The Ultimate Business English Course For Professionals from Udemy

What's inside

Learning objectives

Learn essential business english vocabulary and grammar for your job or career.
Learn how to plan, organize, and participate in business meetings in english.

Learn how to plan and organize professional presentations in english.
Learn how to read and write professional and effective emails in english.

Learn essential business english vocabulary and grammar for your job or career.
Learn how to plan, organize, and participate in business meetings in english.
Learn how to plan and organize professional presentations in english.
Learn how to read and write professional and effective emails in english.

Syllabus

Introduction

Welcome to the course!

Module 1-English For Business Meetings

Meeting Basics

Arranging A Meeting

Rescheduling A Meeting

Meeting Vocabulary

Using Prepositions Of Time And Place

Introducing Yourself At The Meeting

Making Small Talk Before A Meeting

Making Small Talk Conversations Better

Keeping Conversations Going

Starting A Meeting

Listen To The Meeting: A Formal Meeting

Verbs And Phrasal Verbs For Meetings

The Meeting Agenda

Interrupting In A Meeting

Asking For Clarification In A Meeting

Talking About Cause And Effect

Reporting Information In A Meeting

Expressing Opinions In A Meeting

How To Disagree In A Meeting

Using ‘Diplomatic’ Language

Listen To The Meeting: A Performance Review

Focusing On Decisions And Time

Negotiating In Meetings

Listen To The Meeting: Negotiating A Lease

Accepting And Rejecting Offers

Listen To The Meeting: A Purchasing Decision

Introduction To Meeting Minutes

Practice: Taking Meeting Minutes

Ending A Meeting

Meetings Module Quiz

Module 2-English For Business Presentations

Opening Your Presentation

Using Formal Or Informal Language In Your Presentation

Structuring Your Presentation

Outlining Your Presentation

Listen To The Presentation: A Formal And Informal Opening

Practice: Arranging A Presentation

Talking About Timing, Handouts, And Questions

Getting The Audience’s Attention

Stating The Purpose Of Your Presentation

Using Signposting Phrases

Phrases Using 'As'

Using ‘Approximate’ Numbers

Using Visuals For Your Presentation

Different Kinds Of Visuals

Making Visuals Easier To Read

Explaining Visuals

Explaining Graphs

Emphasizing Important Points

Talking About Solving Problems

Describing Results And Showing Contrast

Using The Verbs Rise And Raise

Making A Strong Conclusion

Checklist For Conclusions

Dealing With Questions At The End Of A Presentation

Presentations Module Quiz

Module 3-English For Business Emails

Email Basics

Symbols And Email Addresses

Using Contractions And Apostrophes In Emails

Email Structure

Review Of Present Perfect For Emails

Review Of Causative-Have For Emails

Writing Powerful Subject Lines

Making Questions More Polite In Emails

Using Formal And Informal Language In Emails

When To Use Formal Email

Formal And Informal Vocabulary

Using Colloquial Language In Emails

Being Diplomatic In Emails

Numbers And Deadlines In Emails

Verb-Noun Phrases For Emails

The Language Used For Informing And Replying

Clients vs Customers

Using Exclamation Points And Caps In Emails

Practice: An Email From The Boss

Organizing Dates, Times, And Places

Saying You’re Not Available

Ending Your Email

Email Words And Phrases

Emails Module Quiz

Module 4-English For Telephoning

Telephoning Basics

Using Formal And Informal Language

Communication Problems

Making Conversations More Polite

Saying Numbers And Symbols

Using Active Listening

Voicemail And Messages

Referring To Previous Communications

Practice: Listening To Phone Calls

Saying Dates And Times Correctly

Making And Confirming Arrangements

Making Small Talk On The Phone

Changing An Arrangement

All About Complaints

Handling Special Problems On Telephone Calls

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in The Ultimate Business English Course For Professionals with these activities:

Review Basic Grammar Concepts

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Reinforce your understanding of basic grammar rules to improve clarity and professionalism in your business communications.

Browse courses on Basic Grammar

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Identify areas of weakness in grammar.
Review grammar rules and examples.
Complete practice exercises.

