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Anna Calvi, Hilary Collins, Olivia Kelly, Elke StJohn, and Rob Tumilty

Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course is intended for anyone seeking to develop their fundamental business skills, whether to increase their employability or secure a promotion. The course does not require any previous study of communication. For further information about registration, the final assessment course, your eligibility and the BA in Business Management, visit the Open University website . If you are aiming to use your study of courses in the Business and Finance Fundamentals program to obtain academic credit, please be aware that the final planned presentation of the Open University Assessment Course BXM191 Business and Finance Fundamentals in Practice starts October 2020. Please ensure that you allow yourself enough time to obtain all eight Certificates of Achievement from courses in the program before registering for the Assessment Course. Details of runs of the relevant FutureLearn courses in 2019 and 2020 are available here .

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Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course is intended for anyone seeking to develop their fundamental business skills, whether to increase their employability or secure a promotion. The course does not require any previous study of communication. For further information about registration, the final assessment course, your eligibility and the BA in Business Management, visit the Open University website . If you are aiming to use your study of courses in the Business and Finance Fundamentals program to obtain academic credit, please be aware that the final planned presentation of the Open University Assessment Course BXM191 Business and Finance Fundamentals in Practice starts October 2020. Please ensure that you allow yourself enough time to obtain all eight Certificates of Achievement from courses in the program before registering for the Assessment Course. Details of runs of the relevant FutureLearn courses in 2019 and 2020 are available here .

Topics Covered

  • Making effective phone calls and writing emails
  • Online communication in a professional context
  • Delivering effective presentations
  • Writing professional reports and proposals
  • Conducting productive meetings
  • The future trends in professional communication

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Classic in the field of psychology. It provides a comprehensive overview of the two systems of thinking: System 1 (fast, intuitive, and emotional) and System 2 (slow, deliberate, and logical).
Provides a comprehensive introduction to the principles and practices of effective business communication. It covers a wide range of topics, including verbal and nonverbal communication, listening skills, and writing skills. It is an excellent resource for students and professionals who want to improve their communication skills.

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