We may earn an affiliate commission when you visit our partners.

Customer Service Agent

Save

April 13, 2024 3 minute read

Customer service agents are responsible for providing assistance and support to customers through various channels such as phone, email, and live chat. They may work in various industries, including retail, healthcare, finance, and technology. Their responsibilities include answering customer inquiries, resolving complaints, and providing information about products or services. Effective customer service agents possess excellent communication, problem-solving, and interpersonal skills.

Job Description

Customer service agents typically perform the following tasks:

Help others find this career page by sharing it with your friends and followers:

Facebook

Copy Link

Salaries for Customer Service Agent

City

25th Percentile

50th Percentile

75th Percentile

Median

New York

$40,000

$44,000

$52,000

$44,000

San Francisco

$46,000

$53,000

$63,000

$53,000

Seattle

$32,200

$38,200

$46,300

$38,200

See all salaries

City

25th Percentile

50th Percentile

75th Percentile

Median

New York

$40,000

$44,000

$52,000

$44,000

San Francisco

$46,000

$53,000

$63,000

$53,000

Seattle

$32,200

$38,200

$46,300

$38,200

Austin

$43,200

$55,600

$73,800

$55,600

Toronto

$43,000

$49,000

$54,000

$49,000

London

£28,000

£37,000

£46,000

£37,000

Paris

€27,000

€35,000

€44,000

€35,000

Berlin

€35,000

€40,000

€48,000

€40,000

Tel Aviv

₪44,000

₪61,000

₪86,000

₪61,000

Singapore

S$18,000

S$21,000

S$26,000

S$21,000

Beijing

¥75,200

¥103,000

¥134,000

¥103,000

Shanghai

¥54,000

¥75,000

¥111,000

¥75,000

Shenzhen

¥49,000

¥60,000

¥92,000

¥60,000

Bengalaru

₹116,000

₹207,000

₹368,000

₹207,000

Delhi

₹168,000

₹242,000

₹331,000

₹242,000

Bars indicate relevance. All salaries presented are estimates. Completion of this course does not guarantee or imply job placement or career outcomes.

Path to Customer Service Agent

Take the first step.

We've curated two courses to help you on your path to Customer Service Agent. Use these to develop your skills, build background knowledge, and put what you learn to practice.

Sorted from most relevant to least relevant:

Travel Management Course (Skill-Based)

Save

Introduction to air transportation and aviation management

Save

Reading list

We haven't picked any books for this reading list yet.

Relevant careers

Customer Success Manager

Customer Service Manager

Retail Salesperson

Share this

Share to help others discover this career.

Facebook

Link

Table of Contents

Our mission

OpenCourser helps millions of learners each year. People visit us to learn workspace skills, ace their exams, and nurture their curiosity.

Our extensive catalog contains over 50,000 courses and twice as many books. Browse by search, by topic, or even by career interests. We'll match you to the right resources quickly.

Find this site helpful? Tell a friend about us.

Affiliate disclosure

We're supported by our community of learners. When you purchase or subscribe to courses and programs or purchase books, we may earn a commission from our partners.

Your purchases help us maintain our catalog and keep our servers humming without ads.

Thank you for supporting OpenCourser.