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Janani Ravi

This course will explore the conceptual aspects of applying machine learning to problems in marketing, discuss case studies of machine learning used in the marketing sector, and explore practical implementations of techniques on real-world data from that industry.

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This course will explore the conceptual aspects of applying machine learning to problems in marketing, discuss case studies of machine learning used in the marketing sector, and explore practical implementations of techniques on real-world data from that industry.

The field of marketing has been steadily becoming more quantitative for some decades now, and so is well-poised to benefit from the adoption of ML models and techniques. AI is also extensively used in marketing to better understand and target customers and to provide more personalized experiences across sales channels.

In this course, Machine Learning for Marketing, you’ll explore machine learning techniques currently used by marketing teams across industries. First, you will look at what a Gartner report has to say about transformative technologies in marketing and you will explore some examples and cases of where ML is already being used in marketing - for customer segmentation, for price optimization, and for personalized experiences. Then, you'll also get an intuitive understanding of how recommendations systems work using content-based filtering and collaborative filtering.

Next, you will explore two ML case studies from research papers - the first one discusses how goal-based customer segmentation can be used in the banking industry to assess the creditworthiness of customers. The second case study will focus on dynamic pricing in public transportation to increase ticket sales and revenue.

Finally, you will get hands-on coding and see how you can use the k-means clustering algorithm to segment customers using marketing data.

When you are finished with this course you will have the awareness of how machine learning can be applied in marketing and get hands-on experience working with marketing data.

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Syllabus

Course Overview
Exploring Applications of Machine Learning in Marketing
Case Study: Customer Segmentation and Discovery
Case Study: Price Optimization Using Dynamic Pricing
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Applying Machine Learning Techniques to Marketing Data

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Explores applications of machine learning in marketing, which is highly relevant to industry
Teaches techniques that help learners tailor marketing and advertising to specific audiences
Employs case studies to examine successful ML adoptions in the marketing industry
Offers practical implementation of techniques, beneficial for application on the job
Provides hands-on coding and allows learners to apply ML to marketing data

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Machine Learning for Marketing with these activities:
Gather resources on AI in marketing
Broaden your knowledge of AI applications in marketing by exploring diverse resources.
Browse courses on AI in Marketing
Show steps
  • Search for articles, white papers, and case studies
  • Organize the resources into a structured format
  • Review the resources and summarize key insights
Find a mentor in the marketing field
Connect with experienced professionals to gain guidance and support in applying machine learning to marketing.
Show steps
  • Attend industry events and conferences
  • Reach out to professionals on LinkedIn
  • Ask for referrals from colleagues or professors
Review 'Machine Learning for Marketing'
Review the course textbook to refresh or build upon your knowledge of machine learning marketing techniques.
Show steps
  • Read the assigned chapters
  • Take notes on key concepts
  • Complete the chapter exercises
Five other activities
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Show all eight activities
Follow a tutorial on recommendation systems
Gain insights into how recommendation systems enhance marketing strategies.
Browse courses on Recommendation Systems
Show steps
  • Find a comprehensive tutorial on recommendation systems
  • Follow the tutorial step-by-step
  • Implement the techniques in a small project
Join a study group
Enhance your learning by collaborating and discussing course concepts with peers.
Show steps
  • Form or join a study group with classmates
  • Meet regularly to discuss course materials
  • Work together on assignments and projects
Practice k-means clustering
Reinforce your understanding of a core machine learning technique used in marketing.
Browse courses on K-Means Clustering
Show steps
  • Find a dataset for practice
  • Implement the k-means algorithm in your preferred programming language
  • Run the algorithm with different k values
  • Analyze the results and compare the effectiveness of different k values
Build a customer segmentation model
Apply course concepts to real-world data, enhancing your understanding of ML in marketing.
Browse courses on Customer Segmentation
Show steps
  • Gather data from marketing channels
  • Clean and prepare the data
  • Build the segmentation model using ML techniques
  • Analyze the results and draw insights
Design a personalized marketing campaign
Apply machine learning concepts to enhance marketing campaigns for improved customer engagement.
Browse courses on Personalized Marketing
Show steps
  • Identify a target audience
  • Gather data on customer behavior
  • Use ML techniques to create personalized segments
  • Design targeted marketing messages for each segment

