British Telecom: Data-driven Digital Transformation from Pluralsight

Big Data LDN 2019 | British Telecom: Data-driven Digital Transformation | Horia Selegian

Under the guidance of a "data-driven" approach, organizations must build and develop ecosystem capabilities that enable comprehensive customer understanding, intelligent decision-making, and enhance service quality and decision-making efficiency. Unlike digital native companies, traditional organisations only have access to limited, traditional customer behavior data such as financial transactions and asset information. Horia Selegean, Data Governance Director, will share the journey that British Telecom (BT) have embarked on for data-driven digital transformation. Horia will also share best practices and lessons learned to date on how to cope with the challenge of an organisation that needs to build an ecosystem and obtain data through service innovation or cross-industry operations. All of this to support faster business growth and make more open and agile service provisioning and deployment possible.

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Shows how large organizations apply a "data-driven" approach to customer experience

Teaches how organizations on a digital transformation journey can embed data and insights into every process and decision

Provides real-world insights into how organizations can accelerate growth through data-driven decision-making

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Learners who complete British Telecom: Data-driven Digital Transformation will develop knowledge and skills that may be useful to these careers:

Data Analyst

Data Analysts play a crucial role in extracting insights and patterns from data to support data-driven decision-making. By taking the 'British Telecom: Data-driven Digital Transformation' course, you'll gain a comprehensive understanding of how organizations leverage data to transform their operations. This course covers best practices and lessons learned in building an ecosystem for data-driven growth, which is essential for aspiring Data Analysts who want to contribute to data-driven decision-making and enhance service quality.

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Business Analyst

Business Analysts bridge the gap between business stakeholders and technical teams, translating business requirements into technical specifications. This course aligns with the role of a Business Analyst by providing insights into how British Telecom uses data to drive digital transformation. You'll learn how to analyze data, identify trends, and make recommendations to improve business processes and decision-making, enhancing your skills as a Business Analyst.

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Data Scientist

Data Scientists leverage their expertise in data analysis, machine learning, and statistical modeling to uncover insights from complex datasets. The 'British Telecom: Data-driven Digital Transformation' course complements the role of a Data Scientist by providing a practical understanding of data-driven transformation in a real-world context. You'll gain insights into how British Telecom built an ecosystem to support faster business growth and agile service provisioning, enhancing your ability to drive data-driven innovation.

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Data Engineer

Data Engineers play a critical role in designing, building, and maintaining data pipelines and infrastructure. This course aligns with the responsibilities of a Data Engineer by providing a deep dive into the practical implementation of a data-driven transformation. You'll learn best practices for data governance, service innovation, and cross-industry operations, equipping you with the skills to manage and leverage data effectively.

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Product Manager

Product Managers lead the development and launch of products, ensuring they meet customer needs and business objectives. Taking the 'British Telecom: Data-driven Digital Transformation' course can enhance your skills as a Product Manager. You'll gain insights into how data-driven decision-making can inform product development, helping you create products that align with customer demands and drive business success.

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Project Manager

Project Managers oversee projects, ensuring their successful completion within budget and on time. This course complements the role of a Project Manager by providing a framework for data-driven project management. You'll learn how to gather and analyze data to make informed decisions, track project progress, and manage resources effectively, enhancing your ability to deliver successful projects.

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Data Architect

Data Architects design and manage data architectures, ensuring data is accessible, reliable, and meets business needs. Enrolling in the 'British Telecom: Data-driven Digital Transformation' course can benefit Data Architects. You'll gain insights into how British Telecom implemented a data-driven transformation, including best practices for data governance and cross-industry collaboration. This knowledge will help you design and implement effective data architectures that support data-driven decision-making.

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Chief Data Officer

Chief Data Officers oversee data strategy and governance, ensuring data is used effectively and ethically. Taking the 'British Telecom: Data-driven Digital Transformation' course aligns with the responsibilities of a Chief Data Officer. You'll learn how to develop and implement a data-driven strategy, manage data assets, and foster a data-centric culture within an organization, equipping you to lead data-driven initiatives and drive business value.

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Information Security Analyst

Information Security Analysts protect organizations from cyber threats and data breaches. This course can enhance your skills as an Information Security Analyst. You'll gain insights into how British Telecom implemented a data-driven approach to digital transformation, including best practices for data security and privacy. This knowledge will help you develop and implement effective security measures to safeguard data and protect organizations from cyber threats.

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Software Engineer

Software Engineers design, develop, and maintain software applications. Enrolling in the 'British Telecom: Data-driven Digital Transformation' course can benefit Software Engineers. You'll gain insights into how data-driven decision-making can inform software development, helping you create applications that meet user needs and drive business value.

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Data Governance Specialist

Data Governance Specialists ensure that data is managed and used in a consistent and ethical manner. Taking the 'British Telecom: Data-driven Digital Transformation' course aligns with this role. You'll learn how to develop and implement data governance policies and processes, manage data quality, and ensure compliance with data regulations, enhancing your ability to effectively govern data within an organization.

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Data Visualization Specialist

Data Visualization Specialists transform data into visual representations, making it easier to understand and communicate insights. This course can complement your skills as a Data Visualization Specialist. You'll gain insights into how British Telecom used data visualization to support data-driven decision-making, helping you create effective data visualizations that engage audiences and drive action.

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Database Administrator

Database Administrators manage and maintain databases, ensuring data integrity and availability. This course can benefit Database Administrators. You'll gain insights into how British Telecom implemented a data-driven approach to digital transformation, including best practices for data management and database optimization. This knowledge will help you effectively manage and maintain databases to support data-driven initiatives.

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IT Consultant

IT Consultants provide expert advice and guidance on technology solutions to organizations. Taking the 'British Telecom: Data-driven Digital Transformation' course can enhance your skills as an IT Consultant. You'll gain insights into how British Telecom implemented a data-driven transformation, including best practices for data analytics, cloud computing, and digital transformation. This knowledge will help you advise clients on data-driven initiatives and support their digital transformation journey.

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Management Consultant

Management Consultants provide consulting services to help organizations improve their performance and achieve their goals. This course may be useful for Management Consultants. You'll gain insights into how British Telecom implemented a data-driven transformation, including best practices for data-driven decision-making, change management, and digital transformation. This knowledge will help you advise clients on data-driven initiatives and support their organizational transformation.

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