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Customer Service Foundations (2014)

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Become a Craft Business Owner,

Do your customers feel valued? When they do, they keep coming back. When they don't, your business suffers. In this course, author and customer service consultant Jeff Toister teaches you the three crucial skill sets needed to deliver outstanding customer service and increase customer loyalty. Learn how to build winning relationships, provide the right assistance at the right times, and effectively handle angry customers. He'll also share ways to find out what your customers
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    Length 1h 57m
    Starts On Demand (Start anytime)
    Cost $29/month (Access to entire library- free trial available)
    From LinkedIn Learning
    Instructor Jeff Toister
    Download Videos Only via the LinkedIn Learning mobile app
    Language English
    Subjects Business
    Tags Business Business Skills

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    Rating Not enough ratings
    Length 1h 57m
    Starts On Demand (Start anytime)
    Cost $29/month (Access to entire library- free trial available)
    From LinkedIn Learning
    Instructor Jeff Toister
    Download Videos Only via the LinkedIn Learning mobile app
    Language English
    Subjects Business
    Tags Business Business Skills

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