Career center

Learners who complete Machine Learning for Marketing will develop knowledge and skills that may be useful to these careers:
Data Scientist
Data Scientists use their knowledge of mathematics, statistics, and computer science to extract insights from data. The Machine Learning for Marketing course will help you build a foundation in machine learning, which is a key skill for Data Scientists. This course may be helpful for those who wish to enter the field of Data Science.
Digital Marketing Manager
Digital Marketing Managers are responsible for planning and executing marketing campaigns across digital channels. The Machine Learning for Marketing course can provide you with the skills needed to understand the needs of customers and to use data to make informed decisions about digital marketing strategies. This course may be helpful for those who wish to enter the field of Digital Marketing Management.
Marketing Analyst
Marketing Analysts use data to measure the effectiveness of marketing campaigns and to identify areas for improvement. The Machine Learning for Marketing course can provide you with the skills needed to collect, analyze, and interpret data to make informed decisions about marketing strategies. This course may be helpful for those who wish to enter the field of Marketing Analytics.
Marketing Consultant
Marketing Consultants provide advice to businesses on how to improve their marketing strategies. The Machine Learning for Marketing course can provide you with the skills needed to understand the needs of customers and to use data to make informed decisions about marketing strategies. This course may be helpful for those who wish to enter the field of Marketing Consulting.
Product Manager
Product Managers are responsible for the development and launch of new products or services. The Machine Learning for Marketing course can provide you with the skills needed to understand the needs of customers and to use data to make informed decisions about product development. This course may be helpful for those who wish to enter the field of Product Management.
Marketing Manager
Marketing Managers develop and execute marketing campaigns to promote products or services. The Machine Learning for Marketing course can provide you with the skills needed to stay up-to-date with the latest trends in marketing and to use data to make informed decisions about marketing strategies. This course may be helpful for those who wish to enter the field of Marketing Management.
Sales Manager
Sales Managers are responsible for leading and motivating sales teams to achieve sales goals. The Machine Learning for Marketing course can provide you with the skills needed to understand the needs of customers and to use data to make informed decisions about sales strategies. This course may be helpful for those who wish to enter the field of Sales Management.
Social Media Manager
Social Media Managers are responsible for developing and executing social media marketing campaigns. The Machine Learning for Marketing course can provide you with the skills needed to understand the needs of customers and to use data to make informed decisions about social media marketing strategies. This course may be helpful for those who wish to enter the field of Social Media Management.
Content Marketing Manager
Content Marketing Managers are responsible for developing and executing content marketing campaigns. The Machine Learning for Marketing course can provide you with the skills needed to understand the needs of customers and to use data to make informed decisions about content marketing strategies. This course may be helpful for those who wish to enter the field of Content Marketing Management.
Market Researcher
Market Researchers study market conditions to identify potential opportunities for their organizations. By taking the Machine Learning for Marketing course, you will gain the skills necessary to collect, analyze, and interpret data to make informed decisions about marketing strategies. This course may help build a foundation for a career as a Market Researcher.
Email Marketing Manager
Email Marketing Managers are responsible for developing and executing email marketing campaigns. The Machine Learning for Marketing course can provide you with the skills needed to understand the needs of customers and to use data to make informed decisions about email marketing strategies. This course may be helpful for those who wish to enter the field of Email Marketing Management.
Public Relations (PR) Specialist
Public Relations (PR) Specialists are responsible for managing the public image of organizations. The Machine Learning for Marketing course can provide you with the skills needed to understand the needs of customers and to use data to make informed decisions about PR strategies. This course may be helpful for those who wish to enter the field of PR.
Mobile Marketing Manager
Mobile Marketing Managers are responsible for developing and executing mobile marketing campaigns. The Machine Learning for Marketing course can provide you with the skills needed to understand the needs of customers and to use data to make informed decisions about mobile marketing strategies. This course may be helpful for those who wish to enter the field of Mobile Marketing Management.
Search Engine Optimization (SEO) Specialist
Search Engine Optimization (SEO) Specialists are responsible for improving the visibility of websites in search engine results pages (SERPs). The Machine Learning for Marketing course can provide you with the skills needed to understand the needs of customers and to use data to make informed decisions about SEO strategies. This course may be helpful for those who wish to enter the field of SEO.
Event Marketing Manager
Event Marketing Managers are responsible for planning and executing marketing events. The Machine Learning for Marketing course can provide you with the skills needed to understand the needs of customers and to use data to make informed decisions about event marketing strategies. This course may be helpful for those who wish to enter the field of Event Marketing Management.

Reading list

We've selected ten books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Machine Learning for Marketing.
Is written by a leading expert in the field of machine learning for marketing. It provides a comprehensive overview of the topic, covering all the essential concepts and techniques.
Is an introduction to data science for business professionals. It covers a wide range of topics, including data collection, data analysis, and data visualization.
Classic textbook on pattern recognition and machine learning. It provides a comprehensive overview of the field, covering all the essential concepts and techniques.
Gentle introduction to machine learning for beginners. It covers all the essential concepts in a clear and concise way.
Practical guide to using R for machine learning. It covers all the essential concepts and techniques, and provides a wealth of examples.
Practical guide to using Python for data analysis. It covers all the essential concepts and techniques, and provides a wealth of examples.
Practical guide to using Python for deep learning. It covers all the essential concepts and techniques, and provides a wealth of examples.
Classic textbook on reinforcement learning. It provides a comprehensive overview of the field, covering all the essential concepts and techniques.
Free online book by the Machine Learning for All Team. It provides a gentle introduction to machine learning for beginners.

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