About this Specialization
Get ready for a rewarding career in Information Technology (IT) - no experience or degree is required to get started. With over 400,000 US job openings and an average entry-level salary of $52,000¹ Computer Support Specialists are in high demand with opportunities for career advancement. This Professional Certificate program from IBM was built by experts to prepare you for an entry-level job in Technical Support. When dedicating a few hours per week, you can complete the program in 3 to 6 months, and develop job-ready skills employers look for. Whether you are just starting out your career or changing jobs, this program enables you to develop a strong foundation in IT fundamentals, networking, cybersecurity and cloud computing, which are also required skills for many other technology jobs including Software Engineer, Data Analyst and Data Scientist. When you successfully complete the program you’ll receive dual credentials, a Professional Certificate to showcase your job readiness to potential employers, as well as an IBM Digital Badge that will help your profile stand out. You will also gain access to career and job placement resources upon completion, which will guide you with developing your resume, promoting your new skills, and help you in your job search. ¹US Burning Glass Labor Insight Report salary data (median with 0-5 years experience) and job opening data. Data for job roles relevant to featured programs (4/01/2021 - 3/31/22).
| From | IBM Skills Network, IBM via Coursera |
|---|---|
| Hours | 154 |
| Instructors | Skills Network, Rav Ahuja, Amy Norton |
| Language | English |
| Subjects | IT & Networking Programming Data Science |
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Careers
An overview of related careers and their average salaries in the US. Bars indicate income percentile (33rd - 99th).
Professional Secretary $41k
Gifted Certificate Program Coordinator $48k
Instructor, Paralegal Certificate Program $52k
Instructor and Taskforce Committee Member for Certificate in Fundraising Operations $60k
Finance Professional 3 $65k
Certificate Analyst $67k
Continuing Education Professor/Apparel Certificate Program Advisor $68k
Instructor, Sustainability Leadership Certificate Program $79k
Vice Assistant President Certificate Specialist $120k
Product Manager - SUT Compliance and Certificate Management $131k
Assistant Professor, Bereavement Certificate Program $139k
Professional Partner $155k
Courses in this Specialization
Listed in the order in which they should be taken
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Jul |
Introduction to Technical Support Gain the daily work skills and knowledge you’ll need for IT Technical Support career success. This course, part of the IBM Technical Support Professional Certificate, is designed... Coursera | IBM Skills Network, IBM |
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Jun |
Introduction to Hardware and Operating Systems If you’re ready to enter the world of Information Technology (IT), you need job-ready skills. This course provides the core hardware and operating system knowledge needed by... Coursera | IBM Skills Network, IBM |
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Jun |
Introduction to Software, Programming, and Databases Discover the world of software with this comprehensive course designed for beginners. Gain an understanding of various types of software and how to manage software from an IT... Coursera | IBM Skills Network, IBM |
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Jun |
Introduction to Networking and Storage Designed for beginners, this course is for anyone new to networking and storage. Kickstart an IT Support role or network technician role, or enhance your base knowledge for system... Coursera | IBM Skills Network, IBM |
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Jun |
Introduction to Cybersecurity Essentials Build key skills needed to recognize common security threats and risks. Discover the characteristics of cyber-attacks and learn how organizations employ best practices to guard... Coursera | IBM Skills Network, IBM |
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Jul |
Introduction to Cloud Computing Get started in Cloud Computing with this beginner friendly, self-paced course! You will gain the foundational knowledge required for understanding cloud computing from a business... Coursera | IBM, IBM Skills Network |
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Jul |
Technical Support Case Studies and Capstone This course allows you to show what you’ve learned in the previous IT Technical Support professional certification courses and apply that knowledge to realistic situations. The... Coursera | IBM Skills Network, IBM |
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| From | IBM Skills Network, IBM via Coursera |
|---|---|
| Hours | 154 |
| Instructors | Skills Network, Rav Ahuja, Amy Norton |
| Language | English |
| Subjects | IT & Networking Programming Data Science |
Careers
An overview of related careers and their average salaries in the US. Bars indicate income percentile (33rd - 99th).
Professional Secretary $41k
Gifted Certificate Program Coordinator $48k
Instructor, Paralegal Certificate Program $52k
Instructor and Taskforce Committee Member for Certificate in Fundraising Operations $60k
Finance Professional 3 $65k
Certificate Analyst $67k
Continuing Education Professor/Apparel Certificate Program Advisor $68k
Instructor, Sustainability Leadership Certificate Program $79k
Vice Assistant President Certificate Specialist $120k
Product Manager - SUT Compliance and Certificate Management $131k
Assistant Professor, Bereavement Certificate Program $139k
Professional Partner $155k
Similar Courses
Sorted by relevance
