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Sara Morgan Nettles
The Salesforce Einstein Platform brings the power of AI to most Salesforce products which can be daunting. This course helps eliminate confusion by looking at all that Salesforce offers with their Einstein Platform.
Read more
The Salesforce Einstein Platform brings the power of AI to most Salesforce products which can be daunting. This course helps eliminate confusion by looking at all that Salesforce offers with their Einstein Platform.
Read more
The Salesforce Einstein Platform brings the power of AI to most Salesforce products which can be daunting. This course helps eliminate confusion by looking at all that Salesforce offers with their Einstein Platform.
This course will help clear any confusion you have about the ever growing AI-based products available with Salesforce Einstein. In this course, Salesforce Einstein: The Big Picture, you’ll learn about the features and components that make up Salesforce Einstein. First, you’ll explore all the products available across each cloud. Next, you’ll explore an example of where one company was able to build predictions to improve customer service. Finally, you’ll learn how to start implementing good practices when approaching Einstein products. When you’re finished with this course, you’ll have the skills and knowledge of Salesforce Einstein needed to prepare your company to start using Einstein across Salesforce clouds.
This course is no longer available. Find something similar by browsing:
Salesforce Einstein
Artificial Intelligence
Salesforce Clouds
Customer Service
Marketing
Analytics
Developers
Register for this course and see more details by visiting:
OpenCourser.com/course/1o3n7a/salesforce
What's inside
Syllabus
Course Overview
What Is Salesforce Einstein?
Einstein Products for Sales, Service, and Marketing
Einstein Products for Commerce, Analytics, and Developers
Read more
Syllabus
Course Overview
What Is Salesforce Einstein?
Einstein Products for Sales, Service, and Marketing
Einstein Products for Commerce, Analytics, and Developers
Read more
Traffic lights
Traffic lights
Read about what's good
what should give you pause and
possible dealbreakers
Increases understanding of Salesforce cloud-based services and how they can be used for customer service, sales, and marketing
Covers innovative topics that are relevant to business
Taught by experienced instructors in the field
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Reviews summary
Salesforce einstein platform overview
According to students, this course provides a clear and concise overview of Salesforce Einstein, effectively demystifying the platform and its various components. It is particularly helpful for beginners or those needing a strategic, non-technical understanding, with many appreciating the well-structured content and the instructor's ability to explain complex concepts simply. While learners found it excellent for understanding the overall landscape, some noted it lacks deep dives or hands-on labs, making it too superficial for experienced users seeking implementable skills. It serves as an excellent stepping stone, preparing learners to explore specific Einstein products further.
Perfect for newcomers or those needing a strategic, non-technical understanding.
"Highly recommended for anyone new to Einstein or feeling overwhelmed by its vastness."
"It's perfect for understanding the landscape before deciding where to specialize. I felt much more confident after taking this course."
"As a project manager, I needed to understand what Einstein offers without getting bogged down in technical details. This course delivered exactly that."
A high-level view of Salesforce Einstein that clarifies its components.
"This course provided an excellent high-level overview of Salesforce Einstein. It really helped demystify the platform and its various components..."
"A very good introductory course. It covers the different Einstein products well and helped me grasp what each one does."
"Fantastic course for getting oriented with Salesforce Einstein... It clarified a lot of my initial confusion about the platform."
May be too basic or redundant for learners already familiar with Salesforce or AI.
"Honestly, this course felt too superficial. I already had some basic understanding of AI and Salesforce, and I didn't feel like I learned much new."
"If you're completely new, it's a decent starting point, but don't expect to gain implementable skills from it."
"It's just a catalog of Einstein products with brief descriptions. For anyone with some prior knowledge, it's likely too high-level."
Provides theoretical understanding but lacks practical application or hands-on.
"It's truly a 'big picture' course, so don't expect deep dives or hands-on labs."
"I was hoping for a bit more detail, even just a little bit of practical application or examples beyond the high-level descriptions."
"My only minor critique is that I wish there was a tiny bit more on real-world use cases, but for an 'overview', it's solid. It's a stepping stone, not a deep dive."
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Salesforce Einstein: The Big Picture with these
activities:
Attend an AI conference
Show steps
This activity will allow you to meet other people who are interested in AI and learn about the latest developments in the field.
Browse courses on
Artificial Intelligence
Show steps
-
Find an AI conference to attend
-
Register for the conference
-
Attend the conference sessions and workshops
-
Network with other attendees
Follow a tutorial on building an AI chatbot
Show steps
This activity will provide you with a step-by-step guide to building an AI chatbot, which is a valuable skill in many industries.
Browse courses on
Artificial Intelligence
Show steps
-
Find a tutorial on building an AI chatbot
-
Follow the steps in the tutorial
-
Test your chatbot and make improvements as needed
Read 'Artificial Intelligence: A Modern Approach'
Show steps
This book provides a comprehensive overview of the field of AI, covering both the theoretical foundations and practical applications.
