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Igor Arkhipov
This course offers a comprehensive overview of stakeholder management approaches and techniques.
Read more
This course offers a comprehensive overview of stakeholder management approaches and techniques.
Read more
This course offers a comprehensive overview of stakeholder management approaches and techniques.
It combines useful theoretical models with practical advice and recommendations. You will learn the best practices, tools, and techniques for managing stakeholder relationships. The course will teach you the key skills in identifying and analyzing stakeholders, understanding their needs and expectations, planning collaboration, and helping stakeholders navigate organizational change.
The course is broken down into 4 Lessons:
• Identify stakeholders: this focuses on strategies to identify different stakeholder groups and individual stakeholders
• Stakeholder analysis: with the focus on different ways to analyze the key stakeholders' characteristics, including their attitudes and expectations
• Stakeholder collaborations: which will teach you how to build a working relationship with your stakeholders
• Change support: this will give an overview of organizational change management to support managing stakeholders
Content for the course is designed and delivered by Igor Arkhipov who is a certified business analysis professional and industry expert with over 15 years of experience in corporate project environments.
This course is designed for anyone interested in building long-lasting working relationships with their stakeholders in the work environment.
It will be especially useful for project and change management professionals, such as project managers, business analysts, change managers, relationship managers, and line managers.
There are no formal prerequisites for the course, however, some understanding of what is a project and how people usually collaborate in working environments will help (meetings, formal emails, etc.)
Register for this course and see more details by visiting:
OpenCourser.com/course/7zub9j/stakeholder
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What's inside
Syllabus
Stakeholder management
This module offers a comprehensive overview of stakeholder management approaches and techniques.
It combines useful theoretical models with practical advice and recommendations. You will learn the best practices, tools, and techniques for managing stakeholder relationships. The course will teach you the key skills in identifying and analyzing stakeholders, understanding their needs and expectations, planning collaboration, and helping stakeholders navigate organizational change.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Designed for anyone who works with stakeholders, it explores essential concepts and practical strategies that help learners nurture productive relationships
Taught by Igor Arkhipov, a certified business analysis professional with over 15 years of experience
Covers fundamental stakeholder management approaches and techniques, arming learners with comprehensive knowledge
Provides practical guidance and recommendations, enabling learners to apply their knowledge effectively
Emphasizes key skills for managing stakeholder relationships, empowering learners to navigate complex workplace dynamics
Suitable for professionals seeking to enhance their stakeholder management capabilities, including project and change managers, relationship managers, and line managers
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Stakeholder Management with these
activities:
Review stakeholder management concepts
Show steps
Review the fundamental concepts of stakeholder management to prepare for the course.
Browse courses on
Stakeholder Management
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-
Read an article or blog post about stakeholder management.
-
Create a mind map of stakeholder management terms and concepts.
-
Discuss stakeholder management with a colleague or friend.
Join a stakeholder management study group
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Connect with peers to discuss stakeholder management concepts and share experiences.
Browse courses on
Stakeholder Management
Show steps
-
Find a stakeholder management study group online or in your community.
-
Attend study group meetings regularly.
-
Participate in discussions and share your insights.
Volunteer with a stakeholder engagement organization
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Gain practical experience in stakeholder engagement by volunteering with an organization.
Browse courses on
Stakeholder Engagement
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-
Research stakeholder engagement organizations in your area.
-
Contact the organization and inquire about volunteer opportunities.
-
Complete the volunteer training program.
-
Participate in stakeholder engagement activities.
Three other activities
Expand to see all activities and additional details
Show all six activities
Watch a tutorial on stakeholder analysis
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Follow a guided tutorial to learn the different techniques for analyzing stakeholders.
Browse courses on
Stakeholder Analysis
Show steps
-
Find a tutorial on stakeholder analysis.
-
Watch the tutorial and take notes on the key steps involved in stakeholder analysis.
-
Apply the stakeholder analysis techniques to a real-world scenario.
Contribute to an open-source stakeholder management tool
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Participate in the open-source community to contribute to stakeholder management.
Browse courses on
Open Source Software
Show steps
-
Find an open-source stakeholder management tool.
