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Information Technology Help Desk Analyst

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April 29, 2024 Updated June 6, 2024 4 minute read

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Information technology help desk analysts provide technical support to computer users, both internal and external to an organization. They troubleshoot computer problems, provide instructions on how to use software and hardware, and resolve technical issues. Help desk analysts may work in a variety of settings, including corporate offices, call centers, and retail stores. They may also work remotely, providing support to users over the phone or online.

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Salaries for Information Technology Help Desk Analyst

City

25th Percentile

50th Percentile

75th Percentile

Median

New York

$50,000

$68,000

$120,000

$68,000

San Francisco

$73,000

$86,000

$101,000

$86,000

Seattle

$64,000

$74,000

$86,000

$74,000

See all salaries

City

25th Percentile

50th Percentile

75th Percentile

Median

New York

$50,000

$68,000

$120,000

$68,000

San Francisco

$73,000

$86,000

$101,000

$86,000

Seattle

$64,000

$74,000

$86,000

$74,000

Austin

$61,000

$79,000

$107,000

$79,000

Toronto

$49,000

$61,000

$74,000

$61,000

London

£33,000

£39,000

£48,000

£39,000

Paris

€30,000

€34,000

€39,000

€34,000

Berlin

€63,000

€71,000

€84,000

€71,000

Tel Aviv

₪353,000

₪419,000

₪540,000

₪419,000

Singapore

S$48,500

S$59,500

S$74,500

S$59,500

Beijing

¥59,400

¥76,400

¥115,000

¥76,400

Shanghai

¥14,400

¥21,300

¥29,800

¥21,300

Bengalaru

₹324,000

₹516,000

₹685,000

₹516,000

Delhi

₹197,000

₹278,000

₹417,000

₹278,000

Bars indicate relevance. All salaries presented are estimates. Completion of this course does not guarantee or imply job placement or career outcomes.

Path to Information Technology Help Desk Analyst

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