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Ronald Heifetz

The crises of our time generate enormous adaptive challenges for our families, organizations, communities, and societies. The need for leadership that can mobilize people to meet these challenges and improve life is critical.

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The crises of our time generate enormous adaptive challenges for our families, organizations, communities, and societies. The need for leadership that can mobilize people to meet these challenges and improve life is critical.

In this introductory course, you will explore strategies for leading in a changing world where adaptive pressures will continue to challenge all of us. You will discover new ways to approach complex organizational systems and take thoughtful action on the work we all face ahead. Most importantly, you will reflect on how to move forward on the leadership challenges you care about most.

What you'll learn

In this short introductory course, you will discover a diagnostic-and-action process for exercising leadership that explores the following foundational principles and strategies:

  • How to identify and unbundle complex challenges
  • How to understand the role of formal and informal authority
  • How to identify the key perspectives of stakeholders
  • How to build and renew trust relationships
  • How to approach conflict
  • How to implement personal strategies for surviving and thriving amidst change

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What's inside

Learning objectives

  • How to identify and unbundle complex challenges
  • How to understand the role of formal and informal authority
  • How to identify the key perspectives of stakeholders
  • How to build and renew trust relationships
  • How to approach conflict
  • How to implement personal strategies for surviving and thriving amidst change

Syllabus

Introduction: Get on the Balcony
1 Identify the Work to Be Done
2 Lead With, Beyond, and Without Authority
3.1 Take Action: Think Politically
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3.2 Take Action: Build Trust
3.3 Take Action: Orchestrate Conflict
4 Anchor Yourself
Conclusion: Staying Alive

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Suitable for leaders of all levels who seek to enhance their adaptive leadership skills for navigating complex challenges
Led by renowned leadership expert Ronald Heifetz
Provides a solid foundation in adaptive leadership, covering critical principles and strategies
Emphasizes practical application through case studies and real-world examples
Suitable for individuals seeking professional development in leadership or organizational management

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Reviews summary

Exceptional leadership concepts

Learners say this course provides foundational leadership principles and engaging content from a seasoned professor. Students especially appreciate the real-world strategies and practical tools that are applicable in everyday leadership.
The course combines instruction and personal reflection, which helps students apply the concepts to their own leadership experiences.
"The balance of instruction vs. personal reflection was very effective."
"This course will change your understanding of leadership and help to shape you so you can become a better leader by properly diagnosing the problem and using best practices to approach the work to be done."
"Bravo to this instructor!"
The seasoned professor who teaches this course is highly regarded for their engaging and inspiring delivery.
"Exceptional course taught by a seasoned professor with experience and ethos..."
"This instructor is very engaging, even though you are taking this course asynchronously."
"He inspires you to continue to learn, reflect, and practice using your own leadership problem to apply what you've learned..."
This course provides valuable and practical leadership principles that can be applied in everyday situations.
"This is an extremely valuable course and I am grateful to have found it to progress my leadership qualities both personally and professionally."
"The Course involves the concepts of leadership but not management. But leadership is different from management so it is good to attend the course."
"Many interesting concepts and new leadership tools to be found. Most intriguing to me where the everyday practical tools you come away with from this course."
Some students were taken by surprise when they realized that they had to pay to receive a passing grade.
"I felt very betrayed in the fact that it does not state clearly when you begin this course, that you will not obtain the passing grade unless you upgrade and pay for this."
"With a course that has trust as a topic, I felt very let down as I worked diligently to gain the maximum scores - without realising that a pass was not available to me whatever the outcome."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Exercising Leadership: Foundational Principles with these activities:
Explore Online Resources on Adaptive Leadership
Supplement your learning by accessing valuable resources on adaptive leadership from reputable organizations and thought leaders.
Browse courses on Adaptive Leadership
Show steps
  • Search for online articles, videos, and case studies on adaptive leadership
  • Identify credible resources from reputable sources
  • Review the materials to gain insights and perspectives
  • Apply the learning to your own work or community
Develop a Personal Leadership Toolkit
Compile resources and tools that will support your leadership development in the face of changing challenges.
Browse courses on Leadership Skills
Show steps
  • Identify key leadership skills and concepts
  • Gather relevant articles, books, and online resources
  • Create a personal library or online repository
  • Review and update your toolkit regularly
Join a Peer Learning Group
Connect with other students or professionals to share experiences, receive feedback, and enhance your understanding of the course material.
Show steps
  • Identify potential peer learning partners
  • Schedule regular meetings to discuss course topics and challenges
  • Take turns leading discussions and sharing insights
  • Provide constructive feedback to your peers
Five other activities
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Show all eight activities
Read Leading Change: Why Transformation Efforts Fail
Understand the challenges of organizational change and learn effective strategies for leading successful transformations.
Show steps
  • Analyze the challenge using the diagnostic framework presented in the book
  • Read the book's introduction and first chapter to grasp the central concepts
  • Identify a specific adaptive challenge you are facing in your own work or community
  • Develop an action plan to address the challenge, considering the principles of adaptive leadership
Practice Identifying and Unbundling Complex Challenges
Develop your ability to break down complex challenges into manageable components and develop effective strategies to address them.
Browse courses on Adaptive Leadership
Show steps
  • Identify a real-world challenge facing your team or organization
  • Use the diagnostic framework from the course to analyze the challenge
  • Break the challenge down into smaller, more manageable components
  • Develop potential solutions for each component
  • Evaluate the potential solutions and select the best course of action
Contribute to an Open-Source Project on Adaptive Leadership
Make a meaningful contribution to the community by sharing your knowledge and skills through an open-source project.
Browse courses on Adaptive Leadership
Show steps
  • Identify an open-source project related to adaptive leadership
  • Review the project's documentation and contribute feedback
  • Submit bug reports or feature requests
  • Develop and contribute code or other materials
Develop a Leadership Vision and Strategy
Craft a clear and compelling vision for your team or organization and develop a strategy to achieve it in a changing environment.
Browse courses on Strategic Planning
Show steps
  • Conduct a self-assessment to identify your strengths and weaknesses as a leader
  • Gather input from stakeholders to understand their needs and expectations
  • Analyze the current situation and identify challenges and opportunities
  • Develop a leadership vision that aligns with the organization's mission and values
  • Create a strategic plan that outlines the steps to achieve the vision
Lead a Change Initiative in Your Own Organization
Put your learning into practice by initiating and leading a change effort within your own organization.
Browse courses on Adaptive Leadership
Show steps
  • Identify an area where change is needed or desirable
  • Develop a change vision and strategy
  • Build a coalition of support and overcome resistance
  • Implement the change and monitor its progress
  • Evaluate the impact of the change and make adjustments as needed

