How To Reduce Constant Work Interruptions from Udemy

What's inside

Learning objectives

Choose from a range of strategies and techniques that have proven to reduce the number of workplace interruptions and minimise the duration of interruptions.
You will be able to apply these proven strategies with the confidence that they work.
You will enjoy greater focus and increased productivity.

You will also feel less stressed and more in control of your working day.
Please note: the principles taught are common practice in australia, n z, us. based on what country you work in, you may need to adapt some of the content

Choose from a range of strategies and techniques that have proven to reduce the number of workplace interruptions and minimise the duration of interruptions.
You will be able to apply these proven strategies with the confidence that they work.
You will enjoy greater focus and increased productivity.
You will also feel less stressed and more in control of your working day.
Please note: the principles taught are common practice in australia, n z, us. based on what country you work in, you may need to adapt some of the content

Syllabus

Think about how interruptions play havoc with your working day, and the importance of taking control. Identify who interrupts you, and when, why, and how these interruptions take place. you

Take a few minutes out of your hectic day to give thought to the negative consequences of being bombarded with constant interruptions; they can affect both your productivity and your health.

Learn a little about the background of your instructor and be introduced to the Course Overview.

There is often value in immediately addressing an interruption.

Understand the changes that have occured over the last few years.

Distractions and interruptions are highly disruptive so to identify how it affects you, you are invited to download and then complete your 'Interruptions Log'.

Covid has changed the way we work, and has created significant challenges, especially for those working from home.

A certain amount of disruption to your working day probably cannot be avoided, so plan for it.

If you work from home, then train family and friends to respect your work hours.

There is an upside to interruptions which is important to be aware of.

Please download and complete your Interruptions Log

You will learn a number of strategies on how politely and assertively to draw the line with people who contantly interrupt you face-to-face.

In this lecture you are invited to think about the face-to-face interruptions you experience.

An excellent time management approach is to categorize each interruption according to it's:

degree of urgency... and/or
degree of importance.

This will help you decide on the course of action you should take.

It is important to be aware that, depending on who is interrupting you, you may need to welcome the interruption.

There are many strategies for controlling face-to-face interruptions; in this lecture some of the more popular approaches are shared so that you can take on board the one's you think would work best for you.

There is a relationship between personalities and communication styles. Understanding personality styles plus an awareness of the personality of the interrupter will help you decide how best to handle the interruption.

It is valuable to have a variety of different techniques at your disposal for controlling interruptions.

This lecture explains how to reduce your availability as a means of better managing interruptions. Consider the strategy presented in this lecture; if you don't already apply this approach, could it work well for you?

The 'walk-talk' method does not work for everyone; could it work for you?

In this lecture you will be presented with yet more ways to exert control when you are interrupted. Each interruption takes your focus off the task at hand and reduces your productivity.

Here's what others have done to control home-based work interruptions.

Being assertive by getting straight to the point can save time. I also share with you a tip to help you minimize the amount of time it will take you to regain your focus.

Please download the attached PDF and complete the exercise and you will be on your way to re-gaining valuable work time.

By implementing one or several of the strategies suggested in this section, you will be able put a stop to allowing constant phone interruptions to derail your working day.

This lecture is designed to get you thinking about your phone interruptions.

Announce a time limit is a popular strategy for controlling a phone interruption.

Be prepared to action suggestions on how to minimize the distractions they cause.

Phone interruptions can dramatically reduce your efficiency. This lecture introduces you to more ways of handling phone interruptions. The strategies described here are common knowledge, but do you use them?

Declare war on self-interruptions!.

Smartphone addiction is not uncommon. If you find yourself in this situation, you need to take steps to control it. This in turn will improve productivity. Please now read the attachment.

Help the other party to top chatting.

Mobile phones and self-interruptions often go hand in hand, so a few tips for you are in the attached resource. Then move on to the next Section which focuses in on how to stop all that 'peeking' and scrolling.