-
Review the tool's documentation and codebase.
-
Identify areas where you can contribute.
-
Submit your contributions to the project.
Create a stakeholder management plan
Show steps
Develop a comprehensive stakeholder management plan to apply the concepts learned in the course.
Show steps
-
Identify the stakeholders for your project or organization.
-
Analyze the stakeholders' needs and interests.
-
Develop a communication plan for each stakeholder group.
-
Create a stakeholder engagement plan to involve stakeholders in the project or organization.
Review stakeholder management concepts
Show steps
Review the fundamental concepts of stakeholder management to prepare for the course.
Browse courses on
Stakeholder Management
Show steps
Show steps
Show steps
- Read an article or blog post about stakeholder management.
- Create a mind map of stakeholder management terms and concepts.
- Discuss stakeholder management with a colleague or friend.
Join a stakeholder management study group
Show steps
Connect with peers to discuss stakeholder management concepts and share experiences.
Browse courses on
Stakeholder Management
Show steps
Show steps
Show steps
- Find a stakeholder management study group online or in your community.
- Attend study group meetings regularly.
- Participate in discussions and share your insights.
Volunteer with a stakeholder engagement organization
Show steps
Gain practical experience in stakeholder engagement by volunteering with an organization.
Browse courses on
Stakeholder Engagement
Show steps
Show steps
Show steps
- Research stakeholder engagement organizations in your area.
- Contact the organization and inquire about volunteer opportunities.
- Complete the volunteer training program.
- Participate in stakeholder engagement activities.
Three other activities
Expand to see all activities and additional details
Show all six activities
Watch a tutorial on stakeholder analysis
Show steps
Follow a guided tutorial to learn the different techniques for analyzing stakeholders.
Browse courses on
Stakeholder Analysis
Show steps
Show steps
Show steps
- Find a tutorial on stakeholder analysis.
- Watch the tutorial and take notes on the key steps involved in stakeholder analysis.
- Apply the stakeholder analysis techniques to a real-world scenario.
Contribute to an open-source stakeholder management tool
Show steps
Participate in the open-source community to contribute to stakeholder management.
Browse courses on
Open Source Software
Show steps
Show steps
Show steps
- Find an open-source stakeholder management tool.
- Review the tool's documentation and codebase.
- Identify areas where you can contribute.
- Submit your contributions to the project.
Create a stakeholder management plan
Show steps
Develop a comprehensive stakeholder management plan to apply the concepts learned in the course.
Show steps
Show steps
Show steps
- Identify the stakeholders for your project or organization.
- Analyze the stakeholders' needs and interests.
- Develop a communication plan for each stakeholder group.
- Create a stakeholder engagement plan to involve stakeholders in the project or organization.
Career center
Learners who complete Stakeholder Management will develop knowledge and skills
that may be useful to these careers:
Business Analyst
Business Analyst
A Business Analyst is responsible for examining how a business operates and identifying opportunities to improve its efficiency and profitability. This course would be useful because it can help you build a framework to analyze a business, and develop solutions to help companies improve and grow.
Program Manager
Program Manager
Program Managers coordinate the work of teams to deliver products and services. This course can help you to improve your stakeholder management skills, which are essential for Program Managers who need to work with a variety of stakeholders, including customers, vendors, and team members.
Senior Business Analyst
Senior Business Analyst
Senior Business Analysts play a key role in helping organizations achieve their business goals, through the analysis of business needs, and the design and implementation of solutions. To be successful as a Senior Business Analyst, you need strong stakeholder management skills, which is a focus of this course.
Change Manager
Change Manager
Change Managers help organizations to implement and manage change. This course can help you to build a foundation in stakeholder management. It can also teach you how to plan collaboration and support stakeholders through organizational change.
Project Manager
Project Manager
Project Managers are responsible for planning, executing, and closing projects. This course can be helpful for Project Managers, because it teaches you the best practices, tools, and techniques for managing stakeholder relationships and navigating organizational change.
Consultant
Consultant
Consultants provide advice to organizations on how to improve their performance. This course can be useful for Consultants because it can help you build a foundation in stakeholder management and develop your stakeholder analysis skills.
