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John Colley

Public Speaking and Presentation Skills Breakthrough. - Step by Step Coaching to become a more confident Public Speaker.

Work with me to improve your Communication Skills andPresentation Skills and give you the confidence to become confident at Public Speaking.

Attention. Just IMAGINE>>>>

How would your lifestyle change if you could make an extra $1,000 a month from speaking, with very little extra effort? Or even $10,000 a month?

Read more

Public Speaking and Presentation Skills Breakthrough. - Step by Step Coaching to become a more confident Public Speaker.

Work with me to improve your Communication Skills andPresentation Skills and give you the confidence to become confident at Public Speaking.

Attention. Just IMAGINE>>>>

How would your lifestyle change if you could make an extra $1,000 a month from speaking, with very little extra effort? Or even $10,000 a month?

Have you ever dreamed of being the respected Public Speaker, travelling, inspiring people, making an impact, changing lives and being rewarded for doing something you are passionate about?

Many people are afraid of Public Speaking? What are you afraid of?

  • The Audience?
  • The Speech?
  • Storytelling?
  • Your Slides?
  • Yourself?

There is nothing to fear but fear itself. Don't let it beat you.

You have a passionate and authoritative public speaker inside you.

All you have to do is liberate that Public Speaker and you can discover how to enhance your Presentation Skills and master Motivational Speaking.

Are You Ready To Do That?

So, Is this for you? Yes?

Then this the complete Presentation and Public Speaking Course you need to master Public Speaking.

Let me take you through the Step by Step process I use to create and craft my speeches and presentations.

This is not theory. I show you presentations from my actual speeches. I provide a case study of a live event which I spoke at, with the slide decks included.

A Personal Note to New Students.

Dear World Changer,

Enrol in this one course and I guarantee I can show you how you can deliver authentic, effective presentations that will mark you out as the Go-To Speaker for your topic.

Uncover, your own unique style. Liberate your inner Public Speaker.

Best regards

John

I have been speaking in public since I left school. First as an Army Officer, then as an Investment Banker, now I speak about Online Media and Creating Online Courses.

Here are a couple of Testimonials from my Presentation at New Media Europe 2015 in Manchester, UK

"Thank you, John, for your amazing presentation. Full of content... no, it was overflowing with content. And such practical stuff too. Thanks for inspiring me, giving me so many ideas, and showing me how to get on and do it." David W.

"Great presentation John. John presentation on creating online courses at New Media Europe was straight to the point and well structured and delivered by an assertive speaker." Lucie M.S.

.

In this Course you will discover;

  • The key points of a successful Presentation
  • How to identify your Audience
  • The importance of matching your Presentation Content to your Audience
  • A clear template for creating a Successful Presentation
  • Why every Speech should be a Three Act Play
  • How to open and close your Presentation with Impact.
  • How to be YOU.
  • The importance of a Sizzling Headline
  • The meaning of the 10 Minute Rule and how to use it
  • How to create amazing slides
  • Key tips on mastering your Presentation Skills on Stage
  • Why Speech Delivery is as important as Content

And much more.

Get Results by completing the course activities.

Step by Step we shall create together:

  • Activity 1: Your initial draft Speech Script
  • Activity 2: A Story Board for your Presentation
  • Activity 3: An amazing title for your Presentation
  • Activity 4: Your beautiful Presentation Slide Deck
  • Activity 5: Practice and Rehearsal of your Speech

Seven Compelling Reason to Enrol Today

  1. Discover how to banish your fear of public speaking
  2. I share my Template for creating speeches which you can use for any event
  3. Develop your own communication skills with confidence
  4. Learn how easy it is to establish a rapport with an audience
  5. Find out how you keep your audience's attention throughout your presentation
  6. Find out how to deal with the most difficult questions
  7. Let me show you why you can throw away your script when public speaking.

I am with you every step of the way.

Message me or start a discussion. Any questions, any issues I am here to help. We are travelling this road together.

