Creating Chatbots with Microsoft Power Virtual Agents from Pluralsight

Power Virtual Agents enable you to create powerful chatbots without code. This course will teach you how to create chatbots and publish them on a wide variety of channels. This course will also help you prepare for the PL-200 certification exam!

Chatbots can help your organization provide a better service to your customers, while also increasing efficiency of your support. In this course, Creating Chatbots with Microsoft Power Virtual Agents, you’ll learn to create Power Virtual Agents chatbots and publish them on a wide variety of channels. First, you’ll explore how to create topics for your chatbots. Next, you’ll discover how to implement entities in your bots. Finally, you’ll learn how to publish your chatbot. When you’re finished with this course, you’ll have the skills and knowledge of Power Virtual Agents needed to create chatbots and publish them. You will also have learned all the topics part of the Implement Microsoft Power Virtual Agents chatbots objective of the PL-200 Microsoft Certification Exam.

What's inside

Syllabus

Course Overview

Power Virtual Agents Basics

Creating Your First Chatbot

Creating Advanced Chatbots

Testing and Publishing Chatbots

Conclusion

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Teaches the basics of Microsoft Power Virtual Agents, which is a popular tool for creating chatbots

Taught by Vlad Catrinescu, who is recognized in the industry for their work in conversational AI and chatbots

Develops the skills and knowledge needed to create and publish chatbots on a variety of channels, which is essential for organizations looking to improve customer service and support efficiency

Prepares learners for the Microsoft PL-200 certification exam, which validates skills in implementing Microsoft Power Virtual Agents chatbots

Requires no coding experience, making it accessible to a wide range of learners

May require learners to have some familiarity with Microsoft Power Platform concepts and services

Career center

Learners who complete Creating Chatbots with Microsoft Power Virtual Agents will develop knowledge and skills that may be useful to these careers:

AI Engineer

As an AI Engineer, you'll design, develop, and maintain AI systems. These systems can automate tasks, improve decision-making, and provide insights from data. Taking this course on Creating Chatbots with Microsoft Power Virtual Agents can help you build the foundation you need to understand the principles of AI and how to apply them in a practical setting. You'll learn how to create and publish chatbots, which can be used to automate customer service and support tasks. This course can help you develop the skills and knowledge needed to succeed in this field.

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Data Scientist

As a Data Scientist, you'll use data to solve business problems and make better decisions. You'll collect, analyze, and interpret data to identify trends and patterns. This course on Creating Chatbots with Microsoft Power Virtual Agents can help you build a foundation in data analysis and machine learning. You'll learn how to create and publish chatbots that can automate data analysis tasks and provide insights to users. This course can help you develop the skills and knowledge needed to succeed in this field.

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Machine Learning Engineer

As a Machine Learning Engineer, you'll design, develop, and maintain machine learning systems. These systems can learn from data and make predictions or decisions. This course on Creating Chatbots with Microsoft Power Virtual Agents can help you build a foundation in machine learning. You'll learn how to create and publish chatbots that can automate machine learning tasks and provide insights to users. This course can help you develop the skills and knowledge needed to succeed in this field.

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Software Engineer

As a Software Engineer, you'll design, develop, and maintain software applications. You'll work with a team of engineers to create software that meets the needs of users. This course on Creating Chatbots with Microsoft Power Virtual Agents can help you build a foundation in software development. You'll learn how to create and publish chatbots that can automate software testing and provide insights to users. This course can help you develop the skills and knowledge needed to succeed in this field.

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Product Manager

As a Product Manager, you'll be responsible for the development and launch of new products. You'll work with engineers, designers, and marketers to bring products to market that meet the needs of users. This course on Creating Chatbots with Microsoft Power Virtual Agents can help you build a foundation in product development and management. You'll learn how to create and publish chatbots that can automate product feedback collection and provide insights to users. This course can help you develop the skills and knowledge needed to succeed in this field.

