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G. Scott Barlow

Do you need to improve your English for your career? Are you nervous or shy when you have to use English at work? This course is designed to help working professionals learn the Business English skills they need to be more successful. There are four modules in the course: Business Meetings, Business Presentations, Business Emails, and Business Telephone Calls. In the Business Meetings module, you will learn a variety of skills including how to arrange a meeting, how to reschedule a meeting, how to interrupt in a meeting, how to end a meeting, and more. In the Presentations module, you will learn how to open a presentation, how to get your audience's attention at the beginning of the presentation, how to effectively use visuals, how to explain visuals in a professional way, how to make a strong conclusion at the end of the presentation, and how to handle questions from the audience. In the Business Emails module, you will learn the basic structure of emails, how and when to use formal and informal language, how to write powerful subject lines that make people want to open your emails, and how to end an email professionally. In the Business Telephoning module, you'll learn how to leave professional messages, how to interrupt politely, how to structure a professional voicemail message, and much more. The course will also teach you how to negotiate including accepting and rejecting offers. There are 53 downloadable worksheets in both US and A4 formats. This is a complete Business English course that every business person should take.

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What's inside

Learning objectives

  • Learn essential business english vocabulary and grammar for your job or career.
  • Learn how to plan, organize, and participate in business meetings in english.
  • Learn how to plan and organize professional presentations in english.
  • Learn how to read and write professional and effective emails in english.

Syllabus

Introduction
Welcome to the course!
Module 1-English For Business Meetings
Meeting Basics
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Offers comprehensive modules on meetings, presentations, emails, and telephone calls, which are essential for effective workplace communication
Includes instruction on negotiating, which is a valuable skill for professionals in various business contexts
Provides 53 downloadable worksheets in both US and A4 formats, offering practical exercises for skill development
Covers formal and informal language usage, which is crucial for adapting communication to different professional situations
Focuses on practical skills such as arranging meetings, handling presentations, and writing effective emails, which are immediately applicable in the workplace
Examines the nuances of telephone communication, including leaving professional messages and handling complaints, which are important for customer service and client relations

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Reviews summary

Practical business english for professionals

According to students, this course is a highly practical and comprehensive guide specifically designed for working professionals. Learners say it provides clear explanations and useful language for key business situations like meetings, presentations, emails, and telephone calls. Many appreciate the structured modules and the downloadable worksheets, finding them helpful for practice. While the course is widely praised for its relevance to real-world business needs, some learners note that it focuses primarily on vocabulary and phrasing, and might not offer extensive opportunities for live speaking practice, which is typical for this course format.
Downloadable materials aid learning.
"The downloadable worksheets are a great resource for practicing the concepts learned in the videos."
"I found the worksheets really helped solidify my understanding and provided extra practice."
"Having worksheets in both US and A4 formats is a thoughtful touch."
"The exercises in the worksheets complement the video lessons effectively."
Strong emphasis on practical language.
"The course provides a wealth of useful vocabulary and common phrases used in business."
"I learned many new professional expressions that I can use immediately."
"It's a great way to build my repertoire of business English language."
"The focus on specific phrases for meetings and emails is very helpful."
Well-organized modules are easy to follow.
"The course is very well structured into clear modules for different business communication types."
"I appreciated the logical flow from basics to more specific scenarios within each module."
"The explanations are very clear and easy to understand, even for complex topics."
"The course structure makes it simple to navigate and find the information I need."
Highly relevant for professional contexts.
"This course is exactly what I needed for improving my English skills for my job. The topics covered are very practical."
"I've found the sections on meetings and emails particularly useful in my daily work communication."
"The language and phrases taught are directly applicable to real business situations I encounter regularly."
"It's truly geared towards working professionals and addresses common challenges they face."
Limited opportunity for speaking practice.
"While great for understanding, it would be even better with opportunities for live speaking practice or interaction."
"As with many online courses, the main limitation is the lack of real-time conversation practice."
"I supplemented this course with other methods to practice speaking the phrases I learned."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in The Ultimate Business English Course For Professionals with these activities:
Review Basic Grammar Concepts
Reinforce your understanding of basic grammar rules to improve clarity and professionalism in your business communications.
Browse courses on Basic Grammar
Show steps
  • Identify areas of weakness in grammar.
  • Review grammar rules and examples.
  • Complete practice exercises.
Read 'Business English for Success'
Enhance your understanding of business English principles and best practices by reading a comprehensive guide.
Show steps
  • Obtain a copy of 'Business English for Success'.
  • Read the chapters relevant to the course modules.
  • Take notes on key concepts and examples.
Practice Writing Business Emails
Improve your email writing skills by practicing different types of business emails, focusing on clarity, conciseness, and professionalism.
Show steps
  • Choose a business email scenario.
  • Draft an email based on the scenario.
  • Review and revise the email for clarity and tone.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Create a Mock Business Presentation
Solidify your presentation skills by creating and delivering a mock business presentation on a topic related to your field.
Show steps
  • Select a relevant business topic.
  • Develop an outline and create visuals.
  • Practice delivering the presentation.
Review 'The Elements of Style'
Improve your overall writing skills by reviewing a classic guide to English style and usage.
View Melania on Amazon
Show steps
  • Obtain a copy of 'The Elements of Style'.
  • Review the key rules and principles.
  • Apply the principles to your business writing.
Develop a Business Communication Style Guide
Create a style guide for your company or team to ensure consistent and professional communication across all channels.
Show steps
  • Research best practices in business communication.
  • Define guidelines for email, presentations, and meetings.
  • Document the style guide and share it with your team.
Tutor other students
Help other students by answering questions and providing guidance on business English concepts.
Show steps
  • Offer to help other students.
  • Answer questions and provide explanations.
  • Share resources and tips.