Don't forget - There is NO risk, Udemy and I offer you a 30 Day "No Quibble" Money Back Guarantee.

Enroll today and take the first steps to becoming an accomplished and authoritative Public Speaker

With Confidence in your ability to be a Confident Speaker

John Colley

Enroll now

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Save money when you learn. All coupon codes, vouchers, and discounts are applied automatically unless otherwise noted.

What's inside

Learning objectives

  • How to excel at public speaking while getting rid of your fear of speaking in public and learning how to speak with confidence on any occasion
  • How to organise your public speaking presentation so that its easy to remember when you are making your speech
  • Understand how to structure your speech so that you enhance your presentation skills
  • Design a clear speech structure so that it can be easily followed by your audience
  • How to harness story telling and a three act play structure to make your public speaking more effective
  • How to establish a rapport with your audience when public speaking
  • The blue print for creating excellent powerpoint/keynote slides which also tell you what to say in your speech
  • How to enhance your presentation skills to ensure you delivery your speech with real impact
  • How to answer any questions during your speech q&a session
  • You will see tangible results by completing the exercises throughout the course
  • Personal help from the instructor if you have specific questions
  • Show more
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Syllabus

Introduction to The Course

Welcome to this Public Speaking Masterclass. This course is designed to take you from speaking novice to a confident public speaker. This is a practical, hands on course where I explain exactly how I create my speeches and presentations and take you through the process step by step so that, at the end of this course, you will have created your own speech and accompanying slide deck and you will be ready to deliver this with energy, confidence and authority!

Read more

Are you guilty of committing any of these 11 Deadly Sins of Poor Speakers? Watch this free video and decide whether you need to enroll in this course. If you are in any doubt then enroll now. This course will show you how to free yourself from these crippling limitations and become a far more effective and in-demand speaker!

Welcome to the Course!

Before we get started, it would be amazing if you would introduce yourself, tell us a little about what you do and why you have joined the course.

On what topic are you preparing to speak? What challenges and problems do you see in front of you?

How experienced are you at Public Speaking?

Remember, I am here to help. Ask a question through the messaging system or start a discussion here on the course?

Want to send me something to review? Thats great, do it! Want to become part of a case study? Even better, just let me know if you are happy for me to share with the course!

Are You a Good Public Speaker?

I would like to share with you what you can expect from this course and help you to understand the framework of the course.

The course has been created in Five Steps with a Case Study as Step 6.

Every one of the Five Steps has an Activity for you to complete so that you can create your own speech or presentation.

There are downloadable resources, checklists and templates to help you along the way.

In addition, at the end of the course, you will find a detailed CheckList covering the whole course.

A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

Discover the key components of a successful presentation, the importance of knowing your audience and understanding the three types of learners. You will also create your first draft of your speech.

As an introduction to this section, I would like to share with you what you can expect to discover. By the end of this section, you will have created an initial draft of your topic, which we can then refine as the course goes on.

A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

I want to start this course by making sure we all get off on the right foot so in this lecture I explain some of the key elements which comprise a successful presentation. This is not a list of do's and don't's but a broader conceptual sharing of my philosophy about public speaking and I want to bring you along with me.

A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

Which of These Is Characteristic of A Good Presentation?

Before you consider speaking in public, you need to spend some time understanding who you are going to be speaking to. Addressing their needs is the first step to creating an engaging and effective presentation. If your speech is all about you, they will become very bored, very quickly. As few of us are a Robin Williams, we are just not going to be that interesting. So work with me here and spend some time discovering how you can address the needs of those to whom you are going to be speaking.

A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

There are three types of learners - and you will have all of them in your audience, so you need to be able to address the learning needs of them all if you are going to be an effective communicator. I want to make you aware of them now so that you frame your presentation with all of them in mind.

