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Master the art of effective communication with this comprehensive course on Feedback Skills. Gain essential insights into giving and receiving feedback, ensuring your communication is constructive and impactful. By the end of this course, you’ll have the tools to deliver feedback that inspires growth and fosters collaboration.

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Master the art of effective communication with this comprehensive course on Feedback Skills. Gain essential insights into giving and receiving feedback, ensuring your communication is constructive and impactful. By the end of this course, you’ll have the tools to deliver feedback that inspires growth and fosters collaboration.

Begin your journey by learning how to deliver negative feedback constructively, followed by best practices for giving and receiving feedback. Discover the emotional responses involved and how to navigate them effectively. Gain insights into crafting quality feedback and employing techniques that leave a lasting, positive impression on the recipient.

Next, explore the principles that underpin great feedback and dive deep into the nuances of constructive feedback. Learn to balance the positive with the critical, ensuring your communication supports personal and professional growth. Conclude with an exploration of feedback mechanisms to monitor progress and enhance performance continuously.

This course is ideal for professionals, managers, and leaders looking to elevate their communication skills. No prior experience is required, but a willingness to reflect on communication practices is essential. With a beginner-friendly approach, this course equips you with skills that are practical and immediately applicable.

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Syllabus

Feedback Skills
In this module, we will explore the essential skills required to deliver and receive feedback effectively. You will learn to provide constructive feedback, understand emotional dynamics, and apply proven techniques to enhance the quality of feedback. This section also covers the principles and mechanisms that ensure feedback drives meaningful personal and professional development.

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Learners who complete Feedback Skills will develop knowledge and skills that may be useful to these careers:

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Provides a comprehensive overview of the principles and practices of giving effective feedback. It covers topics such as how to deliver feedback in a way that is both constructive and supportive, how to handle difficult conversations, and how to create a culture of feedback in the workplace.
Focuses on the role of feedback in student learning. It explores the different types of feedback, how to give feedback that is effective, and how to use feedback to promote student growth.
Provides practical advice on how to give and receive feedback effectively. It covers topics such as how to overcome the fear of giving feedback, how to deliver feedback in a way that is well-received, and how to use feedback to improve your own performance.
Provides a framework for having difficult conversations in a constructive way. It covers topics such as how to prepare for difficult conversations, how to stay calm and focused during difficult conversations, and how to reach agreement on difficult issues.
Provides a practical guide to giving and receiving feedback effectively. It covers topics such as how to deliver feedback in a way that is specific, timely, and actionable, and how to respond to feedback in a way that is open and constructive.
Provides a practical guide to coaching others. It covers topics such as how to ask powerful questions, how to listen actively, and how to help others develop their own solutions.
Provides a comprehensive guide to giving and receiving feedback effectively. It covers topics such as the different types of feedback, how to give feedback that is specific, timely, and actionable, and how to respond to feedback in a way that is open and constructive.
Provides a practical guide to giving and receiving feedback effectively. It covers topics such as how to prepare for feedback conversations, how to deliver feedback in a way that is well-received, and how to use feedback to improve performance.
Includes research and anecdotes that demonstrate the value of feedback in the workplace, especially when delivered constructively.
Explores how to manage your own reactions to feedback, which is an important part of receiving constructive feedback effectively.
Gives specific advice for managers and leaders who often find themselves in the position of giving feedback.
Addresses the specific challenges of feedback in a higher education environment, making it especially relevant for students.
Highly emphasizes the role of feedback in a student's academic development and includes a discussion of the difference between feedback and criticism.
Gives a comprehensive overview of how feedback can be used to improve student motivation in addition to addressing how to give feedback effectively.
This guide provides simple yet effective advice for giving feedback to adult learners, especially in the context of educational evaluations.

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