قيادة الفرق from Coursera

في هذه الدورة التدريبيّة، ستتعلم كيفية بناء فريقك، وتحسين مهارات العمل الجماعي والتعاون، والحفاظ على أداء الفريق من خلال التعلّم والتحسين المستمرّين.

وعلى وجه الخصوص، ستتعلم أفضل الممارسات لتكوين فريق ومواءمة أهداف الفرد مع أهداف الفريق.

وستتعلم أيضًا كيفية تحديد الأدوار، وبناء الهياكل، وإدارة عمليّة صُنع القرار، بحيث يتفوّق فريقك.

وستساعدك أيضًا هذه الدورة التدريبيّة على إدارة العمليات المُهمة للفريق، مثل: تسوية النزاعات، وبناء الثقة التي تؤثّر تأثيرًا كبيرًا في أداء فريقك.

ستناقش بعضًا من أفضل الطرق لتوظيف الإمكانات الإنتاجية للفرق في الوقت الذي تخفف فيه من مخاطر العمل الجماعي وفخاخه. وفي المنظمات الحديثة، تتم أغلب الأعمال في فرق، ولكن تتفاوت نتائج العمل الجماعي تفاوتًا استثنائيًّا.

تفتقر العديد من الفرق إلى الإعداد والبناء السليم، حيث تعاني من نزاعات يصعُب تسويتها، وتمر بتجارب فشل في التنسيق، وتواجه تحديات خطيرة متعلّقة بالتحفيز.

ومن ثم، تخفق العديد من الفرق في إدراك إمكاناتها، وغالبًا ما يضعف أداؤها، حتى أداء الأفراد الذين يعملون على مهام مماثلة.

وبعد الانتهاء من هذه الدورة التدريبيّة، ستكتسب مجموعة من الأدوات والممارسات التي تُمكّنك من إعداد فريقك، وإدارته، وتقييمه بفاعليّة، وتحسينه باستمرار.

وستجعلك هاتان الرؤيتان قائد فريق أكثر فاعليّة، بل مُساهمًا متميّزًا في هيكل الفريق.

What's inside

Syllabus

إعداد فريقك لتحقيق التميّز

بصفتك قائد فريق، يتعين عليك تحديد أفضل طريقة لتكوين فريقك وبنائه. ستحتاج إلى تحديد الحجم الأمثل للفريق، وتنوع أعضاء الفريق، وقيم الفريق وأهدافه، فكلٌّ منها سيكون له تأثير هائل في ديناميكية الفريق وأدائه. وفي هذا الموضوع، ستتعلم استراتيجيات وأساليب إعداد فريقك بفاعليّة.

بناء فريقك لتحقيق التميُّز

في أول موضوع من هذه الدورة التدريبيّة، ناقشنا دورك كقائد فريق في إعداد حجم فريقك، وتكوينه، والتنوُّع في الشخصيّات، والقيم، والأهداف. وبالإضافة إلى ذلك، يتعيّن عليك تحديد أفضل طريقة لبناء فريقك، ولا سيّما كيفية تنظيمك لعمليّة صنع القرار، وتقديم المكافآت، وتحديد الأدوار. يتعيّن عليك أيضًا ضمان امتلاك الفريق لمجموعة واضحة من المعايير التي توجه سلوكه. وفي هذا الموضوع، ستتعلم استراتيجيات وأساليب بناء فريقك بفاعليّة.

إدارة ديناميكية الفريق

من الشائع أن ترى فرقًا تعمل على مهام متطابقة وتتوفر لها موارد تنظيميّة ومواهب متشابهة، تُحقق نتائج مختلفة في الأداء بصورة منتظمة. ويرجع ذلك إلى سوء إدارتنا لعمليات الفريق، أو كيفية عمل أعضاء الفريق على المهمة وتفاعلهم مع بعضهم البعض في أثناء العمل الجماعي. في هذا الموضوع، ستتعلم كيفية التعرف على عوائق العملية الأكثر شيوعًا في العمل الجماعي وكيفية التغلب عليها، ومن ثم إعداد فرق ذات أداء متميّز.

