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Elke StJohn, Lora Scott, Terry O'Sullivan, Hugh Reynolds, and Joanne Battelley

Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course is intended for anyone looking to enhance and develop their professional network in order to open up opportunities and strengthen their professional relationships. The course does not require any previous experience of studying networking. For further information about registration, the final assessment course, your eligibility and the BA in Business Management, visit the Open University website . If you are aiming to use your study of courses in the Business and Finance Fundamentals program to obtain academic credit, please be aware that the final planned presentation of the Open University Assessment Course BXM191 Business and Finance Fundamentals in Practice starts October 2020. Please ensure that you allow yourself enough time to obtain all eight Certificates of Achievement from courses in the program before registering for the Assessment Course. Details of runs of the relevant FutureLearn courses in 2019 and 2020 are available here .

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Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course is intended for anyone looking to enhance and develop their professional network in order to open up opportunities and strengthen their professional relationships. The course does not require any previous experience of studying networking. For further information about registration, the final assessment course, your eligibility and the BA in Business Management, visit the Open University website . If you are aiming to use your study of courses in the Business and Finance Fundamentals program to obtain academic credit, please be aware that the final planned presentation of the Open University Assessment Course BXM191 Business and Finance Fundamentals in Practice starts October 2020. Please ensure that you allow yourself enough time to obtain all eight Certificates of Achievement from courses in the program before registering for the Assessment Course. Details of runs of the relevant FutureLearn courses in 2019 and 2020 are available here .

Topics Covered

  • Nature and benefits of networking
  • Barriers to networking and how to overcome them
  • Frameworks for self-assessment and communicating professional strengths and interests
  • Interpersonal skills including giving and receiving feedback, listening and using appropriate body language
  • Online communication in a professional context
  • Fundamentals of brand equity as applied to individuals
  • Monitoring, evaluation and planning for improving the mutual value of networking activity

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Reviews summary

Networking: foundational skills for professionals

According to students, "Business Fundamentals: Effective Networking" is a highly beneficial course for those new to formal networking, serving as an excellent foundation. Learners frequently praise its practical approach, offering actionable strategies and step-by-step guidance that demystify the process. Many highlight the valuable insights gained on personal brand equity, overcoming networking barriers, and developing genuine, mutually beneficial relationships. The instructor's clear explanations and relatable examples also contribute to a positive learning experience. However, some experienced professionals found the content to be too basic and somewhat repetitive, suggesting it's primarily suited for beginners or those seeking a refresher rather than advanced techniques.
Ideal for new learners, but less so for seasoned professionals.
"Some of the material felt a little basic for someone with a few years of professional experience..."
"Perhaps it's better for absolute beginners, but for someone already active in their profession, it offered little new insight."
"The information is sound, but it didn't push me much beyond what I already knew. Might be useful for someone completely new to the concept..."
Covers personal brand equity, communication, and overcoming barriers effectively.
"The content on personal brand equity was particularly insightful, making me rethink my approach."
"I appreciated the modules on body language and giving/receiving feedback, which are crucial for effective interactions."
"The sections on developing a professional brand and leveraging online platforms were particularly relevant in today's digital age."
Emphasizes building genuine connections over mere contact collection.
"The focus on building genuine relationships rather than just collecting business cards was a key takeaway."
"The course reinforced the idea that networking isn't just about finding jobs, but about creating mutual value."
"I feel empowered to network authentically."
Offers actionable tips and exercises for immediate application.
"The practical exercises really helped solidify the concepts. Highly recommend for anyone looking to seriously upgrade their professional connections."
"Very practical and well-structured. ...helped me identify my networking weaknesses and provided actionable strategies to improve."
"I learned how to use practical tools and strategies that I could apply immediately to my work."
Provides a clear and practical introduction for networking novices.
"Absolutely brilliant! As a complete beginner to formal networking, this course demystified the whole process."
"This course was a fantastic refresher and provided several new strategies for networking..."
"Good foundational course. It covers the basics of networking effectively, from preparing for events to following up."

