About this Professional Certificate
Customer relationship management being a core component of effective brand visibility and better competitive advantage, professionals today are discovering sustainable approaches for marketing plans.
With a core focus on marketing this tailored program is designed for working professionals to level up their marketing game.
The two courses featured are carefully chosen to represent all the industries and their needs. Right from the basic marketing management to customer relations, this program presents the advancements in customer relationship management and their value in marketing. This professional certification from IIMBx will be a platform for learners from various sectors and fields. It will act as a catalyst to a great learning experience that will come in aid along in your careers.
What you'll learn
- Understand marketing concepts in detail.
- Interpret industry applications.
- Appreciate the strategic and tactical aspects of marketing.
- Develop relationship perspective.
- Comprehend tools to retain customers and maximize profitability.
| From | Indian Institute of Management, Bangalore, IIMBx, Indian Institute of Management Bangalore via edX |
|---|---|
| Hours | 50 |
| Instructors | Shainesh G, Ashis Mishra |
| Language | English |
| Subjects | Business |
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Careers
An overview of related careers and their average salaries in the US. Bars indicate income percentile (33rd - 99th).
Customer Relationship Management Coordinator $30k
Customer Relationship Specialist 3 $33k
Customer Relationship Analyst $45k
Customer Relationship Specialist 4 $47k
Customer Relationship Advocate $50k
Supervisor Customer Relationship Coordinator $53k
Owner Customer Relationship Representative $53k
Customer Relationship $54k
Teller/Customer Relationship Specialist $57k
Customer Relationship Management Representative $63k
Supervisor Customer Relationship Representative $71k
Manager, Customer Relationship Marketing $77k
Courses in this Professional Certificate
Listed in the order in which they should be taken
| Starts | Course Information | |
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On Demand |
Customer Relationship Management (You were viewing this course) Customer Relationship Management, also known as CRM, helps businesses successfully implement strategies, practices and technolgies aimed at winning and retaining customers... edX | Indian Institute of Management, Bangalore, IIMBx, Indian Institute of Management Bangalore |
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On Demand |
This business and management course will bridge the gap between information and real world experience. Marketing is one of the most misunderstood disciplines in management today.... edX | Indian Institute of Management Bangalore |
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| From | Indian Institute of Management, Bangalore, IIMBx, Indian Institute of Management Bangalore via edX |
|---|---|
| Hours | 50 |
| Instructors | Shainesh G, Ashis Mishra |
| Language | English |
| Subjects | Business |
Careers
An overview of related careers and their average salaries in the US. Bars indicate income percentile (33rd - 99th).
Customer Relationship Management Coordinator $30k
Customer Relationship Specialist 3 $33k
Customer Relationship Analyst $45k
Customer Relationship Specialist 4 $47k
Customer Relationship Advocate $50k
Supervisor Customer Relationship Coordinator $53k
Owner Customer Relationship Representative $53k
Customer Relationship $54k
Teller/Customer Relationship Specialist $57k
Customer Relationship Management Representative $63k
Supervisor Customer Relationship Representative $71k
Manager, Customer Relationship Marketing $77k
Similar Courses
Sorted by relevance
