Direct Routing

Direct Routing for Microsoft Teams is a telephony solution that allows you to connect your existing phone system or carrier to Microsoft Teams. This allows you to use Teams for all of your communication needs, including voice, video, and chat. Direct Routing can be a cost-effective way to upgrade your phone system and take advantage of the features of Microsoft Teams.

Benefits of Direct Routing

There are several benefits to using Direct Routing for Microsoft Teams, including:

• Cost savings: Direct Routing can save you money on your phone bills, especially if you have a large number of users.
• Flexibility: Direct Routing gives you the flexibility to choose your own phone carrier and plan.
• Scalability: Direct Routing can be scaled to meet the needs of your business, whether you have a small or large number of users.
• Reliability: Direct Routing is a reliable solution that is backed by Microsoft.

How Direct Routing Works

Direct Routing works by connecting your phone system or carrier to Microsoft Teams. This connection is made through a Session Border Controller (SBC). The SBC is responsible for translating the signals between your phone system and Microsoft Teams. Once the connection is established, you can use Teams for all of your communication needs.

Who Should Use Direct Routing?

Direct Routing is ideal for businesses that want to upgrade their phone system and take advantage of the features of Microsoft Teams. It is also a good option for businesses that have a large number of users and want to save money on their phone bills.

How to Use Direct Routing

To use Direct Routing, you will need to purchase a Session Border Controller (SBC). You will also need to choose a phone carrier and plan. Once you have these things, you can follow the steps below to set up Direct Routing:

1. Configure your SBC.
2. Connect your SBC to Microsoft Teams.
3. Assign phone numbers to your users.
4. Start using Microsoft Teams for all of your communication needs.

Online Courses on Direct Routing

There are several online courses available that can help you learn about Direct Routing for Microsoft Teams. These courses can teach you the basics of Direct Routing, how to set it up, and how to troubleshoot problems. Some of the most popular online courses on Direct Routing include:

• Microsoft Teams Voice Engineer: Plan and Configure Direct Routing
• Microsoft Teams Voice Engineer: Monitor and Troubleshoot Teams Phone
• Troubleshooting Microsoft Teams: Voice Issues
• Microsoft Teams Voice Engineer: Configure and Manage Teams Phone for Voice Users

These courses can help you gain the skills and knowledge you need to use Direct Routing for Microsoft Teams. They can also help you prepare for the Microsoft Teams Voice Engineer certification exam.

Conclusion

Direct Routing for Microsoft Teams is a powerful tool that can help you upgrade your phone system and take advantage of the features of Microsoft Teams. It is a cost-effective, flexible, and scalable solution that is ideal for businesses of all sizes. If you are looking for a way to improve your communication and collaboration, Direct Routing is a great option.