Windows 10
Troubleshooting for IT Support
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Become an IT Support Technician,
Windows 10 is the most secure and reliable operating system ever from Microsoft. But when things go wrong, your users need your help to troubleshoot their issues. In this course, instructor Andrew Bettany provides a comprehensive guide to troubleshooting a range of Windows 10 issues commonly encountered by IT professionals—especially help desk professionals tasked with user support. Learn how to remotely help your users, troubleshoot hardware and software, and restore Windows 10 should you need to. You can discover how to resolve user account and permissions issues, and troubleshoot file access, networking and Wi-Fi problems, and Windows 10 startup issues. Plus, learn how to resolve app incompatibilities, diagnose and fix performance bottlenecks. Andrew wraps up the course with a look at essential maintenance tasks that will keep Windows 10 users from encountering problems in the first place.
Contents:
- Introduction
- 1. Introducing Enterprise Desktop Support
- 2. Remotely Troubleshooting Windows 10
- 3. Troubleshooting Windows 10 Hardware
- 4. Troubleshooting Users, Network, Disks, and Resources
- 5. Exploring App Compatibility Problems
- 6. Exploring System Resource Issues
- 7. Keeping Windows 10 Running: Essential Maintenance
- 8. Troubleshooting Windows 10 Startup Issues
- Conclusion
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| Rating | Not enough ratings |
|---|---|
| Length | 3h 42m |
| Starts | On Demand (Start anytime) |
| Cost | $29/month (Access to entire library- free trial available) |
| From | LinkedIn Learning |
| Instructor | Andrew Bettany |
| Download Videos | Only via the LinkedIn Learning mobile app |
| Language | English |
| Subjects | IT & Networking |
| Tags | IT IT Help Desk Windows 10 Technical Support |
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| Rating | Not enough ratings |
|---|---|
| Length | 3h 42m |
| Starts | On Demand (Start anytime) |
| Cost | $29/month (Access to entire library- free trial available) |
| From | LinkedIn Learning |
| Instructor | Andrew Bettany |
| Download Videos | Only via the LinkedIn Learning mobile app |
| Language | English |
| Subjects | IT & Networking |
| Tags | IT IT Help Desk Windows 10 Technical Support |
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