Leading Hybrid And Remote Teams from Udemy

What's inside

Learning objectives

Understand the essentials of managing hybrid teams, including resource management, communication protocols, and team dynamics.
Learn to expertly foster a resilient, adaptive company culture that flourishes despite adversity and challenges.
Discover strategies to support employee mental health and wellbeing in a remote and hybrid work environment.
Master techniques to boost employee engagement, addressing disengagement, and minimizing turnover.

Gain practical insights and methods for optimizing your hybrid workspace and creating a unified team.
Acquire best practices for remote collaboration and fostering a sense of belonging in hybrid teams.
Understand the unique challenges of hybrid teams and develop effective communication strategies.
Navigate the unique challenges of hybrid teams, including conflict resolution, cross-cultural understanding, and performance evaluation.

Understand the essentials of managing hybrid teams, including resource management, communication protocols, and team dynamics.
Learn to expertly foster a resilient, adaptive company culture that flourishes despite adversity and challenges.
Discover strategies to support employee mental health and wellbeing in a remote and hybrid work environment.
Master techniques to boost employee engagement, addressing disengagement, and minimizing turnover.
Gain practical insights and methods for optimizing your hybrid workspace and creating a unified team.
Acquire best practices for remote collaboration and fostering a sense of belonging in hybrid teams.
Understand the unique challenges of hybrid teams and develop effective communication strategies.
Navigate the unique challenges of hybrid teams, including conflict resolution, cross-cultural understanding, and performance evaluation.

Syllabus

Introduction To Hybrid Teams

This lecture introduces the upcoming course content. It then explores the vast benefits businesses have seen since the pandemic as a result of hybrid and remote working. It then addresses scepticism that some professionals may still have around this business model. Finally, it provides statistics to illustrate employee satisfaction and the effectiveness of remote and hybrid systems.

Download the Concerns About Remote And Hybrid Models Worksheet.

This lecture discusses the advantages and disadvantages of both fully remote and hybrid working. It addresses the unknowns regarding remote work and recommends tools that can be used for effective communication.

Download and complete the Hybrid Versus Fully Remote Teams Worksheet.

The Practicalities Of A Hybrid Workforce

This lecture discusses communication protocols and how they lead to effective hybrid teams. Hybrid teams allow for two different modes of communication: Interactive and non-interactive. The lecture addresses the best approach for using each type. It also stresses the importance of avoiding excessive meetings.

Download and complete the Communication Protocols In Hybrid Teams Worksheet.

This lecture explores how the hybrid model easily facilitates the blended learning approach. Workers benefit from both onsite interaction and online support. This enables employees to consolidate their knowledge through online assessments and exercises while practising in person.

Download and complete the Training For Hybrid Teams Worksheet.

This lecture discusses how having hybrid and remote teams can reduce costs. Cost-saving measures in hybrid models include downsizing office space, and savings resulting from reduced employee turnover due to improved engagement. Finally, it touches on some important considerations for cyber-security.

Download the Reducing Costs With Hybrid Teams Worksheet.

This lecture looks at resource management, from property costs to outsourcing. It stresses the importance of researching the most feasible options for your organisation. Finally, it explains why making accommodations regarding employee contracts who want to relocate abroad will vastly boost your company culture.

Download and complete the Resource Management Worksheet.

Social Isolation And Remote Worker Needs

This lecture discusses the neuroscience of social isolation. The effects of social isolation are a danger that should be taken into serious consideration in the work environment. Keeping a hybrid approach where social interaction can still take place in the office is beneficial for employee wellbeing. However, some individuals have different needs which managers must consider.

Download the Preventing Social Isolation Worksheet.

This lecture discusses mental health needs. It explores how to best promote mental health through communication and preventing stigmatisation. Maintaining the best mental health requires a balance of work-related social activities and allowing employees to have space. Support programs may also help.

Download the Mental Health Needs Worksheet.

This lecture explains how to encourage workers to come back into the office after the pandemic. It covers the balance between fully-remote, hybrid, and returning to the office full-time.

Download the Encourage Workers Back To The Office Worksheet.

Company Culture And Employee Engagement

This lecture uses a case study to illustrate how company culture affects performance and profit. It gives an example of how healthy competition boosts morale and leads to better business results within your teams. Culture is managed differently in hybrid and remote settings, and this lecture explains how to navigate culture in these models.