Career center

Learners who complete Exercising Leadership: Foundational Principles will develop knowledge and skills that may be useful to these careers:
Chief Executive Officer
Chief Executive Officers lead the development and execution of organizational strategies. They oversee all aspects of a company's operations, including budgeting, planning, and staffing. The course Exercising Leadership: Foundational Principles can help equip you with the skills to identify and address complex challenges, build trust relationships, and approach conflict effectively - all of which are essential responsibilities of a CEO. By understanding the role of formal and informal authority, you can also navigate the dynamics of leading a large organization and motivating employees to achieve its goals.
Program Manager
Program Managers are responsible for planning, executing, and completing programs. They oversee all aspects of a program, including budget, timeline, and team management. The course Exercising Leadership: Foundational Principles can help equip you with the skills to identify and unbundle complex challenges, understand the role of formal and informal authority, and build trust relationships. By implementing personal strategies for surviving and thriving amidst change, you can also effectively lead a team and achieve program goals.
Chief Operating Officer
Chief Operating Officers are responsible for the day-to-day operations of a company. They oversee all aspects of a company's operations, including production, marketing, and sales. The course Exercising Leadership: Foundational Principles can help you develop skills in identifying and unbundling complex challenges, understanding the role of formal and informal authority, and building trust relationships. By implementing personal strategies for surviving and thriving amidst change, you can also effectively lead a team and achieve organizational goals.
General Manager
General Managers are responsible for the overall management of a company or organization. They oversee all aspects of the organization, including strategic planning, financial management, and human resources. The course Exercising Leadership: Foundational Principles can help you build a foundation in identifying and addressing complex challenges, understanding the role of formal and informal authority, and building trust relationships. By learning how to approach conflict effectively and implement personal strategies for surviving and thriving amidst change, you can effectively lead a team and achieve organizational goals.
Vice President
Vice Presidents play a key role in the strategic planning and decision-making of a company. They typically oversee a specific business unit or function, such as finance, marketing, or sales. The course Exercising Leadership: Foundational Principles can provide you with the skills to identify and unbundle complex challenges, understand the role of formal and informal authority, and build trust relationships. By learning how to approach conflict effectively and implement personal strategies for surviving and thriving amidst change, you can contribute to the success of your business unit and the overall organization.
Senior Manager
Senior Managers are responsible for leading and managing a team of employees within a specific department or function. They oversee the day-to-day operations of their department and contribute to the strategic planning of the organization. The course Exercising Leadership: Foundational Principles can provide the skills to identify and address complex challenges, understand the role of formal and informal authority, and build trust relationships. By learning how to approach conflict effectively and implement personal strategies for surviving and thriving amidst change, you can effectively lead a team and achieve organizational goals.
Project Manager
Project Managers are responsible for planning, executing, and completing projects. They oversee all aspects of a project, including budget, timeline, and team management. The course Exercising Leadership: Foundational Principles can help equip you with the skills to identify and unbundle complex challenges, understand the role of formal and informal authority, and build trust relationships. By implementing personal strategies for surviving and thriving amidst change, you can also effectively lead a team and achieve project goals.
Consultant
Consultants provide advice and guidance to organizations on a variety of topics, including strategy, operations, and finance. They work with clients to identify and address complex challenges, and develop and implement solutions. The course Exercising Leadership: Foundational Principles can help equip you with the skills to identify and unbundle complex challenges, understand the role of formal and informal authority, and build trust relationships. By learning how to approach conflict effectively and implement personal strategies for surviving and thriving amidst change, you can effectively advise clients and help them achieve their goals.
