Agile Emotional Intelligence: Everything DiSC Agile EQ from edX

What's inside

Learning objectives

At the end of this course, the learner will be able to:
Describe the concept of agile eq
Identify their own disc® style
Define the agile eq mindsets and which may be most natural for them
Gain a greater understanding of other eq mindsets

Understand the need for and value of other mindsets
Understand the value of shifting to less comfortable mindsets
Explore anticipated difficulties in stretching to new mindsets
Create an action plan for stretching to another mindset

At the end of this course, the learner will be able to:
Describe the concept of agile eq
Identify their own disc® style
Define the agile eq mindsets and which may be most natural for them
Gain a greater understanding of other eq mindsets
Understand the need for and value of other mindsets
Understand the value of shifting to less comfortable mindsets
Explore anticipated difficulties in stretching to new mindsets
Create an action plan for stretching to another mindset

Syllabus

Discover Your Mindsets

Recognize and Value Other Mindsets

Act to Become Agile

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Develops the ability to stretch beyond one's comfort zone, which is valuable for navigating diverse workplace challenges and interactions

Helps participants understand the need for and value of a variety of responses, providing guidance for learning to stretch to those that might feel uncomfortable

Explores anticipated difficulties in stretching to new mindsets, which is useful for leaders seeking to foster inclusive and adaptable team environments

Requires familiarity with the DiSC model, which may necessitate additional research for learners unfamiliar with this framework

Culminates in the creation of an action plan for stretching to another mindset, which provides a tangible roadmap for personal and professional growth

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Agile Emotional Intelligence: Everything DiSC Agile EQ with these activities:

Emotional Intelligence 2.0 Book Review

Show steps

Familiarize yourself with core emotional intelligence concepts to build a foundation for understanding Agile EQ.

View Melania on Amazon

Show steps

Read the book's introduction and first few chapters.
Identify your own emotional intelligence strengths and weaknesses.
Reflect on how these strengths and weaknesses might impact your Agile EQ.

Review DiSC Assessment Fundamentals

Show steps

Refresh your understanding of the DiSC model to better grasp how it relates to Agile EQ and individual mindsets.

Show steps

Review materials on the four DiSC styles (Dominance, Influence, Steadiness, Conscientiousness).
Take a practice DiSC assessment online.
Reflect on how your DiSC style influences your emotional responses.

Agile EQ Self-Assessment and Reflection

Show steps

Apply Agile EQ concepts to your own experiences and identify areas for personal growth.

Show steps

Identify three challenging workplace situations you've recently encountered.
Analyze your emotional responses in each situation using the Agile EQ mindsets.
Develop an action plan for how you could have responded more effectively.
Share your reflections with a peer or mentor for feedback.

Four other activities

Expand to see all activities and additional details

Show all seven activities

DiSC Style Role-Playing

Show steps

Practice interacting with different DiSC styles to improve your ability to adapt your communication and approach.

Show steps

Partner with classmates who have different DiSC styles than you.
Create scenarios that require collaboration and communication.
Role-play the scenarios, focusing on adapting your communication style to your partner's DiSC style.
Provide each other with feedback on your adaptability and communication effectiveness.

Read 'The 7 Habits of Highly Effective People'

Show steps

Explore the principles of effectiveness to enhance your ability to navigate workplace challenges with emotional intelligence.

View The 7 Habits of Highly Effective People: 30th... on Amazon

Show steps

Read the book and take notes on the key concepts.
Reflect on how the 7 habits relate to Agile EQ mindsets.
Identify specific actions you can take to apply the 7 habits in your daily life.

Create a Presentation on Agile EQ Mindsets

Show steps

Deepen your understanding of Agile EQ mindsets by creating a presentation that explains them to others.

Show steps

Research each of the Agile EQ mindsets in detail.
Develop a presentation outline that covers the key aspects of each mindset.
Create visually appealing slides with clear and concise information.
Practice your presentation to ensure a smooth and engaging delivery.
Present your presentation to a small group and solicit feedback.

Mentor a Colleague on Agile EQ

Show steps

Solidify your understanding of Agile EQ by teaching the concepts to someone else.

Show steps

Identify a colleague who is interested in learning about Agile EQ.
Schedule regular meetings to discuss the Agile EQ mindsets and their application.
Provide guidance and support as your mentee explores their own Agile EQ.
Reflect on your own learning and growth as a mentor.

