Knowledge Management and Big Data in Business from edX

The business landscape is changing so rapidly that traditional management, business and computing courses do not meet the needs for the next generation of workers in the business world. Most traditional methods are of a repetitive, rule-based nature and will be gradually replaced by Artificial Intelligence. In the knowledge era, the most value added job will be to manage knowledge, which includes how knowledge is created, mined, processed, shared and reused in different trades and industry. At the same time, the amount of data and information (prerequisites of knowledge) is exploding exponentially. By 2020, IDC projects that the size of the digital universe will reach 40 zetabytes from all sources including, websites, weblog, sensors, and social media. Digitalisation, Cloud Computing, Big data will transform how we live, work and even think in a Networked Economy. These trends and more will have a profound effect on how we see the world and create policies. In this course, the following topics and more are covered:

What is knowledge management?
How is knowledge captured, elicited, organized and created in business?
Managing knowledge at the enterprise, SMBs and personal levels
Digitalisation and its impact on the workplace, collaborations and new value creation
What is big data and how can we use data analytics from a laymen perspective?
What is Open Linked Data and how can it support machine reasoning?
How can new knowledge be mined from big data?
What are the technical and social problems with big data?

The Cloud as a canvas for service design and business model re-inventionWhat are examples of applications and case studies?

The course is offered by the Knowledge Management and Innovation Research Center (KMIRC) of the Hong Kong Polytechnic University. Most of our research is company and industry based. Capabilities and competencies of the KMIRC are further strengthened by the international alliances it has formed with leading practitioners, many of which are regarded as members of the "Hall of Fame" in knowledge management, and renowned worldwide. The course is suitable for participants with a background in humanities, management, social science, physical science or engineering. No prior technical background is needed.

What's inside

Learning objectives

Understand the role of knowledge management (km) practitioners in creating business value
Become familiar with the techniques and tools for capturing, processing, classifying and organizing knowledge
How to analyze large quantities of data and information through analytics

How to use cloud services to derive new values and business models
Understand the role of social media and technologies in innovating new business services
Apply the principles you have learnt to company-based business projects

Understand the role of knowledge management (km) practitioners in creating business value
Become familiar with the techniques and tools for capturing, processing, classifying and organizing knowledge
How to analyze large quantities of data and information through analytics
How to use cloud services to derive new values and business models
Understand the role of social media and technologies in innovating new business services
Apply the principles you have learnt to company-based business projects

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Defines Knowledge Management and its value creation for business

Taught by distinguished instructors recognized for their work in Knowledge Management and Innovation Research

Covers technical and social aspects of Big Data and analytics, including data mining and open linked data

Explores the latest trends and technologies, such as digitalization, cloud computing, and social media in the context of business and knowledge management

Suitable for participants with diverse backgrounds, from humanities to engineering, without assuming prior technical expertise

Requires students to apply principles to business projects, providing practical experience

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Knowledge Management and Big Data in Business with these activities:

Review spreadsheet applications

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Review the basics of spreadsheets and data manipulation to refresh your memory and ensure you are ready for this course.

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Open a spreadsheet application and create a new spreadsheet.
Enter data into the spreadsheet, including numbers, text, and formulas.
Create a chart or graph to visualize the data.
Use spreadsheet functions to perform calculations and analyze the data.
Save and share the spreadsheet.

Follow tutorials on open-source data analysis tools

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Enhance your practical skills by following tutorials that guide you through the use of open-source data analysis tools, such as Python libraries or cloud-based platforms.

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Identify relevant tutorials for your skill level.
Set aside dedicated time for learning.
Follow the tutorial instructions step-by-step.
Practice using the tools on your own datasets.
Share your learnings with others.

Seek mentorship from experienced professionals

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Connect with experts in the field of knowledge management or data analytics to gain insights, guidance, and career advice.

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Identify potential mentors.
Reach out and introduce yourself.
Set up a meeting to discuss your goals.
Regularly connect with your mentor.
Seek feedback and advice.

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Discuss the challenges of big data management

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Engage with your peers to discuss the challenges associated with managing large and complex datasets, and explore potential solutions.

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Join a peer group or online forum.
Introduce a topic for discussion related to big data management challenges.
Share your insights and perspectives on the topic.
Listen to and learn from the perspectives of others.
Summarize the key points and takeaways from the discussion.

Solve data analysis case studies

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Apply your knowledge and skills by solving case studies that present real-world data analysis challenges.

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Identify relevant case studies.
Read and understand the case study.
Analyze the data and identify key insights.
Develop recommendations based on your analysis.
Present your findings and recommendations.

Design a knowledge management system for a small business

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To apply the concepts of knowledge management and system design, create a plan for a knowledge management system that meets the needs of a small business.

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Identify the knowledge needs of the business.
Research different knowledge management systems.
Design the system architecture.
Develop the system prototype.
Deploy and evaluate the system.

Write a blog post on the ethical implications of data analytics

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Demonstrate your understanding of the ethical considerations surrounding data analytics by creating a blog post that explores the potential risks and benefits.

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Research the ethical implications of data analytics.
Identify the key ethical issues.
Develop a thesis statement.
Write the blog post.
Publish and promote the blog post.

