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Quick Fixes for Poor Customer Service

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Whether it's an individual employee or an entire team that is underperforming, there are often simple solutions that will instantly improve customer service. Unfortunately, many managers don't know where to look. In this short course, expert Jeff Toister provides step-by-step instructions for solving many common customer service problems, including chronic complaints, slow service, or low first contact resolution. The course reveals tools to quickly find and fix these problems before they get out of hand.
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Length 33m 44s
Starts On Demand (Start anytime)
Cost $0/month (Access to entire library- free trial available)
From LinkedIn Learning
Instructor Jeff Toister
Download Videos Only via the LinkedIn Learning mobile app
Language English
Subjects Personal Development Business
Tags Communication Business Management Leadership

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Cashier, Customer Service, Customer Service Department Head $39k

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Customer Service / End of Service $42k

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Service Recovery/Customer Service $52k

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Customer Service / Parts Service $53k

Customer Service Service $53k

Bookkeeping/Customer service $74k

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Rating Not enough ratings
Length 33m 44s
Starts On Demand (Start anytime)
Cost $0/month (Access to entire library- free trial available)
From LinkedIn Learning
Instructor Jeff Toister
Download Videos Only via the LinkedIn Learning mobile app
Language English
Subjects Personal Development Business
Tags Communication Business Management Leadership

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