Career center

Learners who complete The Ultimate Business English Course For Professionals will develop knowledge and skills that may be useful to these careers:
International Sales Representative
As an International Sales Representative, you act as the face of your company in foreign markets, building relationships with clients and closing deals. This course provides the essential communication skills needed to succeed in this role. The modules on business meetings, presentations, telephone calls, and email correspondence are directly relevant to your daily interactions with international clients. The course helps you learn how to negotiate effectively, present your products or services persuasively, and handle client inquiries with professionalism. You will also learn how to structure professional voicemail messages, and more.
International Business Development Manager
As an International Business Development Manager, you'll navigate diverse global markets, establishing and nurturing relationships with international clients and partners. This course equips you with the communication skills necessary to thrive in this role. You will learn how to effectively participate in business meetings, deliver compelling presentations, craft professional emails, and handle telephone conversations with confidence. These skills build a foundation for clear and persuasive communication, crucial for negotiating deals and expanding your company's international reach. Mastering the art of cross-cultural communication, negotiation, and professional correspondence ensures success in this dynamic and globally focused role.
Account Manager
An Account Manager serves as the primary point of contact between a company and its clients, building and maintaining strong relationships. This course helps you to refine your English communication skills, enabling you to communicate with clients effectively. Mastering business meetings, presentations, telephone conversations, and email correspondence will enhance your ability to understand client needs, resolve issues, and ensure client satisfaction. The course modules on using formal and informal language will come in handy.
Global Marketing Manager
The role of a Global Marketing Manager involves crafting and executing marketing strategies that resonate with diverse international audiences. This course helps you effectively communicate your marketing ideas and strategies across cultures. The course modules on business meetings, presentations, and emails provide practical skills for collaborating with international teams and presenting marketing plans to stakeholders. By mastering professional communication in English, you can ensure your message is heard and understood, leading to successful global marketing campaigns. You will also learn how to create powerful subject lines that make people want to open your marketing emails.
Recruiter
Recruiters find and attract qualified candidates to fill open positions within an organization. This role requires strong communication skills to effectively screen candidates, conduct interviews, and negotiate job offers. This course helps to develop your English communication skills, enabling you to connect with candidates and convey your organization's culture effectively. Mastering telephone conversation etiquette, presentation skills, and email correspondence, will enhance your ability to represent your organization and attract top talent.
Cross-Cultural Trainer
A Cross Cultural Trainer develops and delivers training programs to help individuals and teams work effectively across different cultures. This role requires excellent communication and presentation skills, which this course will provide to you. The modules on business meetings, presentations, and emails offer practical skills for teaching others how to navigate cultural differences in professional settings. By refining your own English communication skills, you will be better equipped to guide others in developing their cross-cultural competence. This will help you deliver engaging and informative training sessions. The material on using formal and informal language in emails may prove especially useful.
Management Consultant
A Management Consultant provides expert advice to organizations to improve their performance and efficiency. This role demands excellent communication skills to effectively present recommendations and facilitate change. This course helps you to refine your English communication skills, enabling you to communicate with clients effectively. Mastering business meetings, presentations, and email correspondence will enhance your ability to analyze business problems, develop solutions, and guide clients toward success.
Sales Manager