Product Manager
Product Manager
Product Managers are responsible for the development and management of products. This course may be helpful for Product Managers, as it will teach you skills in identifying and analyzing stakeholders, understanding their needs and expectations, and planning collaboration.
Line Manager
Line Manager
Line Managers are responsible for leading and managing teams. This course can be helpful for Line Managers because it can help you to build strong relationships with your team members and other stakeholders.
Relationship Manager
Relationship Manager
Relationship Managers are responsible for developing and maintaining relationships with customers. This course can be helpful for Relationship Managers, because it can help you to build effective relationships with customers and other stakeholders.
Sales Manager
Sales Manager
Sales Managers are responsible for leading and managing sales teams. This course may be helpful for Sales Managers, as it can help you build your stakeholder management skills and learn how to better collaborate with your team.
Marketing Manager
Marketing Manager
Marketing Managers are responsible for planning and executing marketing campaigns. This course may be helpful for Marketing Managers, as it can teach you how to identify and analyze stakeholders, understand their needs and expectations, and plan collaboration.
Human Resources Manager
Human Resources Manager
Human Resources Managers are responsible for managing the human resources department of an organization. This course may be helpful for Human Resources Managers, as it can teach you how to effectively manage stakeholders and build relationships with employees.
Operations Manager
Operations Manager
Operations Managers are responsible for the day-to-day operations of an organization. This course may be helpful for Operations Managers, as it can teach you how to manage stakeholders and navigate organizational change.
Finance Manager
Finance Manager
Finance Managers are responsible for the financial planning and management of an organization. This course may be helpful for Finance Managers, as it can teach them how to identify and analyze stakeholders and understand their needs and expectations.
Administrative Manager
Administrative Manager
Administrative Managers are responsible for the day-to-day operations of an organization. This course may be helpful for Administrative Managers, as it can teach you how to manage stakeholders and navigate organizational change.
For more career information including salaries, visit:
OpenCourser.com/course/7zub9j/stakeholder
Reading list
We've selected seven books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Stakeholder Management .
Save
Is by the pioneers on the theory of stakeholder theory. It offers a foundational understanding of stakeholder theory, with examples of how to use stakeholder engagement to create value.
Provides a comprehensive overview of stakeholder management. It covers the key concepts of stakeholder theory, the different types of stakeholders, and the various tools and techniques that can be used to manage stakeholders. This book valuable resource for anyone who wants to learn more about stakeholder management.
Save
Provides a comprehensive overview of stakeholder management in project management. It covers the key concepts of stakeholder management, the different types of stakeholders, and the various tools and techniques that can be used to manage stakeholders. This book valuable resource for anyone who is involved in project management.
Save
Is written in an easy-to-understand style, and it good starting point for those who are new to stakeholder management.
Explores the role of stakeholder management in information technology projects. It provides a framework for engaging stakeholders in IT projects. This book valuable resource for anyone who is involved in IT project management.
Explores the role of stakeholder management in public sector projects. It provides a framework for engaging stakeholders in public sector projects. This book valuable resource for anyone who is involved in public sector project management.
Explores the role of stakeholder management in education. It provides a framework for engaging stakeholders in education projects. This book valuable resource for anyone who is involved in education project management.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/7zub9j/stakeholder
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Effort
129 minutes
Level
Introductory
Via
Coursera
Institution
Starweaver
Instructor
Igor Arkhipov
Language
English
Transcript
tiếng Việt
Good to know
Designed for anyone who works with stakeholders, it explores essential concepts and practical strategies that help learners nurture productive relationships
Taught by Igor Arkhipov, a certified business analysis professional with over 15 years of experience
Covers fundamental stakeholder management approaches and techniques, arming learners with comprehensive knowledge
Provides practical guidance and recommendations, enabling learners to apply their knowledge effectively
Emphasizes key skills for managing stakeholder relationships, empowering learners to navigate complex workplace dynamics
Suitable for professionals seeking to enhance their stakeholder management capabilities, including project and change managers, relationship managers, and line managers
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