Participate in data science competitions

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Challenge yourself and test your skills by participating in online data science competitions, such as those hosted on platforms like Kaggle.

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Identify a relevant competition.
Download the competition data.
Build a model to solve the competition problem.
Submit your solution and track your progress.
Analyze the results and learn from your experience.

Career center

Learners who complete Knowledge Management and Big Data in Business will develop knowledge and skills that may be useful to these careers:

Data Scientist

Data Scientists are responsible for collecting, analyzing, interpreting, and presenting data to help businesses make informed decisions. This course can help you develop the skills you need to become a successful Data Scientist, such as data mining, statistical analysis, and machine learning. Additionally, the course's focus on big data and cloud computing will give you the knowledge and experience you need to work with the latest technologies in the field.

See salaries and explore the career path for Data Scientist

Knowledge Manager

Knowledge Managers are responsible for creating, managing, and sharing knowledge within an organization. This course can help you develop the skills you need to become a successful Knowledge Manager, such as knowledge capture, organization, and dissemination. Additionally, the course's focus on digitalisation and social media will give you the knowledge and experience you need to work with the latest technologies in the field.

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Business Analyst

Business Analysts are responsible for understanding the business needs of an organization and developing solutions to improve efficiency and effectiveness. This course can help you develop the skills you need to become a successful Business Analyst, such as business process analysis, data analysis, and project management. Additionally, the course's focus on big data and cloud computing will give you the knowledge and experience you need to work with the latest technologies in the field.

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Information Architect

Information Architects are responsible for designing and organizing the structure and content of websites and other digital products. This course can help you develop the skills you need to become a successful Information Architect, such as information organization, user experience design, and data visualization. Additionally, the course's focus on digitalisation and social media will give you the knowledge and experience you need to work with the latest technologies in the field.

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Cloud Architect

Cloud Architects are responsible for designing, implementing, and managing cloud computing solutions. This course can help you develop the skills you need to become a successful Cloud Architect, such as cloud computing concepts, cloud services, and cloud security. Additionally, the course's focus on big data and data analytics will give you the knowledge and experience you need to work with the latest technologies in the field.

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Data Engineer

Data Engineers are responsible for designing, building, and maintaining data pipelines and infrastructure. This course can help you develop the skills you need to become a successful Data Engineer, such as data warehousing, data integration, and data quality management. Additionally, the course's focus on big data and cloud computing will give you the knowledge and experience you need to work with the latest technologies in the field.

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Software Engineer

Software Engineers are responsible for designing, developing, and maintaining software applications. This course can help you develop the skills you need to become a successful Software Engineer, such as software design, software development, and software testing. Additionally, the course's focus on big data and cloud computing will give you the knowledge and experience you need to work with the latest technologies in the field.

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Web Developer

Web Developers are responsible for designing, developing, and maintaining websites. This course can help you develop the skills you need to become a successful Web Developer, such as web design, web development, and web programming. Additionally, the course's focus on digitalisation and social media will give you the knowledge and experience you need to work with the latest technologies in the field.

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Database Administrator

Database Administrators are responsible for managing and maintaining databases. This course can help you develop the skills you need to become a successful Database Administrator, such as database design, database administration, and database security. Additionally, the course's focus on big data and cloud computing will give you the knowledge and experience you need to work with the latest technologies in the field.

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Information Security Analyst

Information Security Analysts are responsible for protecting an organization's information systems from cyber threats. This course can help you develop the skills you need to become a successful Information Security Analyst, such as information security risk assessment, information security controls, and information security incident response. Additionally, the course's focus on big data and cloud computing will give you the knowledge and experience you need to work with the latest technologies in the field.

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Project Manager

Project Managers are responsible for planning, executing, and closing projects. This course can help you develop the skills you need to become a successful Project Manager, such as project planning, project execution, and project closure. Additionally, the course's focus on digitalisation and social media will give you the knowledge and experience you need to work with the latest technologies in the field.

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Technical Writer

Technical Writers are responsible for creating and maintaining technical documentation. This course can help you develop the skills you need to become a successful Technical Writer, such as technical writing, technical editing, and technical communication. Additionally, the course's focus on digitalisation and social media will give you the knowledge and experience you need to work with the latest technologies in the field.

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Quality Assurance Analyst

Quality Assurance Analysts are responsible for testing and evaluating software applications to ensure they meet quality standards. This course can help you develop the skills you need to become a successful Quality Assurance Analyst, such as software testing, software evaluation, and software quality assurance. Additionally, the course's focus on big data and cloud computing will give you the knowledge and experience you need to work with the latest technologies in the field.

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Customer Success Manager

Customer Success Managers are responsible for ensuring that customers are satisfied with their products or services. This course can help you develop the skills you need to become a successful Customer Success Manager, such as customer relationship management, customer support, and customer satisfaction. Additionally, the course's focus on digitalisation and social media will give you the knowledge and experience you need to work with the latest technologies in the field.

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Marketing Manager

Marketing Managers are responsible for developing and executing marketing campaigns to promote products or services. This course may be useful for those who want to become Marketing Managers, as it can help you develop skills in marketing strategy, marketing communications, and marketing analytics. Additionally, the course's focus on digitalisation and social media will give you the knowledge and experience you need to work with the latest technologies in the field.

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