View
Melania
on Amazon
Show steps
-
Read the book
-
Take notes on the key concepts
-
Answer the review questions at the end of each chapter
Four other activities
Expand to see all activities and additional details
Show all seven activities
Join a study group for Salesforce Einstein
Show steps
This activity will provide you with a support network of other students who are learning about Salesforce Einstein, and it will allow you to ask questions and share ideas.
Show steps
-
Find a study group for Salesforce Einstein
-
Join the study group
-
Participate in the study group discussions
Solve AI coding problems
Show steps
This activity will help you to improve your problem-solving skills and your understanding of AI algorithms.
Browse courses on
Artificial Intelligence
Show steps
-
Find a collection of AI coding problems
-
Attempt to solve the problems on your own
-
Review your solutions and identify areas for improvement
Develop a presentation on the role of AI in your industry
Show steps
This activity will help you to understand the potential applications of AI in your field and how to communicate those applications to others.
Browse courses on
Artificial Intelligence
Show steps
-
Research the role of AI in your industry
-
Develop a presentation outline
-
Create presentation slides
-
Deliver the presentation
Build a prototype AI application
Show steps
This activity will allow you to apply your knowledge of AI to a real-world problem and gain hands-on experience with AI development.
Browse courses on
Artificial Intelligence
Show steps
-
Identify a problem that can be solved using AI
-
Design the AI application
-
Develop the AI application
-
Test the AI application
Attend an AI conference
Show steps
This activity will allow you to meet other people who are interested in AI and learn about the latest developments in the field.
Browse courses on
Artificial Intelligence
Show steps
Show steps
Show steps
- Find an AI conference to attend
- Register for the conference
- Attend the conference sessions and workshops
- Network with other attendees
Follow a tutorial on building an AI chatbot
Show steps
This activity will provide you with a step-by-step guide to building an AI chatbot, which is a valuable skill in many industries.
Browse courses on
Artificial Intelligence
Show steps
Show steps
Show steps
- Find a tutorial on building an AI chatbot
- Follow the steps in the tutorial
- Test your chatbot and make improvements as needed
Read 'Artificial Intelligence: A Modern Approach'
Show steps
This book provides a comprehensive overview of the field of AI, covering both the theoretical foundations and practical applications.
View
Melania
on Amazon
Show steps
Show steps
Show steps
- Read the book
- Take notes on the key concepts
- Answer the review questions at the end of each chapter
Four other activities
Expand to see all activities and additional details
Show all seven activities
Join a study group for Salesforce Einstein
Show steps
This activity will provide you with a support network of other students who are learning about Salesforce Einstein, and it will allow you to ask questions and share ideas.
Show steps
Show steps
Show steps
- Find a study group for Salesforce Einstein
- Join the study group
- Participate in the study group discussions
Solve AI coding problems
Show steps
This activity will help you to improve your problem-solving skills and your understanding of AI algorithms.
Browse courses on
Artificial Intelligence
Show steps
Show steps
Show steps
- Find a collection of AI coding problems
- Attempt to solve the problems on your own
- Review your solutions and identify areas for improvement
Develop a presentation on the role of AI in your industry
Show steps
This activity will help you to understand the potential applications of AI in your field and how to communicate those applications to others.
Browse courses on
Artificial Intelligence
Show steps
Show steps
Show steps
- Research the role of AI in your industry
- Develop a presentation outline
- Create presentation slides
- Deliver the presentation
Build a prototype AI application
Show steps
This activity will allow you to apply your knowledge of AI to a real-world problem and gain hands-on experience with AI development.
Browse courses on
Artificial Intelligence
Show steps
Show steps
Show steps
- Identify a problem that can be solved using AI
- Design the AI application
- Develop the AI application
- Test the AI application
Career center
Learners who complete Salesforce Einstein: The Big Picture will develop knowledge and skills
that may be useful to these careers:
Machine Learning Engineer
Machine Learning Engineer
Machine Learning Engineers develop and maintain AI systems, leveraging advanced techniques like Einstein. This course offers a comprehensive overview of Salesforce Einstein, enabling you to understand its architecture, components, and practical applications in real-world scenarios.
Salesforce Developer
Salesforce Developer
Salesforce Developers build and customize Salesforce applications, often incorporating AI functionality. This course provides foundational knowledge of Einstein's architecture and components, empowering you to develop AI-powered Salesforce solutions that meet specific business requirements.
Salesforce Administrator
Salesforce Administrator
Salesforce Administrators manage and maintain Salesforce systems, including AI-powered features. This course offers a comprehensive overview of Einstein's capabilities, enabling you to configure and utilize AI solutions effectively within the Salesforce ecosystem.
