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Skills Network, Shaun Manzano, and IBM Skills Network Team

This specialization is your gateway to a thriving career in the dynamic field of Information Technology (IT). In today’s technology-driven world, IT professionals equipped with the knowledge and expertise to maintain, troubleshoot, and secure computer systems are in high demand. This program consists of three comprehensive courses tailored to provide learners with the skills, knowledge, and confidence needed to excel in the IT industry.

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This specialization is your gateway to a thriving career in the dynamic field of Information Technology (IT). In today’s technology-driven world, IT professionals equipped with the knowledge and expertise to maintain, troubleshoot, and secure computer systems are in high demand. This program consists of three comprehensive courses tailored to provide learners with the skills, knowledge, and confidence needed to excel in the IT industry.

This intermediate-level specialization is designed for learners who have some basic knowledge of IT fundamentals and IT setup and troubleshooting skills. The knowledge gained throughout the three courses not only prepares learners for the CompTIA A+ Certification exams, but also positions them as a valuable asset to organizations looking for proficient IT professionals.

In addition to receiving an IBM credential upon successful completion of this specialization, it provides a dual benefit of preparing you for the CompTIA A+ Certification Exam, which can attest to your skills, helping you gain a competitive advantage.

Learners should already be familiar with IT fundamentals (ITF+) content before taking this course. If you are not familiar with this content, we highly suggest you take the IBM IT Support Professional Certificate or IBM Information Technology (IT) and Cloud Fundamentals Specialization to learn these skills.

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What's inside

Three courses

Core 1: Hardware and Network Troubleshooting

(0 hours)
Prepare for a rewarding career in IT with IBM's Core 1: Hardware and Network Troubleshooting course. Gain the skills and knowledge to set up, configure, and troubleshoot devices, networks, and systems.

Core 2: OS, Software, Security and Operational Procedures

(0 hours)
Are you interested in becoming a proficient IT professional? This IBM course, designed for individuals with IT Fundamentals knowledge, is part of a series of courses that will help you prepare for the CompTIA Core 2 Certification exam. You will gain a solid foundation in operating systems, IT support best practices and procedures, and the skills necessary to excel in an IT role.

Practice Exams for CompTIA A+ Certification: Core 1 & Core 2

(0 hours)
Prepare for CompTIA A+ Certification with practice exams covering Core 1 and Core 2. Gain IT skills for roles like Computer Technician, IT Support Specialist, and more.

Learning objectives

  • Describe and troubleshoot laptop, mobile device, video, resolution, networking, storage, motherboard, cpu, bios, and power supply issues.
  • Troubleshoot various printer types and settings, and list common features and commands across operating systems.
  • Explain the advantages of using active directory, microsoft windows security tools, data destruction for mobile device security.
  • Demonstrate mastery of comptia a+ core 1 and core 2 domains by completing mock certification exams.

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