About this Specialization
The Salesforce economy will create more than $1 trillion in new revenue and 4.2 million jobs between 2019 and 2024. Developed in partnership with Trailhead — Salesforce's official learning platform — this certificate aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This certificate is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. Through four courses, you will learn the fundamentals of CRM, how to manage leads in Salesforce, how to manage opportunities in Salesforce, how to use Salesforce to ensure customer success, and how to effectively leverage Salesforce data through reports and dashboards.
| From | Salesforce, Pathstream via Coursera |
|---|---|
| Hours | 117 |
| Instructors | Trailhead, Angela Prakash, Anthony Jones |
| Language | English |
| Subjects | Business |
Similar Courses
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Careers
An overview of related careers and their average salaries in the US. Bars indicate income percentile (33rd - 99th).
Instructor [Engineering Economy] $48k
Salesforce Commerce Cloud Engineer / Demandware Engineer $66k
Salesforce Product Manager $70k
Global Coordinator / Salesforce Admin $89k
Business Analyst, SalesForce Administrator $93k
Project Salesforce Administrator Consultant Lead $97k
Recruiter, Salesforce Development $105k
Advanced Fuel Economy Systems Project Engineer $111k
Senior Master Salesforce Administrator $125k
Salesforce and Information Systems Coordinator $133k
Senior Salesforce Administrator Consultant Lead $190k
Senior Salesforce System Adminstrator $203k
Courses in this Specialization
Listed in the order in which they should be taken
| Starts | Course Information | |
|---|---|---|
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Jul |
This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the... Coursera | Salesforce, Pathstream |
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Jul |
Lead Management in Salesforce (You were viewing this course) The second course in the Salesforce Sales Operations Professional Certificate, Lead Management in Salesforce, is for anyone who is curious about entry level sales roles that... Coursera | Salesforce, Pathstream |
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Jul |
Opportunity Management in Salesforce The third course in the Salesforce Sales Operations Professional Certificate, Opportunity Management in Salesforce, is for anyone who is curious about entry level sales roles that... Coursera | Salesforce, Pathstream |
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Jun |
Reports, Dashboards, and Customer Success in Salesforce The fourth course in the Salesforce Sales Operations Professional Certificate — Reports, Dashboards, and Customer Success in Salesforce — is for anyone who is curious about entry... Coursera | Salesforce, Pathstream |
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&
| From | Salesforce, Pathstream via Coursera |
|---|---|
| Hours | 117 |
| Instructors | Trailhead, Angela Prakash, Anthony Jones |
| Language | English |
| Subjects | Business |
Careers
An overview of related careers and their average salaries in the US. Bars indicate income percentile (33rd - 99th).
Instructor [Engineering Economy] $48k
Salesforce Commerce Cloud Engineer / Demandware Engineer $66k
Salesforce Product Manager $70k
Global Coordinator / Salesforce Admin $89k
Business Analyst, SalesForce Administrator $93k
Project Salesforce Administrator Consultant Lead $97k
Recruiter, Salesforce Development $105k
Advanced Fuel Economy Systems Project Engineer $111k
Senior Master Salesforce Administrator $125k
Salesforce and Information Systems Coordinator $133k
Senior Salesforce Administrator Consultant Lead $190k
Senior Salesforce System Adminstrator $203k
Similar Courses
Sorted by relevance