Teacher
Teachers plan, organize, and deliver instruction to students. They work to create a positive and supportive learning environment, and help students achieve their academic goals. The course Exercising Leadership: Foundational Principles may be useful in providing a foundation in identifying and addressing complex challenges, understanding the role of formal and informal authority, and building trust relationships. These skills are essential for creating an effective learning environment and helping students succeed.
Marketing Manager
Marketing Managers plan, organize, and direct the marketing activities of an organization. They work to develop and implement marketing strategies, and ensure that the organization's products or services are effectively promoted and sold. The course Exercising Leadership: Foundational Principles may be useful in providing a foundation in identifying and addressing complex challenges, understanding the role of formal and informal authority, and building trust relationships. These skills are essential for leading a marketing team and achieving organizational goals.
Sales Manager
Sales Managers plan, organize, and direct the sales activities of an organization. They work to develop and implement sales strategies, and ensure that the organization's products or services are effectively sold to customers. The course Exercising Leadership: Foundational Principles may be useful in providing a foundation in identifying and addressing complex challenges, understanding the role of formal and informal authority, and building trust relationships. These skills are essential for leading a sales team and achieving organizational goals.
Social Worker
Social Workers help people cope with personal and social problems. They provide counseling, support, and resources to individuals, families, and groups. The course Exercising Leadership: Foundational Principles may be useful in providing a foundation in identifying and addressing complex challenges, understanding the role of formal and informal authority, and building trust relationships. These skills are essential for providing effective social work services and helping clients achieve their goals.
Policy Analyst
Policy Analysts research, analyze, and evaluate public policies. They make recommendations to policymakers on how to improve policies and programs. The course Exercising Leadership: Foundational Principles may be useful in providing a foundation in identifying and addressing complex challenges, understanding the role of formal and informal authority, and building trust relationships. These skills are essential for conducting policy analysis and making effective policy recommendations.
Human Resources Manager
Human Resources Managers plan, organize, and direct the human resources functions of an organization. They work to attract, develop, and retain employees, and ensure that the organization complies with all applicable laws and regulations. The course Exercising Leadership: Foundational Principles may be useful in providing a foundation in identifying and addressing complex challenges, understanding the role of formal and informal authority, and building trust relationships. These skills are essential for leading a human resources department and achieving organizational goals.
Nonprofit Manager
Nonprofit Managers plan, organize, and direct the activities of nonprofit organizations. They work to achieve the organization's mission and goals, and ensure that it operates efficiently and effectively. The course Exercising Leadership: Foundational Principles may be useful in providing a foundation in identifying and addressing complex challenges, understanding the role of formal and informal authority, and building trust relationships. These skills are essential for leading a nonprofit organization and achieving its goals.

Reading list

We've selected 13 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Exercising Leadership: Foundational Principles.
Has been written by one of the instructors for this course. As such, it will provide additional context for this course.
Is an industry reference for anybody in the field of organizational theory.
Will give you an introduction to the concept of good and bad strategy, which is important for leaders.
Supplements the course by giving you a more modern perspective on leadership in the context of running a technology startup.
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Will give you an introduction to the concept of intrinsic motivation, which is important for leading others.
Adds additional depth to the concept of building trust within the workplace.
Useful reference tool for understanding the concepts of leadership from a 360-degree perspective.

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