Data Scientist
Data Scientist
Data Scientists use scientific methods to analyze data and extract insights, including AI-powered insights. This course provides a broad perspective on Einstein's AI capabilities across various business domains, enhancing your ability to identify and leverage AI solutions effectively.
Data Analyst
Data Analyst
Data Analysts use data to improve business processes and decision making, including AI implementation. This course provides a solid understanding of AI applications across different business areas like sales, service, and marketing, which can be valuable to a Data Analyst.
Marketing Manager
Marketing Manager
Marketing Managers develop and execute marketing strategies, often incorporating AI tools. This course offers a comprehensive understanding of Einstein's marketing capabilities, enabling you to leverage AI-powered insights and automation to optimize campaigns and drive lead generation.
Technical Architect
Technical Architect
Technical Architects design and manage technical solutions, including AI-powered systems. This course provides a comprehensive overview of Einstein's capabilities and architecture, enabling you to make informed decisions about AI integration and design effective technical solutions.
Data Architect
Data Architect
Data Architects design and manage data architectures, including AI-powered systems. This course provides a comprehensive overview of Einstein's capabilities and architecture, enabling you to build and maintain data architectures that support AI initiatives effectively.
Solutions Architect
Solutions Architect
Solutions Architects design and implement technical solutions, often incorporating AI components. This course provides a solid understanding of Einstein's architecture and components, enabling you to effectively design and implement AI-powered solutions that meet specific business requirements.
Software Engineer
Software Engineer
Software Engineers design, develop, and maintain software applications, often incorporating AI components. This course provides a solid understanding of Einstein's architecture and components, enabling you to effectively integrate AI functionality into software applications.
Sales Manager
Sales Manager
Sales Managers lead and manage sales teams, leveraging data and technology to drive performance. This course provides a comprehensive overview of Einstein's sales capabilities, empowering you to utilize AI-powered insights and tools to optimize sales processes and increase revenue.
Business Analyst
Business Analyst
Business Analysts analyze business processes and systems, often leveraging AI tools. This course provides a thorough understanding of Salesforce Einstein, equipping you with knowledge of its applications and benefits across different business functions, empowering you to drive data-driven decision-making.
Product Manager
Product Manager
Product Managers define and manage product roadmaps, often incorporating AI features. This course offers insights into Einstein's capabilities and applications across different business domains, enabling you to make informed decisions about AI integration and product development.
Customer Success Manager
Customer Success Manager
Customer Success Managers ensure customer satisfaction and adoption of products and services, including AI-powered solutions. This course provides insights into Einstein's capabilities and applications across different business areas, enabling you to effectively guide customers in leveraging AI to achieve desired outcomes.
Project Manager
Project Manager
Project Managers plan, execute, and deliver projects, including AI-powered projects. This course provides a foundational understanding of Einstein's architecture and components, enabling you to effectively manage AI-related projects and ensure successful implementation.
For more career information including salaries, visit:
OpenCourser.com/course/1o3n7a/salesforce
Reading list
We've selected ten books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Salesforce Einstein: The Big Picture.
Popular-level introduction to cosmology. It is written by one of the most famous scientists of all time. It will be especially useful for those who are interested in learning more about the nature of reality and the universe.
Save
Classic work of popular science. It provides a comprehensive overview of the history of the universe and our place in it. It will be especially useful for those who are interested in learning more about the nature of reality and the universe.
Explores the possibility of parallel universes. It is written by a physicist who is one of the leading experts on the subject. It will be especially useful for those who are interested in learning more about the nature of reality and the universe.
Save
Provides a popular-level introduction to string theory. It is written by a physicist who is one of the leading experts on the subject. It will be especially useful for those who are interested in learning more about the nature of reality and the universe.
Classic work of popular science. It provides a comprehensive overview of the history of the universe and our place in it. It will be especially useful for those who are interested in learning more about the nature of reality and the universe.
Popular-level introduction to human evolution. It argues that humans are just one of many species of chimpanzees. It will be especially useful for those who are interested in learning more about the nature of life and the universe.
Save
Memoir by a physicist who was one of the leading figures in the development of string theory. It provides a first-hand account of the scientific debates and controversies that have shaped the field of physics in recent decades. It will be especially useful for those who are interested in learning more about the history of physics and the nature of reality.
Popular-level introduction to atheism. It argues that there is no evidence to support the existence of God. It will be especially useful for those who are interested in learning more about the nature of reality and the universe.
Save
Memoir by one of the scientists who discovered the structure of DNA. It provides a first-hand account of the scientific process and the personal stories of the people involved. It will be especially useful for those who are interested in learning more about the history of science and the nature of life.
Novel that explores the nature of time and reality. It is written from the perspective of Albert Einstein, and it provides a unique insights into his mind and his work. It will be especially useful for those who are interested in learning more about Einstein's life and work.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/1o3n7a/salesforce
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