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Work has a significant impact on our psychological well-being and the COVID-19 pandemic has highlighted the impact that workplace mental health can have on both employees and organizations.
ISO (The International Organization for Standardization) has published the first international standard to be used by any organization that wants to improve the way it manages psychosocial risks in the workplace. This standard is
Work has a significant impact on our psychological well-being and the COVID-19 pandemic has highlighted the impact that workplace mental health can have on both employees and organizations.
ISO (The International Organization for Standardization) has published the first international standard to be used by any organization that wants to improve the way it manages psychosocial risks in the workplace. This standard is
This course presents the guidelines in ISO 45003 for improving psychological health and safety at work in correlation with the requirements for an occupational health and safety system from ISO 45001.
The structure of the course includes an introductive section where the subjects are about the importance of workplace mental health, the purpose of an occupational health and safety management system, the structure of
Then, the course follows the structure of ISO 45003:2021 so we will be discussing about the context of the organization, including the need to identify stakeholders and aspects that impact an organization's health and safety performance; the involvement of the top management in improving employee well-being and recognizing the importance of workplace mental health; the identification of hazards and the assessment of psychosocial risks, the programs of the organization for rehabilitation and return to work, the process for managing incidents and nonconformities or how the performance in managing psychosocial risks can be improved.
Very important for those tasked with implementing and managing OH&S systems is that the course offers multiple examples of hazards of a psychosocial nature including those in relation to poor leadership, toxic organizational culture, remote work and work in isolation, work overload and deadlines, interpersonal relationships, work/life balance, bullying and victimization or the use of inadequate and poorly maintained work equipment.
There are also many examples offered by
All guidelines are explained and discussed in relationship to the requirements for an occupational health and safety management system from
Learn about the subject of psychological health and safety at work and the best practice suggested by the first international standard on this subject, ISO 45003.
About this course, its structure and the subjects it addresses
What is the impact of workplace psychological health and safety on an organization. The effects of COVID-19 on psychological health and safety in the workplace.
About what is an occupational health and safety management system. Why would an organization implement an OH&S management system.
What is the purpose of ISO 45003. About the structure of the standard and its relationship with ISO 45001. Is ISO 45003 the only standard to address psychological health and safety?
About the basic human needs that are relevant for mental health including self worth, esteem and social justice, self-efficacy, accomplishment or autonomy.
About the workplace factors that affect psychological health and safety in the workplace, including clear leadership and expectations, organizational culture, civility and respect or recognition and reward.
About the internal and external issues that make up the context of the organization and that have an influence on the OH&S management system of the organization.
About the stakeholders that are relevant for the OH&S system of the organization and their needs and expectations that are relevant for the management of psychosocial risks.
About the scope of the OH&S management system. How should the management system scope be established.
Generic information about the management system, including the requirements for its integration in the business processes of the organization.
About the need for the top management to show support for the OH&S management system. About how leadership and commitment should be demonstrated by the top management of the organization, with respect to workplace mental health and well-being.
What represents the OH&S policy of the organization. What provisions should the policy include in relation to the management of psychosocial risks.
About the allocation of responsibilities and authorities for managing OH&S hazards and risks, including psychosocial risks.
About the need to involve workers in the decisions and actions intended to address risks and hazards of a psychosocial nature and to improve well-being at work.
About the identification of psychosocial hazards divided into hazards related to the way work is organized, social factors, the work environment, equipment and tasks. Examples of hazards in relation to mental health at work, according to ISO 45003.
What is the definition of risk. About the assessment of psychosocial risks, as a combination of likelihood and impact. A simple example of risk assessment methodology.
About what are OH&S opportunities. Examples of OH&S opportunities in relation to workplace psychological health and safety.
About the objectives of the organization to address risks of a psychosocial nature. About the plans for achieving objectives and what those plans should include.
About the need to allocate resources for the OH&S management system, including the management of psychosocial risks.
About the guidelines of ISO 45003 to ensure that the persons working for the organization have the required competence (in terms of education, training and experience) to manage psychosocial risks in the workplace.
About the need to make employees aware of the company's efforts to address psychosocial risks, of the OH&S policy and objectives and the implications of not conforming to requirements.
About the internal and external communications that are relevant for OH&S aspects, including the management of psychosocial risks.
About the documentation that supports the OH&S management system, including the controls to be applied for the documented information.
About the principles for treating OH&S risks. The hierarchy of controls according to ISO 45001, including elimination, substitution, engineering controls, administrative controls and the provision of PPE.
Examples of controls offered by ISO 45003 to address different risks of a psychosocial nature. The three categories of controls including those in relation to how work is organized, social factors, the work environment, equipment and tasks. About the identification of signs of exposure to psychosocial risks, including examples of such signs.
How changes should be managed by the organization to prevent negative consequences for the organization.
About what can be the impact of procurement, contracting and outsourcing on the mental health of workers.
About the process to prepare for and respond to emergencies, including the measures to address the effects of emergency situations on the psychological health and safety of employees.
About the programmes of the organization intended to support employees who have suffered from exposure to psychosocial hazards that may have lead to absence from work.
About how the organization should monitor and measure its performance in dealing with psychosocial risks and its management system. Examples of indicators that may be used to measure and monitor.
About the internal audit of the OH&S management system. Requirements for planning, conducting and reporting internal audits.
About the requirements for the top management to review the OH&S management system, including the way psychosocial risks are managed, on a regular basis to ensure that it continues to be suitable, effective and adequate.
About the process for managing incidents and nonconformities. About the difference between incident and nonconformity. How to manage incidents and nonconformities according to the standards.
About the need to improve continually the management system and the performance in addressing psychosocial risks. Examples of improvements that an organization may consider.
About the certification of organizations to ISO 45003. Options available for the certification. The certification of persons as OH&S management system professional.
Additional sources of information about the OH&S management systems, the management of psychosocial risks and well-being at work.
A few more considerations and thank you for the participation in the course
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