Read 'Business English for Success'

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Enhance your understanding of business English principles and best practices by reading a comprehensive guide.

View Business English, Loose-Leaf Version on Amazon

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Obtain a copy of 'Business English for Success'.
Read the chapters relevant to the course modules.
Take notes on key concepts and examples.

Practice Writing Business Emails

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Improve your email writing skills by practicing different types of business emails, focusing on clarity, conciseness, and professionalism.

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Choose a business email scenario.
Draft an email based on the scenario.
Review and revise the email for clarity and tone.

Four other activities

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Create a Mock Business Presentation

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Solidify your presentation skills by creating and delivering a mock business presentation on a topic related to your field.

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Select a relevant business topic.
Develop an outline and create visuals.
Practice delivering the presentation.

Review 'The Elements of Style'

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Improve your overall writing skills by reviewing a classic guide to English style and usage.

View Melania on Amazon

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Obtain a copy of 'The Elements of Style'.
Review the key rules and principles.
Apply the principles to your business writing.

Develop a Business Communication Style Guide

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Create a style guide for your company or team to ensure consistent and professional communication across all channels.

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Research best practices in business communication.
Define guidelines for email, presentations, and meetings.
Document the style guide and share it with your team.

Tutor other students

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Help other students by answering questions and providing guidance on business English concepts.

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Offer to help other students.
Answer questions and provide explanations.
Share resources and tips.

Career center

Learners who complete The Ultimate Business English Course For Professionals will develop knowledge and skills that may be useful to these careers:

International Sales Representative

As an International Sales Representative, you act as the face of your company in foreign markets, building relationships with clients and closing deals. This course provides the essential communication skills needed to succeed in this role. The modules on business meetings, presentations, telephone calls, and email correspondence are directly relevant to your daily interactions with international clients. The course helps you learn how to negotiate effectively, present your products or services persuasively, and handle client inquiries with professionalism. You will also learn how to structure professional voicemail messages, and more.

See salaries and explore the career path for International Sales Representative

International Business Development Manager

As an International Business Development Manager, you'll navigate diverse global markets, establishing and nurturing relationships with international clients and partners. This course equips you with the communication skills necessary to thrive in this role. You will learn how to effectively participate in business meetings, deliver compelling presentations, craft professional emails, and handle telephone conversations with confidence. These skills build a foundation for clear and persuasive communication, crucial for negotiating deals and expanding your company's international reach. Mastering the art of cross-cultural communication, negotiation, and professional correspondence ensures success in this dynamic and globally focused role.

See salaries and explore the career path for International Business Development Manager

Account Manager

An Account Manager serves as the primary point of contact between a company and its clients, building and maintaining strong relationships. This course helps you to refine your English communication skills, enabling you to communicate with clients effectively. Mastering business meetings, presentations, telephone conversations, and email correspondence will enhance your ability to understand client needs, resolve issues, and ensure client satisfaction. The course modules on using formal and informal language will come in handy.

See salaries and explore the career path for Account Manager

Global Marketing Manager

The role of a Global Marketing Manager involves crafting and executing marketing strategies that resonate with diverse international audiences. This course helps you effectively communicate your marketing ideas and strategies across cultures. The course modules on business meetings, presentations, and emails provide practical skills for collaborating with international teams and presenting marketing plans to stakeholders. By mastering professional communication in English, you can ensure your message is heard and understood, leading to successful global marketing campaigns. You will also learn how to create powerful subject lines that make people want to open your marketing emails.

See salaries and explore the career path for Global Marketing Manager

Recruiter

Recruiters find and attract qualified candidates to fill open positions within an organization. This role requires strong communication skills to effectively screen candidates, conduct interviews, and negotiate job offers. This course helps to develop your English communication skills, enabling you to connect with candidates and convey your organization's culture effectively. Mastering telephone conversation etiquette, presentation skills, and email correspondence, will enhance your ability to represent your organization and attract top talent.