A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

I want you to understand my starting point for the speech that I am going to be developing with you, taking you through its transformation from a rudimentary list to something much more deliberately structured for my audience. I have included the original outline of my speech so that you can see where it all started. The PDF is included as an additional resource to this lecture and is downloadable.

This is the first activity for your course. I was going to leave you to outline on a blank sheet but I have included a template for you to download, one that asks you to answer some important questions before you outline your course which is what this Activity is all about. The template is included as an additional resource with this lecture.

Creating the Structural Framework of a Great Presentation

In this section you will discover how to structure your presentation so that you are able to deliver your content in a way which your audience will be able to easily understand and follow. This will not be the finished article but you will have the outline of a great speech in your hands.

A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

Every speech or presentation tells a story and needs to have a narrative. I want to persuade you that your presentation will be much more effective if you take this approach. In this lecture, I explain the somewhat '"theatrical" approach I like to take as this helps me to deliver much more engaging speeches and presentations. Join me in this philosophy and enjoy engaging with your audience.

A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

This is one of the oldest theatrical devices but it works. Don't knock it. Even Steve Jobs used the this three part structure in all his presentations. I explain why it works and why its important for you to build this into the structure of your presentation.

A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

This quiz address the important issue of structure. The best speeches have a clear structure and as a result are much easier to follow.

Now we are going to add some more depth to our speech's structure and create a "road map" that you are going to follow. I am going to provide you with the detailed structure for this and you will need to take your draft outline from the previous section and recast the content to follow this structure. I have attached a template for you to work with in the additional resources section of this lecture.

A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

Now to add further depth to your presentation/speech, I want you to consider how you can introduce protagonists. In this lecture I explain several ways for you to do this. Every story needs a hero and an anti-hero and you need to be able to demonstrate the success of the first in contrast with the failure of the second.

There is an amended template included in this lecture for you to bring this into the scope of your presentation.

A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

To keep the coherence of the structure of your speech or presentation, each Key Message has three parts to it and each of these three parts must connect with one another. in this presentation, I have explained how you can do this.

A good speech or presentation must have a strong impactful opening and an equally strong close. In this lecture I explain why this is important and show you how to achieve this.

A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

It is now time for you to use the final version of the PDF to create your own road map for your presentation. I explain all the elements again.


If you would like to share any of these with the course or with me, by all mean start a discussion thread here in the course and I will take a look at what you have created and comment on it.

Six Techniques Employed by Excellent Speakers - And You Can Too!

This lecture introduces this section where I want to move with you from the pure content of your speech to some more advanced techniques to help you to deliver a more rounded and engaging presentation.

A good presenter is him/her self and in this lecture I want to encourage you to have your own sense of style!

A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

The Headline or title for your presentation is a critical component as it attracts your audience to come and listen to what you have to say so we need to spend a little time getting it right. This lecture explains some of the key principles and then you can craft your own headline in the activity that follows this lecture.

A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

Lets take a closer look at what makes a good title for a speech or a presentation...

Now its time for you to work on your headline. Down load the PDF which is included in the additional resources. I have provided 40 real life examples of presentation titles to inspire you. Use the PDF to brainstorm some amazing titles for your presentation and write them down.

Establishing a rapport with you Audience is a very important part of speaking in public. You need to make a connection with them and this lecture explains some of the techniques you can use to do this.

A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

We are talking Audience Attention Spans here. Your audience's attention will start to drift after 10 minutes and you need to have a mechanism in your presentation to re-set their attention span for the next 10 minute slot. This is the 10 minute rule and I share with you how it works so that you can keep your audience fully engaged.

Road Map 4 PDF is attached to this lecture which now incorporates the 10 minute rule into your presentation.

A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

This reinforces the importance of understanding the 10 minute rule!

This is a great technique for ending a presentation or a speech, which I have unashamedly borrowed from the late Steve Jobs who was a master at this. Its a great way to end with impact and to leave a specific thought in the minds of your audience.

