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ITIL

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May 1, 2024 3 minute read
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ITIL (Information Technology Infrastructure Library) is a set of practices for managing IT services. It provides a framework for organizations to design, implement, deliver, and support IT services in a way that is efficient, effective, and aligned with business needs. ITIL is widely used around the world by organizations of all sizes and industries.

Why Learn ITIL?

There are many reasons why you might want to learn ITIL. Some of the most common reasons include:

  • To improve your job performance. ITIL can help you to improve your skills in IT service management, which can lead to better job performance and career advancement.
  • To meet academic requirements. ITIL is a popular topic in undergraduate and graduate programs in computer science, information technology, and business administration.
  • To pursue professional development. ITIL is a valuable certification for IT professionals who want to advance their careers.
  • To satisfy your curiosity. ITIL is a fascinating topic that can help you to learn more about how IT works. It can be a great way to satisfy your curiosity about technology and how it is used in organizations.

How Can Online Courses Help You Learn ITIL?

Online courses can be a great way to learn ITIL. They offer a number of advantages over traditional classroom-based courses, including:

Path to ITIL

Take the first step.
We've curated five courses to help you on your path to ITIL. Use these to develop your skills, build background knowledge, and put what you learn to practice.
Sorted from most relevant to least relevant:

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Reading list

We've selected ten books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in ITIL.
PRINCE2 Agile (German Edition)
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Is designed to provide guidance on how to implement and manage ITIL in an organization. This book must-read for anyone who wants to become an ITIL expert.
PRINCE2 Agile (German Edition)
Paperback
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PRINCE2 Agile (German Edition)
Kindle Edition
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Passing Your ITIL Managing Across the Lifecycle Exam
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Provides the student with guidance on how to plan, implement, deliver, and support IT services. This practical guide with lots of case studies on how to use ITIL in real-world situations.
Passing Your ITIL Managing Across the Lifecycle Exam
Paperback
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Passing Your ITIL Managing Across the Lifecycle Exam
Kindle Edition
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ITIL Practitioner Guidance
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Is designed to provide IT professionals with guidance on how to apply ITIL best practices to improve the quality of their IT services.
ITIL® Practitioner Guidance (ITIL v3)
Paperback
$$$
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IT Service Management
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Provides a comprehensive overview of ITIL best practices. The book is written in a clear and concise style and great resource for anyone who wants to learn more about ITIL.
IT Service Management: Support for your ITSM...
Paperback
$$
IT Service Management: A guide for ITIL Foundation...
Kindle Edition
$$
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IT Governance
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Provides practical guidance on how to implement ITIL best practices in an organization. This book must-read for anyone who is responsible for implementing ITIL in their organization.
IT Governance
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IT Governance
Kindle Edition
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Itil 4: Digital and It Strategy
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Provides guidance on how to develop and implement an IT service strategy. This book must-read for anyone who is responsible for developing or implementing an IT service strategy.
ITIL 4: Digital and IT Strategy (ITIL 4 Strategic...
Paperback
$$$$
Key Element Guide ITIL Service Design
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Provides guidance on how to design IT services. This book must-read for anyone who is responsible for designing IT services.
Key Element Guide ITIL Service Design
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Key Element Guide ITIL Service Design
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Key Element Guide ITIL Continual Service Improvement
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Provides guidance on how to continually improve IT services. This book must-read for anyone who is responsible for improving IT services.
Key Element Guide ITIL Continual Service Improvement
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Key Element Guide ITIL Continual Service Improvement
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Itil Foundation, Itil 4 Edition
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The first book a student should read on this topic. The ITIL Foundation Handbook is designed to provide an introduction to the ITIL framework of best practices for managing IT services.
Itil Foundation, Itil 4 Edition
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Itil Foundation, Itil 4 Edition
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IT Service Management
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Discusses the relationship between ITIL and ISO 20000. This book must-read for anyone who is responsible for implementing ITIL and ISO 20000 in their organization.
IT Service Management
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IT Service Management
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