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Bots

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May 1, 2024 4 minute read

Bots are computer programs that are designed to perform automated tasks on the internet. They are often used for tasks that are repetitive or time-consuming, such as web scraping, data analysis, and customer service.

What are the benefits of learning about bots?

There are many benefits to learning about bots, including:

  • Increased productivity: Bots can automate tasks that are repetitive or time-consuming, freeing up human workers to focus on more complex tasks.
  • Improved accuracy: Bots are not subject to human error, so they can perform tasks with a high degree of accuracy.
  • Reduced costs: Bots can often perform tasks more cheaply than human workers, saving businesses money.
  • Enhanced customer service: Bots can be used to provide customer service 24/7, answering questions and resolving issues quickly and efficiently.

What are the different types of bots?

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Reading list

We've selected five books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Bots.
Focuses on the design aspects of bots, helping readers create engaging and effective conversational experiences.
Offers practical advice for developing and deploying chatbots, covering topics such as user experience design, dialogue management, and chatbot evaluation.
While not directly focused on bots, this book provides a broader context on the impact of automation and technology on the workforce, including the potential role of bots.
Table of Contents
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