A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

A good presenter makes the whole process look effortless. I cannot teach you to do this and if you are new to public speaking, then you will need some practice. Do not worry, here is some advice to help you!

A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

Creating Your Slide Deck

Creating effective slides is not difficult if you adhere to some simple principles - Zen is always a good starting point for simplicity. It is not a coincidence that Steve Jobs was Bhuddist and adhered to many of these principles both in his products as well as his speeches!

A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

I would like to share two real world examples of slide decks I have created for speeches I have given at two conferences, UKPOD14 and New Media Europe 15. The PDFs are attached to this lecture as additional resources. I want you to take inspiration from them when you complete the activity in the next lecture.

Now its time for you to create your own slide deck. For this I recommend you use either Powerpoint or Keynote (Macs) and follow the guidelines I have shared with you. A great source of free images can be found on Pixabay-dot-com.

Refinement and Rehearsal

This lecture introduces this section, where you will discover how to add refinement to your speech and how to rehearse so that you are ready for your next event!

A good presented can establish a strong stage presence. If you are new to public speaking, don't worry about this, just be yourself. If you would like some guidance towards this, look no further, here are some pointers on how to be a speaker with a strong stage presence.

A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

How you say is as important as what you say, so make sure that you keep your style of delivery dynamic and full of energy. In this lecture you will discover some examples of how you can deliver your presentation in a way that will keep your audience transfixed on what you have to say!

A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

Choosing your language carefully can make a real difference to the power of your delivery and in this lecture I share with you some suggestions for improving your original script to give it more impact!


A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

Numbers can be meaningless and lack impact. So if you need to bring in some key numbers to your presentation, dress them up. This lecture explains what I mean and how to do it.

A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

Dealing with questions need not be a problem. I show you how you can come to the Presentation ready for anything and what to do if no one asks you a question...at least to start with


A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

Dealing with Questions can be tricky and you need to be prepared.

This additional video shares some key points with you about how you can deliver your speech with greater effect and impact.

Being able to deliver your presentation without a script is not difficult if you know your subject. Let me share a simple step by step process with you to help you go from full script to no script!


A PDF of the slide deck has been added to the resources for this lecture to help you. Download it if you think this will be helpful.

Now its your turn. Are you ready? This activity brings together everything we have been working on together. Find a colleague or just record yourself and deliver your Presentation. This is your chance to rehearse and improve before the big day!

Case Study - Launch A Successful Podcast Presentation UKPOD14

I now want to present you with a case study of a real speech that I gave at UKPOD14 where I used all the lessons from this course to completely redesign my presentation from more of a blog post format to a speech presentation format. This lecture introduces this case study.

In this lecture I explain the stages of the speech up to the first 10 Minute Rule Break.

I have provided a PDF which you can download which has the whole of the speech outline in it as well as the original draft of the speech, so that you can see the contrast.

This is Part 1 of the speech I made at UKPOD14. It is the first 10 minutes, up to the first 10 minute rule break. I have created a video and added the actual slides that I used so that you can see how they worked together. The slide format was 4:3 so there are some gaps on the video but to have changed the slide size would have led to distortion so I hope I am forgiven for this.

This lecture explains what you will see in Part 2 of my UKPOD14 presentation. Don't forget to follow the speech structure with the PDF notes which were attached to the previous introductory lecture to Part 1.

This is Part 2 of my UKPOD14 Presentation from the first 10 Minute Rule Break unto the 2nd 10 Minute Rule Break.

This lecture explains the structure and content of Part 3 of my UKPOD14 Conference speech ahead of you listening to it in the next lecture.

This is the 3rd Part of my UKPOD14 Conference speech from the 2nd 10 Minute Rule Break to the end of the presentation.

If you want to watch the whole presentation without the interuptions, then here are all three parts in one file.

Case Study: Social Day London

This was a presentation I made at SocialDay in London in 2016 which shows the style of my presentation.  The following lecture explains the construct of the Presentation and how I put it together.