If you have any questions or comments, please feel free to message me.

Mobile phones are a great communication tool, but without control mechanisms in place they can easily sabotage your working day.

Learn how to gain greater control over your email in-box and curb email overload. This can be achieved by applying a combination of strategies outlined in this section.

Email overload coupled with the expectation that the recipient is going to action the email without delay is hugely disruptive. Tiredness, stress, frustration, lowered productivity and even burnout can be attributed to the barrage of emails we have to deal with.

Take the first step to controlling constant emails interruptions. To do so, you will need to download the attached PDF and complete the exercise.

You need to have a number of strategies in place to gain control of your email in-box. In this lecture you will learn some of the more popular approaches you can take.

Most of us cannot resist the temptation to check an email the moment it hits our inbox.

Quit boomeranging and you will reduce the number of emails that get exchanged.

Is there anything wrong with this email? Read through the email and decide if anything should be altered.

Match the subject line to the content of the email.

Learn the value of unsubscribing and not hiding behind an email.

It's time to think about how you can gain control of your emails.

Even more ways to control your distractions.

Additional suggestions, some for leaders, and others for staff, that you may find useful.

One way to reduce interruptions is to not schedule unnecessary meetings.

Also, learn how to plan and enjoy a 'No Interruptions Day'.

Are you subjected to annoying and distracting background noise? Here are a few ideas that may work for you.

This one's for managers: how to reduce interruptions by ensuring your staff are clear about the tasks they need to perform.

Controlling interruptions is all well and good. The ideal is to identify the core reason for these interruptions and then work at eliminating the need to be interrupted in the first place.

The blurring of working hours with personal life is a major issue for many employees working from home. Read about what some countries have done to address this situation. Pick up on some suggestions that may be useful for you if you are struggling with work/life balance.

There is value in:

1. having a set time of day when your staff can come to you with their queries, concerns, and more.

2. sometimes saying 'NO' is the right thing to do.

It's time to wrap up and put into practice what you have learned.

You've been given a variety of proven and practical ways to gain more control over your working day. It's time for you to take action and apply what you have learned. If necessary, rehearse the technique with a family member or a colleague, and this will give you added confidence when using it in a real life situation.

It doesn't take long to reap the benefits of controlling your daily workplace interruptions. This video lecture focuses on the benefits you will enjoy, this can be your motivation to take action to reduce the number of interruptions and the duration of interruptions.

As an end to this course, a final message from Silvia

It's time to map out your course of action. Please download the "Your Action Plan" document and complete the steps that will then guide you toward reducing interruptions.

I have kept phone and mobile interruptions separate; change as you wish to suit your circumstances.

This is an opportunity for you to be introduced to my other business related courses that may be of value to you.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Suitable for professionals looking to sharpen their workplace productivity and time management skills

Straightforward presentation of practical techniques for minimizing workplace interruptions

Real-world examples and exercises help learners apply the concepts effectively

Instructor Silvia Wright-Davies is an experienced management consultant with expertise in productivity and time management

Course includes downloadable resources, such as exercises and worksheets, to enhance learning

Career center

Learners who complete How To Reduce Constant Work Interruptions will develop knowledge and skills that may be useful to these careers:

Web Developer

Web Developers design and develop websites. They may work in a variety of industries, such as software, marketing, and education. This course may be useful for Web Developers who would like to improve their communication and problem-solving skills, which are essential for success in this role. The course emphasizes strategies for managing interruptions and maintaining focus, allowing Web Developers to work more efficiently in fast-paced and collaborative environments.

See salaries and explore the career path for Web Developer

Technical Writer

Technical Writers create documentation for technical products or services. They may work in a variety of industries, such as software, hardware, and manufacturing. This course may be useful for Technical Writers who would like to improve their communication and writing skills, which are essential for success in this role. The strategies to effectively manage interruptions can help Technical Writers stay focused amidst frequent information requests and project updates.