Download the Culture, Performance And Profit Worksheet.

This lecture discusses how to boost employee engagement by helping them to find purpose in their position. It explains how to detect disengagement and prevent resignations through surveys and software.

Download the Employee Engagement Worksheet.

Personality Factors And Hybrid Team Dynamics

Here, we discuss personality types best suited for hybrid working. Leaders should focus their efforts on making teams aware of favourable traits and then developing them. This can work in either hybrid or remote settings.

Download and complete the Personality Types And Hybrid Working Worksheet.

This lecture explores how trust, or a lack of trust, impacts workplace culture and job satisfaction. The case study highlights common barriers to trust which may be easy to overlook, especially in large organisations.

Download the Building Trust Worksheet.

This lecture discusses dynamics in hybrid teams and how to prevent an "us versus them" mentality. It also explains how to keep remote members in the loop and help workers prepare for change.

Download the Hybrid Team Dynamics Worksheet.

Conclusion

This lecture recaps the course content to help you to consolidate what you've learnt. It also encourages you to reflect on which parts of the course were most important for you.

Bonus Section

Bonus Lecture: The 'Hybrid Work For Dummies' FREE Ebook!

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Provides strategies for managing hybrid teams, which is essential for leaders adapting to the evolving work landscape

Explores communication protocols for hybrid teams, which helps leaders foster effective collaboration and understanding

Addresses the importance of mental health in hybrid work environments, which is crucial for supporting employee wellbeing

Includes downloadable worksheets for each lecture, which provides hands-on exercises to reinforce learning

Examines the neuroscience of social isolation, which is a unique perspective for understanding remote worker needs

Discusses personality types best suited for hybrid working, which helps leaders build effective and balanced teams

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Leading Hybrid And Remote Teams with these activities:

Review Communication Strategies

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Reviewing communication strategies will help you better understand the communication protocols discussed in the course, especially regarding interactive and non-interactive communication in hybrid teams.

Browse courses on Communication Protocols

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Review different communication models.
Identify communication challenges in hybrid teams.
Research effective communication tools.

Read 'Remote: Office Not Required'

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Reading this book will provide a solid foundation for understanding the principles of remote work, which are essential for managing hybrid teams effectively.

View Remote on Amazon

Show steps

Obtain a copy of 'Remote: Office Not Required'.
Read the book, taking notes on key concepts.
Reflect on how the concepts apply to your team.

Assess Your Team's Hybrid Readiness

Show steps

Assessing your team's readiness for a hybrid model will allow you to identify strengths and weaknesses, enabling you to tailor your approach based on real-world needs.

Show steps

Develop a survey to gauge team members' preferences.
Analyze the survey results to identify key trends.
Present your findings to your team and stakeholders.

Four other activities

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Show all seven activities

Develop a Hybrid Team Communication Plan

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Creating a communication plan will help you implement the communication protocols discussed in the course and ensure that all team members are informed and engaged.

Show steps

Define communication channels for different purposes.
Establish clear guidelines for response times.
Document the plan and share it with the team.

Create a Presentation on Hybrid Team Best Practices

Show steps

Creating a presentation will help you consolidate your knowledge of hybrid team best practices and share it with others in your organization.

Show steps

Research best practices for hybrid teams.
Develop a presentation outline.
Create visually appealing slides.
Practice your presentation delivery.

Read 'The Year Without Pants: WordPress.com and the Future of Work'

Show steps

Reading this book will provide real-world examples of how to build a successful remote team, which can inform your approach to managing hybrid teams.

View The Year without Pants: WordPress.com and the... on Amazon

Show steps

Obtain a copy of 'The Year Without Pants'.
Read the book, focusing on cultural aspects.
Identify actionable strategies for your team.

Mentor Junior Team Members on Hybrid Work

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Mentoring others will reinforce your understanding of the course material and help you develop your leadership skills.

Show steps

Identify junior team members who need guidance.
Schedule regular mentoring sessions.
Share your knowledge and experiences.