Career center

Learners who complete Agile Emotional Intelligence: Everything DiSC Agile EQ will develop knowledge and skills that may be useful to these careers:

Team Lead

For a Team Lead, understanding team dynamics and individual motivations is crucial, and the Agile Emotional Intelligence course is very helpful in building these skills. The course introduces the concept of Agile EQ as the ability to adapt one's responses and mindset, which a team lead will often need to do on a daily basis. This course assists a team lead in recognizing different communication styles and work preferences, enhancing their capability to effectively lead a diverse team. The emphasis on understanding and shifting to less comfortable mindsets provides a framework to navigate disagreements and improve team cohesion. Creating an action plan for stretching to new mindsets will allow for adaptive leadership. This course may help improve team performance.

See salaries and explore the career path for Team Lead

Human Resources Specialist

A Human Resources Specialist greatly benefits from a deep understanding of emotional intelligence, and this course directly addresses that by exploring the concept of Agile EQ. Human resources work is often about balancing different personalities and managing varied workplace issues, requiring the ability to adapt and respond effectively, skills reinforced by this course. The course's emphasis on understanding different mindsets and knowing how to shift to less comfortable ones is particularly relevant for conflict resolution. The action plan for stretching to a new mindset can be directly applied when addressing team or individual concerns. The course helps build a foundation for successful employee relations and team dynamic management.

See salaries and explore the career path for Human Resources Specialist

Sales Manager

A Sales Manager can benefit greatly from an understanding of emotional intelligence, which is the core of this course. A sales manager needs strong interpersonal skills to build rapport with their team, motivate, and encourage them to meet their goals. The course's learning objectives can help them understand each member of their team and the value of different responses in different situations. Learning how to shift to less comfortable mindsets helps in adapting to different communication styles and the diverse needs of various clients. The course's action plan for stretching to a new mindset can help a sales manager adapt their style and lead their team more effectively.

See salaries and explore the career path for Sales Manager

Account Manager

Account management requires a high level of emotional intelligence, and this course is well suited for those in this profession, helping them to develop the ability to adapt their approach. This course helps account managers learn the concept of Agile EQ which teaches them to meet diverse client needs and strengthen working relationships. The course’s focus on identifying different mindsets and adapting to each one will assist in client communications. The course also helps in developing an understanding of different communication styles and perspectives, which a successful account manager needs. The course helps improve the ability to shift to less comfortable mindsets for better negotiation and client retention, which is important in this area.

See salaries and explore the career path for Account Manager

Project Manager

Project managers often need to navigate complex team dynamics and challenging personalities, making the principles of the Agile Emotional Intelligence course extremely useful. A project manager must know how to adapt their approach to best manage the people on their team, which is precisely what learning and understanding the concept of Agile EQ teaches. The course's focus on recognizing and valuing other mindsets equips project managers to better understand team members' communication styles and motivations. The ability to shift to less comfortable mindsets allows a project manager to better address conflict and maintain team harmony. The course is helpful for enhancing skills in adapting different strategies that lead to project success.

See salaries and explore the career path for Project Manager

Customer Service Manager

Customer service management requires high levels of emotional intelligence, and this course helps improve these skills. A Customer Service Manager must often remain calm and collected under pressure and be able to adapt to different customer personalities and needs. This course focuses on the concept of Agile EQ, which teaches a manager to learn and adopt new responses in adverse situations. The course is helpful as it explores different mindsets and the value of adapting to them, which is useful in navigating complicated customer interactions. The ability to shift to less comfortable mindsets assists in de-escalating difficult conversations. The course is useful in improving customer satisfaction and team performance.

See salaries and explore the career path for Customer Service Manager

Management Consultant

Management Consulting requires high levels of emotional intelligence, and this course is ideal for honing those skills with its emphasis on Agile EQ. A management consultant needs to adapt their approach in response to different clients and company cultures. This course allows people in this role to better navigate the complexities of human interaction within an organization. The course’s focus on identifying personal DiSC styles and adapting to different mindsets helps a consultant improve communication and build rapport with clients. The action plan to stretch to a new mindset is directly applicable in tackling difficult client situations and will lead to better results. This course will contribute to a consultant's effectiveness and adaptability.

See salaries and explore the career path for Management Consultant

Training and Development Specialist

A Training and Development Specialist can leverage knowledge of emotional intelligence, which is a core focus of this course, to create impactful learning experiences. Understanding the concept of Agile EQ, this course helps a specialist understand and meet the diverse needs of learners. The course's emphasis on different mindsets and the value of adapting to them can inform the design of training programs that promote adaptability and effective communication. The ability to recognize and value different mindsets allows a training specialist to create learning environments that reach the different people in an organization. The course's learning objectives offer a framework for designing more targeted training programs.

