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Are you an HR professional looking to remove bias from your operations? Are you a business owner or professional looking to improve your decision-making abilities in general, so that you can arrive at logical, objective conclusions? If so, this course is for you.
Are you an HR professional looking to remove bias from your operations? Are you a business owner or professional looking to improve your decision-making abilities in general, so that you can arrive at logical, objective conclusions? If so, this course is for you.
Diversity and inclusion have become centre-stage considerations for profitable and productive businesses. But beyond the obvious biases, unconscious bias lurks to undermine business decisions and operations. This course provides clear information about various unconscious pitfalls in decision-making, in the context of diversity and inclusion, as well as in other contexts.
The course kicks off by introducing some key terms and the definition of unconscious bias. Over the lectures, we will be discussing how successful businesses have implemented strategies and practices that maintain a healthy and inclusive environment, liberated from unconscious biases, and you'll learn how to apply these solutions in your own organisation. We'll also cover vital topics such as cognitive and internalised biases, while also touching on various methods we can use in order to prevent prejudice and discrimination. We'll then take a closer look at the role bias plays in the decision-making process and how to challenge established perceptions, transforming them into objective and logical approaches.
By the end of the course, you will possess valuable knowledge on how to prevent various forms of bias and you'll be confident and self-assured in your capabilities and skills, while also being ready to implement what you have learnt.
So, if you're looking to establish an inclusive, diverse, and non-discriminatory environment for all - as well as learn to make clear and objective business decisions - enrol today.
This lecture seeks to define the most prominent dangers of unconscious bias. Unconscious bias is unavoidable but able to be mitigated. This lecture shows how we see it every day in places we may not have realised. We'll also delve into contemporary and impending consequences of unconscious bias like poor decision-making and the reliability of the information.
Also explored are the necessity and probable faults of heuristics. Heuristics are the clusters of associations and assumptions we use for immediate decision-making.
Download and complete the What Is Unconscious Bias Worksheet.
This lecture defines various forms of cognitive bias, how to identify them, and how to avoid them. We'll cover the common source bias, illusory truth, illusory validation, outcome bias, compassion fade and backlash.
Following this, we'll go into the benefits of a more flexible perception and how to foster one. We'll discuss ways to change the routine and try new activities, as well as challenge your own perceptions.
Download the Cognitive Bias And Cognitive Flexibility Worksheet.
This lecture shows how practical applications and strategies in the workplace can keep stereotyping, prejudice and discrimination in check. We'll discuss consistency, transparency, accountability and how to deal with offences. This will include real examples from people involved in bias prevention.
Download the Combatting And Preventing Stereotyping, Prejudice And Discrimination Worksheet.
This lecture goes over methods to create an unbiased hiring process. It helps polish the process with clear goal-setting, collective efforts, structure, and digital tools to get the best candidate for the role, free of biased distractions.
There will also be information from various human resource professionals to elucidate the dangers of biased hiring processes.
Download and complete the Combatting Bias In The Hiring Process Worksheet.
This lecture journeys inward on how people hold unwarranted biases against themselves. We'll discuss how most of us are influenced by imaginary constructs, and we'll illuminate how fictional constructs have influenced every mind since the dawn of society. This lecture will help build awareness, replace internalised bias with valuable metrics of thought, and shed light on how ridiculous perpetuated discrimination is.
Download and complete the Recognising And Combatting Internalised Bias Worksheet.
This lecture dives into cognitive case studies and evidence that illustrate fundamental predicaments with decision-making. We'll see why gut-thinking is dangerous, how unrealistic optimism blinds us, how we have unseen biases that anchor important decisions, and how decision-making has been exposed as unreliable by numerous psychological tests.
Download and complete the Bias in Decision Making Part 1 Worksheet.
This lecture presents broader, more objective approaches to business decisions. These solutions will include clear metrics, a decision model to use, how to use objective data for new information, and how to apply premortem evaluations. These strategies will ensure decisions are made with the most important things considered, negating pitfalls that were discussed in the previous lecture.
Download and complete the Bias In Decision Making Part 2 Worksheet.
This lecture exposes signifiers for the effectiveness of bias prevention in the workplace. It also gives ways to examine the organisation's ongoing efforts against biased practices. We'll discuss the importance of employee turnover, how to audit diversity growth, representing stakeholders, and using internalised bias as a metric.
Download and complete the Measuring The Effectiveness Of Bias Prevention Worksheet.
In this lecture, we will briefly recap what you've learnt throughout the course.
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