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Mike Halsey
Effectively troubleshooting, diagnosing, and repairing problems with PCs is key to maintaining productivity in today's connected world. This course will build your skills as a proficient troubleshooter for Windows 10 systems.
Read more
Effectively troubleshooting, diagnosing, and repairing problems with PCs is key to maintaining productivity in today's connected world. This course will build your skills as a proficient troubleshooter for Windows 10 systems.
Read more
Effectively troubleshooting, diagnosing, and repairing problems with PCs is key to maintaining productivity in today's connected world. This course will build your skills as a proficient troubleshooter for Windows 10 systems.
In this course, Windows 10 Troubleshooting, Part 2, you'll learn how to troubleshoot, diagnose, and repair complex and difficult problems in Windows 10. First, you'll learn how to harness the power of the Windows Event Viewer. Next, you'll discover how to repair network and Internet connection problems before learning about the Registry, the Windows boot system, and hardware and software drivers. Finally, you'll explore how to troubleshoot complex issues in the operating system and with PCs. When you're finished with this course, you'll have the skills and knowledge of Windows 10 troubleshooting needed to become a professional support professional. Software required: Windows 10.
Register for this course and see more details by visiting:
OpenCourser.com/course/15qbh6/windows
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What's inside
Syllabus
Course Overview
Troubleshooting Problems Using the Event Viewer
Troubleshooting Network and Internet Connections
Using the Disk Management Console
Read more
Syllabus
Course Overview
Troubleshooting Problems Using the Event Viewer
Troubleshooting Network and Internet Connections
Using the Disk Management Console
Read more
Editing and Managing the Windows Registry
Repairing the Windows Boot System
Troubleshooting and Managing Drivers
Troubleshooting Complex PC Issues
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Provides a strong foundation for beginners in Windows 10 troubleshooting
Develops skills and knowledge of Windows 10 troubleshooting needed to become a professional support professional
Strengthens an existing foundation for intermediate learners in Windows 10
Taught by Mike Halsey, an instructor recognized for their work in Windows troubleshooting
Save this course
Save Windows 10 Troubleshooting, Part 2 to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Windows 10 Troubleshooting, Part 2 with these
activities:
Practice Basic Command Prompt Commands
Show steps
Strengthen your command prompt skills to effectively navigate and execute commands for troubleshooting.
Browse courses on
Command Prompt
Show steps
-
Review basic command prompt commands (e.g., dir, cd, copy).
-
Practice navigating directories and managing files using command prompt.
-
Execute simple commands to gather system information and troubleshoot issues.
Review Fundamentals of Hardware and Software Drivers
Show steps
Refresh your knowledge of hardware and software drivers to better understand their role in troubleshooting.
Show steps
-
Review the types and functions of hardware drivers.
-
Understand the installation and management of software drivers.
-
Identify common driver issues and their potential impact on system performance.
Learn about the Windows Event Viewer
Show steps
Become familiar with the Windows Event Viewer to more effectively troubleshoot issues.
Browse courses on
Event Viewer
Show steps
-
Explore the interface of the Event Viewer.
-
Filter events to find specific issues.
-
Analyze event details to identify potential causes of problems.
-
Use the Event Viewer to monitor system performance and security.
Two other activities
Expand to see all activities and additional details
Show all five activities
Diagnose Network and Internet Connection Problems
Show steps
Develop proficiency in diagnosing and resolving network and internet connection issues.
Browse courses on
Network Troubleshooting
Show steps
-
Verify physical connections and network settings.
-
Use command-line tools (e.g., ping, tracert) to test connectivity.
-
Check for malware or viruses that may be affecting network communication.
-
Troubleshoot issues related to DNS, DHCP, and other network services.
Create a Reference Guide for Windows Registry Editing
Show steps
Gain a deeper understanding of the Windows Registry and improve your ability to safely edit it for troubleshooting purposes.
Show steps
-
Research and understand the structure and organization of the Windows Registry.
-
Identify common registry keys and values related to troubleshooting.
-
Create a comprehensive guide documenting registry editing techniques and best practices.
Practice Basic Command Prompt Commands
Show steps
Strengthen your command prompt skills to effectively navigate and execute commands for troubleshooting.
Browse courses on
Command Prompt
Show steps
Show steps
Show steps
- Review basic command prompt commands (e.g., dir, cd, copy).
- Practice navigating directories and managing files using command prompt.
- Execute simple commands to gather system information and troubleshoot issues.
Review Fundamentals of Hardware and Software Drivers
Show steps
Refresh your knowledge of hardware and software drivers to better understand their role in troubleshooting.
Show steps
Show steps
Show steps
- Review the types and functions of hardware drivers.
- Understand the installation and management of software drivers.
- Identify common driver issues and their potential impact on system performance.
Learn about the Windows Event Viewer
Show steps
Become familiar with the Windows Event Viewer to more effectively troubleshoot issues.
Browse courses on
Event Viewer
Show steps
Show steps
Show steps
- Explore the interface of the Event Viewer.
- Filter events to find specific issues.
- Analyze event details to identify potential causes of problems.
- Use the Event Viewer to monitor system performance and security.
Two other activities
Expand to see all activities and additional details
Show all five activities
Diagnose Network and Internet Connection Problems
Show steps
Develop proficiency in diagnosing and resolving network and internet connection issues.
Browse courses on
Network Troubleshooting
Show steps
Show steps
Show steps
- Verify physical connections and network settings.
- Use command-line tools (e.g., ping, tracert) to test connectivity.
- Check for malware or viruses that may be affecting network communication.