See salaries and explore the career path for Training and Development Specialist

Change Management Specialist

A Change Management Specialist must understand emotional reactions to change, and the Agile Emotional Intelligence course offers valuable insights in this area. This course reinforces the idea that a specialist needs to stretch beyond their comfort zone and adopt the optimal response, just as the course introduces the concept of Agile EQ. The course's emphasis on the need for and value of different mindsets is helpful for navigating resistance to change and understanding diverse reactions to it. The ability to shift to less comfortable mindsets helps a change management specialist gain traction in an organization. The action plan portion of the course can be used in the change management process.

See salaries and explore the career path for Change Management Specialist

Public Relations Specialist

A Public Relations Specialist must be skilled in navigating complex situations and understanding diverse audiences, which is where the Agile Emotional Intelligence course can be a valuable asset. This course will be helpful to a specialist as it focuses on understanding the concept of Agile EQ and the ability to adapt their approach in a variety of situations. The course’s emphasis on identifying and valuing other mindsets allows a public relations specialist to tailor messaging more effectively. The ability to shift to less comfortable mindsets can help in managing crises and communicating sensitive information. This course will be helpful in improving a specialist's effectiveness.

See salaries and explore the career path for Public Relations Specialist

Recruiter

Recruiters often need to assess candidates' personalities and fit within a team, and the Agile Emotional Intelligence course can help develop skills in this area. A recruiter can learn to adapt their own communication style, understanding the concept of Agile EQ, to better connect with a broader range of potential hires. The course is useful as it emphasizes recognizing different mindsets and adapting to them, helping a recruiter to better evaluate candidates from diverse backgrounds. Understanding the value of shifting to less comfortable mindsets can help in overcoming personal biases in the hiring process. This course helps build a foundation for successful hiring.

See salaries and explore the career path for Recruiter

Mediator

A Mediator greatly benefits from the concept of Agile EQ, which is the primary topic of this course. A mediator must skillfully navigate conflicts between different parties. Understanding the need for and value of a variety of responses, as taught in this course, directly applies to the work a mediator does. The ability to recognize a variety of mindsets and understanding the need to shift to less comfortable ones is useful in facilitating conflict resolution. The action plan for stretching to a new mindset can be directly applied to a variety of mediation scenarios. This course may be helpful in improving a mediator's effectiveness and success.

See salaries and explore the career path for Mediator

Diversity and Inclusion Officer

A Diversity and Inclusion Officer needs to be adept at understanding and valuing different perspectives, principles at the core of the Agile Emotional Intelligence course. The officer's work often involves fostering an inclusive environment where all employees feel valued, and the study of Agile EQ is a perfect fit. The course's focus on understanding different mindsets and navigating less comfortable ones is highly relevant to this role. The course is helpful in developing an action plan to create a more inclusive workplace by learning about a variety of communication styles. This course is a helpful supplement to success in this field.

See salaries and explore the career path for Diversity and Inclusion Officer

Instructional Designer

An Instructional Designer greatly benefits from understanding different learning styles and needs, and this course provides those insights. The concept of Agile EQ is very helpful to an instructional designer, as is the course's emphasis on recognizing and valuing different mindsets. An instructional designer needs to be able to communicate with a variety of learners and tailor materials for all. This course helps an instructional designer learn how to adapt their approach to meet diverse learning preferences and create more effective learning experiences. The action plan provided in this course can be applied to an instructional designer's work in improving learning outcomes. This course may improve the quality of instruction.

See salaries and explore the career path for Instructional Designer

Social Worker

A social worker needs to have exceptional emotional intelligence, which is the focus of the Agile Emotional Intelligence course. A social worker must often interact with people in very vulnerable situations, and this course enhances the ability to understand and respond effectively. This course is useful for social workers as they can learn different emotional mindsets, how they manifest, and how to shift to new ones. The action plan will be very useful for a social worker to adapt to new clients and situations as they arise. This course may build confidence in this challenging field.

See salaries and explore the career path for Social Worker

Agile Emotional Intelligence

Everything DiSC Agile EQ

What's inside

Learning objectives

Syllabus

Good to know

Save this course

Activities

Career center

Reading list

Share

Similar courses