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Big Data LDN

Big Data LDN 2019 | Real-time Personalised Customer Interaction at Scale | Rares Rusu and Alexandru Objelean

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Big Data LDN 2019 | Real-time Personalised Customer Interaction at Scale | Rares Rusu and Alexandru Objelean

How do you build a customer interaction platform that is agile enough to respond to constantly changing requirements and still able to perform at scale? This is the challenge the Customer Interaction team set out to solve at Paddy Power Betfair. You will learn how they rebuilt their promotional platform moving from one based on a closed slow relational database to a high-performance agile platform that integrates promotions from 3rd parties. You will see how this transformation has enabled marketing to continuously innovate and apply timely, relevant personalized offers to hundreds of thousands of customers across two brands, even during massive spikes in traffic.

What's inside

Syllabus

Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Taught by Big Data LDN, recognized experts in big data
Relevant to marketing, data science, and software engineering professionals
Covers a comprehensive approach to building and managing customer interaction platforms
May require some foundational knowledge in big data and software development concepts

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Career center

Learners who complete Real-time Personalised Customer Interaction at Scale will develop knowledge and skills that may be useful to these careers:
Data Analyst
Data Analysts gather, clean, and analyze data to extract meaningful insights. They use statistical techniques and programming languages to identify trends, patterns, and relationships in data. This course can help you build a foundation in data analysis and prepare you for a career as a Data Analyst. You will learn how to use SQL and Python to query and analyze data, and how to use statistical techniques to identify trends and patterns.
Data Scientist
Data Scientists use their knowledge of statistics, programming, and machine learning to build models that can predict future outcomes. They work with large datasets to identify patterns and trends, and they develop algorithms to solve business problems. This course can help you build a foundation in data science and prepare you for a career as a Data Scientist. You will learn how to use Python and R to analyze data, and you will learn how to use machine learning techniques to build predictive models.
Data Engineer
Data Engineers design, build, and maintain the infrastructure that supports data analysis and machine learning. They work with large datasets to ensure that they are accessible, reliable, and secure. This course can help you build a foundation in data engineering and prepare you for a career as a Data Engineer. You will learn how to use SQL and Python to query and analyze data, and you will learn how to use cloud computing platforms to build and manage data pipelines.
Machine Learning Engineer
Machine Learning Engineers design, build, and maintain machine learning models. They work with large datasets to train and evaluate models, and they develop software to deploy models into production. This course can help you build a foundation in machine learning and prepare you for a career as a Machine Learning Engineer. You will learn how to use Python and R to train and evaluate machine learning models, and you will learn how to use cloud computing platforms to deploy models into production.
Software Engineer
Software Engineers design, build, and maintain software applications. They work with a variety of programming languages and technologies to develop software solutions for businesses. This course can help you build a foundation in software engineering and prepare you for a career as a Software Engineer. You will learn how to use Python and Java to develop software applications, and you will learn how to use cloud computing platforms to deploy software into production.
Business Analyst
Business Analysts gather and analyze data to help businesses make better decisions. They work with stakeholders to understand their needs and develop solutions to business problems. This course can help you build a foundation in business analysis and prepare you for a career as a Business Analyst. You will learn how to use SQL and Python to query and analyze data, and you will learn how to use statistical techniques to identify trends and patterns.
Product Manager
Product Managers are responsible for the development and launch of new products. They work with engineers, designers, and marketers to bring products to market. This course can help you build a foundation in product management and prepare you for a career as a Product Manager. You will learn how to use SQL and Python to query and analyze data, and you will learn how to use statistical techniques to identify trends and patterns.
Marketing Manager
Marketing Managers are responsible for the development and execution of marketing campaigns. They work with a variety of marketing channels to reach target audiences. This course can help you build a foundation in marketing and prepare you for a career as a Marketing Manager. You will learn how to use SQL and Python to query and analyze data, and you will learn how to use statistical techniques to identify trends and patterns.
Sales Manager
Sales Managers are responsible for the development and execution of sales strategies. They work with a team of sales representatives to achieve sales targets. This course may help you build a foundation in sales and prepare you for a career as a Sales Manager. You will learn how to use SQL and Python to query and analyze data, and you will learn how to use statistical techniques to identify trends and patterns.
Customer Success Manager
Customer Success Managers are responsible for the satisfaction of customers. They work with customers to ensure that they are successful with their products or services. This course may help you build a foundation in customer success and prepare you for a career as a Customer Success Manager. You will learn how to use SQL and Python to query and analyze data, and you will learn how to use statistical techniques to identify trends and patterns.
Operations Manager
Operations Managers are responsible for the day-to-day operations of a business. They work with a variety of departments to ensure that the business runs smoothly. This course may help you build a foundation in operations management and prepare you for a career as an Operations Manager. You will learn how to use SQL and Python to query and analyze data, and you will learn how to use statistical techniques to identify trends and patterns.
Financial Analyst
Financial Analysts are responsible for the analysis of financial data. They work with a variety of financial institutions to provide insights into investment decisions. This course may help you build a foundation in financial analysis and prepare you for a career as a Financial Analyst. You will learn how to use SQL and Python to query and analyze data, and you will learn how to use statistical techniques to identify trends and patterns.
Consultant
Consultants provide advice to businesses on a variety of topics. They work with clients to identify problems and develop solutions. This course may help you build a foundation in consulting and prepare you for a career as a Consultant. You will learn how to use SQL and Python to query and analyze data, and you will learn how to use statistical techniques to identify trends and patterns.
Project Manager
Project Managers are responsible for the planning, execution, and closure of projects. They work with a team of project stakeholders to achieve project goals. This course may help you build a foundation in project management and prepare you for a career as a Project Manager. You will learn how to use SQL and Python to query and analyze data, and you will learn how to use statistical techniques to identify trends and patterns.
Data Visualization Specialist
Data Visualization Specialists are responsible for the creation of visual representations of data. They work with data analysts and scientists to communicate insights to a wider audience. This course may help you build a foundation in data visualization and prepare you for a career as a Data Visualization Specialist. You will learn how to use SQL and Python to query and analyze data, and you will learn how to use data visualization tools to create visual representations of data.

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