Career center

Learners who complete Leading Hybrid And Remote Teams will develop knowledge and skills that may be useful to these careers:

Team Lead

A team lead guides a group of individuals towards common goals, and this course is directly applicable to that role, especially in the modern era of remote and hybrid teams. This course will help a team lead by introducing effective strategies for managing hybrid teams, including communication protocols, team dynamics, and fostering a resilient company culture. The course also covers how to support employee mental health and optimize the hybrid workspace, all of which are crucial aspects of a team lead's responsibilities. Anyone managing a team needs to understand how to foster remote collaboration, address conflict, and build trust, all topics covered here.

See salaries and explore the career path for Team Lead

Project Manager

Project managers are responsible for the planning, execution, and closing of projects, often working with diverse teams across different locations. This course gives the understanding a project manager needs by helping them learn to manage hybrid teams effectively. The course provides insights into resource management, communication strategies, and how to foster a sense of belonging, all critical to successful project delivery. A project manager can improve their team's performance by utilizing the course's guidance on navigating challenges in hybrid teams, conflict resolution, and performance evaluation of remote employees. The project manager may use the course materials to encourage their teams to adopt better communication tools and practices for projects.

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Human Resources Manager

A human resources manager oversees an organization's workforce, including talent acquisition, employee relations, and policy implementation. This course helps a human resources manager by providing the tools to support employee well-being and engagement in a hybrid work environment. The course addresses key topics such as mental health, communication strategies, and fostering a positive company culture, all of which are vital to employee satisfaction and retention. The human resources manager may use the course materials to improve their organization's remote work policies and create a more compassionate and inclusive environment. This is especially useful for preventing resignations and optimizing employee performance.

See salaries and explore the career path for Human Resources Manager

Operations Manager

An operations manager is responsible for the day-to-day management of an organization's activities. This course is highly relevant because it can help an operations manager understand the practicalities of managing a hybrid workforce, including resource allocation, communication protocols, and cost-saving measures. The course covers how to optimize hybrid workspaces and support remote teams, essential for an operations manager in today's work landscape. An operations manager will be able to implement strategies learned in this course, such as supporting employee mental health and preventing social isolation. This course provides practical knowledge for an operations manager to lead their teams to success.

See salaries and explore the career path for Operations Manager

Training and Development Specialist

A training and development specialist is responsible for creating and delivering employee training programs. This course is incredibly relevant, because a training and development specialist can use the material to develop training programs that focus on remote collaboration and hybrid team dynamics. The course's insights into communication strategies and team engagement techniques are invaluable for a training specialist looking to enhance their work. The specialist will better understand how to train employees on best practices for hybrid work, foster a sense of belonging, and address the challenges of remote teams.

See salaries and explore the career path for Training and Development Specialist

Management Consultant

Management consultants advise organizations on improving performance and efficiency. This course may be useful because it provides consultants with insights into the best practices for managing hybrid and remote teams, allowing consultants to advise clients on optimizing their workforce in today's work landscape. Consultants can leverage this course's knowledge of resource management, communication protocols, and company culture to guide organizations through the transition to hybrid work. The consultant can also use the course's contents to help companies boost employee engagement and foster collaboration in hybrid environments. A consultant would also benefit from the course's approach to understanding and solving problems related to hybrid team dynamics.

See salaries and explore the career path for Management Consultant

Chief Executive Officer

A chief executive officer is responsible for the overall management of a company. This course may be useful to a chief executive officer because it provides an understanding of how to manage hybrid teams effectively, which is essential for ensuring the smooth operation of an organization. The course's topics on communication strategies, team dynamics, and creating a resilient company culture are all relevant to the CEO's role. The CEO can improve the company's performance by using the course's material to address social isolation and promote well-being and engagement. Any CEO will find this course relevant in better understanding remote working practices.

See salaries and explore the career path for Chief Executive Officer

Chief Operating Officer

A chief operating officer oversees the day-to-day administrative and operational functions of a business. This course may be useful because it will help this professional understand best practices for managing hybrid and remote teams. The course provides insights into resource management, communication strategies, and ways to optimize hybrid workspaces, which are all relevant to a chief operating officer's role. This course would enable them to improve performance, company culture, and employee engagement across their teams. By using this material, a chief operating officer can boost employee morale and improve operations management across hybrid teams.