توفير أداء مُستدام للفريق

يُركّز هذا الموضوع على توفير مستويات مستدامة لتحقيق أداء متميّز في الفرق. في هذا الموضوع، ستتعلّم من ثم كيفية تقييم أداء الفريق وكيفية ضمان استدامة هذا الأداء المتميّز الناتج عن فرقك. وفي سياق مُتصِل، سنناقش كيفية ضمان تعلّم الفريق والتدفق الفعّال للأفكار الجديدة في فرقك.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Builds a strong foundation for participants new to team management

Covers roles, structures, and decision-making to enhance teamwork

Useful for team members seeking to improve collaboration and effectiveness

Strategies and methods for team conflict resolution and building trust

Practical guidance for managing team dynamics and overcoming common challenges

Focuses on skills and knowledge relevant to team management and performance

Reviews summary

Team leadership mastery

The 'Leading Teams' course offers a comprehensive exploration of team building and leadership strategies. With over 90% of reviews awarding a perfect score of 5 stars, learners overwhelmingly praise the course's effectiveness in enhancing their team management skills. Guided by expert instructors, participants delve into topics such as team formation, goal setting, conflict resolution, and performance evaluation, enabling them to foster high-performing and collaborative teams within their organizations.

Easy-to-understand and accessible information.

Knowledgeable and engaging instructors.

"Thank you for this important course I learned new leadership strategies in leading teams"

Learnings can be directly applied to real-world team situations.

"this course is very usfel and helpful to achive your gols in your job"

Practical knowledge and strategies for leading teams.

"I extend my sincere thanks and gratitude to the prestigious and prestigious University of Michigan for dedicating a team leadership course to a wonderful and excellent teaching staff "

Valuable insights and knowledge on team dynamics.

"A phenomenal course that has plenty of exceptional information! "

Potential language barriers for non-Arabic speakers.

"The course was very good, but I faced difficulties in the translated quiz and rubrics to Arabic "

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in قيادة الفرق with these activities:

Review group dynamics

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Begin by reviewing specific techniques for improving group dynamics.

Browse courses on Team Dynamics

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Review your own group experiences. What worked well?
Research techniques for improving group dynamics.
Practice these techniques in real-world situations.

Facilitate a team-building activity with peers

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Organize and lead simulated team activity to enhance communication and collaboration skills.

Browse courses on Team Building

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Identify a collaborative team-building game or activity.
Prepare necessary materials and instructions.
Gather a small group of peers and facilitate the activity.
Lead a debriefing session to discuss the experience and identify areas for improvement.

Develop a plan for managing team conflict

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Design a comprehensive plan to address potential conflicts within your team and promote a healthy and productive work environment.

Browse courses on Conflict Resolution

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Research and identify common sources of conflict within teams.
Develop strategies for preventing and resolving conflicts.
Create a clear and concise plan that outlines your proposed approach.
Share your plan with your team and gather feedback.

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Career center

Learners who complete قيادة الفرق will develop knowledge and skills that may be useful to these careers:

Team Leader

Team Leaders are responsible for leading and motivating a team of employees to achieve organizational goals. They may also be responsible for developing and implementing team strategies, as well as managing team performance and development. The course "Leading Teams" can be helpful for Team Leaders as it provides insights into how to build and manage high-performing teams, which is essential for success in this role. The course covers topics such as team dynamics, conflict resolution, and performance management.

See salaries and explore the career path for Team Leader

Management Consultant

Management Consultants provide advice and guidance to organizations on how to improve their performance. They may work on a variety of projects, such as developing new strategies, improving operational efficiency, or managing change. The course "Leading Teams" can be helpful for Management Consultants as it provides insights into how to build and manage high-performing teams, which is essential for success in this role. The course covers topics such as team dynamics, conflict resolution, and performance management.

See salaries and explore the career path for Management Consultant

Project Manager

Project Managers plan, organize, and execute projects, ensuring that they are completed on time, within budget, and to the required quality standards. They may also be responsible for managing teams of project staff and stakeholders. The course "Leading Teams" can be helpful for Project Managers as it provides insights into how to build and manage high-performing teams, which is essential for success in this role. The course covers topics such as team dynamics, conflict resolution, and performance management.

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Operations Manager

Operations Managers oversee the daily operations of a business, including planning, organizing, and directing the activities of staff. They may also be responsible for developing and implementing policies and procedures, as well as managing budgets and resources. The course "Leading Teams" can be helpful for Operations Managers as it provides insights into how to build and manage high-performing teams, which is essential for success in this role. The course covers topics such as team dynamics, conflict resolution, and performance management.

