Communicating Across Cultures

This course is a part of Diversity, Inclusion, and Belonging for All, a 5-course series from LinkedIn Learning.

To succeed in a cross-cultural business setting, it's important to understand the differences in how people communicate. Language isn't the only barrier. Pace, style, and nonverbal cues all affect how messages are received. If you do business on a global scale or in a diverse environment, adapting your communication strategy is critical to workplace harmony and the bottom line. In this course, Kelley School of Business professor and executive coach Tatiana Kolovou demonstrates simple techniques to build your cross-cultural communication skills: as a manager, peer, or coworker. Learn how to adapt your communication style, overcome hidden bias, and build rapport with colleagues around the world.

Contents:

• Introduction
• 1. Understanding Other Cultures
• 2. Engaging Other Cultures
• Conclusion