21 Day Crash Course in Emotional Intelligence

This lecture provides an overview of emotional intelligence and a helpful model for understanding the components of it. I also review research that shows why it is so important for career success.

(By the way, it was called to my attention that I misattributed a quote in this lesson. As a student informed me, "the quote regarding a "certain point of view" was NOT made by Yoda. It was made by Obi-Wan Kenobi when he was being questioned by Luke Skywalker as to why Obi-Wan told him that his father was dead.")

In this lecture, I explain how our emotional reactions affect our brains, behaviors, and relationships.

Take this quiz to make sure you understand the components of emotional intelligence and why it is so important to successful relationships.

This lecture covers the importance of self-awareness, and why it is the foundation of emotional intelligence.

In this lecture, I take you through an exercise that will give you a well-rounded view of your personality.

This lecture will help you to get rid of blind spots by teaching you strategies to get the most constructive feedback from others.

Identifying your emotions is critical for managing them. This lecture walks you through how to do that.

We often experience emotions through our bodies. This lecture will take you through an exercise that will assist you in getting in touch with your body to enhance your emotional intelligence.

This lecture explores stress and the impact it has on your dealings with others.

Take this quiz for a review of some of the main concepts in Section 2.

This lecture defines self-management and explains the importance of it for workplace effectiveness.

In this lecture, I explain the importance of self-care for emotional intelligence, and cover what should be included in a comprehensive self-care regimen.

Abdominal breathing is a powerful tool for managing emotions. In this lecture, I give a step-by-step guide on how to do it.

The stories we tell ourselves in a given situation have an impact on our emotions. This lecture gives you the tools to question your explanations appropriately.

The more positive emotions you experience, the better you will be able to deal with the negative ones. This lecture provides actionable strategies to increase your level of happiness.

Sometimes, despite our best intentions, we do or say the wrong thing. This lecture explains how to use those situations to your advantage.

Review the self-management tips discussed in the course.

An ability to understand others gives you a competitive edge in the workplace. This lecture explains how.

In this lecture, I give you a helpful way to better understand what makes those around you tick.

The better your listening skills are, the better you will pick up on what's going on around you. This lecture provides you with tips and exercises to become a more effective listener.

Emotionally intelligent people are culturally-sensitive. This lecture provides you with some tips to increase your effectiveness in dealing with people of different cultures.

Timing is everything. In this lecture I talk about how to use timing to your advantage when relating to others.

Understanding what is going on with others is critical to social awareness. This lecture gives you the tools to develop greater empathy for those around you.

In this lecture, I provide an overview for why relationships at work are critical for influencing and leading others.

People vary in terms of their attitudes about the importance of relationships at work. In this lecture I take you through an exercise to help you to examine your views on relationships.

This lecture covers self-disclosure and why it is so important for deepening relationships.

Some people can become uncomfortable when others display their emotions. In this lecture, we will explain how to respond effectively when others are expressing their emotions to you.

How you respond to good news has an important impact on your relationships. This lecture will give you a research-based approach to react to others' good news in a way that will deepen your connections.

Conflict is inevitable. And, how you handle it can either help or hurt the situation at hand. This lecture teaches you how to deal with conflict in the most effective manner.

This lecture gives you some strategies to ensure that you carry the material you learned from the course into your day-to-day life.

Test your knowledge of the relationship management techniques discussed in the course.