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Data Analyst

As a Data Analyst, you'll collect, analyze, and interpret data to identify trends and patterns. You'll use data to make recommendations and solve business problems. This course on Creating Chatbots with Microsoft Power Virtual Agents can help you build a foundation in data analysis. You'll learn how to create and publish chatbots that can automate data analysis tasks and provide insights to users. This course can help you develop the skills and knowledge needed to succeed in this field.

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Business Analyst

As a Business Analyst, you'll work with businesses to identify and solve business problems. You'll use data analysis and other techniques to make recommendations and improve business processes. This course on Creating Chatbots with Microsoft Power Virtual Agents can help you build a foundation in business analysis. You'll learn how to create and publish chatbots that can automate data analysis tasks and provide insights to users. This course can help you develop the skills and knowledge needed to succeed in this field.

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Technical Writer

As a Technical Writer, you'll create documentation for software applications and websites. You'll work with a team of engineers and designers to create documentation that is clear and easy to understand. This course on Creating Chatbots with Microsoft Power Virtual Agents can help you build a foundation in technical writing. You'll learn how to create and publish chatbots that can automate documentation generation and provide insights to users. This course can help you develop the skills and knowledge needed to succeed in this field.

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UX Designer

As a UX Designer, you'll design and evaluate user interfaces for software applications and websites. You'll work with a team of designers and engineers to create user interfaces that are easy to use and meet the needs of users. This course on Creating Chatbots with Microsoft Power Virtual Agents can help you build a foundation in UX design. You'll learn how to create and publish chatbots that can automate user feedback collection and provide insights to users. This course can help you develop the skills and knowledge needed to succeed in this field.

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Project Manager

As a Project Manager, you'll plan, execute, and close projects. You'll work with a team of project stakeholders to deliver projects on time and within budget. This course on Creating Chatbots with Microsoft Power Virtual Agents can help you build a foundation in project management. You'll learn how to create and publish chatbots that can automate project tracking and provide insights to users. This course can help you develop the skills and knowledge needed to succeed in this field.

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Quality Assurance Analyst

As a Quality Assurance Analyst, you'll test software applications and websites to ensure they meet quality standards. You'll work with a team of engineers and designers to find and fix bugs. This course on Creating Chatbots with Microsoft Power Virtual Agents can help you build a foundation in quality assurance. You'll learn how to create and publish chatbots that can automate testing tasks and provide insights to users. This course can help you develop the skills and knowledge needed to succeed in this field.

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Marketing Automation Specialist

As a Marketing Automation Specialist, you'll use marketing automation software to automate marketing campaigns. You'll work with a team of marketers to create and execute marketing campaigns that reach the right audience and achieve the desired results. This course on Creating Chatbots with Microsoft Power Virtual Agents may be useful for you if you want to learn how to create and publish chatbots that can automate marketing tasks and provide insights to users.

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Customer Success Manager

As a Customer Success Manager, you'll manage and support relationships with customers. You'll work with a team of customer success managers to ensure that customers are satisfied with their products and services. This course on Creating Chatbots with Microsoft Power Virtual Agents may be useful for you if you want to learn how to create and publish chatbots that can automate customer support tasks and provide insights to users.

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Salesforce Administrator

As a Salesforce Administrator, you'll manage and configure Salesforce software for businesses. You'll work with a team of administrators and users to implement and maintain Salesforce solutions. This course on Creating Chatbots with Microsoft Power Virtual Agents may be useful for you if you want to learn how to create and publish chatbots that can automate Salesforce tasks and provide insights to users.

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IT Support Specialist

As an IT Support Specialist, you'll provide technical support to users of software applications and websites. You'll work with a team of support specialists to troubleshoot and resolve technical issues. This course on Creating Chatbots with Microsoft Power Virtual Agents may be useful for you if you want to learn how to create and publish chatbots that can automate support tasks and provide insights to users.

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Creating Chatbots with Microsoft Power Virtual Agents

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