See salaries and explore the career path for Technical Writer

Writer

Writers create content for a variety of purposes, such as marketing, journalism, and fiction. They may work in a variety of industries, such as publishing, media, and education. This course may be helpful for Writers who would like to improve their communication and writing skills, which are essential for success in this role. The strategies for better dealing with necessary interruptions can help Writers maintain focus and complete projects on time.

See salaries and explore the career path for Writer

Project Manager

Project Managers plan, execute, and close projects. They may work in a variety of industries, such as construction, engineering, and manufacturing. This course may be useful for Project Managers who would like to improve their communication and leadership skills, which are essential for success in this role. The course covers several strategies for effectively managing interruptions during project work.

See salaries and explore the career path for Project Manager

Administrative Assistant

Administrative Assistants perform a variety of clerical and administrative tasks to support the operations of a business or organization. They may answer phones, greet visitors, schedule appointments, and maintain office supplies. This course may be of particular interest to Administrative Assistants who would like to improve their time management and communication skills, which are essential for success in this role.

See salaries and explore the career path for Administrative Assistant

Marketing Assistant

Marketing Assistants provide support to marketing departments. They may conduct market research, create marketing materials, and manage social media accounts. This course may be of particular interest to Marketing Assistants who would like to improve their communication and creative skills, which are essential for success in this role.

See salaries and explore the career path for Marketing Assistant

Training Manager

Training Managers plan, develop, and deliver training programs. They may work in a variety of industries, such as education, healthcare, and business. This course may be helpful for Training Managers who would like to improve their communication and leadership skills, which are essential for success in this role.

See salaries and explore the career path for Training Manager

Customer Service Representative

Customer Service Representatives provide support to customers via phone, email, or chat. They may answer questions about products or services, resolve complaints, and process orders. This course may be helpful for Customer Service Representatives who would like to improve their communication and interpersonal skills, which are essential for success in this role.

See salaries and explore the career path for Customer Service Representative

Sales Representative

Sales Representatives sell products or services to customers. They may work in a variety of industries, such as retail, manufacturing, and financial services. This course may be helpful for Sales Representatives who would like to improve their communication and persuasion skills, which are essential for success in this role.

See salaries and explore the career path for Sales Representative

Executive Assistant

Executive Assistants provide support to executives and other high-level managers. They may manage schedules, arrange travel, and prepare presentations. This course may be of particular interest to Executive Assistants who would like to improve their time management and communication skills, which are essential for success in this role.

See salaries and explore the career path for Executive Assistant

Human Resources Assistant

Human Resources Assistants provide support to human resources departments. They may recruit and hire new employees, process payroll, and administer benefits. This course may be helpful for Human Resources Assistants who would like to improve their communication and interpersonal skills, which are essential for success in this role.

See salaries and explore the career path for Human Resources Assistant

Office Manager

Office Managers oversee the day-to-day operations of an office. They may manage staff, budget, and supplies. This course may be helpful for Office Managers who would like to improve their time management and communication skills, which are essential for success in this role.

See salaries and explore the career path for Office Manager

Receptionist

Receptionists greet visitors, answer phones, and provide general administrative support. They may work in a variety of settings, such as offices, hotels, and medical facilities. This course may be of particular interest to Receptionists who would like to improve their communication and interpersonal skills, which are essential for success in this role.

See salaries and explore the career path for Receptionist

Data Entry Clerk

Data Entry Clerks enter data into computer systems. They may work in a variety of settings, such as offices, warehouses, and retail stores. This course may be useful for Data Entry Clerks who would like to improve their accuracy and efficiency, which are essential for success in this role.

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IT Support Specialist

IT Support Specialists provide technical support to users of computer systems. They may troubleshoot problems, install software, and provide training. This course may be useful for IT Support Specialists who would like to improve their communication and problem-solving skills, which are essential for success in this role.

See salaries and explore the career path for IT Support Specialist