A Sales Manager leads and motivates a team of sales representatives to achieve sales targets. Effective communication is crucial for coaching team members, conducting sales meetings, and presenting sales strategies to leadership. This course helps you to refine your English communication skills, enabling you to motivate your team and communicate effectively. Mastering business meetings, presentations, and email correspondence will enhance your leadership abilities and help you drive sales performance. You will learn how to negotiate effectively, present your products or services persuasively, and handle client inquiries with professionalism.
Call Center Manager
A Call Center Manager oversees the operations of a call center, ensuring that customer service representatives provide excellent service to customers. This course helps you to refine your English communication skills, enabling you to train your team to communicate with clients effectively. Mastering telephone conversation etiquette will enhance your ability to manage customer interactions and drive customer satisfaction. The material related to handling complaints may prove especially useful.
Administrative Assistant
An Administrative Assistant provides administrative support to an office or department, including managing correspondence, scheduling meetings, and handling phone calls. This course helps you to refine your English communication skills, enabling you to perform your duties with greater confidence and professionalism. Mastering business meetings, presentations, and email correspondence will enhance your ability to communicate effectively with colleagues and clients. The section on voicemail messages may also be useful.
International Project Manager
An International Project Manager oversees projects with teams and stakeholders across different countries and cultures. Communication is key to coordinating project activities and ensuring everyone is on the same page. This course helps you refine your English communication skills, enabling you to lead international project teams effectively. Mastering business meetings, presentations, email correspondence, and telephone etiquette will enhance your ability to manage project timelines, resolve conflicts, and deliver successful outcomes. You will also learn how to ask for clarification when communicating with team members.
Human Resources Manager
The Human Resources Manager is responsible for ensuring the efficient and effective management of employees within an organization. This course may be useful because effective communication is essential in human resources. The modules on business meetings, presentations, telephone calls, and email correspondence are directly relevant to your daily interactions with employees. The course helps build a foundation for clear and persuasive communication, crucial for conducting performance reviews, resolving conflicts, and implementing company policies.
Training Coordinator
Training Coordinators organize and facilitate training programs for employees to enhance their skills and knowledge. The course may be useful because it helps you to refine your English communication skills, enabling you to deliver engaging and effective training sessions. Mastering business meetings, presentations, and email correspondence will enhance your ability to communicate training objectives and facilitate learning. In particular, the course section on professional presentations provides an essential foundation.
Public Relations Specialist
A Public Relations Specialist manages an organization's communication with the public, including media relations, press releases, and social media. Excellent communication skills are essential for conveying key messages and maintaining a positive image. This course helps you to refine your English communication skills, enabling you to craft compelling press releases and engage with media representatives effectively. Mastering business meetings, presentations, and email correspondence will enhance your ability to manage public perception and promote your organization's brand.
Technical Writer
Technical Writers create clear and concise documentation for technical products and services. While this role often involves written communication, effective communication skills are valued. This course may be useful because the emails module provides guidance on writing clear and professional emails, while the module on business meetings may help when collaborating with subject matter experts to gather information. By mastering these skills, you can improve the clarity and effectiveness of your technical documentation.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in The Ultimate Business English Course For Professionals.
Provides a comprehensive overview of business English, covering grammar, vocabulary, and writing skills. It is particularly useful for understanding the nuances of formal and informal language in various business contexts. The book serves as a valuable reference tool for improving email writing, presentation skills, and meeting participation. It is commonly used as a textbook in business communication courses.

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