This lecture explains the structure of the Social Day London presentation and helps to deconstruct it.  You can discover how to apply my frameworks to these presentations for yourself.

Summary and Wrap Up

Attached to this lecture is a Course RoadMap/Checklist for you to download. These are a (tidied up) version of my notes which I used for creating the course and I thought it would make a useful resource for you to help you to understand the structure and content of the course, to find where to go to revisit specific lectures and to help to remind you of key points at a later date.

Congratulations on completing this Course. This lecture is a summary of the course curriculum as I want to be sure that you have completed every step!

If you have you will be ready to speak! You will have a Speech, a Great Title, Amazing Visuals and you will have discovered how to deliver your presentation with real style and authority!

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Fits nicely in career development for those who want to go into presentation-related roles
Helps learners develop the confidence to speak in front of audiences
Helps learners develop presentation and storytelling skills
Taught by John Colley, who is recognized for his work in public speaking and presentation skills
Features step-by-step coaching to help learners improve their skills
Requires learners to complete a series of activities and exercises to create their own speech and presentation

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Public Speaking & Presentation Skills 4 Conference Speakers with these activities:
Watch TED Talks on public speaking
Watching TED Talks on public speaking will help you to learn from the best in the business.
Browse courses on Public Speaking
Show steps
  • Go to the TED website.
  • Search for TED Talks on public speaking.
  • Watch a few TED Talks.
  • Take notes on the key points.
  • Apply the principles you learn to your own presentations.
Read Dale Carnegie's How to Win Friends and Influence People
Dale Carnegie's How to Win Friends and Influence People is a classic book on communication and public speaking skills. Reading this book will help you to develop your interpersonal skills and build your confidence.
Show steps
  • Buy or borrow a copy of Dale Carnegie's How to Win Friends and Influence People.
  • Read the book.
  • Take notes on the key points.
  • Apply the principles you learn to your own life.
Create a public speaking toolkit
Creating a public speaking toolkit will help you to organize your resources and materials.
Browse courses on Public Speaking
Show steps
  • Gather your public speaking resources and materials.
  • Organize your resources and materials into a toolkit.
  • Add to your toolkit as you learn new skills and techniques.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Join a public speaking club or group
Joining a public speaking club or group will give you the opportunity to practice your skills and get feedback from others.
Browse courses on Public Speaking
Show steps
  • Attend meetings.
  • Give presentations.
  • Find a public speaking club or group in your area.
  • Join the club or group.
  • Get feedback from other members.
Create a sample presentation
Creating a sample presentation will help you to apply the techniques and strategies you learn in this course to a real-world scenario.
Browse courses on Public Speaking
Show steps
  • Choose a topic for your presentation.
  • Outline your presentation.
  • Write your presentation script.
  • Design your presentation slides.
  • Practice your presentation.
Practice giving presentations
Practicing giving presentations will help you to develop your confidence and delivery skills.
Browse courses on Public Speaking
Show steps
  • Find a partner or group to practice with.
  • Choose a topic for your presentation.
  • Outline your presentation.
  • Write your presentation script.
  • Design your presentation slides.
  • Practice your presentation.
  • Give your presentation to your partner or group.
  • Get feedback on your presentation.
Volunteer to give a presentation at a local event
Volunteering to give a presentation at a local event will give you the opportunity to practice your skills in a real-world setting.
Browse courses on Public Speaking
Show steps
  • Find a local event that is looking for speakers.
  • Contact the event organizer and express your interest in speaking.
  • Prepare your presentation.
  • Practice your presentation.
  • Give your presentation.