- Troubleshoot issues related to DNS, DHCP, and other network services.
Create a Reference Guide for Windows Registry Editing
Show steps
Gain a deeper understanding of the Windows Registry and improve your ability to safely edit it for troubleshooting purposes.
Show steps
Show steps
Show steps
- Research and understand the structure and organization of the Windows Registry.
- Identify common registry keys and values related to troubleshooting.
- Create a comprehensive guide documenting registry editing techniques and best practices.
Career center
Learners who complete Windows 10 Troubleshooting, Part 2 will develop knowledge and skills
that may be useful to these careers:
Help Desk Analyst
Help Desk Analyst
As a Help Desk Analyst you'll provide help and technical support to customers over the phone, email, or chat, which often involves troubleshooting computer software and hardware. This course, Windows 10 Troubleshooting, Part 2 can help prepare for this role through practicing the diagnosis and repair of complex Windows 10 issues. Gaining a strong foundation in Windows 10 is crucial to performing well in this role.
IT Support Engineer
IT Support Engineer
IT Support Engineers are responsible for providing 24/7 technical assistance to a company's customers and employees. Troubleshooting and resolving software and hardware issues is a large part of this job. They often work remotely, so being able to diagnose and resolve complex technical issues without access to an on-site expert is important. This course in Windows 10 Troubleshooting, Part 2 can help build a foundation for this career path by providing skills in troubleshooting, diagnosis, and repair of complex Windows 10 issues.
Desktop Support Technician
Desktop Support Technician
The Desktop Support Technician provides technical assistance and support to employees on software and hardware troubleshooting and maintenance, including installation, configuration, and repair. This course, Windows 10 Troubleshooting, Part 2, can help prepare for this role through its focus on troubleshooting complex Windows 10 issues. This course is most applicable for those looking to support Windows-based systems.
IT Project Manager
IT Project Manager
IT Project Managers are responsible for planning, implementing, and managing IT projects, including troubleshooting and resolving any issues that arise. The Windows 10 Troubleshooting, Part 2 course can help prepare for this role by building skills in troubleshooting, diagnosing, and repairing Windows 10 systems. Understanding the inner workings of Windows 10 is key to becoming an effective IT Project Manager.
Software Engineer
Software Engineer
Software Engineers design, develop, and maintain computer software. Troubleshooting and resolving software issues is a large part of this job.
Network Administrator
Network Administrator
Network Administrators are responsible for designing, implementing, and maintaining computer networks. Troubleshooting network connectivity issues is a large part of this job.
System Administrator
System Administrator
System Administrators are responsible for managing and maintaining computer systems, including troubleshooting and resolving any issues that arise.
Quality Assurance Tester
Quality Assurance Tester
Quality Assurance Testers test computer software and hardware to ensure that it meets quality standards. Troubleshooting and resolving software and hardware issues is a large part of this job.
Hardware Engineer
Hardware Engineer
Hardware Engineers design, develop, and maintain computer hardware. Troubleshooting and resolving hardware issues is a large part of this job.
Computer Programmer
Computer Programmer
Computer Programmers design, develop, and maintain computer software. Troubleshooting and resolving software issues is a large part of this job. The Windows 10 Troubleshooting, Part 2 course, may be useful for those working on Windows-based software.
Web Developer
Web Developer
Web Developers design, develop, and maintain websites. Troubleshooting and resolving website issues is a large part of this job.
Database Administrator
Database Administrator
Database Administrators design, implement, and maintain databases. Troubleshooting and resolving database issues is a large part of this job.
Information Security Analyst
Information Security Analyst
Information Security Analysts design, implement, and maintain information security systems. Troubleshooting and resolving security issues is a large part of this job.
Data Analyst
Data Analyst
Data Analysts collect, analyze, and interpret data to help businesses make informed decisions. Troubleshooting and resolving data issues is a large part of this job.
Computer Systems Analyst
Computer Systems Analyst
Computer Systems Analysts analyze and design computer systems. Troubleshooting and resolving system issues is a large part of this job.
For more career information including salaries, visit:
OpenCourser.com/course/15qbh6/windows
Reading list
We've selected eight books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Windows 10 Troubleshooting, Part 2.
Provides a comprehensive overview of Windows 10 troubleshooting techniques, covering topics such as the Event Viewer, network and Internet connections, the Registry, the Windows boot system, and hardware and software drivers.
Provides in-depth coverage of Windows 10 troubleshooting, with a focus on advanced topics such as performance tuning, security, and disaster recovery.
Provides a comprehensive guide to the Windows Registry, which critical component of Windows 10.
Provides a comprehensive guide to troubleshooting Windows boot problems, which can be a major headache for Windows 10 users.
Provides a comprehensive guide to developing hardware and software drivers, which are essential for Windows 10 to communicate with hardware devices.
Provides a comprehensive guide to troubleshooting complex PC issues, which can be a major challenge for Windows 10 users.
Provides a comprehensive guide to troubleshooting Windows 10 problems, with a focus on advanced topics.
Provides a comprehensive guide to the Windows Registry, which critical component of Windows 10.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/15qbh6/windows
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Time
172 hours
Level
Intermediate
Via
Pluralsight
Instructor
Mike Halsey
Language
English
Good to know
Provides a strong foundation for beginners in Windows 10 troubleshooting
Develops skills and knowledge of Windows 10 troubleshooting needed to become a professional support professional
Strengthens an existing foundation for intermediate learners in Windows 10
Taught by Mike Halsey, an instructor recognized for their work in Windows troubleshooting
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