See salaries and explore the career path for Chief Operating Officer

Business Owner

A business owner is responsible for various aspects of running a business, including understanding how to manage a team. This course is very useful for business owners because it will help them to better understand the dynamics, benefits, and challenges of hybrid teams. The course will teach the business owner how to promote a healthy culture and improve team collaboration, especially in a remote setting. In addition, the course's strategies for reducing costs and fostering employee engagement will be of great benefit. Any business owner will benefit greatly from understanding the core tenets of this course.

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Change Management Specialist

A change management specialist helps organizations implement changes effectively. This course may be useful because it provides insights into managing teams during a shift to hybrid work models, a significant change for many organizations today. The course's focus on fostering trust, navigating team dynamics, and communicating effectively during transformations is directly relevant to the work of a change management specialist. This course offers strategies for creating a unified team and addressing challenges in a hybrid setting, key aspects of change implementation. This specialist will find the practical information on best practices extremely useful for supporting a team through organizational change.

See salaries and explore the career path for Change Management Specialist

Corporate Trainer

A corporate trainer is responsible for designing and delivering training programs to employees. This course may be useful as it provides a deep understanding of the challenges and best practices of hybrid work, which can inform a corporate trainer's training programs. The course's focus on communication, collaboration, and fostering a sense of belonging would help any corporate trainer to create more effective training. This trainer would also benefit from learning strategies to improve employee engagement and prevent resignations in hybrid settings. Any corporate trainer will find this information relevant for creating practical training initiatives.

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Organizational Development Consultant

An organizational development consultant helps organizations improve their effectiveness by implementing strategies that enhance performance, culture, and employee engagement. This course may be useful because it provides tools and knowledge needed to support organizations that are shifting to hybrid work environments. It will help consultants understand resource management, communication protocols in hybrid teams, and promoting a resilient company culture. The course's focus on mental health support and fostering a sense of belonging is also valuable, as it can improve employee engagement and reduce turnover. This consultant will benefit from the course's practical insights and strategies for creating a more productive and positive work environment.

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Program Manager

A program manager oversees multiple related projects and ensures alignment with organizational goals. This course may be helpful. It offers program managers a foundation to develop strategies for managing hybrid teams effectively, covering topics like resource management and communication protocols. The course will help a program manager understand the dynamics of hybrid teams, including conflict resolution and cross-cultural understanding, and how to use this information to create more effective projects. By enhancing collaboration and fostering a more inclusive team environment, this program manager can improve the overall success of projects under their supervision.

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Recruitment Specialist

A recruitment specialist helps an organization hire the best candidates. This course may be useful because it provides insight into the skills and personality traits that are best suited for hybrid working environments. This course will help the recruitment specialist understand the importance of trust, communication, and team dynamics in hybrid teams, all of which can factor into the hiring process. The course allows the specialist to adapt hiring practices to better match the needs of hybrid teams and create a more positive and inclusive work environment. The recruitment specialist can create better job descriptions and identify the best candidates if they understand the information in this course.

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Public relations manager

A public relations manager is responsible for managing the public image of an organization. While this role may not directly manage hybrid teams, this course may be helpful as it enhances understanding of company culture, employee well-being, and effective communication, all of which impact how the organization is perceived. The course's emphasis on preventing social isolation and fostering a positive work environment could indirectly influence public relations strategies. The focus on employee engagement may also be relevant. A public relations manager can use the information in this course to develop communications strategies that improve the public image of a company.

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Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Leading Hybrid And Remote Teams.

Remote

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Provides a comprehensive guide to building and managing successful remote teams. It challenges conventional thinking about office environments and offers practical advice on communication, collaboration, and productivity in a remote setting. It's a valuable resource for understanding the foundational principles of remote work that underpin effective hybrid strategies. This book is best used as additional reading to provide a broader context.

The Year Without Pants

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Offers an inside look at how WordPress.com, a fully distributed company, operates and thrives. It provides valuable insights into building a strong company culture, fostering trust, and managing remote teams effectively. It's particularly useful for understanding the challenges and opportunities of remote work from a practical perspective. This book is best used as additional reading to provide a broader context.

The Year without Pants: WordPress.com and the...

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Leading Hybrid And Remote Teams

What's inside

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Syllabus

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Activities

Career center

Reading list

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