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Heather Ackmann

Learn how to identify your emotions, create work/life boundaries, discover self-management techniques, manage an isolating work environment, actively listen to others, and manage relationships by engaging in strategic and consistent communication.

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Learn how to identify your emotions, create work/life boundaries, discover self-management techniques, manage an isolating work environment, actively listen to others, and manage relationships by engaging in strategic and consistent communication.

Being your own boss and working from home in your pajamas sounds great. There is no one else around. No one to tell you what to do or how to do it! You are on your own. It’s great! But, on the other hand, there is no one else around. No one to tell you what to do or how to do it. You are on your own—It’s horrible! In this course, The Contractor's Guide to Emotional Intelligence, we will explore how emotional intelligence is key to the success of a contractor’s professional life. First, you will learn how to identify your own emotions and create boundaries between work and life. Next, you will discover how to practice self-management techniques and manage an isolating work environment. Finally, you will practice social awareness and actively listen to others. When you are finished with this course, you will have the skills needed to manage relationships by engaging in strategic and consistent communication.

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What's inside

Syllabus

Course Overview
Cultivating Self-awareness
Practicing Self-management
Practicing Social Awareness
Read more
Managing Relationships
Next Steps

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Develops emotional intelligence (EI), which is a core skill in the modern workforce
Covers a range of EI skills, including self-awareness, self-management, social awareness, and relationship management
Emphasizes the importance of managing relationships in a professional context
Offers practical strategies for improving emotional intelligence
Targeted towards contractors and remote workers

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in The Contractor’s Guide to Emotional Intelligence with these activities:
Review negotiation skills
Review foundational negotiation strategies to refresh skills in preparation for this course.
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Show steps
  • Identify key negotiation strategies
  • Review different negotiation styles
  • Practice negotiation techniques through mock scenarios
Emotional Intelligence 2.0
Read and analyze the key principles of emotional intelligence for personal and professional development.
Show steps
  • Read and summarize key chapters
  • Identify and apply emotional intelligence concepts to personal experiences
Active listening exercises
Practice active listening techniques to improve communication and understanding.
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  • Identify key elements of active listening
  • Practice active listening in mock conversations
Five other activities
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Show all eight activities
Emotional intelligence group discussions
Engage in discussions with peers to share and learn about emotional intelligence in various contexts.
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  • Prepare for discussions by reviewing course materials
  • Participate actively in group discussions
  • Reflect on discussions and identify key takeaways
Mindfulness and stress management techniques
Explore mindfulness and stress management techniques to enhance emotional intelligence.
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  • Identify different mindfulness techniques
  • Practice mindfulness exercises
  • Explore stress management strategies
  • Implement mindfulness and stress management techniques in daily life
Emotional intelligence journal
Document and reflect on personal experiences and observations related to emotional intelligence.
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Show steps
  • Set up a journal for recording emotional experiences
  • Regularly record and reflect on emotional experiences
  • Identify patterns and insights from journal entries
Emotional intelligence workshop
Attend a workshop to enhance emotional intelligence skills through interactive exercises and expert guidance.
Browse courses on Emotional Intelligence
Show steps
  • Research and identify relevant emotional intelligence workshops
  • Register and attend the workshop
  • Actively participate in workshop activities and discussions
  • Apply learnings from the workshop to personal and professional life
Emotional intelligence action plan
Develop a personalized plan to improve emotional intelligence skills and behaviors.
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Show steps
  • Identify areas for improvement in emotional intelligence
  • Research and select specific strategies for improvement
  • Create a detailed action plan outlining steps and timelines
  • Implement and track progress on the action plan
  • Evaluate and adjust the action plan as needed

