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Software-as-a-Service contracts bridge the gap between what the SaaS vendor controls and what your business expects. This course will teach you the basic principles of SaaS application contracts, so you can measure if your expectations are being met.
Software-as-a-Service contracts bridge the gap between what the SaaS vendor controls and what your business expects. This course will teach you the basic principles of SaaS application contracts, so you can measure if your expectations are being met.
Software-as-a-Service (SaaS) has a reputation for being outside of your IT department’s control. In this course, Managing Software-as-a-Service Contracts, you’ll learn why the agreement you have with the vendor is important for bridging that gap. First, you'll delve into the different components of a SaaS contract. Next, you’ll discover how to track if the vendor is providing an acceptable level of service. Finally, you’ll explore which key technical metrics you can monitor to ensure the solution is performing well. When you’re finished with this course, you'll have the skills and knowledge of the Software-as-a-Service contract principles needed to successfully manage SaaS contracts in alignment with your business expectations.
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The instructor's deep knowledge and experience are highly valued.
Focuses on crucial vendor and technical performance monitoring.
Excellent breakdown of key SaaS contract components and terms.
Provides immediately applicable knowledge for managing SaaS contracts.
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