See salaries and explore the career path for Recruiter

Cross-Cultural Trainer

A Cross Cultural Trainer develops and delivers training programs to help individuals and teams work effectively across different cultures. This role requires excellent communication and presentation skills, which this course will provide to you. The modules on business meetings, presentations, and emails offer practical skills for teaching others how to navigate cultural differences in professional settings. By refining your own English communication skills, you will be better equipped to guide others in developing their cross-cultural competence. This will help you deliver engaging and informative training sessions. The material on using formal and informal language in emails may prove especially useful.

See salaries and explore the career path for Cross-Cultural Trainer

Management Consultant

A Management Consultant provides expert advice to organizations to improve their performance and efficiency. This role demands excellent communication skills to effectively present recommendations and facilitate change. This course helps you to refine your English communication skills, enabling you to communicate with clients effectively. Mastering business meetings, presentations, and email correspondence will enhance your ability to analyze business problems, develop solutions, and guide clients toward success.

See salaries and explore the career path for Management Consultant

Sales Manager

A Sales Manager leads and motivates a team of sales representatives to achieve sales targets. Effective communication is crucial for coaching team members, conducting sales meetings, and presenting sales strategies to leadership. This course helps you to refine your English communication skills, enabling you to motivate your team and communicate effectively. Mastering business meetings, presentations, and email correspondence will enhance your leadership abilities and help you drive sales performance. You will learn how to negotiate effectively, present your products or services persuasively, and handle client inquiries with professionalism.

See salaries and explore the career path for Sales Manager

Call Center Manager

A Call Center Manager oversees the operations of a call center, ensuring that customer service representatives provide excellent service to customers. This course helps you to refine your English communication skills, enabling you to train your team to communicate with clients effectively. Mastering telephone conversation etiquette will enhance your ability to manage customer interactions and drive customer satisfaction. The material related to handling complaints may prove especially useful.

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Administrative Assistant

An Administrative Assistant provides administrative support to an office or department, including managing correspondence, scheduling meetings, and handling phone calls. This course helps you to refine your English communication skills, enabling you to perform your duties with greater confidence and professionalism. Mastering business meetings, presentations, and email correspondence will enhance your ability to communicate effectively with colleagues and clients. The section on voicemail messages may also be useful.

See salaries and explore the career path for Administrative Assistant

International Project Manager

An International Project Manager oversees projects with teams and stakeholders across different countries and cultures. Communication is key to coordinating project activities and ensuring everyone is on the same page. This course helps you refine your English communication skills, enabling you to lead international project teams effectively. Mastering business meetings, presentations, email correspondence, and telephone etiquette will enhance your ability to manage project timelines, resolve conflicts, and deliver successful outcomes. You will also learn how to ask for clarification when communicating with team members.

See salaries and explore the career path for International Project Manager

Human Resources Manager

The Human Resources Manager is responsible for ensuring the efficient and effective management of employees within an organization. This course may be useful because effective communication is essential in human resources. The modules on business meetings, presentations, telephone calls, and email correspondence are directly relevant to your daily interactions with employees. The course helps build a foundation for clear and persuasive communication, crucial for conducting performance reviews, resolving conflicts, and implementing company policies.

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Training Coordinator

Training Coordinators organize and facilitate training programs for employees to enhance their skills and knowledge. The course may be useful because it helps you to refine your English communication skills, enabling you to deliver engaging and effective training sessions. Mastering business meetings, presentations, and email correspondence will enhance your ability to communicate training objectives and facilitate learning. In particular, the course section on professional presentations provides an essential foundation.

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Public Relations Specialist

A Public Relations Specialist manages an organization's communication with the public, including media relations, press releases, and social media. Excellent communication skills are essential for conveying key messages and maintaining a positive image. This course helps you to refine your English communication skills, enabling you to craft compelling press releases and engage with media representatives effectively. Mastering business meetings, presentations, and email correspondence will enhance your ability to manage public perception and promote your organization's brand.

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Technical Writer

Technical Writers create clear and concise documentation for technical products and services. While this role often involves written communication, effective communication skills are valued. This course may be useful because the emails module provides guidance on writing clear and professional emails, while the module on business meetings may help when collaborating with subject matter experts to gather information. By mastering these skills, you can improve the clarity and effectiveness of your technical documentation.

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The Ultimate Business English Course For Professionals

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