Career center

Learners who complete Business Fundamentals: Effective Networking will develop knowledge and skills that may be useful to these careers:

Reading list

We've selected 50 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Business Fundamentals: Effective Networking.
Classic in the field of body language and has been translated into over 20 languages. It provides a comprehensive overview of the topic, covering everything from the basics of body language to the more advanced techniques used by experts. This book must-read for anyone who wants to master the art of body language.
This is widely considered a foundational textbook in brand management and brand equity. It provides a comprehensive framework for understanding how to build, measure, and manage brand equity from a consumer perspective. It's commonly used as a textbook in academic institutions and valuable reference for both students and professionals.
A timeless classic on interpersonal skills, this book offers practical advice for building relationships, communicating effectively, and influencing others positively. These skills are fundamental to professional networking, collaboration, and leadership. It remains a highly relevant resource for anyone looking to improve their social skills in a professional context.
Offers a practical framework for giving and receiving feedback in a professional setting, emphasizing the balance between caring personally and challenging directly. It's highly popular in business and management circles and is particularly relevant for those in leadership roles or aspiring to them. It serves as a valuable guide for implementing a feedback culture within teams and organizations.
Die deutsche Ausgabe dieses Standardwerks bietet Strategien für den Umgang mit herausfordernden Gesprächen, einschließlich Feedback. Es ist eine grundlegende Ressource zum Verständnis der Struktur schwieriger Interaktionen und zur Verbesserung der Kommunikationsfähigkeiten, die für effektives Feedback unerlässlich sind. Nützlich als Nachschlagewerk und oft als Lehrbuch verwendet.
Effective communication, especially during difficult or high-stakes situations, is vital for professional success. provides a step-by-step guide to handling crucial conversations constructively and achieving positive outcomes. It's a practical reference for improving interpersonal communication skills.
Emotional intelligence critical skill for navigating workplace relationships, leadership, and overall career success. Goleman's foundational book provides a comprehensive understanding of emotional intelligence and its importance. This classic text that offers essential background knowledge for effective professional interactions.
Provides a comprehensive framework for managing brand equity, highlighting both the strategic and financial aspects. Aaker delves into measuring and leveraging brand equity to drive business growth. It's a foundational text that complements 'Building Strong Brands' and is crucial for a deeper understanding.
Explores the decline of listening in modern society and highlights its importance in various aspects of life. It draws on insights from experts in different fields to provide a compelling case for improving listening skills and offers practical advice. This contemporary look at the topic.
Is crucial for understanding the environmental factors that enable effective feedback. It highlights the importance of psychological safety in the workplace for individuals to feel comfortable giving and receiving candid feedback without fear of retribution. It's highly relevant for leaders and anyone interested in fostering a culture where feedback is welcomed and utilized for learning and improvement.
Provides a critical perspective on online communication, examining the potential risks and harms of online communication. It valuable resource for anyone interested in understanding the ethical and social implications of online communication.
This reader collects key essays on social media, exploring its history, impact, and future. It valuable resource for anyone interested in understanding the role of social media in society.
Explores the relationship between digital media and society, examining how digital technologies are shaping our social institutions, culture, and economy. It valuable resource for anyone interested in understanding the impact of digital media on our lives.
This classic book on body language explores the ways in which people communicate without words.
While not solely focused on listening, this book presents a powerful framework for compassionate communication that heavily relies on empathic listening. It teaches readers to identify and express their needs and feelings while also deeply listening to others'. This foundational text in the field of communication.
Advocates for candid and authentic communication, which is crucial for effective feedback. It provides tools and techniques for having honest and impactful conversations, even when they are challenging. It's highly relevant for developing the skills needed to deliver feedback that is both clear and constructive.
A classic in network security, this book provides a foundational understanding of cryptographic principles and secure communication protocols. It delves into the theoretical underpinnings of network security, essential for anyone specializing in this area.
Written by a business psychiatrist and former FBI hostage negotiation trainer, this book offers practical techniques for getting through to difficult or resistant people by using active listening and empathetic communication. It's highly applicable for professional settings and conflict resolution.