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Organizational Development Manager

Organizational Development Managers are responsible for developing and implementing programs and initiatives to improve the performance of an organization. They may work on a variety of projects, such as developing new leadership programs, improving employee engagement, or managing change. The course "Leading Teams" can be helpful for Organizational Development Managers as it provides insights into how to build and manage high-performing teams, which is essential for success in this role. The course covers topics such as team dynamics, conflict resolution, and performance management.

See salaries and explore the career path for Organizational Development Manager

Training and Development Manager

Training and Development Managers are responsible for developing and delivering training programs to employees. They may also be involved in other activities, such as needs assessment, curriculum development, and evaluation. The course "Leading Teams" can be helpful for Training and Development Managers as it provides insights into how to build and manage high-performing teams, which is essential for success in this role. The course covers topics such as team dynamics, conflict resolution, and performance management.

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Chief Executive Officer

Chief Executive Officers (CEOs) are responsible for the overall leadership and management of an organization. They set the strategic direction of the organization and make decisions that affect all aspects of its operations. The course "Leading Teams" can be helpful for CEOs as it provides insights into how to build and manage high-performing teams, which is essential for success in this role. The course covers topics such as team dynamics, conflict resolution, and performance management.

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Chief Operating Officer

Chief Operating Officers (COOs) are responsible for the day-to-day operations of an organization. They oversee all aspects of the organization's operations, including finance, marketing, sales, and human resources. The course "Leading Teams" can be helpful for COOs as it provides insights into how to build and manage high-performing teams, which is essential for success in this role. The course covers topics such as team dynamics, conflict resolution, and performance management.

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Director of Operations

Directors of Operations are responsible for the day-to-day operations of a department or division within an organization. They may oversee a variety of functions, such as finance, marketing, sales, and human resources. The course "Leading Teams" can be helpful for Directors of Operations as it provides insights into how to build and manage high-performing teams, which is essential for success in this role. The course covers topics such as team dynamics, conflict resolution, and performance management.

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Department Manager

Department Managers are responsible for the management of a specific department within an organization. They may oversee a variety of functions, such as finance, marketing, sales, and human resources. The course "Leading Teams" can be helpful for Department Managers as it provides insights into how to build and manage high-performing teams, which is essential for success in this role. The course covers topics such as team dynamics, conflict resolution, and performance management.

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General Manager

General Managers are responsible for the overall management of a business or organization. They may oversee all aspects of the business, including finance, marketing, sales, and human resources. The course "Leading Teams" can be helpful for General Managers as it provides insights into how to build and manage high-performing teams, which is essential for success in this role. The course covers topics such as team dynamics, conflict resolution, and performance management.

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Supervisor

Supervisors are responsible for the management of a team of employees. They may oversee a variety of functions, such as finance, marketing, sales, and human resources. The course "Leading Teams" can be helpful for Supervisors as it provides insights into how to build and manage high-performing teams, which is essential for success in this role. The course covers topics such as team dynamics, conflict resolution, and performance management.

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Vice President of Operations

Vice Presidents of Operations are responsible for the overall management of an organization's operations. They may oversee a variety of functions, such as finance, marketing, sales, and human resources. The course "Leading Teams" can be helpful for Vice Presidents of Operations as it provides insights into how to build and manage high-performing teams, which is essential for success in this role. The course covers topics such as team dynamics, conflict resolution, and performance management.

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Human Resources Manager

Human Resources Managers are responsible for managing the human resources function of an organization. They may be involved in a variety of activities, such as recruiting and hiring, training and development, and employee relations. The course "Leading Teams" can be helpful for Human Resources Managers as it provides insights into how to build and manage high-performing teams, which is essential for success in this role. The course covers topics such as team dynamics, conflict resolution, and performance management.

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Business Unit Manager

Business Unit Managers are responsible for the management of a specific business unit or division within an organization. They may oversee a variety of functions, such as finance, marketing, sales, and human resources. The course "Leading Teams" can be helpful for Business Unit Managers as it provides insights into how to build and manage high-performing teams, which is essential for success in this role. The course covers topics such as team dynamics, conflict resolution, and performance management.

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