Career center

Learners who complete Public Speaking & Presentation Skills 4 Conference Speakers will develop knowledge and skills that may be useful to these careers:
University Lecturer
This course introduces you to the art of Public Speaking. Building a foundation in Presentation Skills is essential for a University Lecturer, who regularly needs to present intricate ideas before a class. Additionally, this course also provides a template for building and outlining a presentation, which lecturers can use for any lecture.
Professor
This course is an essential educational tool for a Professor. Building a foundation in Presentation Skills is essential for a Professor, who regularly needs to present intricate ideas before a class. Additionally, this course also provides a template for building and outlining a presentation, which Professors can use for any lecture.
Career Coach
This course introduces you to the art of Public Speaking. As a Career Coach, developing Presentation Skills is essential to presenting a polished, confident image to clients. Additionally, this course also provides a template for building and outlining a presentation, which Career Coaches can use for any client meeting.
Human Resources Specialist
As a Human Resources Specialist you are expected to have good communication and Presentation Skills. This course will not only help you build a foundation in presentation skills, but it will also teach you how to build a strong outline for presentations.
Account Manager
This course introduces you to the art of Public Speaking. Building a foundation in Presentation Skills can be essential for Account Managers, who regularly must give presentations to clients and stakeholders. Additionally, this course also provides a template for building and outlining a presentation, which Account Managers can use to develop an effective plan.
Marketing Manager
This course introduces you to the art of Public Speaking. Developing strong Presentation Skills is a key component of success for Marketing Managers, who often are giving presentations to various stakeholders. Additionally, this course also provides a template for building and outlining a presentation, which Marketing Managers can use to achieve success.
Sales Manager
This course introduces you to the art of Public Speaking. Building a foundation in Presentation Skills is essential for Sales Managers, who regularly must give presentations to clients and other stakeholders. Additionally, this course also provides a template for building and outlining a presentation, which Sales Managers can use to achieve success.
Consultant
This course may be useful for Consultants, who are regularly tasked with giving presentations on behalf of a company. Building a foundation in Presentation Skills is essential for this kind of work, and this course will teach you how to not only deliver compelling presentations, but also craft a solid outline for any presentation.
Event Planner
This course may be useful for Event Planners who want to develop their Presentation Skills. This course will help participants develop a foundation in Presentation Skills, and will also teach them how to craft an engaging presentation.
Public Relations Specialist
This course introduces you to the art of Public Speaking. Building a foundation in Presentation Skills is essential for Public Relations Specialists, who regularly must give presentations to media, stakeholders, and other audiences. Additionally, this course also provides a template for building and outlining a presentation, which Public Relations Specialists can use to achieve success.
Teacher
As a Teacher, building a solid foundation in Public Speaking can be essential. This course will not only provide you with the foundation you need, but will also teach you how to develop a strong presentation outline.
Writer
This course may be useful for Writers who want to improve their Presentation Skills. This course will help participants develop a foundation in Presentation Skills, which is helpful for Writers who may be asked to give presentations on their work.
Politician
As a Politician, developing strong public speaking skills is essential for communicating with your constituents. This course will teach you how to develop a solid foundation in Presentation Skills, as well as craft engaging presentations.
Lawyer
This course may be useful for Lawyers who want to improve their Presentation Skills. This course will help participants develop a foundation in Presentation Skills, which is helpful for Lawyers who must present arguments in court on a regular basis.
Nonprofit Executive Director
As a Nonprofit Executive Director, building strong skills in Public Speaking is essential. This course will not only provide you with the foundation you need, but will also teach you how to develop a strong presentation outline.

Reading list

We've selected 11 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Public Speaking & Presentation Skills 4 Conference Speakers.
这本书是李笑来关于演讲的著作,从演讲的准备、技巧、心态等方面进行了全面的阐述。
Great resource for anyone who wants to learn how to create and deliver presentations that are both engaging and persuasive.
这本书是罗伯特·西奥迪尼关于说服心理学著作,从六大武器的角度阐述了如何有效地进行说服。
Provides a step-by-step guide to developing and delivering persuasive presentations.
Beginner's guide to public speaking that covers everything from overcoming nervousness to delivering a successful presentation.

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