Introduces the powerful concept of the growth mindset, which is fundamental for continuous professional development and adaptability in a changing world. It provides a strong foundation for understanding how beliefs about ability impact learning and success. This is particularly useful for individuals at any stage of their career looking to enhance their learning capacity.
Building on his 'Start with Why' concept, Sinek explores the importance of creating a 'Circle of Safety' within organizations, where trust and cooperation are paramount. is highly relevant for leaders seeking to build strong, cohesive, and high-performing teams.
Offers practical guidance on structuring and delivering feedback effectively. It focuses on the mechanics of giving feedback, providing actionable strategies for crafting clear, concise, and impactful messages. It's a useful resource for those looking for concrete techniques to improve their feedback delivery skills. This book serves as a practical guide for applying feedback principles.
Delves into contemporary networking topics such as Software-Defined Networking (SDN), Network Functions Virtualization (NFV), Internet of Things (IoT), and cloud networking. It provides a good overview of the evolving landscape of modern networks.
Exploring the concept of brand leadership, this book discusses strategies for developing and leveraging brand leadership to achieve business success. It includes case studies and builds upon Aaker's previous work on brand equity, offering a more advanced perspective on managing brands strategically.
Focused specifically on feedback within leadership, this book provides practical guidance for managers and team leaders. It emphasizes the link between feedback and employee engagement and offers actionable strategies for improving leadership conversations around performance and development. This useful resource for developing practical feedback skills in a leadership context.
This guide offers a comprehensive approach to performance management, with a significant focus on the role of feedback in the process. It provides practical advice and tools for setting goals, monitoring progress, and delivering feedback that drives performance improvement. It's a valuable resource for managers and HR professionals.
Presents a framework for mastering active listening in a business context to improve employee engagement, build trust, and enhance organizational culture. It offers a 5-step cycle for effective listening and acting upon what is heard.
This practical guide focuses on real-world networking scenarios and configurations, particularly relevant for those working with Cisco equipment. It bridges the gap between theoretical knowledge and practical application, making it highly useful for network administrators and engineers.
Understanding the principles of persuasion is beneficial for sales, marketing, leadership, and general professional interactions. Cialdini's classic book outlines key psychological triggers that influence decision-making. provides valuable insights for effective communication and negotiation.
Angela Duckworth's research highlights the importance of grit and perseverance for achieving long-term goals. is highly relevant for professional development, emphasizing the value of sustained effort and passion in overcoming challenges and achieving success.
A hands-on guide to network security monitoring, this book covers the tools and techniques used to collect, detect, and analyze network data for security purposes. It complements theoretical knowledge with practical application.
Challenges conventional marketing wisdom with evidence-based principles on how brands grow. It provides a fresh perspective on brand loyalty and customer acquisition, which is essential for understanding the dynamics that influence brand equity. It's a valuable read for both students and experienced professionals.
Aaker focuses on managing a portfolio of brands effectively. provides a framework for developing and implementing brand portfolio strategies, including brand architecture and extensions. It is valuable for those looking to deepen their understanding of managing brand equity across multiple brands.
Provides a collection of practical tips and techniques for giving feedback that motivates and improves performance. It offers a variety of approaches for different situations and individuals, making it a handy reference for managers and leaders. It's a good resource for gaining practical skills in delivering feedback.
Offers a practical, tool-based approach to improving active listening skills. It provides specific techniques and exercises that readers can immediately apply to enhance their communication in both personal and professional contexts. It's a useful resource for hands-on learning.
This concise book delves into the principles of empathic listening, a key aspect of active listening. It provides a research-backed approach to understanding others' perspectives and emotions, particularly useful in counseling and helping professions.
Provides practical guidance on monitoring network traffic for security threats and responding to incidents. It's a valuable resource for security professionals and those interested in network defense.
Is essential for anyone transitioning into a new role, whether it's a promotion or a move to a new company. It provides a roadmap for successfully navigating the critical initial period, focusing on accelerating learning and achieving early wins. This highly practical guide for career transitions.

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