use of common words. If you make grammar mistakes with these common words, fixing those errors in your business writing will immediately improve your business communication.
In this video, I go over usage of common words like who and whom. It can be confusing when to use each in your writing. After this video, you will understand when and how to use each of these, and your business communication skills will immediately improve.
I discussed common misspelled words that spellcheck won't catch. Once you get these errors out of your writing, your communication skills and your business writing will improve.
Regular and irregular verbs are a difficult part of English grammar. So in this video, we go over how to best get a handle on them so you can use them confidently and correctly in your writing and business communication.
A hands-on exercise to practice English grammar and writing by fixing a number of grammar and word-choice errors.
Answers to the exercise from the previous video so you can check your writing skills to see if you fixed all the grammar errors.
Introduction video to English verb tenses. This is an important part of English grammar, and even though some parts of this can be simple, some grammar tense cases can get quite complex and unusual. This video is just an introduction to this section.
If you struggle with complex verb tenses in your English grammar and you make errors in your business writing, this video explains how to use different very forms correctly in English grammar.
This video addresses a common point of confusing in English writing and English grammar, and that is when to use gone and when to use went. This video should help you use it correctly in your business communication.
This lecture is a hands-on chance to practice using verb tenses in your business communication with an exercise. Practice in addition to theoretical knowledge helps you improve your communication skills and reinforce what you learned.
Answers to the exercise in the previous video so you can verify whether you did it correctly, and whether you have mastered this part of English grammar.
More is not better. In this video, we go over how to tighten up your writing by getting rid of unnecessary words that make your writing feel bloated.
Additional weak words and phrases that you should refrain from using in your written business communication.
Example of my own business writing from years ago to show how much worse it was. This video is meant to show that improvement is constant, and you improve your writing with practice.
Writing example of how you can take a long sentence, and edit it down to communicate the same idea, but in very few precise and well-chosen words. Such direct writing tends to be more clear, less confusing, and faster to write and read - saving everyone in your company time and effort.
Exercise to practice your writing skills of choosing the right words to use in different situations. Being able to choose ideal words that communicate the ideas you are trying to convey is an immensely important writing skill.
This is a chance to compare your answers to mine to see whether you were on the right track with the writing exercise from the previous video.
This video is an introduction to the upcoming section in which we will hone more of our business communication skills. We'll begin focusing on writing business email, which is something just about all professionals do.
This is an example of email writing and communication skills beyond writing emails. It's also an example of a correct mindset that impresses your boss with a common tactic called "underpromise and overdeliver."
We look at an example of poor business communication, and editing it to make your communication clear and easy to understand. The communication skills practiced here are clarity and focus on what's most important.
Further discussion about adding clarity and focus to your business writing and overall business communication since it's so important to be clear, succinct, and on point.
This is a template for your out of office automated response. It's good to have these because throughout your business communication, you want to manage expectations of people you communicate with, and having an out of office automated email lets people know when your response may be delayed, and what alternate options are available.
In some business communication, you have to emphasize certain points. But if you use all caps, people might think you are yelling and misunderstand what you are writing. The classic and sensible way to emphasize certain words is to use italics, and in this tutorial I go over how and when to use italics in your business writing.
Sometimes during business communication, you have to ask for something, and sometimes it's awkward and uncomfortable. In this video, I discuss how to ask for something nicely without sounding like a pushover, and how to add that type of communication to your overall business communication skills.
Sometimes in an effort to be concise and to-the-point in our business writing, we write short sentences. The problem with too many short sentences is that they can make our writing appear choppy and sometimes can even be read as having a mean tone. In this video, I discuss how to balance short and direct sentences with coming across the way you intend to in your business communication.
This is a chance to practice your business writing skills with a hands-on exercise. You can practice at your own pace, and I provide the answers in the next video.
This video provides answers to the email communication exercise from the previous video so you can check your answers.
In this exercise, let's examine a scenario where you made a big mistake in your work, and need to use business communication skills to let your boss know about it in the best possible way. This video is a chance for you to practice these communication skills at your own pace, and my answer is in the next video.
My answer to the business communication exercise from the previous video. This is a free-form writing exercise so your answer may not be identical to mine, but it should be similar in idea.
OpenCourser helps millions of learners each year. People visit us to learn workspace skills, ace their exams, and nurture their curiosity.
Our extensive catalog contains over 50,000 courses and twice as many books. Browse by search, by topic, or even by career interests. We'll match you to the right resources quickly.
Find this site helpful? Tell a friend about us.
We're supported by our community of learners. When you purchase or subscribe to courses and programs or purchase books, we may earn a commission from our partners.
Your purchases help us maintain our catalog and keep our servers humming without ads.
Thank you for supporting OpenCourser.