Career center

Learners who complete The Contractor’s Guide to Emotional Intelligence will develop knowledge and skills that may be useful to these careers:
Emotional Intelligence Coach
Emotional intelligence coaches specialize in helping individuals develop their emotional intelligence skills. The course, The Contractor's Guide to Emotional Intelligence, provides a comprehensive framework for understanding and applying emotional intelligence principles. This knowledge may be valuable for coaches seeking to enhance their expertise in this field.
Psychologist
Psychologists assess, diagnose, and treat mental health conditions. Emotional intelligence is crucial for building rapport with clients, conducting effective therapy sessions, and managing challenging situations. The course, The Contractor's Guide to Emotional Intelligence, may be useful for psychology students and professionals looking to develop their emotional intelligence skills and enhance their therapeutic practice.
Leadership Development Manager
Leadership development managers play a key role in developing and empowering leaders within an organization. Emotional intelligence is essential for fostering a culture of trust, collaboration, and continuous learning. The Contractor's Guide to Emotional Intelligence may be useful for leadership development managers seeking to enhance their emotional intelligence skills and build a foundation for effective leadership.
Organizational Development Manager
Organizational development managers lead initiatives to improve organizational effectiveness and employee well-being. Emotional intelligence is essential for understanding and managing complex organizational dynamics, fostering a culture of collaboration, and driving positive change. The course, The Contractor's Guide to Emotional Intelligence, may be useful for aspiring OD managers looking to enhance their emotional intelligence skills and build a foundation for effective organizational development.
Social Worker
Social workers provide support and services to individuals, families, and communities facing challenges. Emotional intelligence is crucial for building trusting relationships, understanding clients' needs, and advocating for their well-being. The course, The Contractor's Guide to Emotional Intelligence, may be useful for social work students and professionals looking to develop their emotional intelligence skills and enhance their ability to help others.
Counselor
Counselors guide and support individuals through challenging emotional states. The Contractor's Guide to Emotional Intelligence provides a comprehensive overview of emotional intelligence principles, self-management techniques, and interpersonal communication skills. This knowledge may be valuable for counselors seeking to enhance their ability to connect with clients and facilitate personal growth.
Sales Manager
Sales managers lead teams in achieving sales targets and building strong customer relationships. Emotional intelligence is essential for motivating and inspiring sales teams, managing customer interactions, and negotiating effectively. The course, The Contractor's Guide to Emotional Intelligence, may be helpful for aspiring sales managers looking to develop their emotional intelligence skills and build a foundation for sales success.
Management Consultant
Management consultants help organizations improve their performance and achieve their goals. Emotional intelligence is crucial for building strong client relationships, diagnosing organizational issues, and facilitating change. The course, The Contractor's Guide to Emotional Intelligence, may be helpful for aspiring management consultants looking to develop their emotional intelligence skills.
Teacher
Teachers facilitate learning and development in students. Emotional intelligence is essential for creating a positive and supportive classroom environment, managing student behavior, and inspiring students to reach their full potential. The course, The Contractor's Guide to Emotional Intelligence, may be useful for aspiring and current teachers looking to develop their emotional intelligence skills and enhance their teaching practice.
Executive Coach
Executive coaches guide leaders in developing their leadership skills and achieving their goals. Emotional intelligence is essential for building strong relationships, providing effective feedback, and fostering a positive work environment. The course, The Contractor's Guide to Emotional Intelligence, may be helpful for executive coaches seeking to enhance their understanding of emotional intelligence and its application in leadership development.
Training and Development Manager
Training and development managers design and deliver training programs to enhance employee knowledge and skills. Emotional intelligence is crucial for understanding learners' needs, creating engaging training experiences, and facilitating behavior change. The course, The Contractor's Guide to Emotional Intelligence, may be helpful for aspiring and current training and development managers looking to develop their emotional intelligence skills and build a foundation for effective training and development.
Customer Service Manager
Customer service managers lead teams in providing exceptional customer experiences. Emotional intelligence plays a pivotal role in managing interpersonal relationships, resolving conflicts, and maintaining a positive work environment. The course, The Contractor's Guide to Emotional Intelligence, can help build the emotional intelligence skills necessary to excel in this role.
Business Consultant
Emotional intelligence is crucial for a business consultant, as it helps to manage client relationships and deliver effective solutions. The course, The Contractor's Guide to Emotional Intelligence, may be useful for building a strong foundation in self-awareness, self-management, and social awareness, skills essential for success in this field.
Human Resources Manager
Human resources managers are responsible for managing employee relations, recruitment, and development. Emotional intelligence is critical for navigating interpersonal dynamics, resolving conflicts, and creating a positive work culture. The course, The Contractor's Guide to Emotional Intelligence, may be useful for aspiring HR managers looking to build a strong foundation in emotional intelligence.
Behavior Analyst
Behavior analysts hold a deep understanding of the human psyche. As emotional intelligence is foundational to this career, a deep dive into the complexities of emotion in the course, The Contractor's Guide to Emotional Intelligence, may be useful.

Reading list

We've selected 11 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in The Contractor’s Guide to Emotional Intelligence.
It highly readable reference tool that has been used by professionals and academics for auxiliary reading.
Great resource to supplement this course. Its focus on emotional agility pairs well with the focus on emotional intelligence.
Covers emotional intelligence as a whole, while also providing extra context that is useful for contractors. It great introduction to the subject.
This easy-to-read book is useful for those who want to learn more about developing a resilient mindset that can help them weather the storms of self-employment.
Takes a more personal approach to understanding emotional intelligence. The advice is applicable to anyone, and is particularly useful for those navigating the emotional challenges of working from home.
This can be an especially valuable resource for those who are employed as contractors and may be working in remote or home-based situations.

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